1,680 Application Specialist jobs in India
Application Support Specialist
Chennai, Tamil Nadu
BNP Paribas
Posted 5 days ago
Job Viewed
Job Description
Position Purpose
The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments.
Key Responsibilities
- User Interaction : Respond to support requests via phone, email, or ticketing systems.
- Incident Logging : Accurately record issues in the incident management system, assigning appropriate priority levels.
- Basic Troubleshooting : Password resets, Login/access issues, Configuration errors, Minor performance issues
- Monitoring : Use tools to monitor application health and performance; report anomalies.
- Escalation : Route unresolved or complex issues to Level 2 or Level 3 support teams.
- Documentation : Maintain records of issues, resolutions, and known errors for future reference.
- Customer Service : Ensure a positive user experience through clear communication and timely updates.
- Matrix Management : Create, update, and validate approval matrices based on organizational policies and stakeholder input.
- System Uploads : Upload matrices into workflow automation platforms (e.g., SAP, Oracle, ServiceNow, or custom ERP systems).
- Stakeholder Coordination : Collaborate with department heads, finance, procurement, and HR to gather approval rules and maintain alignment.
- Testing & Validation : Conduct test runs to verify matrix functionality and troubleshoot upload issues.
Required Skills
- Excellent problem-solving and communication skills.
- Familiarity with diagnostic tools , log analysis, and debugging techniques.
- Ability to work under pressure and manage multiple support requests.
- Experience with ticketing systems and support documentation tools.
- Ready to learn new applications and functional domain.
Qualifications
- Diploma or bachelor’s degree in IT, Computer Science, or related field
Strong keys
- Reactivity & Ability to understand requirements, problems and situations and to draw out logical conclusions.
- Effective Communication, Rigor, Method, Autonomy, Patience.
Years Of Exp: 3–6 years of experience in application support
·
This advertiser has chosen not to accept applicants from your region.
0
Application Specialist
Bangalore, Karnataka
Huron Consulting Group
Posted today
Job Viewed
Job Description
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You'll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
- Facilitate communication with product management teams and clients to identify product needs and priorities.
- Elicit business and functional requirements, including documentation for new products, tools, and solutions.
- Review current and future-state business processes to recommend workflow improvements.
- Conduct fit/gap analysis, feasibility studies, and business cases to support efficient decision-making.
- Provide subject matter expertise in medical research compliance and ethics.
- Offer timely insights to product teams and committees for enhancements that improve client services.
- Act as a liaison between clients and product teams to optimize business processes.
- Coordinate user testing and ensure smooth system implementation.
- Assist in the development of best practices and tools for escalated support.
- Provide mentorship to other analysts, reviewing requirements and ensuring consistency in documentation.
- Be available for occasional urgent requests outside of normal business hours.
- Prepare documentation for audits, inspections, and internal reviews related to IRB compliance.
- Train and support stakeholders on IRB processes and regulations.
- Stay current with federal, state, and institutional policies on research ethics.
**Qualifications:**
**Required:**
+ Bachelor's degree or equivalent experience in Business, Information Systems, Analytical Sciences, Healthcare, or related fields.
+ Minimum of 3 years of business analysis experience.
+ Strong communication skills to effectively interact with technical and non-technical audiences.
+ Excellent organizational and time-management skills with the ability to manage multiple tasks.
+ Comfortable to work in night shifts( 5.30 PM - 2.30 AM)
**Preferred:**
+ Knowledge of Software Development Life Cycle, process management, and workflow optimization.
+ Experience with ERP systems such as Workday, Salesforce.
+ Experience in research administration and compliance.
This role is vital in ensuring smooth IRB application processes while maintaining research integrity and compliance.
**Position Level**
Senior Analyst
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You'll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
- Facilitate communication with product management teams and clients to identify product needs and priorities.
- Elicit business and functional requirements, including documentation for new products, tools, and solutions.
- Review current and future-state business processes to recommend workflow improvements.
- Conduct fit/gap analysis, feasibility studies, and business cases to support efficient decision-making.
- Provide subject matter expertise in medical research compliance and ethics.
