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32,852 Aspect Software jobs in India

Application Support

Pune, Maharashtra ₹900000 - ₹1200000 Y Barclays

Posted 1 day ago

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Job Description

Date live:

09/18/2025

Business Area:

Group Technology Service Management

Area of Expertise:

Technology

Contract:

Permanent

Reference Code:

"Join us as an Application Support -Corporate Payments at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.

To be successful Service Engineer you should have experience with:

Experience of scripting on Unix based operating systems
Proficiency with database management systems such as Oracle PL/SQL and Mongo
Knowledge and experience of ITIL service management processes
Experience on configuration of strategic alerting/monitoring tools like Geneos ITRS, AppDynamics, ELK
Experience with IBM MQ, KAFKA, Connect Direct - middleware messaging platforms
Familiarity with container platforms and aPaaS

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Pune."

Purpose of the role

To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues.
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency. Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Takes responsibility for end results of a team's operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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Application Support

Navi Mumbai, Maharashtra ₹600000 - ₹1200000 Y Reliance Retail

Posted 1 day ago

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Job Description

Roles And Responsibilities

Serve as the first point of contact for Store / Warehouse team seeking technical assistance over the phone or email.
Diagnose and troubleshoot technical issues, providing efficient solutions and guidance.
Log all service requests promptly and accurately in the ticketing system for proper documentation and follow-up.
Monitor incident queues, prioritize tasks, and ensure tickets are addressed within defined SLAs.
Collaborate with other IT teams to escalate and resolve complex incidents effectively.
Maintain knowledge of application systems to provide accurate advice and support to end-users.
Engage in continuous learning to stay updated with the latest technology and support tools.
Create and maintain documentation related to application support processes and client interactions.

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Application Support

Mumbai, Maharashtra ₹800000 - ₹1200000 Y Clover Infotech

Posted 1 day ago

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Job Description

Job Summary:

The Senior Engineer L2 is responsible for managing technical escalations, troubleshooting, and resolving complex issues associated with Retail Net Banking and Mobile Banking. This role demands hands-on expertise in Linux, PL/SQL, Middleware, and APIs to ensure smooth operations and maintain application stability in a 247 environment.

Key Responsibilities:

Troubleshoot and resolve L2-level application issues for Retail Net Banking and Mobile Banking channels.
Conduct root cause analysis for recurring technical problems and recommend long-term solutions.
Collaborate with L1 and L3 teams to ensure seamless resolution of issues.
Implement patches, bug fixes, and minor enhancements in coordination with development teams.
Monitor system performance and address potential issues proactively.
Develop and maintain documentation, knowledge articles, and training materials to enhance team capabilities.
Provide on-call support as part of 247 shift rotations.

Qualifications:

5-7 years of experience in application support or similar roles.
Proven expertise in Linux, PL/SQL, Middleware, and APIs.
Extensive experience in the Banking and Financial Services sector, with a focus on Channels Retail Net Banking and Mobile Banking.

Skills:

Excellent oral and written communication skills.
Strong analytical and problem-solving abilities.
Effective team collaboration and technical troubleshooting expertise.

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Application Support

Bengaluru, Karnataka ₹1200000 - ₹3600000 Y Aarushi Infotech

Posted 1 day ago

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Job Description

Key Responsibilities
Application Operations & Management

Manage day-to-day operations, application KPIs, service KPIs, escalations, and ticket SLAs.
Participate in Sev1 & Sev2 issues and drive resolution. Ensure RCAs and action items are documented and closed as per problem and service management guidelines.
Review volumetrics, traffic, routing patterns, and business KPI trends and guide SME/L2 to identify abnormal patterns/deviations that may cause future system issues.
Assist the track lead/platform lead in evaluating and defining KPIs to ensure ongoing improvement.
Guide SME / L2 teams in improving application observability on an ongoing basis.
Conduct regular interlocks with Product / Development / Program teams to prioritize production defects, exceptions, and repeated alerts.
Ensure all cadence meetings and deliverables are adhered to as per organizational standards.
Assist in the timely reporting of critical issues to management and generate MIS reports.
Ensure all documents, run books, and learning materials are up to date, and defined team learning cadence is followed.
Ensure a healthy work culture that meets organizational standards and maintain team strength with timely appraisals and hiring.

