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15 Avp Client Integration jobs in India

Avp Client Integration

Mumbai, Maharashtra HSBC

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Job Description

**Some careers open more doors than others.**

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**Global Liquidity and Cash Management**

Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

We are currently seeking an experienced professional to join the Global Liquidity and Cash Management - Client Integration team.

**Principal Responsibilities**

HSBC Bank has been at the forefront of Innovation in the cash management space and has been offering comprehensive range of new age solution for GBM and CMB clients globally. The bank has been recognised by industry’s most prominent publications and associations for its strength in combining innovation and service excellence with end-to-end customer solutions. HSBC GLCM serves as a core service provider for Commercial (CMB) and Global Banking (GBM) customers.

Client demand is increasingly focused on the provision of a broad range of integrated cash management solutions encompassing disbursements, collections and liquidity management, all delivered through a suite of interoperable delivery channels which can be seamlessly integrated to their own back office systems. This requires the provision of high quality and consistent implementation locally, regionally and globally so as to sustain our competitive edge against competition. The dynamic market conditions and increased sophistication of the diverse customer base means that solutions are tailored and precedents are limited. Client Integration, which is part of the Global Liquidity & Cash Management business, is considered as one of HSBC's major strength against the competition. A well-managed and coordinated implementation captures revenue at the earliest possible time, strengthens the customer relationship and earns long-term credibility for capturing ongoing business opportunities.

The jobholder is responsible for:

- Project manage, coordinate and deliver the technical integration and system aspects of Global Liquidity & Cash Management solutions for customers in a professional and effective manner
- Drive discussions with customer's IT teams on the API specifications and assist them in ensuring solutions are integrated smoothly with their systems by conducting robust Sandbox testing before moving on to end-to-end Live testing.
- Contribute to the development of the integration function in ASP Region with a view to establish Integration as the lead differentiator for HSBC
- Provide relevant feedback and support in the product development cycle through customer feedback and market trend analysis, as well as ensure that relevant Client Integration resources are made available for activities during product development, testing and commercial launch
- Enhance the team’s productivity and sustain high quality client-centric service culture
- Identify and drive various risk remediation initiatives to protect the GLCM franchise across the Asia Pacific Region
- Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring
- Provide recommendations on system enhancements that can prevent repeat production tickets.
- Work with Product/Workstream owners to ensure they are aware of key issues and trends in production environment
- Manage the global distribution lists and flash templates for use by Business Production Support
- Drive engagement with Fintech’s and IT solution providers for various initiatives of the Bank and across GLCM Business in India and the ASP region.
- Complete other responsibilities, as assigned

Requirements
- University graduate with significant working experience in banking
- Deep knowledge in all or any of the following - RESTful API, JSON, PHP, Java, C#
- Experience in Enterprise Resource Planning (ERP) / Treasury Management System (TMS) and mobile app development would be an added advantage
- Job holder should be mature, able to work under pressure and able to self-motivate and motivate team members in a challenging environment
- Responsible for technical bank integration and project management, s/he must ensure that her/his skills are up-to-date with market trends
- Ability to formulate strategies with strong execution and drive process improvement
- Ability to operate on a cross-regional and cross-functional basis and work

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Client Integration Engineer

Bengaluru, Karnataka Epsilon

Posted today

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Job Description

Overview
A bout Business Uni:
The Campaign team is the end-to-end expert in orchestrating and activating personalized customer and prospect connection journeys, anytime and anywhere. We pride ourselves on our expertise in campaign management across the entire lifecycle - from planning and implementation to activation and performance tracking, across any channel, whether owned or paid, offsite or onsite. Our team comprises experts skilled in a variety of platforms, including PeopleCloud Media, PeopleCloud Messaging, Adobe, Unica, Salesforce, and more.

How You'll Make an Impact
The Client Integration Engineer is responsible for providing technical solutions and strategies to achieve our client's digital marketing objectives, including integrating new clients onto Epsilon PeopleCloud, managing the technical relationship with existing clients, implementing new platform capabilities, driving automation initiatives and providing technical sales support

A Client Integration Engineer is a unique hybrid role within our company that combines aspects of a web technologist, business analyst, and solutions architect. Our Client Integration Engineers leverage their technical capabilities and knowledge of the Epsilon PeopleCloud Digital Media Solutions platform to design and deliver actionable strategies and solutions. While we are an established company, our culture thrives on a vibrant start-up mentality and energy. We love what we do, and deeply value and respect each other.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

Monitor, troubleshoot, and resolve integration issues for some of the largest Internet retailers on Epsilon's the Digital Media Solutions system: design, develop, implement and test technical solutions based on client and business requirements
Test and troubleshoot integrations and technical configurations
Oversee the health of client accounts, identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
Be the technical subject matter expert while working with internal teams to drive the execution and delivery of key client Collaborate with Analytics, Account Management, Client Development, Media Managers, Studio and Software Development
Thrive as an individual contributor and member of a very dynamic, collaborative Client Integration Help establish best practices across the enterprise and facilitate knowledge sharing

