5,364 Banking Advisor jobs in India

Private Banking Advisor

Mumbai, Maharashtra Deutsche Bank

Posted today

Job Viewed

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Job Description

Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition - Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers

    Relationship Building / Deepening / Cross Sell - Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer.

    Retention - Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers.

    Risk Management & Governance - Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number.

    Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
  • Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Exp should be 6 – 12 Years in relevant field.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Private Banking Advisor

    Pune, Maharashtra Deutsche Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition

    Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers

    Relationship Building / Deepening / Cross Sell

    Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets. Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer.

    Retention

    Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances. Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers.

    Risk Management & Governance

    Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time. Provide regular feedback on the changing customer needs to the Product team and Service Quality team. Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number.

    Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
  • Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Exp should be 7 – 12 Years in relevant field.
  • This is an individual contributor role.
  • Need a Senior Banker, with good knowledge about investments, Wealth Management, Mutual Funds, PMS, Insurance.
  • Acquisition of New to Bank clients.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Private Banking Advisor

    Ahmedabad, Gujarat Deutsche Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition

  • Assist Head RM in executing successful micro-events for acquisition of new clients.
  • Acquire new accounts from group companies / family of existing customers.
  • Acquire new accounts from referrals from existing customers
  • Relationship Building / Deepening / Cross Sell

  • Ensure consistent growth of the Savings portfolio.
  • Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
  • Ensure Risk Profiling is done for each customer.
  • Implement customer contact programs to ensure their share of wallet with the bank increases.
  • Close monitoring of average revenue per customer.
  • Retention

  • Ensure top class service delivery to clients to be in line with the best in the industry.
  • Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
  • Work towards reactivating accounts which have stopped transacting or depleted in balances.
  • Assist in resolving service hurdles to create a delight situation for customers.
  • Risk Management & Governance

  • Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
  • Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
  • Optimum usage of db Financial Planning Tool.
  • Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels.
  • Increase customer contact ability by capturing email address and mobile number.
  • Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship. Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Exp should be 6 – 12 Years in relevant field.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Private Banking Advisor

    Mumbai, Maharashtra Deutsche Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition

  • Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
  • Relationship Building / Deepening / Cross Sell

  • Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
  • Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer.
  • Retention

  • Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
  • Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers.
  • Risk Management & Governance

  • Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
  • Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
  • Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager.
  • Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number.
  • Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
  • Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Exp should be 6 – 12 Years in relevant field.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Business Banking Advisor

    Gurugram, Uttar Pradesh RJ MORTGAGE & FINANCE PVT LTD

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    **Position Summary**:
    The Business Banking Advisor is responsible for providing financial solutions and advisory services to small and medium-sized business clients. This role involves understanding clients' business needs, offering tailored banking products and services, and ensuring a high level of client satisfaction. The advisor works closely with clients to help them achieve their financial goals and grow their businesses.

    **Key Responsibilities**:

    - **Client Relationship Management**:

    - Develop and maintain strong relationships with business clients.
    - Serve as the primary point of contact for clients’ banking needs.
    - Conduct regular meetings with clients to review their financial status and provide advice.
    - **Financial Advisory**:

    - Analyze clients' financial statements and business plans.
    - Offer insights and recommendations on financial products and services, including loans, credit lines, deposits, and treasury management solutions.
    - Provide guidance on cash flow management, investment strategies, and risk management.
    - **Sales and Business Development**:

    - Identify and pursue new business opportunities within the local market.
    - Develop and execute strategies to expand the client base and grow revenue.
    - Work collaboratively with internal teams to cross-sell additional bank products and services.
    - **Credit Analysis and Risk Assessment**:

    - Evaluate clients' creditworthiness and prepare detailed credit proposals.
    - Monitor and manage the risk profile of the portfolio.
    - Ensure compliance with bank policies and regulatory requirements.
    - **Market and Industry Knowledge**:

    - Stay updated on market trends, industry developments, and competitive landscape.
    - Provide clients with relevant market insights and economic updates.
    - Participate in local networking events and industry conferences.
    - **Client Education and Support**:

    - Educate clients on digital banking platforms and self-service options.
    - Assist clients with the implementation of banking solutions.
    - Provide ongoing support and respond to client inquiries in a timely manner.

    **Qualifications**:

    - Bachelor's degree in Business, Finance, Economics, or related field.
    - Minimum of 3-5 years of experience in business banking or financial advisory roles.
    - Strong understanding of financial products, credit analysis, and risk management.
    - Excellent communication, negotiation, and interpersonal skills.
    - Proven ability to build and maintain client relationships.
    - Familiarity with banking regulations and compliance standards.

    **Skills and Competencies**:

    - Customer-focused mindset with a commitment to delivering exceptional service.
    - Strategic thinking and problem-solving abilities.
    - High level of integrity and professionalism.
    - Ability to work independently and as part of a team.
    - Strong organizational and time management skills.

    **Work Environment**:
    This position typically involves working in a professional office setting, with occasional travel to client locations. The role requires regular interaction with clients and internal stakeholders, necessitating effective communication and relationship-building skills.

