11,853 Back Office Sales Support jobs in India
Back Office/sales Support
Job Viewed
Job Description
We are urgently looking for**:
- Back office executive**
**55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK**
**NIIT,FARIDABAD- **
The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations
**Responsibilities**
- Participates in the development and implementation of operations department plans
- Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards.
- Coordinate with and synchronise between internal & external stakeholders. Works closely within the team.
- Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept.
- Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies
- Redirect unresolved issues to the next level of support personnel / departments.
- Provide feedback on process gaps and recommend improvisations.
- Provide feedback on processes and make recommendations on areas to improve.
**Qualifications and Education Requirements**
- Should have good knowledge of excel.
- Should possess good knowledge on General insurance.
- Savvy with Financial transactions end to end
- Work experience should be 2+ years.
**Preferred Skills**
- Hands on experience of handling working directly
- Excellent communication and interpersonal skills
- In-depth knowledge of MS Excel and office suite
- Customer-oriented, good listener and patient
**Salary**: ₹15,000.00 - ₹5,000.00 per month
Schedule:
- Day shift
**Experience**:
Total 1 year preferred
**Job Types**: Full-time, Permanent
Pay: ,000.00 - ,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Back Office/sales Support
Posted today
Job Viewed
Job Description
We are urgently looking for**:
- Back office executive**
**55,1st FLOOR NEAR FLYOVER, NEELAM CHOWK**
**NIIT,FARIDABAD- **
The Person is responsible for developing and implementing the processes while ensuring adherence to the guidelines and effectively managing all operations
**Responsibilities**
- Participates in the development and implementation of operations department plans
- Manages the implementation of the operations objectives, facilitating work processes to achieve high performance standards.
- Coordinate with and synchronise between internal & external stakeholders. Works closely within the team.
- Close coordination with insurance companies/Sales Team/Dealers/Call Centre team/other dept.
- Ensure timely resolution of concerns raised by Dealer / field team / Insurance companies
- Redirect unresolved issues to the next level of support personnel / departments.
- Provide feedback on process gaps and recommend improvisations.
- Provide feedback on processes and make recommendations on areas to improve.
**Qualifications and Education Requirements**
- Should have good knowledge of excel.
- Should possess good knowledge on General insurance.
- Savvy with Financial transactions end to end
- Work experience should be 2+ years.
**Preferred Skills**
- Hands on experience of handling working directly
- Excellent communication and interpersonal skills
- In-depth knowledge of MS Excel and office suite
- Customer-oriented, good listener and patient
**Salary**: ₹15,000.00 - ₹5,000.00 per month
Schedule:
- Day shift
**Experience**:
Total 1 year preferred
**Job Types**: Full-time, Permanent
**Salary**: ,000.00 - ,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Back Office Sales Support
Posted today
Job Viewed
Job Description
- Invoice Preparation.
- Indent Collection.
- Order processing.
- Coordination with business development managers.
- Good in Excel and Tally.
Pay: ₹7,000.00 - ₹9,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: On the road
Business Administrator (Back Office Sales Support)
Posted today
Job Viewed
Job Description
**Location **:Thrissur
**Accommodation**: company will provide
**Salary **:from 20,000/ month
**About us**:
We are a leading marine company based in the UAE, is expanding its operations in India and is seeking a qualified and experienced Business Administrator to support sales back office operations. The company specializes in providing innovative marine safety solutions and services to the maritime industry, ensuring compliance with international regulations and standards.
**Position Overview**:
We are seeking a dedicated and organized Business Administrator to join our dynamic sales team. As a Business Administrator, you will play a crucial role in supporting our sales operations and ensuring the smooth functioning of our sales processes. You will be responsible for providing administrative assistance, managing documentation, coordinating sales activities, and facilitating effective communication between the sales team, customers, and other internal departments.
**Responsibilities**:
- Business Support:
Assist the sales team in preparing and processing sales orders, invoices, and quotations.
Maintain accurate and up-to-date records of sales activities, including customer databases.
Provide timely and efficient responses to customer inquiries and resolve any issues or complaints.
Support the sales team by providing product or service information to customers.
- Documentation and Reporting:
Prepare sales reports, forecasts, and performance analysis to track sales metrics.
Assist in creating sales presentations and marketing materials.
Maintain sales-related documentation and files in an organized manner.
- Order Processing and Coordination:
Coordinate and track the order fulfillment process, ensuring timely delivery of products or services.
Collaborate with logistics and warehouse teams to arrange shipments and manage inventory levels.
Ensure accurate and complete information in the customer relationship management (CRM) system.
- Communication and Relationship Building:
Serve as a point of contact between the sales team, customers, and other internal departments.
Respond to customer inquiries promptly and provide exceptional customer service.
Foster positive relationships with customers, partners, and vendors to enhance sales opportunities.
