11,746 Banking Associates jobs in India

Banking Customer Service Associate

HCLTech

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Job Description

Mega Walk-in HCLTech Banking & Finance 26th and 27th September 2025


HCL Walk-In Drive – International Voice Process in Banking Sector.

Date: 26th and 27th September 2025

Time: 11:00 AM – 3:00 PM

Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu

Contact HR - Sanjay, Judith.


Designation: Associate

Process: Inbound Calling. * No sales or upselling or cross selling. *

Experience: 1 to 3 Yrs in International Voice process.


Mandatory qualifications:

Excellent communication skills are both verbal and written Mandatory.

A problem-solving mind-set.

The ability to multitask, Able to work well as an individual and as part of a team.


Responsibilities

  • Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs
  • Responding to queries regarding our products, services, data and client accounts
  • Managing multiple client queries at once
  • Utilizing workflow tools to manage your own workload
  • Contributing to the achievement of team targets including service levels and quality measures
  • Maintain accurate records of customer communication and discussions using the appropriate internal system/s
  • Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
  • Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
  • Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
  • Deliver great clients and consumers service and seek to exceed client / consumer expectations


Designation : Senior Team Lead

Job Summary:

We are seeking an experienced Senior Team Lead to join our international voice process team. The successful candidate will be responsible for leading a team of customer service representatives and team leads, driving team performance, and ensuring high-quality customer interactions.


Key Responsibilities:

1. Team Management: Lead, motivate, and coach a team of customer service representatives and team leads to achieve business objectives and deliver high-quality customer experiences.

2. Performance Management: Monitor and manage team performance metrics, such as service level, first call resolution, and customer satisfaction.

3. Quality Assurance: Ensure adherence to quality standards, processes, and procedures, and implement corrective actions to address quality issues.

4. Process Improvement: Identify areas for process improvement and collaborate with stakeholders to implement changes.

5. Customer Escalations: Handle complex customer escalations and provide solutions or alternatives to resolve issues.

6. Reporting and Analysis: Analyze team performance data and provide insights to inform business decisions.


Requirements:

1. Education: Bachelor's degree in any discipline.

2. Experience: Minimum 3-4 years of experience in a team lead or supervisory role in a voice process or customer service environment

3. Skills:

- Strong leadership and team management skills.

- Excellent communication, interpersonal, and problem-solving skills.

- Ability to work in a fast-paced environment and handle multiple priorities.

- Familiarity with quality management systems and processes.

4. Language Skills: Proficiency in English language (speaking, reading, and writing).


NOTE: Kindly carry your past employment documents along with your CV

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Branch banking Manager- Banking

₹600000 - ₹1200000 Y SFORCE SERVICES

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  • Managing the life insurance sales through assigned Bank Branches.
  • Lead will be provide (Lead work) profile.
  • Regular Visits to The Assigned Branches.
  • Interaction with Branch Walk-In Customers for Need Identification.

Required Candidate profile

  • Any graduation required
  • Need at-least 1 year of sales experience
  • Age must be 21-38
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Banking Associate

Mumbai, Maharashtra ₹600000 - ₹1200000 Y Smaalt Consulting

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Role & responsibilities

  • Handle day-to-day payments: vendor bills, tax payments (TDS, GST), and staff reimbursements
  • Prepare and process bank transfers NEFT, RTGS, IMPS, Swift, etc.
  • Maintain fund flow planning and coordinate timely movement of funds between accounts
  • Work with multiple banks for account operations, documentation, and relationship management
  • Assist in managing credit facilities – loans, overdrafts, LCs, forward contracts, and bank guarantees
  • Submit required data to banks (stock statements, CMA, interest calculations, etc.)
  • Coordinate with the import-export team for banking documents related to shipments and remittances
  • Maintain records of all banking documents: account statements, loan papers, FIRC/BRC, etc.
  • Reconcile monthly bank statements and prepare MIS reports
  • Coordinate for audits, renewal of credit limits, and submission of required documents
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Financial Analysis

Bengaluru, Karnataka ₹500000 - ₹800000 Y JPMorganChase

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JOB DESCRIPTION

You are a strategic thinker passionate about driving solutions in Financial Analysis. You have found the right team.

As a Financial Analyst in our Finance team, you will spend each day defining, refining and delivering set goals for our firm.

