4,266 Applications Support jobs in India

Applications Support

Bengaluru, Karnataka JPMorgan Chase Bank, N.A.

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Job Description

**Work you will do
- Ensure user visible uptime and quality, providing operational and development expertise in making our systems have proactive monitoring, fail rarely and automatically fix when they do fail
- Minimize manual involvement by driving solutions, automation and implementing continuous improvements that creates an operating environment, including development & configuration for dynamic monitoring, alerting & recovery
- Own day-to-day health, uptime, monitoring, reliability of services & server infrastructure, performance improvements, change management and capacity management of the services supported
- Build strong relationship & Engage in with the development team throughout the life cycle to help build for reliability
- Identify and/or analyze patterns of incidents/problem, conduct flawless post-mortems, develop permanent remediation plans, implement automation to prevent future incidents from re-occurring again
- Facilitate maximum speed of delivery by objectively binding to disruptions of the service
- Practice Agile and Scrum methodologies

Work Location: Hyderabad, Bangalore

Shift Timings: 5-2/1-10 (IST)

Supporting over weekend will be rotational ( once a month, will be compensated with week day offs )

**Qualification
- Strong platform skills (Linux, UNIX and Windows)
- Strong experience with Automation and Configuration tools like Ansible, Puppet, Chef
- Experience with scripting languages (e.g. PowerShell, BASH etc.) to automate tasks and manipulate data
- Experience with one or more general purpose programming languages (e.g. Python, Java)
- Experience with Jenkins, GIT and CI/CD pipelines
- Experience with Enterprise Databases (e.g. Oracle)
- Ability to write Advanced SQL Queries with tools like SQL Developer
- Experience with Agile and Scrum practices
- Understanding of concepts and principles behind DevOps and SRE
- Proven ability to understand and troubleshoot complex problems under pressure
- Passionate for making things better and driving action with sense of urgency
- Proven ability to work in a demanding, fast paced environment and handle multiple, competing priorities at one time
- Good to have - knowledge of Cloud Engineering. Understanding of private cloud principles and exposure to public cloud offerings such as AWS, Azure, Google cloud or similar technology is preferred

Our CTC Production Support Organization is filled with innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You'll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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Applications Support

Bengaluru, Karnataka JPMorgan Chase Bank, N.A.

Posted today

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Job Description

**About this Role**:
**Key responsibilities**:

- Work closely with the development teams to understand the strategic growth plans for the platform. Analyze the potential cross-LOB impact of data processes and projects.
- Provide visibility into overall stability of the platform - provide trending and analysis to drive development prioritization of fixes and enhancements.
- Create, drive and manage KPIs and real-time monitoring dashboards to ensure system operability and performance
- Proactively identify areas for stability improvement in the software/hardware stack as well as operational processes. Continuously collaborate and partner with various technology teams to improve system, flow and environments
- Incident & Problem Management: Proactively identify/managed incidents, drive resolutions with constant follow-ups of problem tasks to closure.
- Ensure resiliency of the platform through managed DR/SR/HA events, including documentation of PROD/DR environments and recovery processes on regular basis. Identify and partner with engineering and development teams to eliminate single points of failure in the environment

**Skills Required:
- Linux administration and host performance tuning, with Perl/Phyton/Unix Shell Scripting
- Good knowledge on Database Administration / SQL Development - Oracle, MS-SQL, Cassandra, Big data
- Experience supporting internet facing multi-tier 24/7 critical web/desktop infrastructures.
- Experience working in a SaaS environment
- Understanding of internet security
- Understanding of Network layers, Load Balancing, internet infrastructures including firewalls and proxies.
- Understanding of Cloud and Container Technology - Dockers, Kubernetes, Cloud Foundry
- Understanding of Messaging Technology - UMMQ, Solace, Nirvana (UM9)
- Background knowledge of Monitoring software - Geneos, Splunk, Thousand Eyes, SevOne, Service Now and Open Source