- Offer timely insights to product teams and committees for enhancements that improve client services.
- Act as a liaison between clients and product teams to optimize business processes.
- Coordinate user testing and ensure smooth system implementation.
- Assist in the development of best practices and tools for escalated support.
- Provide mentorship to other analysts, reviewing requirements and ensuring consistency in documentation.
- Be available for occasional urgent requests outside of normal business hours.
- Prepare documentation for audits, inspections, and internal reviews related to IRB compliance.
- Train and support stakeholders on IRB processes and regulations.
- Stay current with federal, state, and institutional policies on research ethics.
**Qualifications:**
**Required:**
+ Bachelor's degree or equivalent experience in Business, Information Systems, Analytical Sciences, Healthcare, or related fields.
+ Minimum of 3 years of business analysis experience.
+ Strong communication skills to effectively interact with technical and non-technical audiences.
+ Excellent organizational and time-management skills with the ability to manage multiple tasks.
+ Comfortable to work in night shifts( 5.30 PM - 2.30 AM)
**Preferred:**
+ Knowledge of Software Development Life Cycle, process management, and workflow optimization.
+ Experience with ERP systems such as Workday, Salesforce.
+ Experience in research administration and compliance.
This role is vital in ensuring smooth IRB application processes while maintaining research integrity and compliance.
**Position Level**
Senior Analyst
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
This advertiser has chosen not to accept applicants from your region.
1
Application Specialist
Bangalore, Karnataka
Huron Consulting Group
Posted 2 days ago
Job Viewed
Job Description
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You'll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
- Act as a bridge between product management teams, clients, and compliance stakeholders to understand agreement needs and priorities.
- Gather and document business and functional requirements specific to agreements-related workflows, tools, and regulatory processes.
- Ensure alignment between institutional agreements and regulatory standards by conducting process reviews and recommending improvements.
- Develop and maintain agreement tracking systems, ensuring data accuracy and compliance with biosafety and ethical standards.
- Collaborate with legal, compliance, and business units to assess contract feasibility and ensure alignment with institutional policies.
- Conduct fit/gap analysis, feasibility studies, and business cases related to agreements and compliance requirements.
- Provide timely insights to product teams and committees regarding agreement workflows that enhance efficiency for clients.
- Facilitate user testing, focusing on agreements-related system functionality.
- Assist in developing best practices, techniques, and tools for advanced support escalation in agreement-related issues.
- Mentor other Business Analysts by reviewing agreements-related requirements and providing guidance.
- Prepare documentation for audits, inspections, internal reviews, and compliance reporting.
- Train stakeholders on agreements workflows, and best practices.
- Stay up to date with federal, state, and institutional regulations and policies related to agreements.
**Qualifications**
**Required:**
+ Bachelor's degree or equivalent experience in Business, Information Systems, Analytical Sciences, Healthcare, or related fields.
+ Minimum of 3 years of experience as a Business Analyst, with specific expertise in agreements management.
+ Strong communication skills, with the ability to effectively engage technical and non-technical audiences.
+ Excellent organizational, time-management, and facilitation skills, with the ability to manage multiple tasks.
+ Comfortable to work in night shift. (5.30 PM - 2.30 AM).
**Preferred:**
+ Familiarity with contract management systems and agreements-related workflow automation tools.
+ Understanding of the Software Development Life Cycle (SDLC) and its implications for agreements processes.
+ Experience with ERP systems such as Workday, Salesforce.
+ Knowledge of Research Administration agreements and compliance procedures.
**Position Level**
Senior Analyst
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You'll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
- Act as a bridge between product management teams, clients, and compliance stakeholders to understand agreement needs and priorities.
- Gather and document business and functional requirements specific to agreements-related workflows, tools, and regulatory processes.
- Ensure alignment between institutional agreements and regulatory standards by conducting process reviews and recommending improvements.
- Develop and maintain agreement tracking systems, ensuring data accuracy and compliance with biosafety and ethical standards.
- Collaborate with legal, compliance, and business units to assess contract feasibility and ensure alignment with institutional policies.
