5,358 Banking Customer Service jobs in India

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role :

We are currently seeking a Financial Professional to join one of our client teams.

Our Financial Professional is a collaborative team member supporting core business analysis and metrics for the account. The Finance Associate will support the Client Account Finance Manager with all areas of the finance function of the account, including month-end reporting, budgeting and forecasting, ensuring timely and accurate financial reporting for the Client, Account Management team and to the JLL Corporate Finance Team. If you are a clear communicator, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behavior, collaborative manner, and work ethic then this role is for you.

What this job involves:

Sounds like you? To apply you need:

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Role: Financial Services Associate

Location: Goregaon, Mumbai

JD:

1. Bachelors degree, or equivalent, in Accounting, Finance, or related business field
2. A minimum of three to five years of investment accounting experience
3. Prior experience in private equity/real estate or private equity/real estate fund of funds investment accounting is preferred but not required. Knowledge of hedge fund accounting and/or derivatives, or experience with Investran, is a plus.
4. Strong organizational and analytical skills, ability to effectively summarize findings, both verbally and in writing, in a clear and concise manner
5. Demonstrate ability to work effectively in a team-oriented environment and flexible to adapt to changing needs and requirements
6. Investor Service, Mutual Fund, Hedge Fund, Capital Statement.
7. Portfolio Service background.

Regards

Praveen Prabhakaran

Sr. Talent Acquisition Lead & CRM

Mobile :

Role: Financial Services Associate

Location: Goregaon, Mumbai

JD:

1. Bachelors degree, or equivalent, in Accounting, Finance, or related business field
2. A minimum of three to five years of investment accounting experience
3. Prior experience in private equity/real estate or private equity/real estate fund of funds investment accounting is preferred but not required. Knowledge of hedge fund accounting and/or derivatives, or experience with Investran, is a plus.
4. Strong organizational and analytical skills, ability to effectively summarize findings, both verbally and in writing, in a clear and concise manner
5. Demonstrate ability to work effectively in a team-oriented environment and flexible to adapt to changing needs and requirements
6. Investor Service, Mutual Fund, Hedge Fund, Capital Statement.
7. Portfolio Service background.

Regards

Praveen Prabhakaran

Sr. Talent Acquisition Lead & CRM

Mobile :

Job Summary:

We are looking for a seasoned professional at the various level to lead and manage engagements related to Internal Controls over Financial Reporting (ICOFR), Internal Financial Controls (IFC), and Sarbanes -Oxley (SOX) compliance. The ideal candidate will bring strong experience in risk and control assessments, process reviews, and controls testing, with the ability to manage teams and client expectations effectively. Prior experience in catering to Financial Services (FS) clients is essential. The candidate should also be comfortable with frequent travel across the Middle East region.

Key Responsibilities:

• Lead end-to-end ICOFR/SOX/IFC compliance programs for clients,including scoping, risk assessments, control design evaluation, and testing.
• Conduct walkthroughs, process documentation, and identification of control gaps with key stakeholders.
• Review and validatecontrol design and operating effectiveness testing documentation.
• Review risk and control matrices (RCM),process narratives, and flowcharts.
• Coordinate with external/internal auditorsand client stakeholders to ensure timelycompletion of engagements.
• Provide actionable recommendations to strengthen internal control environments.
• Stay updated with evolving regulations and standards such as COSO, PCAOB guidelines, and Companies Act requirements (India).
• Coach and mentor junior team members and support in their professional development.
• Prepare and present reportsand dashboards for senior management and audit committees.
• Contribute to business development activities, including proposalwriting and client presentations.

Required Qualifications and Skills:

• Education: Chartered Accountant (CA), MBA (Finance), CPA, or CIA preferred.
• Experience: 2–10 years of experience in SOX/IFC/ICOFR compliance, risk advisory, or internal audit. with demonstrated experience in serving Financial Services (FS) clients such as banks, NBFCs, or insurance firms .
• Strong knowledge of financial reporting processes, risk management, and control evaluation.
• Hands-on experience with COSO Framework, SOX 404, and relevant regulatory requirements.
• Proficient in tools such as MS Excel, PowerPoint, Visio; experience with GRCtools (e.g., Archer,SAP GRC, MetricStream) is a plus.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work underpressure and manage multiple projectsacross geographies with flexibility to travel frequently within the Middle East .

Preferred Attributes:

• Big 4 or consulting firm experience.
• Exposure to ITGCs and automation of controls.
• Experience in sectors such as BFSI

Job Summary:

We are looking for dynamic and committed Financial Literacy Trainers to deliver engaging and impactful financial education sessions under BFSI (Banking, Financial Services, and Insurance) skill development initiatives. The trainer will be responsible for conducting financial awareness sessions, guiding participants on essential financial concepts, and improving their understanding of basic banking, savings, investments, credit, insurance, and digital finance.

Key Responsibilities:

• Deliver financial literacy training sessions to target groups including youth, women, rural populations, SHGs, and unbanked segments as per project curriculum.
• Train participants on:
• Basics of Banking & Financial Services
• Savings, Budgeting, and Financial Planning
• Insurance and Risk Protection
• Credit & Debt Management
• Government Financial Schemes (e.g., PMJDY, PMJJBY, PMSBY)
• Digital Banking, UPI, Mobile Wallets, and Cyber Security
• Ensure training delivery meets project quality standards, timelines, and outcomes.
• Maintain session attendance, feedback, and training records as per reporting requirements.
• Motivate and encourage learners to adopt formal financial practices and access financial services.
• Liaise with local stakeholders including banks, SHGs, panchayats, and community leaders for mobilization and outreach.

Candidate Profile:

• Education:
• Graduate in any discipline (preferably in Commerce, Economics, Social Work). Certification in Financial Literacy, BFSI, or NISM/NABARD modules is desirable.
• Experience:
• 1–5 years in training or community outreach roles, preferably in financial inclusion, SHG training, or BFSI skill projects.
• Skills Required:
• Good communication skills in local/regional language
• Basic understanding of BFSI products and services
• Ability to connect with grassroots-level participants
• Familiarity with digital financial tools and mobile banking
• Documentation and basic reporting skills

Other Requirements:

• Willingness to travel to project locations and conduct field sessions.
• Prior experience with NSDC/CSR/State Govt. skill projects preferred.
• Retired Bankers, Practising CA’s, Teachers, etc are encouraged to apply

Remuneration:

Based on experience, location, and project norms.

Interested candidates may fill in the following application form.

Faculty Application Form -