3,604 Apple jobs in India

Job title: Mac PC Admin

Job location: Hyderabad/Bangalore

Must be flexible to work in the 24/7 rotational shifts

Description:

This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments.

Responsibilities:

• Lead Mac administrator responsible for macOS support
• It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users
• Hands-on experience managing and supporting Intune, Jamf or other MDM solutions.
• Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices.
• Familiarity with device security protocols (e.G., MDM, VPN, Wi-Fi) and security standards for Apple devices
• Create and manage user accounts;
  configure new user accounts, handle password resets, and troubleshoot login issues
• Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions.
• Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution
• Understand and provide user permissions, profiles, and access controls
• Diagnose and resolve technical issues related to hardware, software, and network connectivity
• Provide assistance to end-users, addressing their queries, and resolving technical problems
• Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis
• Create and update troubleshooting documentation and other written guides to ensure consistency
• Perform other duties as assigned
• Strong ITIL process knowledge.
• Strong analytical, troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.

Qualifications:

• Bachelor’s degree in Computer Science or related technology field preferred.
• Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads.
• Relevant software includes Microsoft Office, ServiceNow, etc.
• Strong working knowledge of ITIL principles and ITSM.
• Current understanding of industry trends and methodologies.
• Outstanding verbal and written communication skills.
• Excellent attention to detail.
• Strong interpersonal skills and leadership qualities.

Hello Everyone, We are looking good candidate for below position. Please reply If Interested.

LOOKING FOR IMMEDIATE TO 1 MONTH.

About the Company

We are a dynamic organization committed to providing top-notch IT solutions and services.

The MAC Support Engineer is responsible for providing technical assistance and support for Apple-based systems and devices across the organization. This includes troubleshooting hardware and software issues, managing JAMF and other Apple device management tools, and ensuring optimal performance and compliance of MAC systems used by VIP users and general staff.

Key Responsibilities:

• Provide first-level and advanced technical support for MAC systems, including desktops, laptops, and mobile devices.
• Support VIP users with high-priority issues and ensure timely resolution.
• Administer and manage Apple devices using JAMF or similar MDM solutions.
• Perform installation, configuration, and maintenance of MAC OS and related applications.
• Monitor system performance and proactively address potential issues.
• Collaborate with cross-functional IT teams to ensure seamless integration with enterprise systems.
• Maintain documentation for configurations, procedures, and troubleshooting guides.
• Participate in on-call support rotations and respond to incidents as needed.
• Ensure compliance with IT security policies and enterprise architecture standards.
• Research and recommend improvements or upgrades to MAC infrastructure.

Required Qualifications:

• Bachelor’s degree in Information Technology or related field, or equivalent work experience.
• Minimum 1–3 years of experience in MAC support or Apple device management.
• Strong knowledge of MAC OS, Apple hardware, and JAMF.
• Experience in enterprise IT environments and supporting VIP users.
• Familiarity with Agile methodologies and ITIL practices.
• Excellent communication and problem-solving skills.
• Ability to work independently and adapt to a fast-paced environment.

Preferred Certifications:

• JAMF Certified Technician or Administrator
• Apple Certified Support Professional (ACSP)

Preferred Skills

• Experience with JAMF and Apple products.

Pay range and compensation package

CTC- UP TO 6.50 LPA

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

Job title: Mac PC Admin

Job location: Hyderabad/Bangalore

Must be flexible to work in the 24/7 rotational shifts

Description:

This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments.

Responsibilities:

• Lead Mac administrator responsible for macOS support
• It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users
• Hands-on experience managing and supporting Intune, Jamf or other MDM solutions.
• Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices.
• Familiarity with device security protocols (e.G., MDM, VPN, Wi-Fi) and security standards for Apple devices
• Create and manage user accounts;
  configure new user accounts, handle password resets, and troubleshoot login issues
• Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions.
• Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution
• Understand and provide user permissions, profiles, and access controls
• Diagnose and resolve technical issues related to hardware, software, and network connectivity
• Provide assistance to end-users, addressing their queries, and resolving technical problems
• Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis
• Create and update troubleshooting documentation and other written guides to ensure consistency
• Perform other duties as assigned
• Strong ITIL process knowledge.
• Strong analytical, troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.

Qualifications:

• Bachelor’s degree in Computer Science or related technology field preferred.
• Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads.
• Relevant software includes Microsoft Office, ServiceNow, etc.
• Strong working knowledge of ITIL principles and ITSM.
• Current understanding of industry trends and methodologies.
• Outstanding verbal and written communication skills.
• Excellent attention to detail.
• Strong interpersonal skills and leadership qualities.

Hello Everyone, We are looking good candidate for below position. Please reply If Interested.

LOOKING FOR IMMEDIATE TO 1 MONTH.

About the Company

We are a dynamic organization committed to providing top-notch IT solutions and services.