- Conduct fit/gap analysis, feasibility studies, and business cases related to agreements and compliance requirements.
- Provide timely insights to product teams and committees regarding agreement workflows that enhance efficiency for clients.
- Facilitate user testing, focusing on agreements-related system functionality.
- Assist in developing best practices, techniques, and tools for advanced support escalation in agreement-related issues.
- Mentor other Business Analysts by reviewing agreements-related requirements and providing guidance.
- Prepare documentation for audits, inspections, internal reviews, and compliance reporting.
- Train stakeholders on agreements workflows, and best practices.
- Stay up to date with federal, state, and institutional regulations and policies related to agreements.
**Qualifications**
**Required:**
+ Bachelor's degree or equivalent experience in Business, Information Systems, Analytical Sciences, Healthcare, or related fields.
+ Minimum of 3 years of experience as a Business Analyst, with specific expertise in agreements management.
+ Strong communication skills, with the ability to effectively engage technical and non-technical audiences.
+ Excellent organizational, time-management, and facilitation skills, with the ability to manage multiple tasks.
+ Comfortable to work in night shift. (5.30 PM - 2.30 AM).
**Preferred:**
+ Familiarity with contract management systems and agreements-related workflow automation tools.
+ Understanding of the Software Development Life Cycle (SDLC) and its implications for agreements processes.
+ Experience with ERP systems such as Workday, Salesforce.
+ Knowledge of Research Administration agreements and compliance procedures.
**Position Level**
Senior Analyst
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
This advertiser has chosen not to accept applicants from your region.
2
Application Specialist
Bangalore, Karnataka
Huron Consulting Group
Posted 2 days ago
Job Viewed
Job Description
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
- Collaborate with product management, clients, and compliance teams to identify IACUC-related needs and priorities.
- Document business and functional requirements for tools and workflows supporting animal research protocols.
- Analyze current and future-state processes to recommend improvements aligned with IACUC regulations.
- Conduct fit/gap analyses and feasibility studies to support decision-making.
- Provide subject matter expertise in animal research ethics and regulatory compliance.
- Support product enhancements that improve client services and regulatory alignment.
- Offer timely insights to product teams and committees for enhancements that improve client services.
- Act as a liaison between clients and product teams to optimize business processes.
- Coordinate user testing and ensure smooth system implementation.
- Be available for occasional urgent requests outside of normal business hours.
- Stay current with federal, state, and institutional policies governing animal research.
**Qualifications:**
**Required:**
+ Bachelor's degree or equivalent experience in Business, Life Sciences, Information Systems, or related fields.
+ Minimum of 3 years of experience in business analysis or research compliance.
+ Strong communication and organizational skills.
+ Comfortable to work in night shift( 5.30 PM - 2.30 AM)
**Preferred:**
+ Experience with IACUC protocols and animal research oversight.
+ Familiarity with SDLC and workflow optimization.
+ Experience with ERP systems such as Workday or Salesforce.
+ Knowledge of research administration and compliance systems.
**Position Level**
Senior Analyst
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.
Join our team as the expert you are now and create your future.
- Collaborate with product management, clients, and compliance teams to identify IACUC-related needs and priorities.
- Document business and functional requirements for tools and workflows supporting animal research protocols.
- Analyze current and future-state processes to recommend improvements aligned with IACUC regulations.
- Conduct fit/gap analyses and feasibility studies to support decision-making.
- Provide subject matter expertise in animal research ethics and regulatory compliance.
- Support product enhancements that improve client services and regulatory alignment.
- Offer timely insights to product teams and committees for enhancements that improve client services.
- Act as a liaison between clients and product teams to optimize business processes.
- Coordinate user testing and ensure smooth system implementation.
- Be available for occasional urgent requests outside of normal business hours.
- Stay current with federal, state, and institutional policies governing animal research.
**Qualifications:**
**Required:**
+ Bachelor's degree or equivalent experience in Business, Life Sciences, Information Systems, or related fields.
+ Minimum of 3 years of experience in business analysis or research compliance.
+ Strong communication and organizational skills.
