47 Application Administrator jobs in India

WebLogic/Application Administrator

Mumbai, Maharashtra NTT America, Inc.

Posted 2 days ago

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Job Description

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction.
Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution.
You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary.
Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations.
**To thrive in this role, you need to have:**
+ Moderate-level experience in managed services roles handling cross-technology infrastructure.
+ Knowledge of ticketing tools, preferably ServiceNow.
+ Familiarity with ITIL processes and experience working with vendors and third parties.
+ Proficiency in planning activities and projects, taking changing circumstances into account.
+ Ability to work longer hours when necessary and adapt to changing circumstances with ease.
+ Proven ability to communicate effectively and work across different cultures and social groups.
+ Positive outlook and ability to work well under pressure.
+ Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience.
+ Bachelor's degree in IT/Computing or equivalent work experience.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
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IT Application Administrator

Bengaluru, Karnataka Sonata Software

Posted 5 days ago

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Job Description

Title - IT Application Administrator

Team -Back Office Systems

Experience - 6+ years

Education - B.E. or BTech in Computer Science, Information Technology, or related field.

Location - Chennai or Bengaluru, India

Working Hours

08:00 AM to 05:00 PM Central time, USA

06:30 PM - 03:30 AM Indian Standard Time

Certifications

Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar credentials are a plus.

Job Summary

We are seeking a skilled and experienced IT Application Administrator to join our team. As an IT Application Administrator specializing in Active Directory, Office 365 and Office tools , the person will play a critical role in ensuring the reliability, security, and efficiency of our customer organization's IT infrastructure. By leveraging the expertise in AD and Office tools administration, the person will help empower Customers end users to collaborate effectively and drive business success through technology innovation

Skills (Must Have)

  • Proven experience in administering and supporting Active Directory, Office 365 environments and Office tools .
  • Strong understanding of AD concepts such as domains, forests, trust relationships, and group policies.
  • In-depth knowledge of Office tools, O365 services and administration tools , including PowerShell .
  • Familiarity with identity and access management (IAM) principles and technologies.
  • Experience with security and compliance frameworks (e.g., NIST, GDPR, HIPAA).
  • Excellent troubleshooting skills and attention to detail.
  • Effective communication and interpersonal skills, with the ability to collaborate across teams and departments.
  • SQL / SMS
  • Postman

Skills (Nice to Have)

  • UKG Pro Suite
  • Knowledge about tools Box, Zoom

Key Job Responsibilities

  • Responsible for Active Directory Administration which includes -
  • Manage and maintain Active Directory infrastructure, including domain controllers, forests, and trusts.
  • Create, modify, and delete user accounts, groups, and organizational units (OUs) as per organizational requirements.
  • Implement and enforce group policies to standardize system settings and security configurations.
  • Troubleshoot and resolve issues related to user authentication, group membership, and access permissions.
  • Monitor AD performance and implement optimizations to enhance scalability and reliability.
  • Responsible for Office Tools Administration which includes -
  • Microsoft Office suite
  • Emailing systems
  • Collaboration platforms
  • Document management systems
  • Instant messaging and conference tools
  • User training and support
  • Understand and manage the internally developed network IAM platform (using AD / PowerShell)
  • Manage Active directory accounts of employees and non-employees (Accounts are created using PowerShell scripts)
  • Understand the existing workflows
  • Document special cases related to AD implementation
  • Understand and manage the administration of the below back-office systems
  • Box, Zoom, UKG Pro Suite, Dropbox, etc.,
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Application Administrator – Digii Platform

Mumbai, Maharashtra Emeritus

Posted 5 days ago

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Job Description

Position: Application Administrator – Digii Platform

Location: Mumbai

Employment Type: (Full-time)


About Emeritus & Daskalos:


Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships with over 80 world-class universities, Emeritus delivers industry-relevant programs across formats—including short courses, degrees, and executive programs—to more than 300,000 learners across 80+ countries.

Daskalos, a strategic initiative of Emeritus, pioneers transnational education in India by helping leading global universities establish joint campuses under the evolving Indian regulatory framework. With over 15 institutions in advanced discussions, Daskalos is shaping the next chapter in global higher education.


