47 Banking Technology jobs in India

**About Banking Technology**
At Citi, Banking Technology serves as the technological backbone for Investment Banking (ECM, DCM and M&A), Commercial Banking, and Corporate Banking services. Our strategic focus is to unify and modernize our technology landscape to empower our Bankers and Clients, and streamline Deal Execution. We are committed to digitization, modernization, integration, and simplification. By working directly with executive bankers and clients, we craft solutions that offer consistency and reusability across the firm, while also addressing the very unique and specific needs of our distinct business personas. Our efforts are grounded in key delivery principles, prioritizing tangible value and business outcomes. This is an exciting time to join us, as we embrace Artificial Intelligence to redefine how we work and create advancements within the banking industry.
**The Opportunity**
We are seeking a highly experienced and visionary Director of Engineering to lead our Banking Technology initiatives in India. This is a critical leadership role with dual accountability: driving the delivery of our strategic Big Data and Reporting initiatives and leading the continued growth and operational excellence of our India engineering site.
The ideal candidate is a seasoned technology leader with a proven track record of building and managing high-performing engineering teams, fostering a culture of innovation, and delivering complex, impactful projects in a fast-paced environment. You will be instrumental in shaping our technology roadmap, enhancing developer productivity, and embedding next-generation technologies like Generative AI into our core processes and products.
**Key Responsibilities**
**Strategic Leadership & Delivery (Big Data & Reporting)**
+ **Drive Big Data and Reporting Initiatives:** Lead the strategy, architecture, and delivery of large-scale big data platforms and sophisticated reporting solutions for the banking sector. This includes leveraging extensive datasets for insights, risk management, fraud detection, and regulatory compliance.
+ **Technical Vision:** Define and execute the technical roadmap for big data and reporting, ensuring alignment with overall business objectives and industry best practices.
+ **Innovation:** Identify and champion new technologies and approaches to enhance data processing, analytics, and reporting capabilities, particularly in real-time analytics and predictive modeling.
+ **Cross-functional Collaboration:** Partner closely with product owners, business stakeholders, and other engineering leaders to translate business requirements into technical solutions and ensure successful delivery.
**Site Leadership & Operational Excellence (India)**
+ **Lead India Engineering Site:** Provide strategic leadership and operational oversight for the entire engineering organization in India, fostering a strong culture of technical excellence, collaboration, and continuous improvement.
+ **Talent Management:** Attract, develop, and retain top engineering talent, building high-performing and engaged teams. Mentor and coach engineering managers and individual contributors.
+ **Process Improvement & Efficiency:** Champion continuous process improvements across the software development lifecycle (SDLC) to enhance developer productivity, streamline workflows, and optimize resource allocation.
+ **DevOps & Automation:** Drive the adoption and maturity of DevOps practices and extensive automation across all engineering functions, including CI/CD pipelines, automated testing, and infrastructure management, ensuring high-quality, secure, and rapid software delivery.
+ **Quality Assurance:** Ensure the delivery of high-quality, scalable, resilient, and secure software solutions that meet stringent banking industry standards and regulatory requirements. i
**Generative AI Integration**
+ **Embed GenAI in Development:** Strategically integrate Generative AI tools and methodologies into the software development lifecycle to enhance efficiency, automate code generation, improve testing, and accelerate prototyping.
+ **GenAI in Functional Deliverables:** Explore and implement GenAI solutions for functional deliverables, such as enhancing client experiences, fraud detection models, risk assessment, and personalized banking services.
**Required Qualifications**
**Experience**
+ 15+ years of experience in software engineering, with at least 5 years in a leadership role (Director level or equivalent) managing large, multi-functional engineering teams.
+ Extensive experience in the banking or financial services technology sector in India.
+ Proven track record of successfully delivering large-scale big data and reporting initiatives.
+ Demonstrated experience in leading and scaling engineering sites, including talent acquisition, development, and retention.
+ Strong experience in implementing and maturing DevOps practices and driving automation.
+ Experience with the strategic application and embedding of Generative AI in software development and functional applications.
**Technical Skills**
+ Deep expertise with Big Data technologies, particularly **Cloudera Hadoop** ecosystem (HDFS, Hive, Spark).
+ Strong proficiency in **Tableau** , **Java** and **Angular** for full-stack application development.
+ Familiarity with **Starburst** (Trino) is a significant plus, especially its application in real-time analytics and data virtualization for financial services.
+ Solid understanding of software architecture, design patterns, and scalable system development.
+ Proficiency in modern software development methodologies (Agile, Scrum).
**Leadership & Soft Skills**
+ Exceptional leadership and people management skills, with the ability to inspire, motivate, and develop diverse teams.
+ Strong strategic thinking and problem-solving abilities.
+ Excellent communication and interpersonal skills, capable of engaging effectively with technical teams, business stakeholders, and senior leadership.
+ Ability to drive cultural change and foster a continuous improvement mindset.
+ Strong understanding of financial industry regulations and compliance requirements.
**Education**
+ Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