- Administrative Support:
Perform general administrative tasks, including managing correspondence, scheduling appointments, and filing documents.
Assist in organizing sales team schedules, travel arrangements, and accommodations.
Maintain office supplies for the sales department.
- Sales Analytics and Continuous Improvement:
Collect and analyze sales data to identify trends and evaluate sales performance.
Monitor sales metrics, such as conversion rates and sales targets, and provide regular reports to the sales team and management.
Stay updated on industry trends, competitors, and market conditions to identify opportunities for improvement.
**Qualifications and Skills**:
- Profiency in English language is a must.
- Bachelor's degree in business administration or a related field is a plus.
- Strong organizational and multitasking skills with excellent attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Strong problem-solving and decision-making abilities.
- Prioritization skills to meet deadlines and handle multiple tasks simultaneously.
**To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications.**
Pay: ₹15,000.00 - ₹20,000.00 per month
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
Customer Support Specialist
Posted 1 day ago
Job Viewed
Job Description
**Are you passionate about ensuring customer success?**
**Join our global Cloud Support Team**
Akamai Cloud Support is a collaborative team focused on delivering exceptional experiences to strategic APJ accounts. The group works together on complex platforms to resolve issues efficiently while fostering shared learning. Knowledge-sharing and feedback are key to improving Akamai's products and services, ensuring continuous growth and customer satisfaction.
**Make a difference to our customers**
This role involves serving as the initial customer contact, resolving complex technical issues efficiently. Collaboration with diverse stakeholders ensures optimal solutions are identified. Additionally, responsibilities include proactively assessing and addressing risks to reduce potential disruptions for clients.
As a Customer Support Specialist, you will be responsible for:
+ Providing effective responses to customer queries via support tickets, emails, phone calls, and live chat professionally.
+ Working independently to manage incidents and escalations to closure
+ Collaborating with Accounts, Sales, Services, Engineering, and Support teams to ensure customer success on the Akamai platform
+ Managing customer support of special high-profile events, such as the Olympics. World cup and other global events
**Do what you love**
To be successful in this role you will:
+ Possess 1-3 relevant experience in computer science, engineering, MIS, or related field equivalent qualifications.
+ Demonstrate understanding of fundamental computing concepts: Linux, Virtualization and Cloud Computing technologies like Containers, Kubernetes, VPCs, Storage
+ Understand Internet flow, IP networks, DNS, routing, firewalls, and communication protocols like HTTP, TCP/IP, RTMP, UDP.
+ Provide expertise on web applications and deliver technical solutions while offering customer support effectively.
+ Demonstrate ability to communicate professionally with customers and collaborate with internal stakeholders
+ Demonstrate aptitude for building trusted relationships with customers and team members
+ Have language proficiency: English communication skills to support a diverse enterprise customer base.
**Work in a way that works for you**
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn ( what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like! ( ( ( power and protect life online, by solving the toughest challenges, together.**
At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
**Working for you**
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
+ Your health
+ Your finances
+ Your family
+ Your time at work
+ Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
**About us**
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
**Join us**
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Customer Support Specialist
Posted 5 days ago
Job Viewed
Job Description
Job Opening: Customer Support / Customer Service / Technical Support
- Experience: Open to both freshers and candidates with customer service experience (0-3 Years)
- Shift: Rotational shifts with rotational weekly offs
- Location: Malad, Mumbai
- Requirement: Strong English communication skills
- Notice period : Immediate only
Customer Support Specialist
Posted 7 days ago
Job Viewed
Job Description
ADP is hiring a Client Support Specialist .
• Are you ready to join a company offering career advancement opportunities throughout your career journey?
• Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have between 1 - 1000+ employees. You may provide support using any combination of phone, email, or chat-based communication, depending on your specific team or role.
The nature of what you do every day will not change your #1 goal is to help clients when they reach out. However, every day will be different since questions will vary, and so will each client's solutions. There will be no shortage of questions, which will keep things interesting, and our top-ranked training will help to position you for success!
Adaptability, empathy, self-motivation, and organization skills are must-haves in this job. You will need to balance your workload, handle back-to-back inquiries, focus on what's important, and stay up-to-date on ADP and external policy changes. In return, you can expect job satisfaction through being that one person who saves the day for our clients . All while advancing your career at a stable, highly respected Fortune 250 company that prides itself on its welcoming, inclusive workplace where you are valued and supported. Things can move fast here, so the pace shouldn't scare you. We still find time for a healthy dose of fun.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel:
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP , watch here:
WHAT YOU'LL DO:
What you can expect on a typical day:
Be a Trusted Advisor and Problem Solver. You will work independently or as a team as a consultant servicing ADP's products/technology. You will use your wide breadth of expertise to help ADP's clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions. You will take the initiative to seek answers, solutions, and positive outcomes.