Overview

We are seeking a highly skilled Application Administrator to manage and optimize the Digii Platform , ensuring smooth integration and performance across campus administration, student services, marketing, and learning management systems (LMS). The ideal candidate will combine strong technical expertise with a deep understanding of student and campus administration, stakeholder management, and the ability to independently drive projects from start to finish.

Key Responsibilities

  • System Administration & Configuration
  • Manage, configure, and maintain the Digii Campus platform and its associated systems.
  • Model processes, workflows, and data structures to support institutional and student administration requirements.
  • Ensure smooth integrations with LMS, marketing, and related enterprise systems.
  • Project & Stakeholder Management
  • Lead system-related projects from planning to execution, ensuring timely delivery.
  • Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations.
  • Act as the bridge between functional teams and technical resources.
  • Continuous Improvement
  • Identify opportunities to enhance platform usage and streamline operations.
  • Stay updated on new Digii features and self-learn capabilities to proactively bring improvements.
  • Document configurations, processes, and best practices for knowledge sharing.
  • Support & Communication
  • Provide functional and technical support to end users, resolving system issues promptly.
  • Deliver clear, concise communication to stakeholders on project status, changes, and impacts.
  • Train and guide end users on system usage and updates.

Qualifications

  • Proven experience administering and configuring Digii Campus or similar student information/campus administration platforms.
  • Strong understanding of campus and student administration processes , including enrollment, course management, and student lifecycle workflows.
  • Experience working with associated systems such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems.
  • Demonstrated ability to project manage system implementations, upgrades, or process improvement initiatives.
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders.
  • Strong stakeholder management and interpersonal skills.
  • Self-driven, independent learner, with the ability to adapt quickly to new tools and processes.

Preferred Skills

  • Knowledge of higher education administration frameworks and compliance requirements.
  • Familiarity with reporting, analytics, and data management within Digii or related systems.
  • Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.


Emeritus and Daskalos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


In press:

• • emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times (indiatimes.com)

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Application Database Administrator-RDBMS

Bangalore, Karnataka IBM

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**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology
**Your role and responsibilities**
* As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.
* Your primary responsibilities include:
* Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements.
* Strive for continuous improvements by testing the build solution and working under an agile framework.
* Discover and implement the latest technologies trends to maximize and build creative solutions
**Required technical and professional expertise**
* Mandatory Skills: LUW/Unix DB2 DBA, Shell Scripting, Linux and AIX knowledge
* Secondary Skills: Physical DB2 DBA skills, PL/SQL Knowledge and exposure
* Expert knowledge of IBM DB2 V11.5 installations, configurations administration in Linux /AIX systems.
* Expert level knowledge in Database restores including redirected restore backup concepts.
* Excellent understanding of database performance monitoring techniques, fine tuning and able to perform performance checks query optimization
**Preferred technical and professional experience**
* Good knowledge of utilities like import, load export under high volume conditions.
* Ability to tune SQLs using db2advisor db2explain.
* Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top tec
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Application Database Administrator-RDBMS

Gurgaon, Haryana IBM

Posted 2 days ago

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Job Description

**Introduction**
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
* As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include:
* Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements.
* Strive for continuous improvements by testing the build solution and working under an agile framework.
* Discover and implement the latest technologies trends to maximize and build creative solutions
**Required technical and professional expertise**
* Mandatory Skills: LUW/Unix DB2 DBA ,Shell Scripting, Linux and AIX knowledge
* Secondary Skills: Physical DB2 DBA skills, PL/SQL Knowledge and exposure
* Expert knowledge of IBM DB2 V11.5 installations, configurations administration in Linux /AIX systems.
* Expert level knowledge in Database restores including redirected restore backup concepts.
* Excellent understanding of database performance monitoring techniques, fine tuning and able to perform performance checks query optimization
**Preferred technical and professional experience**
* Good knowledge of utilities like import, load export under high volume conditions.
* Ability to tune SQLs using db2advisor db2explain.
* Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top etc.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Oracle Application Database Administrator