About Banking Technology

At Citi, Banking Technology serves as the technological backbone for Investment Banking (ECM, DCM and M&A), Commercial Banking, and Corporate Banking services. Our strategic focus is to unify and modernize our technology landscape to empower our Bankers and Clients, and streamline Deal Execution. We are committed to digitization, modernization, integration, and simplification. By working directly with executive bankers and clients, we craft solutions that offer consistency and reusability across the firm, while also addressing the very unique and specific needs of our distinct business personas. Our efforts are grounded in key delivery principles, prioritizing tangible value and business outcomes. This is an exciting time to join us, as we embrace Artificial Intelligence to redefine how we work and create advancements within the banking industry.

The Opportunity

We are seeking a highly experienced and visionary Director of Engineering to lead our Banking Technology initiatives in India. This is a critical leadership role with dual accountability: driving the delivery of our strategic Big Data and Reporting initiatives and leading the continued growth and operational excellence of our India engineering site.

The ideal candidate is a seasoned technology leader with a proven track record of building and managing high-performing engineering teams, fostering a culture of innovation, and delivering complex, impactful projects in a fast-paced environment. You will be instrumental in shaping our technology roadmap, enhancing developer productivity, and embedding next-generation technologies like Generative AI into our core processes and products.

Key Responsibilities

Strategic Leadership & Delivery (Big Data & Reporting)

Drive Big Data and Reporting Initiatives: Lead the strategy, architecture, and delivery of large-scale big data platforms and sophisticated reporting solutions for the banking sector. This includes leveraging extensive datasets for insights, risk management, fraud detection, and regulatory compliance.

Technical Vision: Define and execute the technical roadmap for big data and reporting, ensuring alignment with overall business objectives and industry best practices.

Innovation: Identify and champion new technologies and approaches to enhance data processing, analytics, and reporting capabilities, particularly in real-time analytics and predictive modeling.

Cross-functional Collaboration: Partner closely with product owners, business stakeholders, and other engineering leaders to translate business requirements into technical solutions and ensure successful delivery.

Site Leadership & Operational Excellence (India)

Lead India Engineering Site: Provide strategic leadership and operational oversight for the entire engineering organization in India, fostering a strong culture of technical excellence, collaboration, and continuous improvement.

Talent Management: Attract, develop, and retain top engineering talent, building high-performing and engaged teams. Mentor and coach engineering managers and individual contributors.

Process Improvement & Efficiency: Champion continuous process improvements across the software development lifecycle (SDLC) to enhance developer productivity, streamline workflows, and optimize resource allocation.

DevOps & Automation: Drive the adoption and maturity of DevOps practices and extensive automation across all engineering functions, including CI/CD pipelines, automated testing, and infrastructure management, ensuring high-quality, secure, and rapid software delivery.

Quality Assurance: Ensure the delivery of high-quality, scalable, resilient, and secure software solutions that meet stringent banking industry standards and regulatory requirements.

