231 Application Administrator jobs in India
Application Administrator
Posted today
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Job Description
We are looking for a smart, proactive, and detail-oriented Application Administrator in managing enterprise applications. The role requires strong technical administration skills along with good communication ability to handle employee queries effectively. The candidate will support and configure ERP/CRM applications (including SugarCRM) and ensure smooth day-to-day operations of multiple business applications.
Key Responsibilities
- Handle day-to-day application support tickets (~800 per week across the team).
- Provide user access management (create, modify, disable users, manage roles & permissions).
- Configure and support SugarCRM for different business needs (customization, workflows, reports).
- Troubleshoot and resolve application-related issues, ensuring minimal downtime.
- Collaborate with IT Infrastructure team for hardware-related requests (handled by a separate team).
- Document recurring issues, solutions, and create user guides for knowledge sharing.
- Coordinate with business users to capture requirements and implement application enhancements.
- Work with vendors or external support teams for advanced troubleshooting/escalations.
Required Skills & Qualifications
- 3-4 years of experience in Application Administration / ERP / CRM tools.
- Strong knowledge of SugarCRM or other ERP/CRM platforms.
- Ability to manage application configurations, workflows, and user access.
- Good understanding of SQL for troubleshooting and reporting.
- Experience working with ticketing/ITSM tools (e.g., ServiceNow, JIRA, Freshdesk).
- Excellent communication skills (must interact effectively with end users and business teams).
- Strong problem-solving skills and ability to handle high ticket volumes.
- Proactive, smart, and able to work independently in a fast-paced environment.
Good to Have
- Knowledge of application integrations with ERP/CRM tools.
- Exposure to automation / scripting for recurring tasks.
- Understanding of compliance and security best practices in application administration.
Application Administrator
Posted 1 day ago
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Job Description
Location:
Delhi NCR (5 days/week)
Type : Full-time contract
About the Role
We are looking for a highly experienced
Application Administrator (Kafka & Caching)
to lead and manage mission-critical IT infrastructure for large-scale projects. The role demands deep expertise in
Kafka administration, caching systems, automation, and IT operations
within
government and financial sector projects
.
Experience:
- 12+ years in IT project delivery.
- 10+ years working on IT projects for Government clients.
- Proven experience in Finance sector IT projects.
Responsibilities:
Kafka Administration
- Manage on-premises Kafka clusters (brokers, Zookeeper, Connect, Schema Registry).
- Deploy, configure, secure, and maintain Kafka environments.
- Manage Kafka topics, partitions, naming conventions, access control, and backups.
- Monitor using Prometheus/Grafana; set up alerts and automate responses.
- Handle upgrades, patching, capacity planning, tuning, and troubleshooting.
- Onboard applications, support integrations across platforms/languages.
- Resolve performance bottlenecks, replication lag, and connectivity issues.
- Implement and maintain security (authentication, authorization, encryption).
Automation & Scripting
- Develop and maintain automation scripts in Shell, Python, Ansible, etc.
- Use Docker, Jenkins, GitLab for CI/CD and operational efficiency.
Caching & Supporting Infrastructure
- Install, configure, and manage caching servers (Redis, Memcached).
- Maintain supporting web servers (Apache, Nginx) with caching enabled.
- Apply patches, upgrades, and maintain performance of caching infrastructure.
Cross-Functional Support
- Maintain thorough documentation of processes and environments.
- Collaborate with development, DevOps, and security teams.
- Ensure compliance with industry standards and internal policies.
Required Skills & Competencies:
- Deep expertise in
Apache Kafka administration and operations
. - Strong command of
Linux environments
and CLI tools. - Proficiency in automation/scripting (Shell, Python, Ansible).
- Familiarity with container orchestration and Kubernetes CLI.
- Strong troubleshooting skills in distributed environments.
- Security-first mindset with knowledge of encryption/authentication.
- Critical thinking, independence, adaptability, and clear communication.