**Skills Desired:
- Knowledge of Windows desktop operating systems including windows registry.
- Knowledge of desktop security, GPO user profile permissions and Anti-Virus systems
- Knowledge of advanced Chrome/Chromium browser configurations
- Knowledge of Chrome/Chromium developer tools
- Experience working with 3rd party IT support to jointly resolve issues

**Soft Skills:
- Strong written, verbal communication and organizational skills
- Problem solving skills - natural inclination towards problem resolution. Ability to understand complex component/system/service interactions and look for causes and provide solutions.
- Self-driven, good initiatives and ability to think proactively
- Customer Service Orientation - build positive working relationships with customers at all times providing realistic information and managing their expectations
- Teamwork and co-operation - Ability to gel and work in a team oriented environment

**Additional Information**:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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Applications Support

Bengaluru, Karnataka JPMorgan Chase Bank, N.A.

Posted today

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Job Description

This role requires a wide variety of strengths and capabilities, including:

- Experience using Mainframe skill-set, tools & facilities: JCL, Changeman, Zeke, VSAM, Cobol, CICS, MQ, DB2, CA7, Endevor, and other TSO utilities
- Knowledge on HP Non-stop Tandem platform TACL, FUP, Pathway, Pathcom
- Experience with mainframe data utilities (ie, FileAid, EZTRIEVE).
- Experience with NDM, MQ and FTP secure transmission protocols.
- Understanding of the design and implementation of proactive monitoring and health checks
- ITIL Incident management life cycle skills and experience
- Knowledge of incident, problem management, ticket, change, and risk management processes and tools
- Knowledge (documentation) management experience
- Ability to influence and lead technical conversations with varied IT support groups
- Experience understanding performance metrics
- Solid project management skills, especially in a cross-functional environment
- Excellent analytical and problem-solving skills
- Experience using a structured software development methodology in a large corporate or consulting environment
- Ability to work independently as a self-starter, and within a team environment
- Excellent prioritization, organizational and time management skills
- Solid experience in documenting requirements and technical specifications
- Excellent oral and written communication skills
- Influence and negotiation skills
- Education/Experience:

- Bachelors degree or educational equivalent
- Minimum of 5 years relevant production support and incident management experience
- Commercial Banking, Investment Banking or Treasury Services Product experience (recommended)
- Working knowledge on Tandem platforms is a plus
- Working knowledge of development tool set to design, develop, test, deploy, maintain, and improve software
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This advertiser has chosen not to accept applicants from your region.

Applications Support

Bengaluru, Karnataka JPMorgan Chase Bank, N.A.

Posted today

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Job Description

**Key Responsibilities**:

- Provide technical expertise throughout the software lifecycle including design, implementation and delivery.
- AD Lead for project developer team to ensure they understand, and deliver to business requirements.
- Partnering with the business to understand use cases, functional and non-functional requirements.
- Sharing of knowledge with other members of the development team.
- Experience with developing frameworks that helps increasing developer and release velocity, improving code health and technical standards
- Strong critical thinking and problem solving skills with clear communication
- Understanding or have experience with agile methodology

**Essential Skills**:

- Advanced experienced JAVA fullstack software developer: Java (backend) + Angular (frontend) + MicroServices + DB Basics + Unix Basics
- Experience in Public Cloud, Amazon Web Service
- Deep expertise and hands on experience with Web Applications and programming languages such as JavaScript, HTML, CSS
- Significant experience in Software development
- Design skills with knowledge of object modelling, database schemas and design patterns.
- Ability to solve complex problems and a proven track record of performance and delivery.
- Strong communication and team-working skills.
- Agile or other development techniques, gained in a Java development environment.
- Experience with new and emerging technologies such as cloud and virtualization
- Ability to collaborate with different roles to achieve common goals
- Self-starter able to handle multiple concurrent initiatives

**Desirable Skills**:

- Deep functional knowledge or hands on design experience with Services call (REST, SOAP, etc.)
- Knowledge in security vulnerability and ensuring the code is clean from security vulnerabilities
- Design skills with knowledge of object modelling, database schemas and design patterns.
- Technologies: JavaEE; React/Redux; Maven; Spring; UNIX
- Framework/Libraries - Bootstrap, React JS, Kendo, Redux.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This advertiser has chosen not to accept applicants from your region.