+ Comfortable to work in night shift( 5.30 PM - 2.30 AM)
**Preferred:**
+ Experience with IACUC protocols and animal research oversight.
+ Familiarity with SDLC and workflow optimization.
+ Experience with ERP systems such as Workday or Salesforce.
+ Knowledge of research administration and compliance systems.
**Position Level**
Senior Analyst
**Country**
India
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work.together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
This advertiser has chosen not to accept applicants from your region.
3
Specialist, Application Support
Chennai, Tamil Nadu
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
This advertiser has chosen not to accept applicants from your region.
4
Specialist, Application Support
Chennai, Tamil Nadu
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
This advertiser has chosen not to accept applicants from your region.
5
Specialist, Application Support
Bengaluru, Karnataka
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
This advertiser has chosen not to accept applicants from your region.
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6
Specialist, Application Support
Bengaluru, Karnataka
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Infrastructure/Operations and Support Engineer Job Description**
The Infrastructure and Operations Engineer will be responsible for leading and coordinating Infrastructure and business projects from a technology perspective, ensuring that infrastructure development activities are consistent with the direction set by best practices and standards at Fiserv
The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. Participation in an active on-call rotation is vital to maintaining acceptable levels of service delivery for clients.
**Responsibilities:**
+ Provide support for the efficient resolution of IT infrastructure related incidents, service requests and update service desk management systems accordingly.
+ Develop and maintain documentation process of ongoing operations and administration of infrastructure
+ Serve as a liaison between infrastructure operations and the vendors to address performance issues or problem analysis and see them through to resolution
+ Coordinate performance analysis, recommendations, and improvements within the hosting infrastructure
+ Provide mentoring and act as an escalation point for administrators and technicians
+ Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
+ Responsible for responding to application support escalations which involve troubleshooting technical issues and resolving data/configuration issues
+ Collaborate with multiple internal teams across disparate groups to resolve client support escalations
+ Collaborate with Product Management and Engineering to review software enhancements and provide design feedback
+ Collaborate with peers on complex projects as required (e.g. data center modifications, build-out for DR sites, etc.)
+ Create/Maintain documentation for operational procedures as required
+ Provide after-hours and on-call support for client service delivery
+ Demonstrated ability to translate Business/Technical requirements into High level and Low Level Design documents.
+ Demonstrated ability to determine and document complex software or system functional specifications.
+ Demonstrated ability to Gather requirements in close cooperation with Product and other non-technical staff
+ Proven experience in diagnosing and troubleshooting technical issues
**Skill Set:**
+ Hands on experience in Systems Architecture/ Application Integrations/ Application Support/ Application Deployments.
+ Hands on experience in UNIX & shell scripting.
+ Proven experience implementing web services and web service interfaces using WSDL, XSD, XML, SOAP/REST frameworks and technologies
+ Experience with SDLC, Agile development and Waterfall methodologies
+ Proven experience with Software Configuration Managements and DEVOPS tools (GIT, Jenkins, Sonar)
+ Strong user/admin experience with Linux/Unix command line
+ Strong experience with monitoring systems such as Splunk, App Dynamics.
+ Expertise in networking protocols, networking and routing strategies
+ Expertise in reviewing, implementing and supporting Enterprise Security solutions including Web Service Security, SSL Mutual Authentication.
+ Expertise in Web & Application servers including Websphere Application Server (WAS), JBoss and Apache
+ Experience with Cloud technologies IaaS, PaaS, AWS (highly recommended)
+ Experience with Payments (highly recommended)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
This advertiser has chosen not to accept applicants from your region.
7
Specialist, Application Support
Chennai, Tamil Nadu
Fiserv
Posted 2 days ago
Job Viewed
Job Description
**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Brief Post Description**
Application Support Engineer will support several applications in our Acquiring Business. This exciting role sits at the core of the Application team supporting and resolving issues and operational activities for these applications. This role can also be involved in development and project work.
**Key Responsibilities**
+ Identifying, diagnosing, and resolving application issues reported by clients / users by providing 24/7 support services
+ Working with development, infrastructure, and other teams to investigate complex issues and implement solutions
+ Maintaining detailed records of issues, resolutions, and troubleshooting procedures.