Application Administrator
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
**We are seeking a highly motivated and detail-oriented IT Support Technical Specialist to join our team. The ideal candidate will possess a strong technical background and be able to work collaboratively across teams to ensure efficient onboarding, incident resolution, and support for technical and service management activities. The role requires a focus on log analysis, configuration management, and collaboration in agile environments.**
- **System Configuration for New Customer Onboarding:**
- **Set up and configure systems for new user onboarding, ensuring smooth and efficient access management.**
- **Coordinate with cross-functional teams to ensure alignment with customer needs and system capabilities, leading to successful and secure user access.**
- **Log Analysis of Applications in Cloud Environments:**
- **Monitor and analyze logs of applications running in cloud-native environments (e.g., OpenShift).**
- **Diagnose issues, identify trends, and provide actionable insights to technical teams for quick resolution, including identifying missing logs or unnecessary logging.**
- **Support Service Management and Technical Teams for Incidents:**
- **Provide Level 1 log analysis for incident support.**
- **Assist DBAs and technical teams in troubleshooting incidents by managing databases, accessing system configurations, and analyzing log data.**
- **Create and manage defects in a work tracking system, collaborating with the technical team to ensure timely resolution and improve first-time resolution rates.**
- **Management of Knowledge Articles (KA Management) -Creating KA to help end user to guide in "How-To" and managing these aritcles**
- **Support Release Manager with Release Activities:**
- **Consolidate, format, and manage release documentation for timely delivery.**
- **Work with multiple teams to ensure that all release-related information is accurately captured and communicated, aiming for 100% on-schedule delivery of release documentation.**
- **Follow Safe Agile Methodology:**
- **Actively participate in Agile ceremonies, such as sprint planning, retrospectives, and daily stand-ups.**
- **Follow SAFe (Scaled Agile Framework) principles to drive efficiency, transparency, and communication within the team, demonstrating consistent participation in Agile ceremonies.**
- **System Configuration for Onboarding:**
- **Proficient in** **JSON, XML, and API** integrations for system configuration.
- **Strong experience with** **GitHub** for version control of configuration files and managing system setups.
- **Demonstrated experience with user onboarding tools and configuration, including the ability to configure access and permissions for new users while ensuring security and compliance.**
- **Linux scripting and Unix command experience**
- **Log Analysis in Cloud Environments:**
- **Proficient in using cloud-native tools and log management systems (e.g., OpenShift PODs, Splunk, Zabbix monitoring).**
- **A strong ability to analyze incidents based on logs, including identifying missing logs, unnecessary logging, and potential issues from log patterns.**
- **Familiarity with logging frameworks like Log4j is a plus.**
- **Incident Support for Service Management and Technical Teams:**
- **Strong troubleshooting skills with a focus on log analysis and efficient incident management.**
- **Solid experience with** **SQL** , including advanced concepts like PostgreSQL and SQL joins, for database management and querying.
- **Familiarity with** **SOAP and REST APIs** for system integration, troubleshooting, and data exchange.
- **Proficiency with incident tracking and reporting tools (e.g., ServiceNow) to manage the lifecycle of incidents and defects.**
- **Support for Release Manager:**
- **Excellent organizational and documentation skills to meticulously manage release notes and related processes.**
- **A proven ability to coordinate effectively across diverse teams to gather timely and accurate information for release documentation.**
- **Safe Agile Practices:**
- **Knowledge of SAFe Agile principles and methodologies.**
- **Demonstrated active and consistent participation in Agile ceremonies and sprint activities (e.g., stand-ups, retrospectives, sprint planning).**
- **Bachelor's degree in Information Technology, Computer Science, or a related field.**
- **IT experience of 3-6 years**
- **Proven experience in technical support, IT operations, or release management roles.**
- **Familiarity with cloud-native platforms (e.g., OpenShift), various log analysis tools (e.g., Splunk), and database management tools.**
- **Hands-on experience with** **SOAP, XML,JSON and API** integrations.
- **Proficiency with** **GitHub** for collaborative development and version control.
- **Solid experience with Agile methodologies (preferably SAFe Agile).**
- **Strong analytical and problem-solving skills with an eye for detail.**
- **Excellent communication and collaboration abilities, both written and verbal.**
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
**Company:**
Airbus India Private Limited
**Employment Type:**
Permanent
-
**Experience Level:**
Professional
**Job Family:**
Qualification & Operability
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Application Administrator
Posted 1 day ago
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Job Description
Hello,
Greetings for the day
Hiring "Application Administrator - Linux" for one of our client based @ Mumbai
Position: Application Administrator - Linux
Experience: 3+ years
Desirable Skill Sets for Application Administrator (L2)
- Should have worked in UNIX and Linux OS environment.