Hyderabad, Andhra Pradesh Tata Consultancy Services

Posted 2 days ago

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Job Description

Must Have Skills:


  • Proven experience as an Oracle Apps DBA or similar role.
  • In-depth knowledge of Oracle E-Business Suite architecture and components.
  • Strong understanding of database security, backup, and recovery strategies.
  • Expertise in Linux/Unix operating systems and shell scripting.
  • Installation, Configuration, and Maintenance
  • Database Administration
  • Application Support
  • Performance Tuning
  • Security Management
  • High Availability and Disaster Recovery
  • Cloning and Refreshing


Good to Have skills:

  • Excellent technical, verbal and written communications skills.
  • Team player and a self-starter who can work independently to exploit technologies.
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Database Management Specialist

Jesseena Human Resources

Posted today

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Urgent Hiring | Database Management Specialist – Hamad Medical Corporation, Qatar


Greetings from Jesseena Human Resources!


We are pleased to announce an excellent career opportunity with Hamad Medical Corporation (HMC), Qatar’s leading public healthcare provider , for the role of Database Management Specialist under the Health Information & Communication Technology (HICT) division.


Position: Database Management Specialist – HICT

Location: Qatar

️ Interview Mode: Face-to-Face (Bangalore | 2nd Week of November 2025)


Education:

Bachelor’s Degree in Computer Science , Computer Engineering , or a related field .


Experience:

  • 7 years of experience in Database Administration.
  • MS SQL Server specialization: Minimum 5 years in a healthcare IT environment .
  • Oracle specialization: Minimum 7 years as Oracle Apps DBA , including 5 years in R12.2 and 2 years in Oracle Fusion Cloud .


Certifications (any one required):

For SQL Server:

  • Microsoft Certified: Azure Database Administrator Associate
  • Microsoft Certified Database Administrator (MCDBA)
  • Exam DP-300: Administering Microsoft Azure SQL Solutions

For Oracle:

  • Oracle E-Business Suite R12 Applications DBA Certified Professional
  • Oracle E-Business Suite 12 Certified Implementation Specialist
  • Oracle Fusion Cloud Implementation Specialist


Benefits:

  • Attractive tax-free salary and comprehensive benefits package .
  • Opportunity to work with one of the most advanced healthcare IT teams in the Middle East .


Apply Now: Send your updated CV to

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SCCM/MECM Administrator - Application Packaging & Endpoint Services (Research)

