1,641 Banking Operations jobs in India

• HDFC BANK

Purpose: Will be responsible for meeting targets, identify new sources from assigned geography, and maintain good relationship with sources, achieving efficiency of assigned geography and sources there by achieving the desired productivity expected by the company.

Job description:

• Area/ Geography Mapping.

Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.

Knowledge, Skills & Functional Competency

• Knowledge of the entire geography.
• Ability to plan and map the allocated geography into areas/lane to lane.
• Ability to use tools and resources to identify potential sources.
• Source Relationship Management.

Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.

Knowledge Skills & Functional Competency

• Ability to understand the potential and ensure the expected LSR, SLR and MS of the source.
• Knowledge and ability to use various tools which can be utilized to improve relationship and ratios.
• Maintain Reports

Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.

Knowledge, Skills & Functional Competency

• Knowledge of various reports to be maintained
• Ability to capture data in the prescribed format
• Ability to understand and perform all functions of diary
• Channel Partner Recruitment

Responsible for identification of channel partners

Knowledge, Skills & Functional Competency

• Knowledge of BSA empanelment process.
• Ability to identify the potential channel partner
• Ability to identify whether the BSA falls within the norms and category defined.
• Team Huddle

Responsible for attending team huddle on a daily basis as per the set process

Knowledge, Skills & Functional Competency

• Knowledge of daily morning huddle process
• Ability to provide data in the prescribed format based on business requirements.
• Customer Relationship Management

Responsible for enhancing the customer experience by developing and maintaining relationship with customers

Knowledge, Skills & Functional Competency

• Knowledge of all products of HDFC and competition
• Ability to sell products and provide required services to customers
• Knowledge of KYC documentation
• Knowledge of legal documentation and technical process
• Knowledge and ability to use sales kit
• Ability to analyse credit document and derive eligibility
• Ability to handle objections

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Application Question(s):

• female only

Work Location: In person

• Verify customer information like name, address, and ID.
• Make sure all documents follow the rules.
• Collect all necessary details from customers for verification.
• Keep records of customer information safe and organized.
• Look at customer information to find any possible risks like fraud.
• Report suspicious activities to senior team members.
• Make sure all KYC checks follow government rules and regulations.
• Stay updated on any changes in rules.
• Help create reports on customer information and any issues found.
• Share reports with senior managers if needed.
• Contact customers if more documents or information are needed.
• Explain to customers how to complete the KYC process.
• Work with the team to finish tasks on time.
• Learn from senior team members.

Job Type: Full-time

Pay: ₹12, ₹150,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Need Trainer for Chain of Institutes across india . Candidate must have 12-15 years of experience in to the Banking Industry,

Need candidate with experuence or aptitutde towards Training.

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per year

Benefits:

• Health insurance

Work Location: In person

• Coordinate with banks for opening/closing Letters of Credit (LCs), Bank Guarantees (BGs), and Standby LCs.
• Prepare and scrutinize shipping documents related to LCs (Bills of Lading, Commercial Invoices, etc.).
• Monitor expiry dates and ensure timely renewal/cancellation of BGs/LCs.
• 2+ years of experience in banking operations, preferably in a shipping/logistics company
• Proficiency in MS Excel .
• Preferably only Male Candidates
• Two Wheeler must

Job Type: Full-time

Pay: ₹14, ₹15,000.00 per month

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• 2years: 1 year (Required)

Language:

• English (Required)
• Telugu (Required)

Location:

• Vishakhapatnam, Andhra Pradesh (Required)

Work Location: In person

• Manage daily banking operations including account maintenance, payments processing, reconciliations, clearing, and settlement activities.
• Ensure compliance with RBI regulations, AML/KYC norms, and internal audit guidelines.
• Oversee operational risk management and implement robust controls.
• Monitor transaction volumes and ensure timely processing with minimal errors.
• Supervise and mentor operations staff, conduct performance reviews and implement training where needed.
• Collaborate with IT, Compliance, Risk, and Customer Service departments to enhance process efficiency and service quality.
• Handle escalations and resolve customer or branch-level issues related to operations.
• Review and streamline existing SOPs and support automation and digital banking initiatives.
• Prepare and present operational reports, MIS, and dashboards to senior management.
• Coordinate with auditors (internal/external/statutory) and ensure timely closure of audit findings.