Build Relationships . You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of "Integrity is Everything."
Educate and Provide Recommendations . You will leverage your ADP product and services knowledge to solve issues and questions that help clients understand our products' value. You will take client input and turn it into recommendations for your leaders on best practices and solutions training.
Organize to Thrive. You thrive in a structured environment that requires setting priorities, organizing your day, multi-task, changing direction, and providing prompt follow-up.
TO SUCCEED IN THIS ROLE:
-- 2 - 6 years of experience working in client service/customer service environment or systems integration environment
-- Excellent verbal and written communication, analytical and interfacing skills
-- Willingness to work in US shifts
-- Any Graduate / Postgraduate with experience in international voice
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.
We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click t o learn more about ADP's culture and our full set of values.
Customer Support Specialist
Posted 8 days ago
Job Viewed
Job Description
Direct Walk-in drive at TCS Mumbai on 03rd, 04th & 5th Sep 2025 | Time: 12:00 PM – 03:00 PM
Job Role: Process Associate / Senior Process Associate
Location: Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai -
Please go through Norms and Eligibility criteria.
•Excellent communication skills and flexible to work in shifts.
•Candidates with international customer service (VOICE) experience preferred.
•Candidates with excellent communication skills from any industry shall be considered.
•BE/BTech and Postgraduates are not eligible
Graduate and above with minimum 12 months experience and HSC with minimum 18 months experience and maximum 12 years of experience in the contact center industry.
Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.
PFB the norms to be followed during the Interview process.
- We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
- Two/four-wheelers can be parked in the parking area.
- Candidates must wait in the lounge.
- Water dispensers are available.
- Rest rooms are located near the wash area of cafeteria.
TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".
*** Kindly share this information with your friends and bring them along with you ***
Be The First To Know
About the latest Back office sales support Jobs in India !
Customer Support Specialist
Posted 8 days ago
Job Viewed
Job Description
Direct Walk-in drive at TCS Mumbai on 03rd, 04th & 5th Sep 2025 | Time: 12:00 PM – 03:00 PM
Job Role: Process Associate / Senior Process Associate
Location: Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai -
Please go through Norms and Eligibility criteria.
•Excellent communication skills and flexible to work in shifts.
•Candidates with international customer service (VOICE) experience preferred.
•Candidates with excellent communication skills from any industry shall be considered.
•BE/BTech and Postgraduates are not eligible
Graduate and above with minimum 12 months experience and HSC with minimum 18 months experience and maximum 12 years of experience in the contact center industry.
Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.
PFB the norms to be followed during the Interview process.
- We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
- Two/four-wheelers can be parked in the parking area.
- Candidates must wait in the lounge.
- Water dispensers are available.
- Rest rooms are located near the wash area of cafeteria.
TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately".
*** Kindly share this information with your friends and bring them along with you ***
Customer Support Specialist
Posted 21 days ago
Job Viewed
Job Description
Altisource logo
Post-Close Analyst
Employees can work remotely
Full-time
Salary - 3.5lpa + 6k NSA+ incentives( 10- 15k)
Willing to work in night shifts
Job Description
Review and update construction documents in the system to ensure completeness and accuracy.
Maintain and update construction budget details while placing inspection orders with field inspectors.
Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.
Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.
Coordinate with stakeholders through email and phone communication to ensure order fulfillment.
Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.
Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.
Qualifications
Graduate
Excellent attention to detail in reviewing documentation and identifying gaps.
Excellent communication skills to interact with clients, contractors, and inspectors.
Ability to multitask and meet deadlines in a fast-paced environment.
Must have experience in US mortgage documents review process.
Additional Information
PERKS OF WORKING AT ALTISOURCE
Company Description
ARE YOU READY TO WORK AT ALTISOURCE?
Are you interested in making an immediate impact on work that matters?
Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?
If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.
Prosperity
Competitive base salaries - we believe the top talent deserves the top dollar!
401k plans with company matching – we want to empower you to foster your career, and prepare for retirement
Good Health
Comprehensive Medical, Dental, and Vision insurance plans
Tax-free Flexible Spending Account
Life insurance, short-term, and long-term disability
.And Happiness!
Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year
Free snacks, drinks and coffee
Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
Opportunities for you to join our community service initiatives, including Habitat for Humanity
Are you up to the challenge? Apply today!
Got a question? Contact our Talent Acquisition Team at
At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Customer Support Specialist
Posted 21 days ago
Job Viewed
Job Description
Customer Support (IT)
Respond to customer inquiries via phone, email, chat, and other communication channels in a professional and timely manner.
Understand customer needs and provide accurate information, guidance, or solutions.
Log and track customer interactions in the CRM system, ensuring all details are up to date.
Mandatory Skills: CSS/HTML/SQL Server