Generative AI Integration

Embed GenAI in Development: Strategically integrate Generative AI tools and methodologies into the software development lifecycle to enhance efficiency, automate code generation, improve testing, and accelerate prototyping.

GenAI in Functional Deliverables: Explore and implement GenAI solutions for functional deliverables, such as enhancing client experiences, fraud detection models, risk assessment, and personalized banking services.

Required Qualifications

Experience

15+ years of experience in software engineering, with at least 5 years in a leadership role (Director level or equivalent) managing large, multi-functional engineering teams.

Extensive experience in the banking or financial services technology sector in India.

Proven track record of successfully delivering large-scale big data and reporting initiatives.

Demonstrated experience in leading and scaling engineering sites, including talent acquisition, development, and retention.

Strong experience in implementing and maturing DevOps practices and driving automation.

Experience with the strategic application and embedding of Generative AI in software development and functional applications.

Technical Skills

Deep expertise with Big Data technologies, particularly Cloudera Hadoop ecosystem (HDFS, Hive, Spark).

Strong proficiency in Tableau , Java and Angular for full-stack application development.

Familiarity with Starburst (Trino) is a significant plus, especially its application in real-time analytics and data virtualization for financial services.

Solid understanding of software architecture, design patterns, and scalable system development.

Proficiency in modern software development methodologies (Agile, Scrum).

Leadership & Soft Skills

Exceptional leadership and people management skills, with the ability to inspire, motivate, and develop diverse teams.

Strong strategic thinking and problem-solving abilities.

Excellent communication and interpersonal skills, capable of engaging effectively with technical teams, business stakeholders, and senior leadership.

Ability to drive cultural change and foster a continuous improvement mindset.

Strong understanding of financial industry regulations and compliance requirements.

Education

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

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Job Family Group:

Technology

---

Job Family:

Applications Development

---

Time Type:

Full time

---

Most Relevant Skills

Please see the requirements listed above.

---

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

---

Assistant Officer, Specialist, Contact Centre, Corporate Banking, Technology & Operations-(WD74545)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Requirements

Responsibilities

Provide exceptional customer service and support to corporate banking clients through various communication channels, including phone, email, and chat

Assist clients with inquiries, requests, and troubleshooting related to their banking products and services

Collaborate with cross-functional teams to ensure seamless resolution of client issues

Maintain accurate and up-to-date records of client interactions and transactions

Identify opportunities to enhance the client experience and provide feedback to the management team

Participate in continuous learning and development activities to stay informed of industry trends and best practices

Requirements

Minimum 2 years of experience in a customer service or contact center role, preferably in the banking or financial services industry

Strong communication and interpersonal skills, with the ability to effectively interact with clients from diverse backgrounds

Excellent problem-solving and analytical skills, with the ability to think critically and provide effective solutions

Proficient in the use of relevant banking and customer relationship management (CRM) systems

Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

Commitment to providing exceptional customer service and a passion for the banking industry

-en

Primary Location

:India-Tamil Nadu-DBS Bank Centre

Job

:Customer Service

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Jun 3, 2025, 2:30:00 AM

Analyst, Specialist, SWIFT Operations, Corporate Banking, Technology and Operations -(WD75473)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose  

Handling Swift operations, Swift Ops controls

Key Requirements

Key Accountabilities  

Handling Swift Operations as per prescribed RBI Guidelines and Handling LEA related notices for IBG segment as Back up 

Job Duties & responsibilities  

Responsible as an team member and handle Swift operations, including monitoring and controls as per RBI guidelines as an Primary role 

Monitor AMH applications and highlight exceptions

Liaise with stakeholders and actively participate in Swift AMH UAT

Participate in Swift AMH activities to stay updated on industry trends and best practices

Monitor and control Swift operations as per RBI guidelines, ensuring compliance with regulatory requirements

Maintain accurate records and documentation to ensure compliance

Demonstrate knowledge of trade and remittance processes

Back up for LEA Ops role and Unit initiated Projects and perform adhoc activities 