- Working expertise in Code Migration, Manual & CI/CD deployment and version controlling
- Working expertise in Open Source/Cloud Databases - Open Search/Elastic Search, Mongo DB, Cosmos DB, Postgres DB and sys admin operation
- Knowledge of Databases (Cloud & Open Source) including Upgrade, Replication, Backup and Restore
- Hands on experience in System upgrade and patching of system components
- Proficiency in troubleshooting and administration of System Components
- Good Knowledge of Cloud Networking and Cloud Infra Management
- In depth knowledge of the system security settings likes SSL/Digital Certificates, Key Vault etc.
- Working expertise in Cloud resources / Linux system performance tuning
- Good knowledge on the monitoring tools of system components
- Familiar with Process Orchestration tools like Camunda, Oracle BPM etc.
Education Qualification:
- B.E/B.Tech with any specialization
- MCA degree with above 60%.
Location: Sewri, Mumbai
Working Days: Mon-Fri (24*7)
Job Type: Full-time
Pay: ₹500, ₹900,000.00 per year
Application Question(s):
- How soon are you available to join?
Education:
- Bachelor's (Required)
Experience:
- Linux: 3 years (Required)
- open source: 3 years (Required)
- Open search: 3 years (Required)
- Cloud database: 3 years (Required)
- UNIX: 2 years (Required)
- openSUSE: 3 years (Required)
- NGINX: 2 years (Required)
- Ansible: 2 years (Required)
Language:
- English (Required)
Location:
- Mumbai, Maharashtra (Required)
Work Location: In person
Application Administrator
Posted today
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Job Description
We are looking for a proactive and technically skilled Web Application Support Engineer to join our IT team. The ideal candidate will have strong experience supporting web applications hosted on both Windows and Linux servers, along with a foundational understanding of databases. Experience with Microsoft Azure IaaS and PaaS services is a significant advantage.
Key Responsibilities:
- Provide end-to-end support for web applications across Windows and Linux environments.
- Monitor server and application performance, ensuring uptime and reliability.
- Troubleshoot and resolve application issues, including server errors, configuration problems, and connectivity issues.
- Collaborate with development and infrastructure teams to deploy updates, patches, and new releases.
- Maintain accurate documentation for support procedures, configurations, and known issues.
- Perform routine server maintenance and log analysis.
- Assist with basic database tasks such as running queries, checking data integrity, and performance tuning.
- Support applications hosted on Microsoft Azure, including IaaS (VMs, storage, networking) and PaaS (App Services, Azure SQL, etc.).
- Participate in on-call rotation and respond to critical incidents.
Required Skills & Qualifications:
- Experience supporting web applications on Windows and Linux servers.
- Familiarity with web servers (IIS, Apache, Nginx) and application servers.
- Basic knowledge of SQL and relational databases (e.g., MySQL, PostgreSQL).
- Hands-on experience with Microsoft Azure IaaS/PaaS services.
- Understanding of networking concepts, firewalls, and load balancers.
- Experience with monitoring and logging tools (e.g., Azure Monitor).
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
Preferred Qualifications:
- Experience with cloud platforms beyond Azure.
- Knowledge of scripting languages (PowerShell, Bash).
- Exposure to DevOps tools and CI/CD pipelines.
- ITIL certification or experience in IT service management.
Candidates who are interested may send their resumes to
Application Administrator
Posted today
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Job Description
Role: Application Admin Lead
Location: Remote
Job Description: Leads intranet and productivity tools, enabling employee experience. Ensures system alignment, governance, tool adoption Interact Intranet, Adobe Suite, Airtable, Glean, Calendly, Figma, Grammarly, Whiteboarding tools n, and collaboration with HR and communications teams. Tools:Key Responsibilities:
• Lead platform transition, stakeholder onboarding, and governance.
• Configure intranet workflows, permissions, and content structures.
• Enable user provisioning and monitor adoption across tools.
• Maintain content guidelines, UX standards, and support documents.
• Recommend optimizations for performance and user experience.
• Coordinate with vendors for support and feature enhancements.