Job Type: Full-time

Pay: ₹40, ₹58,378.74 per month

Work Location: In person

Job Description

Post: Banking Operations – Manager

No. of Positions: 3

Key Responsibilities:

• Strong understanding of Loans and Project Management

• Handling loan-related documentation

• Regular follow-up with Clients and Banks

• Managing Loan Closure and Disbursement process

• Customer Relationship Management (CRM)

• Effective communication skills (both verbal and written)

• Flexibility to travel across multiple project locations

• Key Responsibility to do the end to end loan processing

• Lesioning with banks NBFC and internal teams ensuring compliance and accurate data handling

Location:

• Noida (Travel Pan India)

Qualification:

Graduation (minimum)

Work Experience:

2–3 years (preferred)

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-3 years of relevant experience
• Excellent communications required
• Strong numerical abilities
• Experience working in a business office or operational environment, retail banking operation experience preferred
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area.
• Ready to work in night shifts.

Education:

• Bachelor's degree mandatory

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Operations - Core

Job Family:
Operations Support

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

Responsibilities:

CSIPL (Citi Services India Private Limited) partners provide critical support to the Account Opening process, encompassing both the establishment and ongoing servicing of Retail Bank Accounts in strict adherence to regulatory guidelines. This support extends to a diverse range of functions, including financial adjustments for accounts, initiated by factors such as returned deposited items or direct requests from branches or clients.

Justification / Responsibilities:

The Ops Sup Analyst 1 position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Lead customer service efforts by resolving inquiries and overseeing escalated issues to ensure efficient and effective support for Citi's clients.
• Foster team efficiency through continuous training, cross-functional support, and knowledge sharing initiatives.
• Collaborate effectively with the team, demonstrating flexibility in shift timings to meet business demands and manage peak volumes.
• Ensure timely completion of tasks by collaborating closely with validation and dependent teams.
• Initiate and lead employee engagement, learning, and development activities, supporting management in achieving team engagement goals.
• Actively participate in Line of Business (LOB)/Site initiatives and Global Community Day activities.
• Serve as an effective backup for the immediate supervisor, ensuring continuity of business operations (BAU).
• Develop comprehensive product and process expertise, including end-to-end conceptual understanding.
• Assume full ownership and accountability for all processed transactions and their eventual outcomes.
• Meet and exceed individual and team productivity targets/benchmarks, ensuring all processes adhere to Service Level Agreements (SLAs).
• Maintain a zero-error rate, preventing internal or external impacts (regulatory, financial, client, agent).
• Strictly adhere to Key Performance Indicators (KPIs) and Turnaround Times (TAT), promptly addressing and rectifying any breaches.
• Contribute to achieving annual MTP (Minimum Target Profit/Margin) savings.
• Analyze financial postings to identify and implement opportunities for simplification and rationalization of entries.
• Prepare and ensure timely and accurate Management Information Systems (MIS) and reporting.
• Ensure all activities comply with internal policies, procedures, and external regulatory requirements.
• Identify potential risks within processes and implement effective mitigation strategies.
• Foster a culture of continuous improvement, actively seeking and implementing enhancements to processes and workflows.

Qualifications:

• 04- 06 yrs relevant experience preferred
• Proficient in Microsoft Office & Citi AI tools
• Comprehensive knowledge of Branch and Client servicing process
• Lean Certified
• General knowledge of client reporting across the industry and our competitors
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor's degree/University degree or equivalent experience

Worker Sub-Type: Regular

Regular Time Type: Full time

-

Job Family Group:

Operations - Core

-

Job Family:

Operations Support

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.