17,496 Ats jobs in India

• Top 3 responsibilities you would expect the Subcon to shoulder and execute
• ATS implementation
• Includes a new hire feed into Oracle
• help us understand the technical capabilities of Oracle to accept inbound data, and advise us on the options available API, other options, etc.

Description
TOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.
A day in the life
About the hiring group
Job responsibilities
A day in the life
About the hiring group
Job responsibilities
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience in SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
TOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.
A day in the life
About the hiring group
Job responsibilities
A day in the life
About the hiring group
Job responsibilities
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience in SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
TOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.
A day in the life
About the hiring group
Job responsibilities
A day in the life
About the hiring group
Job responsibilities
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience in SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
TOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.
A day in the life
About the hiring group
Job responsibilities
A day in the life
About the hiring group
Job responsibilities
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience in SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon India's L&D Team is growing quickly and looking for well qualified Learning professionals! The Regional Training Manager for the team will be responsible for executing the strategy for learning and development initiatives that support the business objectives of their Region to include all Sort Center Operations teams. The Regional Training Manager will lead the development of training best practices and standards, enable implementation across Regional Sort Center network, and share results with operations. The Regional Training Manager is responsible for using the Learning Organization as a lever to develop and implement standard work practices and improve safety, quality, and performance results, with primary focus on delivering core learning programs (new hire on-boarding, technology training, other site-specific implementations) and monitor Training Return on Investment (ROI). Regional Training Managers are responsible for executing train-the-trainer sessions in the field to certify others as needed.
The Learning Team is responsible for the successful orientation, training and coaching of all Sort Center employees and site-level support teams (contingent/seasonal staff, etc.). Through the Learning team and other resources, this position will facilitate training initiatives and communicate policies to managers and new employees to ensure Sort Center performance goals are met and/or exceeded. This role entails providing strong leadership and direction to area learning resources, trainers, and ambassadors across multiple sites in the Region.
This position is based out of regional sort center and will include travel between locations as needed. Qualifications include excellent verbal and written communication skills as well as proven experience as an effective facilitator, trainer, and leader of teams.
Key job responsibilities
- Actively manage a team of Learning Managers and Site Trainers, including their deployment, development and productivity.
- Ensure that the work of the team and individuals is continually aligned to meet internal customer's needs.
- Act as a proactive and productive liaison/partner with learning teams from other miles, consistently seeking to make a positive impact on key business quality, productivity, and customer experience metrics.
- Employee Development:
Foster the development and growth of Amazon employees (on-boarding, mentoring, teaching, etc.).
Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.
Ensure that the Learning Department creates/updates accurate and useful information for Training schools and other training aids/visuals.
Actively seek, clarify and understand information from Operations Managers that leads to understanding and ownership of Sort Center performance and goals and required YOY improvements and provide training assistance where necessary to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.
React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll-outs.
Ensure and drive best practices standardization across all departments and sites.
Ensure network standard training programs are implemented and consistently utilized as required in the Sort Centers.
A day in the life
- Ensure that training is tracked and recorded, including progress and skill sets.
- As needed, manage grant proposals including implementation, tracking and relationship management.
- Create, manage and update training content and associate compliance audits.
- Administer methods for gathering and tracking training metrics.
- Analyze and understand data to suggest improvements for training and operations.
- Track and communicate Learning Department goals, assignments and progress locally and at network level.
- Ensure that the Sort Centers in region are operating optimally in terms of process path productivity and take immediate action to correct where necessary.
Basic Qualifications
- A completed Bachelor's degree from an accredited university or 8+ years experience
- Travel Requirements 50%.
- 2+ years' experience in a leadership role at Amazon (if internal) or 3+ years' experience in a learning environment
- Experience in instructional design, including needs analysis and multi-media instruction.
- Experience formulating and implementing training strategies, policies, and procedures for standardization and delivery of training methodology throughout the organization.
- Project-management experience in a matrix organization.
- Experience with standard work sequencing, 5S, takt times, value streams, and other Lean Manufacturing concepts.
- Proven ability to influence Senior leadership and stakeholders without authority
Preferred Qualifications
- Experience with adult learning theory, course facilitation, human performance improvement, and knowledge management Unix, SQL, and Database Administration Skills.
- Proven ability to negotiate agreement and build effective teams.
- Ability to deal with ambiguity and competing priorities.
- Ability to actively use training data to track, trend, and manage training efforts.
