3,493 Av Support jobs in India
Av Support Technician
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- **_
At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high growth enterprises to guide them through complex digital transformations with a consultative approach, offering customized solutions and services for all their business needs, across the entire IT asset life cycle.
Constant innovation and service excellence continue to position Total IT Global as a Digital Experience Enabler at the leading edge of innovation.”
We are looking for an AV Support Engineer to provide onsite support for all AV equipment in conference rooms and meeting spaces. This role involves setting up and maintaining video conferencing systems, projectors, microphones, and displays, as well as basic desktop support and ticket management.
- **Key Responsibilities**:_
- **AV Setup & Support**:Set up and configure AV equipment for meetings and video conferences. Troubleshoot and resolve AV issues during live sessions.
- **Video Conferencing**:Manage and support video conferencing systems (Zoom, Teams, etc.), ensuring smooth operation.
- **Equipment Maintenance**:Perform routine checks and maintenance on AV equipment.
- **Desktop Support & Ticket Management**:Provide basic desktop support, troubleshoot user issues, and manage tickets via tools like ServiceNow or Jira.
- **Documentation & Reporting**:Keep documentation up-to-date on AV systems and technical issues.
- **Required Skills**:_
- Minimum 3 years of experience with AV equipment knowledge.
- Experience with AV equipment (projectors, displays, microphones, etc.) and video conferencing tools.
- Basic desktop support skills (hardware/software troubleshooting).
- Familiarity with ticket management tools (e.g., ServiceNow, Jira).
- Strong problem-solving and communication skills.
Work Days:
- Monday to Friday
Work Location: In person
AV (Audio Visual) Support Specialist
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Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are seeking video conference technology support team members to help manage and maintain the Cisco/Microsoft Teams room environment through active, in-person monitoring and utilising alerting/support tools. This support will include onsite and remote support requirements where team members will be required to help international sites via service support channels such as (but not limited to) phone and email support. The role will also require the team to support Microsoft Live Events sessions as producer, organiser and technical support.
Key Responsibilities:
Qualifications:
Ideal Candidate will be:
Soft Skills:
What next?
Note: If you are looking for that next challenge in your career and wish to apply for this role, and are unable to apply via the website, please forward your resume to @.
SUPPORT TECHNICIAN
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RESPONSIBILITIES
QUALIFICATIONS
IT Support Technician
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Responsibilities:
- Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
- Diagnose and resolve technical hardware and software issues in a timely manner.
- Provide end-user support, responding to support requests via ticketing system, email, and phone.
- Assist with network troubleshooting, including connectivity issues and basic network configuration.
- Manage user accounts, permissions, and access rights.
- Perform routine system maintenance, updates, and security checks.
- Document all support activities, resolutions, and configurations in the knowledge base.
- Install and maintain company-specific applications and software.
- Assist in setting up new employee workstations and onboarding IT equipment.
- Troubleshoot and resolve issues with mobile devices and peripherals.
- Escalate complex technical issues to senior IT staff or specialized teams.
- Ensure all IT equipment is properly maintained and inventory is kept up-to-date.
- Provide technical guidance and support to end-users on best practices.
- Collaborate with the IT team on various projects and system upgrades.
- Maintain a high level of customer service and user satisfaction.
- High school diploma or equivalent required; Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
- Minimum of 2-3 years of experience in IT support or helpdesk roles.
- Proven experience with hardware and software troubleshooting.
- Knowledge of Windows and macOS operating systems.
- Familiarity with networking concepts (TCP/IP, DNS, DHCP).
- Experience with Microsoft Office Suite and common business applications.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and manage multiple support tickets simultaneously.
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus.
- Experience with remote support tools is beneficial.
- Customer-focused attitude with a commitment to providing excellent service.
- Ability to work effectively in an on-site environment.
IT Support Technician
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Job Purpose
The IT Support Technician will play a key role in providing front line support for our internal customers and is responsible for the analysis and planning for the installation and troubleshooting of computer hardware and software within a LAN environment. This position functions as a point of technical services contact for IT and is accountable for technical service request resolution, providing Level I and Level II support for end users equipment and software, file servers, networking, peripherals, and VOIP phones for both local and remote sites. Responsibilities include remote and desktop support, end user training, mobile device support and troubleshooting, monitoring, resolving and reporting/escalating of off hours issues. Additionally, the IT Support Technician participates as a technical resource needed in both large and small projects. Leads in educating and ensuring compliance for end users as it relates security in accordance with HIPAA and HITECH standards.