Qualifications

Bachelor's Degree in Computer Science, MIS or related field, or equivalent experience
4+ years' experience in a technical role
Excellent communication skills, ability to convey technical aspects to non-technical audience
Prior consulting and analytical experience is
Strong attention to detail/quality focus
Prefer candidates with previous digital marketing experience, especially within the online display advertising space
High level of expertise with web technologies and knowledge of scripting languages (JavaScript, shell, python, HTML, SQL) is a plus
Strong command of SQL (querying and analyzing) and hands on programming experience with JavaScript

Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions every single day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

Act with integrity . We are transparent and have the courage to do the right thing.
Work together to win together . We believe collaboration is the catalyst that unlocks our full potential.
Innovate with purpose . We shape the market with big ideas that drive big outcomes.
Respect all voices . We embrace differences and foster a culture of connection and belonging.
Empower with accountability . We trust each other to own and deliver on common goals.

Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is passionate about crafting a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our outstanding benefits, here

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

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Vouchagram - AVP Client Serving

New Delhi, Delhi Nexthire

Posted today

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Job Description

AVP- Strategic Alliances and Partnership

Company Name: Vouchagram India Pvt. Ltd

We are India's largest digital rewards backend solutions company with an annual turnover of INR 3000 Crores. GyFTR is the brand name for Vouchagram India Private Limited, a 100% subsidiary of a Singapore-based company working in the Digital Payments, Instant Rewards, and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 250 + brands like Levi's, Flipkart, Marks and Spencer, Dominos, etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells, etc. to name a few, and servicing top 12 private sector banks.

GyFTR is the market leader, owning 70% of the market share as per numbers with a footprint covering 90% of space. The company has grown more than 150% year on year over the last 3 years.

Qualifications and Skills: -

Proven track record in managing strategic alliances and partnerships, preferably in the fintech industry.
Strong leadership and team management capabilities with exceptional communication and negotiation skills.
In-depth understanding of the fintech landscape and market trends.
Proficiency in handling P&L responsibilities and legal aspects of partnerships.
Ability to navigate technical aspects and drive efficient API integrations.
Analytical mindset with the capability to derive insights from data and market trends.

Key Responsibilities: -

Managing Existing Brand Relationships:

Oversee relationship aspects by leading and organizing mapping efforts within the organization.
Supervise the servicing of existing brand relationships alongside the dedicated team.
Collaborate with the Finance team to manage P&L for brands, ensuring commercial success.
Work in tandem with the legal team to efficiently close agreements and manage legal aspects.
Coordinate with the IT team to handle technical aspects ensuring seamless integration.

Driving New Business Development & Servicing:

Lead the onboarding process for new partnerships in collaboration with the direct team.
Scouting the brands, creating leads for prospective business opportunities, commercial discussions & negotiations
Understand client requirements & onboard brands accordingly

Reporting, Analysis, and Brand Reviews:

Generate comprehensive reports and conduct thorough analyses for both internal and external stakeholders.

Market Understanding and Competitive Analysis:

Gain a deep understanding of the business, market needs, and competitive environment of our clients.

Technical Execution and Negotiations :

Facilitate coordination between the technical teams of our company and Partner Brands for API integration.
Conduct negotiations with the Finance teams of Partner Brands to finalize commercial engagements.

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AVP - Client Service Manager - BB

Chandigarh, Chandigarh HSBC

Posted today

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Job Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Commercial Banking

HSBC Corporate and Institutional Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, financing, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.

With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking an experienced professional to join as an Associate Relationship Manager ( ARM) in the Mumbai Global Network Banking Team to support a diverse portfolio of Subsidiary Banking customers.

Principal Responsibilities

Prepare quality, creditworthy new and review business proposals within agreed deadlines for submission to the approval authorities and manage the approval and documentation process end to end

Co-ordinate with clients for financial information, security documentation, and for any other day to day operations related matters.

Business generation oriented approach to assist HSBC attain its growth targets. Recognize and escalate business and cross sell opportunities to the RMs and work with the RM in converting the opportunities

Monitor the credit quality of the portfolio and take timely remedial measures as applicable.

Ensure implementation of all audit and regulatory recommendations.

Ensure top notch Housekeeping of clients wrt to timely RMT closures.

Liaise with various internal departments (Risk, CDT OPS, GLCM, GTRF, etc) and ensure efficient servicing of corporate customers.

Ensure timely compliance with all FCC requirements for the portfolio. Co-ordinate with Mid Office and Internal Teams for ensuring account opening and KYC remediation’s are completed on time.

Collation of various MIS as per requirement from time to time.

Requirements

CA/MBA with 18 months+ of relevant experience in client management/ corporate banking role.

Sound commercial banking skills including a working knowledge of commercial banking products, key market sectors, local regulatory environment and financial analysis skills

Ability to work on fast turnarounds, tight deadlines & handle competing priorities

Additional Information

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.