• Track usage metrics and contribute to internal comms strategies. Qualifications (Enriched):
• 5+ years managing internal communication platforms and employee-facing productivity tools.
• Expertise in administering intranet platforms like Interact or SharePoint, including site hierarchies, access controls, content workflows, and publishing governance.
• Familiar with Glean, Grammarly, and Adobe Creative Suite within enterprise deployment frameworks.
• Deep experience in Airtable workspace design, permissions enforcement, API integrations, and automations.
• Proficient in managing Figma team structures, design systems, permissions, and integration with documentation tools.
• Ability to build and manage communication templates, video onboarding content, and whiteboarding (e.g., Miro/Mural) templates.
• Proven track record driving adoption campaigns, measuring productivity tool ROI, and implementing enhancements based on usage analytics.
• Strong governance experience – playbooks, naming conventions, archiving rules, and contributor guidelines. Skilled at stakeholder engagement with HR, Internal Comms, IT, and PMOs to align platform usage to business needs.Stage 2
Senior Application Administrator
Posted 1 day ago
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Job Description
Role: Application Admin Lead
Location: India (Remote)
We are looking for an experienced Application Admin Lead to oversee administration, adoption, and support across collaboration tools such as Slack, Zoom, Google Workspace, and visual platforms like LucidChart and Vizzlo. This role will be responsible for managing escalations, ensuring optimal configuration, supporting transitions, and promoting enterprise-wide adoption of digital workplace solutions. Tools & Platforms: Slack, Zoom, Google Workspace, LucidChart, LucidSpark, Vizzlo Key Responsibilities: - Lead platform transitions, including knowledge transfer (KT) and planning. - Administer user provisioning, workspace configurations, policies, and integrations. - Troubleshoot technical issues; manage escalations with vendors. - Maintain admin documentation, runbooks, and internal knowledge base. - Monitor platform usage and drive optimization and best practices. - Conduct end-user training and support adoption across teams. - Ensure SLA compliance and act as an escalation point for service issues. - Collaborate with vendors for platform updates, guidance, and issue resolution. Qualifications: - 5+ years of experience managing Slack, Zoom, Google Workspace, and related tools. - Deep understanding of Slack Enterprise Grid, custom workflows, integrations, and security configs. - Strong experience with Zoom account structures, Zoom Rooms, Webinars, and admin controls. - Hands-on expertise in managing Google Workspace (Gmail, Drive, Admin Console, Groups, SSO, etc.). - Familiarity with LucidChart/LucidSpark licensing, workspace setup, and template management. - Proven ability to drive tool adoption and deliver training content across large teams. - Skilled in IT coordination, incident resolution, governance, and policy enforcement. - Strong documentation skills: SOPs, onboarding guides, KB articles, and policies.
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Business Application Administrator
Posted 1 day ago
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Job Description
E2open is the connected supply chain platform that enables the world's
largest companies to transform the way they
make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and
opportunities to help companies improve efficiency,
reduce waste, and operate sustainably. Our employees around the world are focused
on delivering enduring value for our clients.
Business applications administrator
Position Overview
The Business Applications Administrator will play a critical role in the execution of E2Open's technology roadmap, along with the identification of opportunities for business process improvement. As a Business Applications System Administrator, the Business Application Administrator will be responsible for the day-to-day maintenance and support of the system including user provisioning, troubleshooting, scripting, reporting and similar. There is also the opportunity to collaborate with key stakeholders and teammates to evaluate business processes and implement solutions on impactful initiatives. The role will perform research and analysis on trends, patterns, and processes, as well as make data-driven recommendations to improve organizational efficiency. The Business Applications Administrator will have the opportunity to learn and work directly with best-in-breed enterprise applications and stakeholders in a global organization.
RESPONSIBILITES:
- Administer system access and provide training to users on system functionality.
- Provide end user support and administration for key application functionality.
- Gather and document business requirements from critical stakeholders.
- Document business application workflows and solutions to inform functional and technical audiences.
- Manage configuration changes to: audit rules, fields, workflows, roles/permissions, forms, reports, and ensure a standard process and governance for these changes
- Design, implement, and support creative solutions to business problems by leveraging out-of-the-box application functionality and working with vendor partners on enhancements where needed.