    **Job Types**: Full-time, Permanent, Fresher

    Pay: ₹1,200,000.00 - ₹1,800,000.00 per year

    **Benefits**:

    - Health insurance
    - Life insurance

    Schedule:

    - Day shift
    - Morning shift

    Supplemental pay types:

    - Commission pay
    - Overtime pay
    - Performance bonus
    - Quarterly bonus
    - Yearly bonus

    **Experience**:

    - total work: 4 years (preferred)

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Private Banking Advisor, AS

    Chennai, Tamil Nadu Deutsche Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition

  • Assist Head RM in executing successful micro-events for acquisition of new clients.
  • Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
  • Relationship Building / Deepening / Cross Sell

  • Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM.
  • Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
  • Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure the share of wallet with the bank increases. Close monitoring of average revenue per customer.
  • Retention

  • Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
  • Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers.
  • Risk Management & Governance

  • Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
  • Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
  • Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager. Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number.
  • Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
  • Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Experience should be 6 – 12 Years in relevant field.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Private Banking Advisor, Associate

    Mumbai, Maharashtra Deutsche Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition

  • Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
  • Relationship Building / Deepening / Cross Sell

  • Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
  • Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer.
  • Retention

  • Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
  • Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers.
  • Risk Management & Governance

  • Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
  • Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
  • Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager.
  • Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number.
  • Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
  • Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Exp should be 6 – 12 Years in relevant field.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.
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    Private Banking Advisor, Associate

    Kolkata, West Bengal Deutsche Bank

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

  • Branch Banking is the liability business for Deutsche Bank present in 17 locations across India . This carters to a wide variety of population through its distinct channels like Personal banking, Private Banking and Business Banking.
  • The primary objective is to enhance the value of the savings account portfolio through cross-sell, leading to increase in fee income, to add to that ensure acquisition of new clientele.
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

    Acquisition

  • Assist Head RM in executing successful micro-events for acquisition of new clients. Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
  • Relationship Building / Deepening / Cross Sell

  • Ensure consistent growth of the Savings portfolio. Work closely with the Head RM to establish synergies for maximum penetration of Investment & Insurance sales to new customers along with deepening into the book i.e. AUM. Build a robust momentum with regard to the third party distribution (insurance, auto loans, and mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
  • Ensure Risk Profiling is done for each customer. Implement customer contact programs to ensure their share of wallet with the bank increases. Close monitoring of average revenue per customer.
  • Retention

  • Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
  • Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers.
  • Risk Management & Governance

  • Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
  • Provide regular feedback on the changing customer needs to the Product team and Service Quality team.
  • Optimum usage of db Financial Planning Tool. Any suspicious transaction to be immediately reported to the Area Manager.
  • Promotion of Alternate Channels. Increase customer contact ability by capturing email address and mobile number.
  • Your skills and experience

  • The candidate should have experience in servicing or sourcing clients of 20 lacs+ relationship.
  • Applicants are preferred from Banking / Premium club membership / (Paid) High End Credit card sales background.
  • Candidate should have excellent communication in English and well groomed.
  • Minimum qualification required is Graduation.
  • Minimum Exp should be 6 – 12 Years in relevant field.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • This advertiser has chosen not to accept applicants from your region.

    Banking Customer Service Advisor

    Mumbai, Maharashtra ENHANCE PLUS CONSULTANT

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Get a chance to work in YOUR FAVOURITE DOMAIN

    Location: Malad and Thane

    Job Summary:
    US and UK Shifts available

    Key Responsibilities:

    - Handle customer inquiries and issues via phone
    - Provide timely and effective solutions to customer problems
    - Utilize knowledge base and troubleshooting techniques to resolve issues
    - Escalate complex issues to senior team members or specialized teams as needed
    - Maintain accurate records of customer interactions using CRM software
    - Meet or exceed customer satisfaction and performance targets
    - Collaborate with internal teams to resolve customer issues and improve processes
    - Stay up-to-date with product knowledge and industry developments

    **Requirements**:

    - Fluency in English (written and spoken)
    - Ability to communicate effectively with international customers
    - Strong problem-solving and analytical skills
    - Excellent communication and interpersonal skills
    - Ability to work in a fast-paced environment and adapt to changing priorities
    - Strong computer skills and familiarity with CRM software
    - Bachelor's degree in any field

    *What We Offer:*
    - Competitive salary and benefits package
    - Opportunities for career growth and development
    - Collaborative and dynamic work environment
    - Recognition and rewards for outstanding performance
    - Comprehensive training and support

    **Job Types**: Full-time, Permanent, Fresher

    Pay: ₹18,000.00 - ₹33,000.00 per month

    **Benefits**:

    - Cell phone reimbursement
    - Commuter assistance
    - Flexible schedule
    - Food provided
    - Health insurance
    - Internet reimbursement
    - Leave encashment
    - Life insurance
    - Paid sick time
    - Paid time off
    - Provident Fund

    Schedule:

    - Day shift
    - Fixed shift
    - Morning shift
    - Rotational shift

    Supplemental Pay:

    - Commission pay
    - Joining bonus
    - Overtime pay
    - Performance bonus
    - Quarterly bonus
    - Shift allowance
    - Yearly bonus

    **Education**:

    - Higher Secondary(12th Pass) (required)

    **Language**:

    - English (required)

    **Location**:

    - Mumbai, Maharashtra (required)

    Shift availability:

    - Night Shift (preferred)
    - Overnight Shift (preferred)

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    Customer Service Executive - Customer Service

    Hyderabad, Andhra Pradesh Tata Communications

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
    This advertiser has chosen not to accept applicants from your region.
     

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    48. perm_media Media & PR
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    58. person_search Recruitment Consultancy
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