Job Responsibilities

  • Developing expertise in forecasting and analyzing trends in business drivers, balance sheet and income statement across stress testing forecasts and business planning
  • Managing and analyzing business strategic inputs and assumptions used in the forecasting model
  • Analyzing performance and revenue drivers to influence model choice decisions
  • Acting as key supporting role with Sub-LOBs, and Corporate and Others (i.e. Challenger, Business Control Officers, MRGR) for various capital stress testing and forecast & optimization projects
  • Creating executive presentations that summarize forecast results, and issues/risks or address ad-hoc requests
  • Performing quality control and necessary secondary review for deliverables, such as CCAR narratives documented by all CCB sub-LOBs
  • Supporting other aspects of CCB stress testing processes, including but not limited to, strategic forecasting
  • Driving forecast automation & improvement initiatives, improving productivity, quality & alignment to target state platforms

Required qualifications, capabilities, and skills

  • Master in finance or economics / CA / CFA / Master in Business Administration / PGDBM from top Tier institute is required
  • Minimum 3 years of post-qualification experience in finance and related domain
  • Strong analytical skills and attention to detail
  • Technical experiences BI tools, PPT, and advanced Excel
  • Excellent and proven communication skills, both written and verbal. Perform under high stress and fast paced environment
  • Strong track record of delivering challenging initiatives using advanced program/product/function management skillset
  • Excellent relationship skills, highly collaborative – can build rapport and credibility quickly with all levels of the organization
  • Detailed oriented, organized, process oriented & control mindset
  • Good prioritization skills. Skilled in negotiation, problem solving and analytical reasoning

Preferred qualifications, capabilities, and skills

  • Shift Timings - 2pm -11pm IST. This may vary due to business requirements
  • Previous experience in FP&A, Finance Analytics, finance modeling, Business valuations is a plus

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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Financial Analysis

Thane, Maharashtra ₹500000 - ₹1200000 Y Fiserv

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Job Description

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Financial Analysis - Professional II

What does a successful Finance Analyst do at Fiserv?

The primary focus of this role is to help perform critical finance activities and analysis to drive profitable business growth through a combination of detailed financial review, enhanced financial reporting and insightful analysis.

What will you do ?

  • Partner with Onshore FP&A Team:
  • Develop financial models to key stake holders
  • Analyse and report monthly, quarterly, and annual technology spend by product area and work with accounting and project management teams to ensure proper capitalization.
  • Assist in monthly financial close including:
  • Prepare Product Level P&L's and KPI's for both Domestic and International Entities
  • Prepare journal entries
  • Assist in the preparation of monthly financial review decks
  • Analyze variances and trends in sales, revenue, expense, and general business conditions. Identify key data points and trends that demonstrate the relationship between operational, financial and performance goals.

Evaluate revenue and transaction performance to provide actionable insights. Identify revenue and profitable growth opportunities through portfolio analytics. Monitor and control operating expense to ensure alignment with budget.

  • Offer excellent quantitative analysis and qualitative business judgement
  • Build and prepare weekly, monthly and quarterly reporting through Power Pivots, Power BI and PowerPoint. Create and maintain dashboards / KPI trends

What will you need to know?

  • Preferred Bachelor's Degree in Finance or Accounting required, MBA. 5-7 years of applicable finance/accounting experience.

  • Candidate should possess strong organizational, problem solving, and communication skills, and is flexible / adaptable.

  • Demonstrated analytical skills and attention to detail are required.
  • The ability to handle multiple assignments simultaneously and to effectively meet deadlines with minimal supervision in a fast-paced environment is necessary.
  • The candidate must manage and prioritize workloads both in a team environment and independently.

What will be great to have?

  • Experience with Essbase/Smartview, SAP, Oracle general ledger modules, Access and Microsoft Office applications is preferred. Expertise with Excel, PowerPoint and PowerBI (or similar Business Intelligence tools)
  • The ideal candidate is a well-rounded FP&A professional who has a great attitude, is eager to learn and is constantly striving for system and process improvements.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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Financial Analysis

Mumbai, Maharashtra ₹600000 - ₹1800000 Y JPMorganChase

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Job Description

JOB DESCRIPTION

You are a strategic thinker passionate about driving solutions in financial planning and analysis. You have found the right team.