Hyderabad, Andhra Pradesh Amgen

Posted 2 days ago

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Let's do this. Let's change the world. In this vital role you will collaborate across support, compliance, and CDT teams, and contribute to strategic planning for a potential future transition to Intune and Azure-based endpoint management. This role serves as a subject matter expert and escalation point for endpoint technologies across the global enterprise.
**Roles & Responsibilities:**
+ Administer and maintain Microsoft Endpoint Configuration Manager (SCCM/MECM) infrastructure
+ Design, implement, and optimize task sequences for OS deployments (OSD), including driver and BIOS management
+ Manage software update deployments, patching schedules, and compliance reporting
+ Maintain SCCM client health, collections, boundary groups, and configuration baselines
+ Manage and maintain Group Policy Objects (GPOs) to enforce security baselines, application restrictions, and system configurations across global endpoints
+ Ensure global endpoint compliance with internal security policies, vulnerability management standards, and regulatory frameworks
+ Collaborate with InfoSec and security teams to validate software deployments, support patching readiness, assess security impact, and ensure audit compliance
+ Develop, test, and deploy modern and legacy application packages (PowerShell, AppDeployToolkit, MSIX, MSI, App-V, EXE)
+ Maintain and optimize the enterprise software catalog and deployment lifecycle via SCCM
+ Partner with IT support teams, CDT (Client Device Team), and compliance collaborators to ensure endpoint solutions meet business, regulatory, and operational needs
+ Participate in multi-functional efforts to streamline incident response, service delivery, and operational handoffs
+ Build and support self-service software deployment strategies
+ Operate and enhance the Nexthink DEX platform for real-time endpoint monitoring and analytics
+ Develop remote actions, investigations, and user engagement campaigns to improve device performance and user experience
+ Proactively detect and remediate endpoint issues using Nexthink insights
+ Correlate Nexthink metrics with SCCM telemetry for unified endpoint visibility
+ Automate administrative tasks across SCCM and Nexthink using PowerShell and scripting tools
+ Integrate endpoint management solutions with ServiceNow, internal APIs, and reporting platforms
+ Build and maintain operational dashboards using SCCM reports, Nexthink, and Power BI
+ Stay ahead of on Intune, Endpoint Manager, Autopilot, and Azure AD to support long-term migration planning; contribute to PoCs and strategic discussions on modern endpoint management
+ Evaluate trends in modern endpoint management and provide technical input for long-term roadmap development
+ Serve as the technical escalation point for complex endpoint issues, partnering with support teams to resolve incidents and drive root cause analysis
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications:**
Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field .
**Preferred Qualifications:**
**Must-Have Skills:**
+ Expert-level experience with SCCM/MECM for enterprise application packaging, patching, OS deployments (OSD), compliance baselines, and Group Policy Object (GPO) management in large-scale environments
+ Proficiency in scripting and automation using PowerShell (and optionally Python) for deployment, telemetry, and administrative tasks
+ Hands-on experience with Nexthink or similar Digital Experience Monitoring (DEX) platforms for real-time endpoint monitoring, analytics, and remediation
+ Experience with modern endpoint management tools, including Microsoft Intune, Autopilot, and Hybrid Azure AD Join, to support future cloud-based management strategies
**Good-to-Have Skills:**
+ Familiarity with Azure AD, Microsoft Graph API, and Microsoft Defender for Endpoint integration
+ Experience with ServiceNow integration for ITSM processes, including change and deployment workflows
+ Understanding of conditional access, co-management models, and Zero Trust architecture for endpoint security
+ Familiarity with DevOps practices, including use of Git for version control of scripts, configuration, and automation
+ Exposure to automation pipelines for application packaging or endpoint provisioning
+ Ability to build and maintain operational dashboards using SCCM reports, Nexthink, and Power BI
+ Experience correlating SCCM and Nexthink telemetry for unified endpoint visibility
**Preferred Certifications:**
+ Microsoft Certified: Endpoint Administrator Associate
+ Microsoft Certified: Azure Administrator Associate
+ ITIL Foundation certification (or equivalent)
**Soft Skills:**
+ Excellent analytical and troubleshooting skills
+ Strong verbal and written communication skills
+ Ability to work effectively with global, virtual teams
+ High degree of initiative and self-motivation
+ Ability to manage multiple priorities successfully
+ Team-oriented, with a focus on achieving team goals
+ Strong presentation and public speaking skills
+ Comfortable serving as a technical authority and escalation point during high-impact support scenarios
+ Strong documentation habits and attention to regulatory compliance
+ Ability to work flexible hours and adapt to global enterprise schedules
**Shift Information:**
This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
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Sr Specialist Applications Development - Linux/Windows Server, SQL, Oracle Database Management, ....

Hyderabad, Andhra Pradesh AT&T

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**Job Description:**
**Job Description:** Billing Application development and support (life cycle), Web interfaces and automations, prepare and analyze application change request and mandates based on customer requirements, coordinate and interface requirements Finance Team and Billing Operations, handle database operations in test environment.
Required Skills-
+ API Concepts and Methodologies (+)
+ C#
+ JavaScript
+ Linux Server / Windows Server
+ MySQL (+)
+ SQL
+ Oracle Database Management
+ PowerShell
+ Microsoft .NET 4.8
+ Visual Studio 2019 / Visual Code
+ MS Office Macro
+ PowerBuilder
Develop (code), test, and provide ongoing application support for new or existing software applications, ensuring optimal performance and alignment with business requirements.
**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following:
- **Software Development:** Code and test new software applications to meet business requirements and user needs.
- **Application Maintenance and Performance Optimization:** Maintain and update existing applications to fix bugs, improve performance, and ensure compatibility with new technologies.
- **Requirement Analysis and Documentation:** Collaborate with stakeholders to gather and analyze requirements/user stories, creating and maintaining comprehensive documentation.
- **Quality Assurance and Technical Support:** Conduct code reviews, unit testing, and integration testing, providing technical support and troubleshooting assistance.
- **Collaboration and Project Management:** Work closely with cross-functional teams to deliver projects on time, managing development projects and staying updated with industry trends and technologies.
**Job Contribution:** An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams. **Supervisor:** No
**TCP Career Step Differentiator:** Codes modules of complex applications or smaller less complex applications.
**Education/Experience:** Bachelor's degree (BS/BA) desired in Computer Science. 2+ years of related experience. Certification is required in some areas.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Hyderabad, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
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Configuration Management Database (CMDB) Manager