+ Identifying the underlying causes of issues to prevent recurrence
+ Ensuring the smooth functioning of the application by installing updates, patches, and configuration changes.
+ Configuration changes to support batch processing
+ Contributing to the development and maintenance of a knowledge base for issue resolution and troubleshooting.
+ Application Support duties will be required both within normal working hours and outside normal working hours (on a rostered on-call basis)
**Skills / Experience / Competencies**
+ Oracle PL/SQL hands-on experience for minimum of 3-6 years
+ Knowledge of UNIX shell scripting, Linux, Windows, and Microsoft Office applications
+ Application Support Experience minimum of 5 years.
+ Extensive exposure to ITIL V3 standards.
+ Knowledge in KAFKA and API related environments.
+ Strong analytical, verbal and written communication skills (English) and Quality focused
+ Advanced problem-solving skills, proven ability to think logically and effective time management
+ Ability to work under pressure to tight deadlines, with a drive and commitment to delivery
+ Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests.
+ Degree or equivalent in a Technology related discipline
**Good to have**
+ DevOps tools, Control-M, TOAD/SQL plus
+ GIT repository exposure
+ Additional interpreter language skills like Perl or Python adds value to the role.
+ Knowledge in core JAVA, springboot.
+ Previous experience in credit card/payments/merchant acquiring industry preferable.
+ Control-M batch jobs scheduler
+ TOAD/SQL plus
+ Exposure to change control processes within a systems environment an advantage
+ Bankworks (this is desired but not essential)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Specialist, Application Support
**Brief Post Description**
Application Support Engineer will support several applications in our Acquiring Business. This exciting role sits at the core of the Application team supporting and resolving issues and operational activities for these applications. This role can also be involved in development and project work.
**Key Responsibilities**
+ Identifying, diagnosing, and resolving application issues reported by clients / users by providing 24/7 support services
+ Working with development, infrastructure, and other teams to investigate complex issues and implement solutions
+ Maintaining detailed records of issues, resolutions, and troubleshooting procedures.
+ Identifying the underlying causes of issues to prevent recurrence
+ Ensuring the smooth functioning of the application by installing updates, patches, and configuration changes.
+ Configuration changes to support batch processing
+ Contributing to the development and maintenance of a knowledge base for issue resolution and troubleshooting.
+ Application Support duties will be required both within normal working hours and outside normal working hours (on a rostered on-call basis)
**Skills / Experience / Competencies**
+ Oracle PL/SQL hands-on experience for minimum of 3-6 years
+ Knowledge of UNIX shell scripting, Linux, Windows, and Microsoft Office applications
+ Application Support Experience minimum of 5 years.
+ Extensive exposure to ITIL V3 standards.
+ Knowledge in KAFKA and API related environments.
+ Strong analytical, verbal and written communication skills (English) and Quality focused
+ Advanced problem-solving skills, proven ability to think logically and effective time management
+ Ability to work under pressure to tight deadlines, with a drive and commitment to delivery
+ Problem Management and ITSM Processes: Provides input into problem management, follows ITSM processes to maintain SLA and SLO, and facilitates decision-making for change requests.
+ Degree or equivalent in a Technology related discipline
**Good to have**
+ DevOps tools, Control-M, TOAD/SQL plus
+ GIT repository exposure
+ Additional interpreter language skills like Perl or Python adds value to the role.
+ Knowledge in core JAVA, springboot.
+ Previous experience in credit card/payments/merchant acquiring industry preferable.
+ Control-M batch jobs scheduler
+ TOAD/SQL plus
+ Exposure to change control processes within a systems environment an advantage
+ Bankworks (this is desired but not essential)
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
This advertiser has chosen not to accept applicants from your region.