The MAC Support Engineer is responsible for providing technical assistance and support for Apple-based systems and devices across the organization. This includes troubleshooting hardware and software issues, managing JAMF and other Apple device management tools, and ensuring optimal performance and compliance of MAC systems used by VIP users and general staff.

Key Responsibilities:

• Provide first-level and advanced technical support for MAC systems, including desktops, laptops, and mobile devices.
• Support VIP users with high-priority issues and ensure timely resolution.
• Administer and manage Apple devices using JAMF or similar MDM solutions.
• Perform installation, configuration, and maintenance of MAC OS and related applications.
• Monitor system performance and proactively address potential issues.
• Collaborate with cross-functional IT teams to ensure seamless integration with enterprise systems.
• Maintain documentation for configurations, procedures, and troubleshooting guides.
• Participate in on-call support rotations and respond to incidents as needed.
• Ensure compliance with IT security policies and enterprise architecture standards.
• Research and recommend improvements or upgrades to MAC infrastructure.

Required Qualifications:

• Bachelor’s degree in Information Technology or related field, or equivalent work experience.
• Minimum 1–3 years of experience in MAC support or Apple device management.
• Strong knowledge of MAC OS, Apple hardware, and JAMF.
• Experience in enterprise IT environments and supporting VIP users.
• Familiarity with Agile methodologies and ITIL practices.
• Excellent communication and problem-solving skills.
• Ability to work independently and adapt to a fast-paced environment.

Preferred Certifications:

• JAMF Certified Technician or Administrator
• Apple Certified Support Professional (ACSP)

Preferred Skills

• Experience with JAMF and Apple products.

Pay range and compensation package

CTC- UP TO 6.50 LPA

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

• Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication in Mandarin.
• Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors’ issues.
• Builds Platform and business knowledge to better serve Vendors
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions in Mandarin.

HSC, any Graduation * or 10+5 or 12+3 Diploma along with Mandarin language certificate.

Requirements:

• Proficiency in Mandarin (spoken and written) and English.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to multitask, work under pressure, and handle difficult situations calmly.

• Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication in Mandarin.
• Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors’ issues.
• Builds Platform and business knowledge to better serve Vendors
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions in Mandarin.

HSC, any Graduation * or 10+5 or 12+3 Diploma along with Mandarin language certificate.

Requirements:

• Proficiency in Mandarin (spoken and written) and English.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to multitask, work under pressure, and handle difficult situations calmly.

Job Overview:

We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.

Looking for only Female Candidates.

Qualifications and Skills:

• Mandatory skill: Customer service expertise with a focus on delivering exceptional customer experience.
• Mandatory skill: Coordination skills to ensure seamless communication and collaboration between internal teams and clients.
• Mandatory skill: Excellent communication skills for effectively engaging with clients and resolving queries.
• Proficiency in sales techniques to effectively cross-sell and promote additional services to clients.
• Strong conflict resolution skills to manage and resolve client issues tactfully and efficiently.
• Proven customer support experience to handle diverse client inquiries and provide appropriate solutions.
• Competency in Microsoft Office applications for preparing reports, presentations, and managing client data.
• Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously with attention to detail.

Roles and Responsibilities:

• Act as the primary point of contact for customer inquiries and provide timely and accurate information.
• Coordinate with internal teams to ensure effective resolution of client issues and concerns.
• Assist in the implementation of customer service strategies to enhance client satisfaction and retention.
• Maintain accurate records of customer interactions and transactions, including details of inquiries, complaints, and comments.
• Identify opportunities to promote additional services and support cross-selling efforts to meet clients' needs.
• Prepare and present regular reports on customer service operations, including key metrics and areas for improvement.
• Collaborate with team members to develop and refine best practices for delivering superior customer service.
• Stay updated with industry trends and emerging customer service tools to enhance service delivery.

Job Title: International Voice Process Executive

Location: Noida (Work from Office)

Shift Timing: Night Shift (No cab facility)

Salary: 40,000 45,000/month (CTC)

Job Description:

We are looking for dynamic, confident, and fluent English-speaking professionals for our International Voice Process team. This is a full-time, night shift, work-from-office role based in Noida.

Key Responsibilities:

Handle outbound and inbound calls for international clients

Resolve customer queries efficiently and professionally

Maintain accurate call records and customer information

Achieve performance targets as per process requirements

Candidate Requirements:

Excellent verbal communication skills in English

Minimum 6 months to 1 year of experience in international voice process preferred (Freshers with excellent communication skills can also apply)

Willingness to work night shifts

Immediate joiners preferred

Contact Details:

Interested candidates can directly connect via:

Name: Meenakshi Garg

Mobile:

Email:

Perks & Benefits:

Attractive incentive structure

Professional growth opportunities

International process exposure

Note: This is a work-from-office opportunity only. No cab facility available.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work