Applications Support

Bengaluru, Karnataka JPMorgan Chase Bank, N.A.

Posted today

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Job Description

This role requires a wide variety of strengths and capabilities, including:
Must have a bachelor's or master's degree in engineering, computer science or information systems.
Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed.
Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software.
Technically hands-on working with Linux, scripting (Shell, Python and/or Perl) and database systems (Oracle SQL/PLSQL).
Few years of programming experience in any modern language would be a great plus.
Exposure to AWS Cloud and Kafka would be would be plus.
Quick thinker, problem solver (even under pressure) and a fast learner under constantly changing environment.
Ability to automate and build tools for improved productivity, or eagerness to learn it.
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This advertiser has chosen not to accept applicants from your region.

Applications Support

Hyderabad, Andhra Pradesh JPMorgan Chase Bank, N.A.

Posted today

Job Viewed

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Job Description

This role requires a wide variety of strengths and capabilities, including:

- BS/BA degree or equivalent experience
- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
- Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This advertiser has chosen not to accept applicants from your region.

Applications Support

Bengaluru, Karnataka JPMorgan Chase Bank, N.A.

Posted today

Job Viewed

Tap Again To Close

Job Description

This role requires a wide variety of strengths and capabilities, including:

- BS/BA degree or equivalent experience
- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
- Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
This advertiser has chosen not to accept applicants from your region.

Applications Support

Mumbai, Maharashtra JPMorgan Chase & Co

Posted today

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Job Description

**JOB DESCRIPTION**

**Basic Requirements**:

- Strong background in supporting Critical banking systems, particularly in the area of payment processing.
- Responsibilities include troubleshooting and resolving incidents, coordinating with various teams to ensure timely resolution, identifying areas for improvement, implementing solutions to enhance system stability and performance

**Required Technology Deck:
- Proficiency in Unix/Linux operating systems
- Strong command of scripting languages such as Shell, Python, or Perl for automation tasks
- Experience with database technologies including SQL and Oracle
- Knowledge and hands on experience on either AWS or GKP cloud based systems.
- Having SRE/DevOps mindset with knowledge around SLI, SLO, Error Budgeting
- Having experience on observability and telemetry tools like Datadog, dynatrace, grafana is highly desirable.
- Knowledge of monitoring tools like Geneos, Splunk or AppDynamics for performance monitoring and troubleshooting
- Familiarity with version control systems such as Git Bitbucket
- Understanding of networking concepts and protocols (TCP/IP, HTTP, DNS)
- Exposure to job scheduling tools like Control-M or Autosys and APM
- Familiarity with ITIL framework and incident management processes
- Knowledge of payment processing systems and protocols (ISO 8583, SWIFT, ACH)
- Experience with ticketing systems such as ServiceNow or JIRA for incident tracking and resolution
- Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues under pressure
- Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
This advertiser has chosen not to accept applicants from your region.
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Applications Support

Hyderabad, Andhra Pradesh JPMorgan Chase & Co

Posted today

Job Viewed

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Job Description

**JOB DESCRIPTION**

This role requires a wide variety of strengths and capabilities, including:

- BS/BA degree or equivalent experience
- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
- 5+ years of Hands-on Production Support/Engineering experience with:

- Experience with public cloud technologies like AWS
- Mainframe Technologies Experience with JCL, VSAM, Cobol, etc.
- Experience with Batch Scheduling tools such as Control-M or Autosys
- Experience with Linux platforms and Unix Scripting
- Experience in SQL debugging skills
- Middleware technologies: Apache, Tomcat, WebSphere and/or WebLogic.
- Experience with monitoring tools like Splunk, Dynatrace, Grafana, etc.
- Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM
This advertiser has chosen not to accept applicants from your region.