As a Financial Analysis - Associate within our Financial Planning & Analysis (FP&A) team, you will spend each day leading and coordinating the budgeting and forecasting processes. You will focus on projecting earnings and capital over both short- and long-term horizons across various economic scenarios. In this role, you will work closely with firm-wide groups within each line of business to prepare management reports and presentations for the Operating Committee and the Board of Directors.

Job responsibilities

  • Serve as a liaison between Firm-wide P&A, lines of business, Functional Finance teams and other support teams in order to provide impactful reporting, planning and insightful analyses
  • Produce presentations, analysis and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects and requests as needed
  • Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis including annual budget, quarterly/monthly forecast variances
  • Create, maintain and review financial models and analyses (both recurring and ad-hoc)
  • Conduct "deep dive" analyses on key issues impacting client to determine root cause and propose solutions
  • Collaborate with business partners across P&A, lines of business and the firm to ensure the timely, accurate and effective delivery of recurring and ad-hoc initiatives
  • Build and maintain strong relationships with key business stakeholders: firm-wide, Functional Finance and lines of business teams

Required qualifications, capabilities, and skills

  • The candidate must be a self-starter who is able to work in a fast paced, results driven environment
  • Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented, and ability to manage multiple tasks simultaneously. Candidate must be comfortable with frequently changing priorities
  • The ability to comprehend and clearly communicate complex concepts and maintain composure in a fast-paced, dynamic environment
  • Excellent organizational, management, and both verbal and written communication skills
  • Strong quantitative, analytical, and problem solving skills
  • Strong technical and analytical skills, including Excel, PowerPoint, Essbase, Visual Basic and macros
  • Ability to navigate multiple data sets and synthesize into cohesive presentation and recommendations
  • Detail oriented individual with the ability to work well under pressure, handling multiple projects and initiatives simultaneously
  • Team oriented, inquisitive, critical thinker who anticipates questions from internal clients and senior management

Preferred qualifications, capabilities, and skills

  • Ability to build strong partnerships with colleagues, desire to learn quickly, be flexible and think strategically
  • BA/BS in Finance, Economics, Accounting (CFA, CPA, MBA a plus)
  • At least 4 years of relevant FP&A experience, preferably in the financial services industry

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

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Banking Customer Service Representative

Mumbai, Maharashtra ₹240000 - ₹300000 Y Pawan Enterprises

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Job Description

Hiring For International Banking Customer Support .

IT'S A WORK FROM HOME PROFILE .

Training period would be for 1 month from office.

Pick and drop facility would be provided by the company during the training period .

HSC/Graduate + Min 6 months of Experience is required in International Voice process .

Salary : Upto 22k +2750.

PLEASE NOTE: FRESHERS ARE NOT ELIGIBLE FOR THIS PROFILE.

Candidates From backoffice, accounts, non voice experienced are not eligible.

For more details kindly share your updated resume :

Job Type: Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

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UK banking Customer service

Pune, Maharashtra ₹750000 Y Head Hunters

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Job Description

HIRING FOR UK BANKING

VOCE PROCESS

CUSTOMER SERVICE

SAL UP TO 7.5LPA CTC

GRADS WITH MIN 2 YEARS VOICE EXP CAN APPLY

24X7 HOURS SHIFTS

KYC PROCESS

PUNE LOCATION

CALL/WHATSAPP

GARVIT

ROBIN

SUGANDH

FAIZA

Required Candidate profile

NEED CANDS WITH EXCELLENT COMMS SKILLS

FINE TO WORK IN 24x7 Shifts

REFRENCES ARE HIGHLY VALUABLE -

SHARE YOUR PROFILE AT -HUNTERS.IN

Perks and benefits

SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

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GN-Banking-Core Banking-Analyst

Bellandur, Karnataka Accenture

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Change Management and Transformation Consultant – Capital Markets

Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.

Practice: Capital Markets, Industry Consulting, Capability Network I Areas of Work: Change Management and Transformation | Level: 11/9/7/ 6/5 | Location: Bengaluru/Gurugram/Mumbai| Years of Exp: 3-20 years

Explore an Exciting Career at Accenture

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

The Practice – A Brief Sketch

As a part of the Capital Markets practices within Accenture’s Capability Network, you will work with our global teams to help investment banks, asset and wealth managers, and exchanges, prepare for the digital future.