8
Application Specialist - Calicut
Kolkata, West Bengal
Danaher Corporation
Posted 2 days ago
Job Viewed
Job Description
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Analyst I Field Applications for Beckman Coulter Diagnostics is responsible:
Provide an on-site application training to clients Performs on -site instruments and product validations Performs technical presentations to prospective customers Technical demonstration and technical positioning of Diagnostic products. Onsite troubleshooting of Diagnostic instruments and assays Conducting Scientific marketing activities, Workshops, Technical meets, and other customer engagement activities. Working closely with product management, sales and service teams. Pre-sales and post-sales support for sales team in terms of technical information, competitive information, and technical discussions with the prospects Attends occasional tradeshows to demonstrate and promote Company products. Estimated 60-70% field travel. Perform other duties as assigned.
This position is part of the Application function located in Calicut and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Application team -South -II region and report to the Application Manager -South-II responsible for Managing application professional handling the Calicut and nearby territory of South-II region. If you thrive in a Challenging, Passionate, instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organization.
In this role, you will have the opportunity to:
+ Grow along with a leading IVD segment organization
+ Provide onsite Application support for our instruments which will lead to advancing healthcare and patient supports
+ Provide immediate support to achieve client delight
+ Ability to interact with our team of service professionals and other cross function which are very critical for the role.
Education
Bachelor's degree in science or bachelor's degree in MLT
Experience along with Background and functional Knowledge
Three+ years' experience as a field application specialist in IVD industry or Medical Technologist with 7 years' experience within a hospital-based laboratory.
Problem Solving Skills
Can logically resolve or troubleshoot in times of crisis and leverage expert help
Computer Proficiency & other requirements
Must have good knowledge of computer including MS Office & Teams
+ Must have good planning and customer relationship skills.
+ Knowledge of laboratory workflow and information systems.
+ Must be able to travel across West India. Requires flexibility in working hours.
+ Good written and verbal communication skills.
Previous experience in a customer-facing role is strongly preferred
+ Can independently handle 1 or more product group (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with prompt expert support.
+ Able to identify application vs. service issues and collaborates to resolve Ability to prioritize customer needs.
+ Ability to coordinate and collaborate with other functions to achieve client delight.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Analyst I Field Applications for Beckman Coulter Diagnostics is responsible:
Provide an on-site application training to clients Performs on -site instruments and product validations Performs technical presentations to prospective customers Technical demonstration and technical positioning of Diagnostic products. Onsite troubleshooting of Diagnostic instruments and assays Conducting Scientific marketing activities, Workshops, Technical meets, and other customer engagement activities. Working closely with product management, sales and service teams. Pre-sales and post-sales support for sales team in terms of technical information, competitive information, and technical discussions with the prospects Attends occasional tradeshows to demonstrate and promote Company products. Estimated 60-70% field travel. Perform other duties as assigned.
This position is part of the Application function located in Calicut and will be fully remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Application team -South -II region and report to the Application Manager -South-II responsible for Managing application professional handling the Calicut and nearby territory of South-II region. If you thrive in a Challenging, Passionate, instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organization.
In this role, you will have the opportunity to:
+ Grow along with a leading IVD segment organization
+ Provide onsite Application support for our instruments which will lead to advancing healthcare and patient supports
+ Provide immediate support to achieve client delight
+ Ability to interact with our team of service professionals and other cross function which are very critical for the role.
Education
Bachelor's degree in science or bachelor's degree in MLT
Experience along with Background and functional Knowledge
Three+ years' experience as a field application specialist in IVD industry or Medical Technologist with 7 years' experience within a hospital-based laboratory.
Problem Solving Skills
Can logically resolve or troubleshoot in times of crisis and leverage expert help
Computer Proficiency & other requirements
Must have good knowledge of computer including MS Office & Teams
+ Must have good planning and customer relationship skills.
+ Knowledge of laboratory workflow and information systems.
+ Must be able to travel across West India. Requires flexibility in working hours.
+ Good written and verbal communication skills.
Previous experience in a customer-facing role is strongly preferred
+ Can independently handle 1 or more product group (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with prompt expert support.
+ Able to identify application vs. service issues and collaborates to resolve Ability to prioritize customer needs.
+ Ability to coordinate and collaborate with other functions to achieve client delight.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
9