Applications Support

Mumbai, Maharashtra JPMorgan Chase & Co

Posted today

Job Viewed

Tap Again To Close

Job Description

**JOB DESCRIPTION**

Basic Requirements:
Strong background in supporting Critical banking systems, particularly in the area of payment processing.
Responsibilities include troubleshooting and resolving incidents, coordinating with various teams to ensure timely resolution, identifying areas for improvement, implementing solutions to enhance system stability and performance

Required Technology Deck:
Proficiency in Unix/Linux operating systems
Strong command of scripting languages such as Shell, Python, or Perl for automation tasks
Experience with database technologies including SQL and Oracle
Knowledge and hands on experience on either AWS or GKP cloud based systems.
Knowledge of monitoring tools like Geneos, Splunk or AppDynamics for performance monitoring and troubleshooting
Familiarity with version control systems such as Git Bitbucket
Understanding of networking concepts and protocols (TCP/IP, HTTP, DNS)
Exposure to job scheduling tools like Control-M or Autosys and APM
Familiarity with ITIL framework and incident management processes
Knowledge of payment processing systems and protocols (ISO 8583, SWIFT, ACH)
Experience with ticketing systems such as ServiceNow or JIRA for incident tracking and resolution
Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues under pressure
Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders
Having SRE/DevOps mindset with knowledge around SLI, SLO, Error Budgeting
Having experience on observability and telemetry tools like Datadog, dynatrace, grafana is highly desirable.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.
This advertiser has chosen not to accept applicants from your region.

Treasury Applications Support

Pune, Maharashtra Kyndryl

Posted today

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Job Description

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
We are looking for a strong Treasury Applications professional to join Kyndryl's Payments team to perform bank account management process, providing workflows for opening, closing, and maintaining bank accounts. This includes reading bank documentation and contacting banks for additional troubleshooting. You will need to identify the underlying issues causing payment failures and work towards resolving them.
**Responsibilities include:**
+ Perform risk-based, objective, and independent financial and operational audits of Kyndryl's processes and controls
+ Execute on the established audit framework to give reasonable assurance of design and effectiveness of processes and controls
+ Perform all phases of the audit engagements, including, but not limited to, planning and scoping, identification and evaluation of risks and opportunities, developing and conducting testing to evaluate the design and the effectiveness of processes and controls, identifying and reporting findings, suggesting recommendations for improvements to Kyndryl's processes and systems and following up with audit client remediations
+ Ensure quality of work and deliverables in accordance with professional and Kyndryl GAO standards
+ Provide strong analytical and critical thinking skills to identify root cause of issues and develop recommendations to improve Kyndryl's control posture
+ Analyze complex problems/issues, anticipate potential risks and impacts. Develop and recommend solutions
+ Demonstrate clear and effective verbal, written and oral communication skills to report out on audit status, results and/or issues to Kyndryl leadership
+ Develop a strong understanding of the business, operations, policies and procedures of the business, processes, and areas under review
+ Serve as trusted advisor for business process and internal controls
+ Assists with other projects and various administration tasks as they may arise
As a Technical Owner, you will be responsible for the overall governance, support, and maintenance of the assigned FIS platform. You will need to gather and present evidence related to the payment processes and configurations during audits. This involves tracking support incidents and user requests, ensuring that all appropriate incidents are driven to closure
**Your Future at Kyndryl**
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Expertise**
+ Bachelor's Degree
+ Required minimum 3 years of experience in managing and supporting payment processes
+ Ability to manage payment workflows and perform root cause analysis.
+ Experience in maintaining documentation and supporting audit processes.
+ Familiarity with managing support queues and incident resolution.
+ Responsible for cash management, inter company settlements, hedge trading, trade settlements, and accounting
+ Self-starter with the ability to take initiative and work independently.
+ Capable of executing tasks with minimal supervision.
+ Strong oral and written communication skills.
+ Effective problem-solving abilities.
+ Team player with collaborative mindset.
**Preferred Technical and Professional Expertise**
+ Knowledge of Microsoft Power Suite.
+ Knowledge of FIS Trax, FIS Integrity, and FIS eBAM platforms.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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