Required Experience

Minimum 3-5 years of experience in a similar role within the banking or financial services industry

Strong understanding of Swift operations, monitoring, and controls

Proficient in analysing and resolving AMH application exceptions

Excellent communication and stakeholder management skills

Ability to work independently and as part of a team

Adaptable to changing priorities and able to handle multiple tasks simultaneously

Analytical mindset and problem-solving skills

Education / Preferred Qualifications  

Graduate/Postgraduate

Core Competencies  

Performance & Results Orientation

Strong communication and persuasive skills

Teamwork

Professional Excellence

Operational, Product and Process Risk Management

High level of thinking and execution capabilities

Technical Competencies  

Good knowledge on Microsoft applications - Should be proficient in Excel.

Basic understanding of transaction banking products and associated technology platforms and operational procedures

Primary Location

:India-Maharashtra-Mumbai

Job

:CTLH

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Jul 16, 2025, 2:30:00 AM

Assistant Vice President, Finacle SRE Support, Core Banking Technology-(WD76712)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

End to End Handing of Finacle application production incidents with work ranging from incident analysis, driving recoveries along with interfacing systems, communicate on major incidents, Code fix, SIT Testing, UAT Test planning (Scope, duration), review production changes before deployment Source promotion to production.

Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils.

Automation of manual activities/ processes and System Health checks for Production teams. (Automation experience required) and ensuring SLIs/ SLOs are met.

Working in a stretch role to take forward production issues from analysis to production fix/deployment

Follow Production Support Processes and giving input to strengthen time to time

Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment

Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management

Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management

Working with various teams like Infrastructure, development team to resolve, analysis of root cause for complex issues and outages

Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.

Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.

Work with Risk team to respond timely to Audit & Risk RFIs. Manage Audit walkthroughs

Must have Good functional knowledge of FINACLE in CASA (Retail and Corporate), CASA/ TD, WMS, Payments, and interfaces modules.

Must have Good functional knowledge on Statements, Deposits, FFD, GL Recon, Standing instructions. Analyze incidents in Finacle CASA/TD module and providing solution/work around for the issues independently.

Requirements

BE/B. Tech in Computer Science Engineering or equivalent

10-14 years of strong experience in the Banking industry with minimum 5+ years in Run-the-Bank (RTB) lead role with a proven track record of working in Finacle environment

Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc)

Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment. Pro-active Capacity monitoring & Observability of production Infrastructure, automated alerting, performance monitoring and reporting tools

Automation of manual tasks in a CORE Banking ecosystem

Build and maintain Production monitoring and automation solutions

Build and implement Service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs

Sound understanding of RDBMS / Unix / Cloud/ Large banking applications

Strong team player, effective at communicating internationally and used to working closely with remote teams

Good knowledge of infrastructure technologies used, with focus on AIX/Oracle/Java/ Openshift

Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment

Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.

Present facts and recommendations effectively in oral and written form

Pro-active, independent, resourceful, and able to work in a team

High attention to detail with focus on understanding the issues with finding solutions

Hands-on SRE/ Production support experience on Core Banking platforms – Finacle and Customer master systems

Strong technical skills, e.g. scripting or programming experience, DBA/SA skills etc.

Strong transformation and change management experience

Software Configuration Mgmt., Quality Control Mgmt, Version Control Mgmt

Operating System - AIX / Linux

Cloud platforms. Openshift/ AWS

Database – Oracle / Postgres/ EDB, In-memory database - Redis

Application Servers – IBM WebSphere, JBoss

Middleware technology – MQ, File transfers

Eventing systems - Kafka

Scheduling software - Tivoli

Primary Location

:India-Telangana-Hyderabad - DAH2

Job

:Technology

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Aug 19, 2025, 8:00:00 AM

Senior Officer, Specialist, Contact Centre, Corporate Banking, Technology and Operations-(WD76044)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Requirements

Job Duties and Responsibilities

To answer all phone & email enquiries from customers on banking products, accounts and services in an effective and efficient manner

To understand customer’s needs and provide solution / attention to them

To fulfil customer requests, ensuring total customer satisfaction

To demonstrate strong work commitment and work ethic

To solicit customer feedback

To adhere to schedule of work & be available for deployment at short notice when on standby

Open to work shifts across Monday to Sunday (it is not 24/7).