- Provide technical context and help drive application direction, development, and enhancements in alignment with the application roadmap, business requirements, and firm strategy.
- Collaborate and coordinate execution of large and small projects in partnership with other business applications team members.
- Perform QA and testing of defined use cases in support of change management and deployments.
- Analyze and compare new solutions against documented business requirements for suitability in the E2open business applications ecosystem.
- Problem solve and use good decision-making skills to quickly overcome obstacles by understanding the appropriate level of urgency and business impact.
- Support deployment of changes outside of normal business hours as necessary to minimize disruption.
- Collaborate with business applications leaders to uphold best practices, change management strategies, and efficient and effective internal processes to drive continuous delivery.
- Other tasks and activities as assigned.
AHA/JIRA/Confluence Only:
- Administer and maintain product management tools such as Aha, JIRA, and Confluence, ensuring they are functional, accessible, and updated to meet the organization's needs
- Regularly evaluate system performance and tool functionality to identify and implement improvements.
- Work with cross-functional teams to integrate product management tools with other organizational software to enhance operational cohesion.
QUALIFICATIONS AND EXPERIENCE:
- Minimum 2 years of experience administering the relevant platform or technology
- Minimum 2-4 years of experience in the IT department
- Bachelor's Degree in Business, Information Systems, Computer Science, or related field, or equivalent experience
- Comprehension of and/or experience with data modeling and structures
- Enthusiasm for learning about new methodologies, systems, and solutions
- Demonstrated track record of attention to detail and meeting deadlines.
- Excellent oral and written communication skills.
Preferred Skills:
- Experience in product operations, project management, or related role.
- Familiarity with product development lifecycle, and Agile methodologies.
- Experience working in a Supply Chain Logistics environment is a strong advantage
- Certifications in Business Applications or Project Management (e.g., PMP, ITIL, or Agile certifications).
- Experience with CRM tools, ERP systems, or cloud-based platforms like Salesforce, SAP, or Microsoft Dynamics.
Technical Skills:
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Experience working with SQL.
A
HA/JIRA/Confluence Only:
- Minimum 1-3 years of hands-on experience with Aha admin roles and its product management features.
- Minimum 3 years of experience administering Jira in a business or enterprise environment.
- Minimum 1-3 years hands-on experience managing Confluence Cloud and/or Data Center, including space configuration, permissions, templates, and macros.
AHA
- Ability to translate business needs into technical configurations within Aha to support product road mapping, release planning, and feature tracking.
- Proven experience in user provisioning, permissions, and configuration of account settings, and customizations
- Familiarity with integrating Aha with tools like Jira, Azure DevOps, or Slack using APIs or middleware.
- Understanding of authentication protocols (e.g., SSO, SAML), data privacy, and access control best practices.
- Ability to diagnose and resolve application issues, manage vendor escalations, and support end users
JIRA:
- Hands-on experience configuring and maintaining Jira (Cloud and/or Server), including workflows, custom fields, screens, permissions, and notification schemes.
- Ability to manage user roles, groups, and project configurations across multiple teams.
- Skilled in designing and implementing custom workflows, issue types, and automation rules to support business processes.
- Experience installing, configuring, and managing Jira plugins
Confluence:
- Ability to manage user access, roles, and group permissions in alignment with organizational policies.
- Familiarity with customizing Confluence using CSS, HTML, and the Atlassian Marketplace apps
PHYSICAL REQUIREMENTS:
General office environment and responsibilities requiring:
Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday.
- Placing and receiving phone calls.
- Occasionally moving and lifting objects up to 20 pounds.
- May require travel if needed.
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.
Business Application Administrator
Posted 1 day ago
Job Viewed
Job Description
POSITION OVERVIEW
The Business Applications Administrator will play a critical role in the execution of E2Opens technology roadmap, along with the identification of opportunities for business process improvement. As a Business Applications System Administrator, the Business Application Administrator will be responsible for the day-to-day maintenance and support of the system including user provisioning, troubleshooting, scripting, reporting and similar. There is also the opportunity to collaborate with key stakeholders and teammates to evaluate business processes and implement solutions on impactful initiatives. The role will perform research and analysis on trends, patterns, and processes, as well as make data-driven recommendations to improve organizational efficiency. The Business Applications Administrator will have the opportunity to learn and work directly with best-in-breed enterprise applications and stakeholders in a global organization.