Change Management

Review changes along with SMEs and assess end-to-end impact and limitations that might destabilize or impact existing functionality.
Ensure changes are thoroughly tested in Replica environments and meet all production standards.

Application Onboarding & New Projects

Lead project activities (upgrades, migration, new product implementations) and attend solution walkthroughs and HOTO.
Participate in the onboarding of new functionality and services.
Support project deadlines by timely completing all HOTO processes.
Ensure new services are thoroughly tested in Replica and meet all production standards.
Ensure proper communication and updates to all stakeholders and senior management.
Create lessons learned documents at project closure for future use.

Information Security & Audit Compliance

Participate in all application security concerns (InfoSec observations, BAVAMA tasks) and ensure closure on priority.
Lead all audit, compliance, and regulatory tasks, maintaining specific trackers for expedited closure with support from the security operations team.

Educational Qualifications

Graduate in any engineering specialization.
PG in Engineering / Management will be an added advantage.

Years Of Experience

10+ years (minimum).

Target Organizations (Preferred Background)
Amazon, Tata Cliq, Flipkart, Walmart, SAP, IBM, TCS, Infosys, Cognizant, Unicommerce, Increff, Magento Commerce, Myntra, Landmark, Wipro, HCL.

Knowledge & Skills (Mandatory)

Minimum 10 years of recent experience in Application Support / Technology Support / DevOps / CloudOps, in a 24x7 support environment.
Must have led support teams of L1, L2, and SMEs in a technology operations environment practicing ITIL and DevOps principles.
Hands-on with Unix commands, Shell scripting, PL/SQL, NoSQL, JCL, Java, Python.
Proficiency with observability tools: ELK, Kibana, Grafana, AppDynamics, Splunk, or similar.
Domain knowledge in E-commerce, Retail, Consumer Goods, Supply Chain, or equivalent applications with direct customer-facing web or mobile applications.
Strong experience in analyzing logs, thread dumps, heap dumps, and GCs.
Working/functional knowledge of SAP Hybris, IBM Sterling, Magento Commerce, SAP, or other e-commerce platforms (advantageous).
ITIL Foundation certification (added advantage).
Good understanding of microservices architecture.
Working knowledge of Docker, Kubernetes, and Cloud platforms (advantage).
Strong written and verbal communication skills are a must.

Skills: sap hybris / ibm sterling / magento commerce,itil & service management,docker / kubernetes / cloud platforms,e-commerce / retail / supply chain domain knowledge,sql / nosql (database management),microservices architecture,team leadership & people management,application support & management,devops & cloudops,unix / shell scripting,observability tools (elk, kibana, grafana, appdynamics, splunk),security & audit compliance

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Application Support

₹120000 - ₹260000 Y ECS | Enterprise Change Specialists

Posted 1 day ago

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Job Description

Job Summary
We are looking for an experienced Oracle Flexcube (FCUB) Application Support Consultant to provide end-to-end support for core banking solutions. The role involves handling production support, UAT cycles, system enhancements, and new requirements through web services, APIs, and application development. The consultant will ensure seamless integration of FCUB with interface systems, adherence to business goals, and continuous process improvements.

Must Have Skills (Mandatory)

Minimum 9+ years of experience in Oracle Flexcube (FCUB) application support (Version 12+).
Strong technical and functional understanding of Flexcube Core Banking System.
Hands-on experience in:
Solution design, programming, and application support.
Developing Web Services (APIs), Oracle procedures, and stubs based on IRDs.
Production support, UAT cycles, sanity testing, fix deployments, and EOD support.
Proficiency in analyzing banking functional and software requirement specifications.
Strong communication and coordination skills with business teams.
Ability to troubleshoot and resolve parameterization/configuration issues effectively.