Experience

Minimum 3- 5 years of Banking experience.

Experience in Indian Banking industry

Experience in working with banking / financial institution in corporate banking, Trade, Cash & tax

Experience in phone banking operations

Understanding of RBI Regulations

Working knowledge of Trade, Trade finance, Payments, collections, ITT OTT and Electronic Bank and debit cards, Account opening, and loans is an added advantage

Excellent Communication skills, good writing skills

Willingness to learn new product

Technical Competencies

Experience in Indian Banking industry

Experience in working with banking / financial institution in corporate banking, Trade, Cash & tax

Experience in phone banking operations

Understanding of RBI Regulations

Working knowledge of Trade, Trade finance, Payments, collections, ITT OTT and Electronic Bank and debit cards, Account opening, and loans is an added advantage

Education

Graduate / Post Graduate

Primary Location

:India-Tamil Nadu-Chennai-DBIL

Job

:Customer Service

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Aug 4, 2025, 10:30:00 AM

Associate, Specialist, Operations, Client Services, Corporate Banking, Technology and Operations -(WD75439)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Essential Requirements

Job Purpose  

Manage day to day transaction of Institutional Banking Group clients in Trade and Cash. Work closely with the client, Central Operations, Business unit, Branch, Bizcare India and other stake holders and also ensure that client escalations, queries both transactional and Non-transactional gets addressed and resolved. Drive metrics to ensure seamless servicing 

Key Accountabilities  

Responsible for ensuring that the Customer servicing requirements of Trade, Payments and Loans transactions are handled seamlessly ensuring superior customer experience. 

Job Duties & Responsibilities  

Coordinating end to end life cycle of the Transaction and post transaction queries

Service reviews with the client, BU (IBG, GTS) and other SU (Branch, Ops etc.)

Regular Service review Meeting with clients to get first hand update about the client feedback on servicing, identify pain points, action items & track to delivery for improvement in customer service.

Ensuring proper queue management with minimal / nil ageing transactions pending in the queue.

Client abd stakeholder Management.

Required Experience

Minimum 8 years’ experience in Transaction banking (Trade, Payments & Loans) with responsibility for operations & client servicing. Client Servicing experience is a must. 

Education / Preferred Qualifications  

Graduate with Commerce background preferred.

Post Graduation with specialization in Finance will be an added advantage. 

Core Competencies  

Complete knowledge of end-to-end process flow of Trade, Payments, Loans transactions.

Knowledge of RBI and related regulations.

Knowledge of customer pain points, customer servicing requirements in the Trade, Payments, and loans business.

Ability to identify pain points & work with various internal stakeholders in streamlining the transaction journey for the customer, thus improving customer experience.

Customer friendly / customer experience focussed approach

Technical Competencies  

Knowledge of RBI regulations & related regulatory / ICC guidelines relating to the Trade, Loans & Payments

Customer Servicing skills.

People Management skills. 

Work Relationship  

The role would need close working / discussions / interactions with BU (Business Unit) IBG & GTS, T&M & SU (Support Unit) – Central Operations, Branch Operations.

The role would also involve discussions / interactions / meetings with the end customers. 

Primary Location

:India-Maharashtra-Vikhroli

Job

:Operations

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Jul 9, 2025, 8:00:00 AM

Assistant Officer, Specialist, Operations, Account Services, Corporate Banking, Technology and Operations-(WD76163)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Account services team is responsible for managing several types of corporate customer onboarding and static data maintenances in several systems.