AVASO Technology Solutions

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Job Description

Job Opportunity: Configuration Management Database (CMDB) Manager

Location: Chennai, India

Employment Type: Full-Time Employment

Experience: 8+ years


Company Overview :


AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.


Position Overview:


We are seeking a Configuration Management Database (CMDB) Manager to oversee the integrity, accuracy and effectiveness of our enterprise CMDB. Located in Chennai, India, this role ensures that the CMDB supports IT service management (ITSM) processes and serves as a reliable source of truth for configuration items (CIs). The CMDB Manager will lead CMDB operations, drive data quality improvements and oversee discovery, reconciliation and integration activities.


Key Responsibilities:


  • Administer and evolve the CMDB: Lead the administration of the ServiceNow CMDB, ensuring data accuracy and completeness across all configuration items. Define and implement policies, procedures and governance frameworks aligned with the Common Service Data Model (CSDM).
  • Cross‑functional collaboration: Work closely with ITSM, IT asset management (ITAM), change, incident and problem management teams to align CMDB data with service management processes. Engage with platform, network and infrastructure teams to support accurate CI relationships across on‑premise and cloud environments.
  • Data quality and audits: Oversee regular audits and certification activities to verify data integrity; identify and rectify discrepancies. Develop dashboards and health reports that provide insights into CMDB completeness, correctness and compliance.
  • Automation and integration: Drive automation and integration efforts to populate the CMDB from discovery tools, cloud platforms and third‑party systems. Leverage AI‑enabled discovery and reconciliation where applicable.
  • Continuous improvement: Champion continuous improvement of CMDB maturity and value; implement best practices for data modelling, relationship mapping and CI lifecycle management.


Required Skills & Qualifications:


  • Bachelor’s degree in Information Systems, Computer Science, Engineering or a related discipline. A master’s degree in information management or data engineering is beneficial.
  • 8–10 years of experience in configuration management or IT service management, including at least 5 years administering the ServiceNow CMDB. Experience in implementing CMDB discovery, service mapping and integrations across complex, hybrid IT environments.
  • Strong understanding of ITIL configuration and asset management principles; ITIL 4 certification is highly desirable.
  • Demonstrated experience coordinating with business stakeholders. Excellent communication skills to explain complex data models and governance concepts to non‑technical audiences.


Certifications (Preferred or Required):


  • Relevant ServiceNow credentials such as Certified Implementation Specialist – CMDB (CIS‑CMDB), Certified Implementation Specialist – Discovery, or Certified Technical Architect. Knowledge of CSDM and Service Graph Connector technology is a plus.
  • Strong analytical and problem‑solving abilities with meticulous attention to detail.
  • Experience with cloud discovery tools (AWS, Azure, GCP), container orchestration (Kubernetes) and automated configuration management solutions. Familiarity with DevOps and infrastructure‑as‑code approaches is advantageous.
  • Experience implementing data quality and governance frameworks; knowledge of data catalogue and metadata management tools.
  • Familiarity with compliance standards (e.g., ISO/IEC 2000, SOC 2) and security best practices for CMDB data.
  • Understanding of CI/CD pipelines and their impact on CMDB changes.


How to Apply:

Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to


AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and it provides equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

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  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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