Good-to-have Skills (Optional)

Experience in defining process improvements, best practices, and new workable standards.
Knowledge of integration with external systems/interfaces in a banking environment.
Prior exposure to core banking transformation or upgrade projects.
Familiarity with banking compliance and regulatory requirements.

Qualifications & Experience

Bachelor's degree in Computer Science, Information Technology, or related field.
9+ years of experience in supporting and developing Oracle Flexcube (FCUB) applications.
Proven experience in solution design, application development, and documentation.
Excellent stakeholder management and cross-functional collaboration skills.
Strong ability to communicate technical and complex concepts clearly in both verbal and written form.

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Application Support

₹900000 - ₹1200000 Y Hexaware Technologies

Posted 1 day ago

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Job Description

Job Duties / Responsibilities

-Good written and Verbal communication

-Must have strong hands-on experience in supporting business applications.

-Should have managed a team of 10+ members and takes ownership of all L1 tickets/services

-Manages the Roster for the team and ensures minimum required availability

-Should have prior experience in application support activities (i.e., Incident Management, Problem Management, Service Request Fulfillment, App Performance Monitoring, Batch Job Monitoring and Root Cause Analysis).

-Adhere to customers IT Support processes, Security policy and SLA

-Should be able to understand escalation matrix

-Collaborate with app end users and Development Teams to provide E2E resolution for support issues.

-Coordination/Support for Release Management & Deployments.

-Prepare application know-how documentation wherever applicable.

-Ability to provide guidance to the team.

-Familiarity of Insurance domain applications

-Willing to work in rotational shifts

Skills (Good-to-have)

-Experience in developing applications.

-Experience in using DevOps tools

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Application Support

Mumbai, Maharashtra ₹500000 - ₹1500000 Y CJ Konsultants

Posted 1 day ago

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Job Description

Position: Application Support / Testing Engineer from Banking / Financial Domain

Experience: 4–5 years in the Banking/Financial Services domain.

Salary Package – INR lacs p.a.

Work location – Remote

Responsibilities

The role involves client interaction, issue analysis, application support, and functional/regression testing of business modules.

Analyze and resolve critical production queries within defined SLAs

Write and execute test scripts after understanding various business modules (Message Analysis, Enrichment, GUI Display, Routing)

Prepare test data and messages for volume/performance testing

Perform GUI testing, business regression testing, and defect validation

4–5 years of hands-on experience in Application Support / Testing (preferably in Banking/Financial Services domain)

Proven expertise in production issue analysis, client communication, and SLA adherence

Strong experience with SQL, scripting, and test case preparation

Exposure to critical business applications and regression testing cycles

Technical Skills Required

Operating Systems: AIX / Linux / Windows (log analysis, basic admin)

Databases: SQL (data validation, query writing, test data preparation)

Scripting: Shell scripting (AIX/Linux), basic Python/PowerShell

Testing: Manual Testing, Regression Testing, GUI Testing, Volume/Performance Testing

Messaging Systems: Knowledge of SWIFT/ISO20022, MQ, or similar financial messaging formats (preferred in banking domain)

Test Management Tools: JIRA / HP ALM / QC (test case management, defect tracking)

Debugging & Analysis: Log analysis, error tracing, replication in test environments

Application Support: Production support workflows, SLA adherence, root cause analysis

Networking Basics: TCP/IP, client-server communication troubleshooting

Monitoring Tools: Splunk, AppDynamics, Dynatrace (for log monitoring & diagnosis)

Version Control: Git / SVN (for script and test asset management)

Automation: Exposure to Selenium / JMeter (automation & performance testing)

ITIL Knowledge: Incident, Problem, and Change Management processes

Banking/Payments Domain: Payment systems, SWIFT messages, ISO20022, Clearing & Settlement