- Strong organizational, interpersonal and communication skills.
- A strong focus on internal customers' needs and satisfaction, with an emphasis on demonstrating return on investment in training.
- A qualified candidate will be focused on how training contributes to the company's bottom line and will have the analytical skills to justify programmatic decisions with data.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon India's L&D Team is growing quickly and looking for well qualified Learning professionals! The Regional Training Manager for the team will be responsible for executing the strategy for learning and development initiatives that support the business objectives of their Region to include all Sort Center Operations teams. The Regional Training Manager will lead the development of training best practices and standards, enable implementation across Regional Sort Center network, and share results with operations. The Regional Training Manager is responsible for using the Learning Organization as a lever to develop and implement standard work practices and improve safety, quality, and performance results, with primary focus on delivering core learning programs (new hire on-boarding, technology training, other site-specific implementations) and monitor Training Return on Investment (ROI). Regional Training Managers are responsible for executing train-the-trainer sessions in the field to certify others as needed.
The Learning Team is responsible for the successful orientation, training and coaching of all Sort Center employees and site-level support teams (contingent/seasonal staff, etc.). Through the Learning team and other resources, this position will facilitate training initiatives and communicate policies to managers and new employees to ensure Sort Center performance goals are met and/or exceeded. This role entails providing strong leadership and direction to area learning resources, trainers, and ambassadors across multiple sites in the Region.
This position is based out of regional sort center and will include travel between locations as needed. Qualifications include excellent verbal and written communication skills as well as proven experience as an effective facilitator, trainer, and leader of teams.
Key job responsibilities
- Actively manage a team of Learning Managers and Site Trainers, including their deployment, development and productivity.
- Ensure that the work of the team and individuals is continually aligned to meet internal customer's needs.
- Act as a proactive and productive liaison/partner with learning teams from other miles, consistently seeking to make a positive impact on key business quality, productivity, and customer experience metrics.
- Employee Development:
Foster the development and growth of Amazon employees (on-boarding, mentoring, teaching, etc.).
Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.
Ensure that the Learning Department creates/updates accurate and useful information for Training schools and other training aids/visuals.
Actively seek, clarify and understand information from Operations Managers that leads to understanding and ownership of Sort Center performance and goals and required YOY improvements and provide training assistance where necessary to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.
React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll-outs.
Ensure and drive best practices standardization across all departments and sites.
Ensure network standard training programs are implemented and consistently utilized as required in the Sort Centers.
A day in the life
- Ensure that training is tracked and recorded, including progress and skill sets.
- As needed, manage grant proposals including implementation, tracking and relationship management.
- Create, manage and update training content and associate compliance audits.
- Administer methods for gathering and tracking training metrics.
- Analyze and understand data to suggest improvements for training and operations.
- Track and communicate Learning Department goals, assignments and progress locally and at network level.
- Ensure that the Sort Centers in region are operating optimally in terms of process path productivity and take immediate action to correct where necessary.
Basic Qualifications
- A completed Bachelor's degree from an accredited university or 8+ years experience
- Travel Requirements 50%.
- 2+ years' experience in a leadership role at Amazon (if internal) or 3+ years' experience in a learning environment
- Experience in instructional design, including needs analysis and multi-media instruction.
- Experience formulating and implementing training strategies, policies, and procedures for standardization and delivery of training methodology throughout the organization.
- Project-management experience in a matrix organization.
- Experience with standard work sequencing, 5S, takt times, value streams, and other Lean Manufacturing concepts.
- Proven ability to influence Senior leadership and stakeholders without authority
Preferred Qualifications
- Experience with adult learning theory, course facilitation, human performance improvement, and knowledge management Unix, SQL, and Database Administration Skills.
- Proven ability to negotiate agreement and build effective teams.
- Ability to deal with ambiguity and competing priorities.
- Ability to actively use training data to track, trend, and manage training efforts.
- Strong organizational, interpersonal and communication skills.
- A strong focus on internal customers' needs and satisfaction, with an emphasis on demonstrating return on investment in training.
- A qualified candidate will be focused on how training contributes to the company's bottom line and will have the analytical skills to justify programmatic decisions with data.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
TOC (Transportation Operation Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon's ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals - Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
- Providing real-time customer experience by working in 24*7 operating environment.
A day in the life
About the hiring group
Job responsibilities
A day in the life
About the hiring group
Job responsibilities
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel
Preferred Qualifications
- Experience in SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.