Duties And Responsibilities
- Respond to daily end user support requests, such as hardware, software, peripheral, mobile device, and VOIP phone issues for both on-site and remote users
- Ability to setup, configure, and roll-out of hardware and software as needed
- Support onsite DC, surveillance, and site access control systems
- Organize and maintain IT Inventory and assist in the deployment/retirement of hardware as needed
- Document incidents and processes as directed and ensure that all tickets requiring follow up work and/or calls receive appropriate attention
- Maintain, analyze, and troubleshoot, software and computer peripherals
- Assist in developing and documenting improvements to current processes
- Test, image and clean PC's, laptop, monitors, printers, and other related hardware
- Escalate all service requests and change orders that may require additional resources for timely closure or escalated priority.
- Complies with all IS Policies, Procedures and Standards including but not limited to: Systems/Workstation Security, HIPAA Privacy and Security Regulations associated with Electronic Protected Health Information (ePHI)
- Stay abreast of new and emerging security threats and mitigation approaches for your respective area and perform periodic security reviews of your assigned areas
- Work to ensure regulatory compliance (HIPAA, etc.) in all aspects of data utilization and information access
- Ensure all proposed changes follow the Change Management policy and procedure for production changes
- Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
- Report any security or HIPAA violations or concerns to the HIPAA Officers in a timely fashion
- Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Bachelor's degree in related field, equivalent work experience in the IT field, and/or industry certification(s)
- Minimum of 5-7 years prior experience in a Technical Support capacity
- At least 4 years of hands-on technical knowledge of laptop and desktop design and software installation experience in a break-fix environment
- Expert knowledge of Microsoft Windows 10, Edge, Intune and Office applications
- Experience as an Office 365 Administrator
- Experience utilizing and managing Active Directory
- Knowledgeable in 2FA Solutions (Duo)
- Knowledgeable about endpoint protection and associated best practices
- Ability to create and modify PowerShell scripts
- Familiarity in managing VOIP solutions
- Proficient with mobile devices, wireless networks, and peripherals such as printers, scanner, etc.
- Ability to be a flexible, team player and willingness to learn in a fast-paced environment are a must
- Ability to complete all assigned tasks as scheduled
- Exceptional customer service and communication skills, both verbal and written
- Must be a self-starter with the ability to adhere to procedure
- Strong analytical, logical thinking and problem-solving skills
- Excellent organizational and follow-up skills with strong attention to detail
- Experience in Project coordination for upgrades, integrations and roll-outs is preferred
- Ability to be part of an on-call rotation and work a flexible schedule as needed
- Must be willing to travel on occasion to support the company's offices and integration projects
- Must have a reliable car to travel to and from work and other office locations
- Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Ability to lift heavy equipment and perform manual labor as needed
- Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
- Work Environment: The noise level in the work environment is usually minimal.
Skills Required
Microsoft Windows 10, Wireless networks
Field Support Technician
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Field Support Technician
Do you naturally step in to support others and take pride in being the dependable go to' person? Are you driven by the satisfaction of seeing tasks through to completion with precision and care, always aiming for excellence and stakeholder delight?
About the role
We are looking for a Field Support Technician at Permobil Australia Pty Ltd, you will be responsible for providing exceptional technical support to our customers and the local territory managers. Your focus will be on providing high quality after-sales technical support, including troubleshooting, diagnostics, basic repairs, and training to customers. You will also assist team members with the setup of trials, delivery of equipment, and generation of quotes. This full-time position is based in Queensland and is crucial in ensuring our clients receive the highest quality of care and assistance with their Permobil products.
What you'll be doing
What we're looking for
What we offer
At Permobil, we are committed to supporting our employees' growth and development. You will have access to ongoing training, mentorship opportunities, and the chance to work with a dedicated and passionate team. We also offer a competitive salary and a collaborative work environment that values work-life balance.
About us
Permobil Australia Pty Ltd is a leading provider of high-quality power wheelchairs and mobility solutions. With a focus on innovation, customer service, and improving the lives of our clients, we have established ourselves as a trusted partner in the assistive technology industry. Join our team and be a part of our mission to empower individuals with mobility challenges to live their best lives, putting a smile on their faces.
Apply now to become our next Field Support Technician!
More about Permobil
Permobil founder Dr. Per Uddén believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users’ needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.
Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1900 team members in more than 18 countries around the world. For more information regarding the company’s storied history and complete product line, visit .
Network Support Technician
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Company Overview
Easa College Of Engineering & Technology is a premier higher education institution situated in Coimbatore, Tamil Nadu, India. With a dynamic team of 201-500 employees, Easa College offers a robust platform for academic excellence and innovation in the field of engineering and technology. The college prides itself on delivering quality education and fostering a collaborative environment for both personal and professional growth.