Together, let’s leverage global strategies and data-driven insights to pave way for digital-enabled capital markets. Help us unlock new value in a disruptive world, with the following initiatives:

  • Collaborate with client challenges to solve complex client problems such as regulatory reforms and implementation.
  • Define and manage the organization change with reference to process, technology and organization structure.
  • Manage transformation project to migrate from legacy to target.
  • Assess as-is process and suggest best industry practices to come up with to-be processes and implement them to remove inefficiencies.
  • Support data governance and management and help optimize operations and drive business decision-making.
  • Support in development of collateral, methodology refinements, best practices updates and trends tracking, create and support proposals incorporating Accenture value proposition.
  • Incorporate Accenture best practices and help develop methodologies into every stage of the project management lifecycle.
  • Bring your best skills forward to excel in the role:

  • Good analytical and problem-solving skills
  • Excellent communication, interpersonal and presentation skills
  • Cross-cultural competence with an ability to thrive in a dynamic consulting environment
  • Read more about us.

    Recent Blogs

    Your experience counts!

  • MBA from reputed business school with strong blend of consulting and functional skills
  • FRM, CFA, PRM or other industry specific certification is a plus
  • XXX years of experience
  • Prior experience of working on consulting projects is a must.
  • Ideal candidate should be able to consult with clients offering their subject matter expertise in Investment Banking & Investment Management functions including below domains:
  • Capital Markets (example: FO, MO, Market Data, Collateral Management, Liquidity Management)
  • Asset & Wealth Management (Front Office Advisory, Salesforce)
  • Front Office Advisory
  • Experience with OMS systems (Charles River, Aladdin, Bloomberg AIM, Avaloq etc)
  • Back Office applications (Clearing and Settlement etc.)
  • Portfolio management for brokerage firms
  • Collateral Management; MTM valuations
  • Fund Management & Accounting
  • Treasury front, mid & back-office functions
  • Risk Management: Market Risk, Credit Risk, Operational Risk
  • Post trade (example: Reference Data, Risk Management, Finance & Accounting)
  • Exchange & Trading avenues, Clearing house
  • Regulatory Change and Compliance (example: MiFID, EMIR, MiFID II, Basel, IFRS9)
  • Robotics Process Automation
  • Data profiling, data lineage and data analytics
  • Data Migration and Change Management
  • Trading platforms (example: Murex, Calypso, Fidessa, Kondor+ and so on)
  • Data Governance and Management
  • Agile and Hybrid SDLC Methodology
  • What’s in it for you?

  • An opportunity to work on transformative projects with key G2000 clients
  • Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
  • Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
  • Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
  • Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.
  • About Accenture:

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

    About Accenture Strategy & Consulting:

    Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit

    Accenture Capability Network | Accenture in One Word

    At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

    About Accenture

    We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

    Visit us at

    Equal Employment Opportunity Statement


    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

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    Banking Operation

    Gurgaon, Haryana NTT America, Inc.

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    Job Description

    Position Overview:
    As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment.
    Position Details:
    - Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst
    - Status: Full Time
    - Hours: Rotational Shifts
    - Department: Credit Card Operations
    - Rate of Pay: Competitive salary based on experience and qualifications
    Key Responsibilities:
    - Alert Review and Investigation:
    o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP).
    o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT).
    o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines.
    - Data Analysis and Reporting:
    o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations.
    o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately.
    - Compliance and Risk Management:
    o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies.
    o Collaborate with other departments to address and mitigate identified risks.
    Qualifications and Requirements:
    - Educational Background:
    o Bachelor's degree in Finance, Business Administration, or a related field preferred.
    - Experience:
    o 3-5 years of experience in AML operations or related fields.
    o 1-2 years of customer service experience is an asset.
    - Skills and Competencies:
    o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA).
    o Demonstrated analytical and problem-solving skills.
    o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint).
    o Strong keyboarding skills and working knowledge of PCs.
    o Ability to work efficiently within time constraints and manage multiple tasks simultaneously.
    o High level of accuracy and attention to detail.
    Additional Information:
    - This role requires rotational shifts, which may include evenings, weekends, and holidays.
    - The position offers opportunities for professional growth and development within the Credit Card Operations department.
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