Key Requirements

Key Accountabilities

Handling system maintenance for onboarding customers in corporate net baking system, Debit card system, collection system, Corporate UPI system etc.

Regulatory reporting & adherence to guidelines issued by RBI & other authorities.

Manage process risks & Management awareness of incidents.

Ensure systems are geared as per business requirements.

Ensures High level of employee engagement.

UAT for product enhancement & development in systems.

Job Duties & responsibilities

Ensure timely and accurate delivery of customer onboarding and maintenance in online platforms.

Liaising with Product team/Branches/Risk team/Recon team/RM’s etc for Smooth operations.

Own the Customer Transaction end to end.

Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit.

Understanding & highlighting the risks in the process and work on process improvements

Handling various internal & external audits independently and keeping the unit audit-ready at all points of time.

Ensure that the Team and self KPI’s and KRI’s are managed and maintained as per the unit’s expected standards.

Ensuring the transactions are done as per the processes and policies of the bank.

Capable of managing project level deliverables and targets

Ensuring all reconciliations are performed in timely manner.

Required Experience

At least 3- 5 years’ experience in banking

Self-motivated with good interpersonal and communication skills.

2-3 years of Work Experience in handling the operations (retail and corporate).

Should have handled Projects related to some kind of system implementation/migration.

Should have strong analytical & interpersonal skills.

Handling all types of customer complaints, enquiries and Queries.

Excellent Client / Customer management skills, business orientation.

Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day-to-day basis,

Should possess proven track record in working on projects.

Education / Preferred Qualifications

Graduate / post-graduate with relevant work experience in working in the Corporate Account maintenance Unit.

Technical Competencies

Good knowledge of Finacle Version 10.2 and above

Expert MS Excel capabilities/QlikView/Data 360.

Good Computer Skills

Overview of systems used in Loan Operations

Core Competencies

Process Management

People Management

Leadership Skills

Strategizing and problem-solving skills

-en

Primary Location

:India-Tamil Nadu-DBS Bank Centre

Job

:Operations

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Aug 4, 2025, 10:30:00 AM

Officer, Specialist, Operations, Loan Operations-Administration, Corporate Banking, Technology and Operations-(WD75990)

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manage Priority Sector Lending Operations responsible for specific loan products – Co lending, BC Lending, Direct Assignment deals.

Key Requirements

Processing of Loan transactions as per the agreed SLA

Ensure adherence to the regulatory / SOP guidelines.

Pass requisite reconciliation entries so as to keep the accounts clean

Manage the processing makers and ensure they are trained and abreast of the process changes.

Requirements

Ensure smooth day to day loan operations for Co lending, Direct assignment processes.

Improve operational Controls and ensure Compliance to all regulations pertaining to Loan and priority sector / securitization guidelines.

Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads)

Analyzing & Improvising various transactional reports & Customer Advices.

Assist in reviewing/developing Department Operating Instructions and ensure adherence of Policy and Procedures.

Key role in the UAT & the Project Team in the Successful Implementation of Loan processing System.

Support digital Strategy of the bank.

Partnering Business team in successful rollout of various PSL products

Effective Relationships with Senior Management, Internal & External Customers.

Ensuring the GLAO and other reconciliations are performed in timely manner

Required Experience

Candidate should have Minimum 6-8 years’ experience in Loan Operations.

Should have strong knowledge of various corporate and retail loan aspects wrt. Disbursement parameters, EMI calculation, loan servicing products.

Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions.

Should possess good MS excel capabilities and have a proven track record in working with such projects.

Education / Preferred Qualifications

Graduate / Post-Graduate with relevant work experience in working in the Loan Ops Unit.

Core Competencies

Process Management

Strategizing and Problem-solving skills

Interactive to communicate with different stakeholders.

Technical Competencies

Excellent hold of MS Excel capabilities

Good Computer Skills

Overview of systems used in Cash Operations

Primary Location

:India-Maharashtra-Vikhroli

Job

:Operations

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Aug 6, 2025, 10:30:00 AM