RESPONSIBILITES:
- Administer system access and provide training to users on system functionality.
- Provide end user support and administration for key application functionality.
- Gather and document business requirements from critical stakeholders.
- Document business application workflows and solutions to inform functional and technical audiences.
- Manage configuration changes to: audit rules, fields, workflows, roles/permissions, forms, reports, and ensure a standard process and governance for these changes
- Design, implement, and support creative solutions to business problems by leveraging out-of-the-box application functionality and working with vendor partners on enhancements where needed.
- Provide technical context and help drive application direction, development, and enhancements in alignment with the application roadmap, business requirements, and firm strategy.
- Collaborate and coordinate execution of large and small projects in partnership with other business applications team members.
- Perform QA and testing of defined use cases in support of change management and deployments.
- Analyze and compare new solutions against documented business requirements for suitability in the E2open business applications ecosystem.
- Problem solve and use good decision-making skills to quickly overcome obstacles by understanding the appropriate level of urgency and business impact.
- Support deployment of changes outside of normal business hours as necessary to minimize disruption.
- Collaborate with business applications leaders to uphold best practices, change management strategies, and efficient and effective internal processes to drive continuous delivery.
- Other tasks and activities as assigned.
AHA/JIRA/Confluence Only:
- Administer and maintain product management tools such as Aha, JIRA, and Confluence, ensuring they are functional, accessible, and updated to meet the organizations needs
- Regularly evaluate system performance and tool functionality to identify and implement improvements.
- Work with cross-functional teams to integrate product management tools with other organizational software to enhance operational cohesion.
QUALIFICATIONS AND EXPERIENCE:
- Minimum 3 years of experience administering the relevant platform or technology
- Minimum 3-5 years of experience in the IT department
- Bachelor's Degree in Business, Information Systems, Computer Science, or related field, or equivalent experience
- Comprehension of and/or experience with data modeling and structures
- Enthusiasm for learning about new methodologies, systems, and solutions
- Demonstrated track record of attention to detail and meeting deadlines.
- Excellent oral and written communication skills.
Preferred Skills:
- Experience in product operations, project management, or related role.
- Familiarity with product development lifecycle, and Agile methodologies.
- Experience working in a Supply Chain Logistics environment is a strong advantage
- Certifications in Business Applications or Project Management (e.g., PMP, ITIL, or Agile certifications).
- Experience with CRM tools, ERP systems, or cloud-based platforms like Salesforce, SAP, or Microsoft Dynamics.
Technical Skills:
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Experience working with SQL.
AHA/JIRA/Confluence Only:
- Minimum 1-3 years of hands-on experience with Aha admin roles and its product management features.
- Minimum 3 years of experience administering Jira in a business or enterprise environment.
- Minimum 1-3 years hands-on experience managing Confluence Cloud and/or Data Center, including space configuration, permissions, templates, and macros.
AHA
- Ability to translate business needs into technical configurations within Aha to support product road mapping, release planning, and feature tracking.
- Proven experience in user provisioning, permissions, and configuration of account settings, and customizations
- Familiarity with integrating Aha with tools like Jira, Azure DevOps, or Slack using APIs or middleware.
- Understanding of authentication protocols (e.g., SSO, SAML), data privacy, and access control best practices.
- Ability to diagnose and resolve application issues, manage vendor escalations, and support end users
JIRA:
- Hands-on experience configuring and maintaining Jira (Cloud and/or Server), including workflows, custom fields, screens, permissions, and notification schemes.
- Ability to manage user roles, groups, and project configurations across multiple teams.
- Skilled in designing and implementing custom workflows, issue types, and automation rules to support business processes.
- Experience installing, configuring, and managing Jira plugins
Confluence:
- Ability to manage user access, roles, and group permissions in alignment with organizational policies.
- Familiarity with customizing Confluence using CSS, HTML, and the Atlassian Marketplace apps
PHYSICAL REQUIREMENTS:
- General office environment and responsibilities requiring:
- Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday.
- Placing and receiving phone calls.
- Occasionally moving and lifting objects up to 20 pounds.
- May require travel if needed.