Job Overview
Easa College Of Engineering & Technology is seeking a skilled Network Support Technician to join our team in Coimbatore. This mid-level, full-time position requires a professional with 4-6 years of experience in network management and support. The ideal candidate will have expertise in managing network infrastructures and troubleshooting issues to ensure seamless connectivity and security within our educational environment.
Qualifications and Skills
- Bachelor Engineering or related field is preferable
- Proficiency in Cisco Networking, with the ability to troubleshoot and configure Cisco devices to optimize network performance.
- Strong understanding of TCP/IP fundamentals and the capability to apply this knowledge in identifying and resolving network problems.
- Experience in firewall configuration and maintenance to guarantee network integrity and security against threats and vulnerabilities.
- Hands-on experience with VPN setup, ensuring secure remote access for staff and students as part of the college's network strategy.
- Proficient in using network diagnostics tools to monitor, analyze, and resolve network issues swiftly.
- Skilled in LAN/WAN maintenance to ensure stable and high-performing network infrastructures.
- In-depth knowledge of network security protocols to safeguard sensitive information and uphold compliance requirements.
- Capability to manage and troubleshoot Wi-Fi networks, ensuring reliable connectivity throughout the campus premises.
Roles and Responsibilities
- Monitor and maintain the college's network infrastructure, ensuring high availability and optimal performance at all times.
- Diagnose and troubleshoot network issues, implementing solutions to restore connectivity and prevent recurrence.
- Configure and manage firewalls, routers, switches, and other network devices to enhance network security and efficiency.
- Provide support for VPN connections to facilitate secure remote access for users, ensuring data confidentiality and integrity.
- Conduct regular network performance assessments and audits, suggesting improvements for efficiency and reliability.
- Implement and maintain LAN/WAN solutions, ensuring seamless integration and operation within the existing network architecture.
- Develop and enforce network security measures, including access control and intrusion detection systems, to protect against unauthorized access.
- Collaborate with the IT department to plan and execute network upgrades and expansions to support the college's growing technological needs.
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Software Support Technician
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XPEL, Inc. (NASDAQ: XPEL), a leading supplier of automotive paint protection films, window films, ceramic coatings, and commercial/residential flat glass film, is currently seeking a Software Support Technician for its Pune, India office.
Summary
IT Service Desk Technician to assist our customers and internal employees to provide Level 1 technical support, on hardware (computers, tablets, printers, plotters, etc.) and software (windows 10/11, DAP (Design Access Program), Office 365), managing the Access Control system and managing licenses for other applications, create IT knowledge articles for end-users and re-imaging computers.
Core Duties
Answering calls from customers and internal employees:
- Assisting with the installation, operation, and troubleshooting of cutting plotters
- Provide end user training on basic use and functionality of plotter, XPEL DAP software and other common applications.
- Document and train on troubleshooting steps to resolve common errors.
- Works with the DAP team to conduct software testing prior to customer updates.
- Provide troubleshooting support via direct person-to-person support, chat room communication, and training sessions.
- Provide Tier 1 Tech Support to: Hardware (Laptops, Tablets, Printers, Plotters and Cell phones) and Software (MS Office, XPEL DAP Software, MS Edge and others).
- Create and Delete new Active Directory Accounts
- Create, and Delete New O365 Accounts
- Manage permissions in Active Directory
- Manage Software Licenses.
- Manage IT Procurement for Laptops, Dock Stations, keyboards, mouse, printers and Software.
- Manage Access Control System: Add and Remove Badges and provide door access.
- Maintain clear communication with customers and team members to ensure all issues are thoroughly resolved with a focus on customer satisfaction.
- Consistently follow documented processes and procedures.
- Create thorough resolution documentation based on XPEL procedures.
- Participate in pre-release testing for new products when appropriate.
- Provide feedback to other departments to continue to improve our products and services.
- Perform other duties as assigned.
Job Requirements:
Education :
- Associate degree in Computer Science or business-related field.
Experience :
- Minimum of 4 years in Helpdesk Support Tier 1 Hardware and Software
- Minimum of 2 years in O365.
- Minimum of 3 years in Windows 10/11
- Maintenance support to Plotters is a plus.
Minimum Knowledge and Skills :
- Strong communication skills
- Must be Solution Oriented, organized, self-motivated, work well independently and on a team.
- Must have good written and verbal communication skills.
- Must have good critical thinking and problem-solving skills.
Benefits:
Competitive salary and comprehensive benefits package.
Opportunity to lead and contribute to innovative projects in the automotive technology sector.
Access to cutting-edge technologies and professional development opportunities.
- Collaborative and inclusive company culture that values creativity and innovation.
Languages Required :
- English
Travel requirements : 10% of the time.
XPEL, Inc. is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
Skills Required
O365, plotters , Active Directory, It Procurement, Ms Office, Windows 10