3,417 Benefits Administration jobs in India
Supervisor, Benefits Administration Services
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Is accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for the success of the team.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understands how to coordinate efforts across teams to achieve goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
+ Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress)
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
+ Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
+ Facilitates resolutions to complex problems and escalations.
+ Ensures all levels of service are met as per client expectations.
+ Ensures appropriate staffing levels and facilitates the allocation of work.
+ Interfaces with the client to identify and resolve on-going issues.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Is accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for the success of the team.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understands how to coordinate efforts across teams to achieve goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
+ Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress)
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
+ Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
+ Facilitates resolutions to complex problems and escalations.
+ Ensures all levels of service are met as per client expectations.
+ Ensures appropriate staffing levels and facilitates the allocation of work.
+ Interfaces with the client to identify and resolve on-going issues.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
0
Supervisor, Benefits Administration Services
Conduent Business Services
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Is accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
General Profile
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
Business Expertise
- Understands how to coordinate efforts across teams to achieve goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
Leadership
- Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress)
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Uses tact to exchange ideas and information concisely and rationally.
Responsibility Statements
- Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
- Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
- Facilitates resolutions to complex problems and escalations.
- Ensures all levels of service are met as per client expectations.
- Ensures appropriate staffing levels and facilitates the allocation of work.
- Interfaces with the client to identify and resolve on-going issues.
- Performs other duties as assigned.
- Complies with all policies and standards.
This advertiser has chosen not to accept applicants from your region.
1
Benefits Administration Services Associate I
Hyderabad, Andhra Pradesh
Conduent
Posted 1 day ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Performs business support or technical work, using data organizing and coordination skills.
+ Performs tasks based on established procedures.
+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Ability to perform in an analytical and operational process.
+ Entry-level position with limited requirements for licenses, training, and certifications.
+ Applies experience and skills to complete assigned work.
+ Works within established procedures and practices.
+ Works with a close degree of supervision.
**Functional Knowledge**
+ Basic skillset in a range of processes, procedures, and systems.
**Business Expertise**
+ Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
+ Impacts a team through quality of the services and information provided.
+ Follows standardized procedures and practices and receives close supervision and guidance.
+ For consistency, methods and tasks are described in detail.
**Leadership**
+ Has no supervisory responsibilities.
**Problem Solving**
+ Ability to problem solve, self-guided.
+ Evaluates issues and solutions to provide the best outcome for the client and end-users.
+ Has limited opportunity to exercise discretion.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Responds to open enrollment inquiries.
+ Completes transaction(s) related to the customer's inquiry.
+ Documents call by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalating as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Performs business support or technical work, using data organizing and coordination skills.
+ Performs tasks based on established procedures.
+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Ability to perform in an analytical and operational process.
+ Entry-level position with limited requirements for licenses, training, and certifications.
+ Applies experience and skills to complete assigned work.
+ Works within established procedures and practices.
+ Works with a close degree of supervision.
**Functional Knowledge**
+ Basic skillset in a range of processes, procedures, and systems.
**Business Expertise**
+ Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
+ Impacts a team through quality of the services and information provided.
+ Follows standardized procedures and practices and receives close supervision and guidance.
+ For consistency, methods and tasks are described in detail.
**Leadership**
+ Has no supervisory responsibilities.
**Problem Solving**
+ Ability to problem solve, self-guided.
+ Evaluates issues and solutions to provide the best outcome for the client and end-users.
+ Has limited opportunity to exercise discretion.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Responds to open enrollment inquiries.
+ Completes transaction(s) related to the customer's inquiry.
+ Documents call by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalating as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
2
Benefits Administration Services Analyst II
Noida, Uttar Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
3
Benefits Administration Services Associate II
Hyderabad, Andhra Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Completes transactions related to customer inquiries with limited supervision.
+ Meets timeliness and accuracy standards.
+ Documents calls by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalates as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Explains the appropriate participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Completes transactions related to customer inquiries with limited supervision.
+ Meets timeliness and accuracy standards.
+ Documents calls by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalates as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Explains the appropriate participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
4
Benefits Administration Services Associate III
Hyderabad, Andhra Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Completes transactions related to customer inquiries with limited supervision.
+ Meets timeliness and accuracy standards.
+ Documents calls by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalates as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Assists junior employees by answering questions or taking escalated calls with guidance.
+ Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
+ Explains the appropriate participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Completes transactions related to customer inquiries with limited supervision.
+ Meets timeliness and accuracy standards.
+ Documents calls by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalates as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Assists junior employees by answering questions or taking escalated calls with guidance.
+ Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.
+ Explains the appropriate participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
5
Benefits Administration Services Analyst II
Noida, Uttar Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
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6
Benefits Administration Services Analyst II
Noida, Uttar Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
7
Benefits Administration Services Analyst II
Noida, Uttar Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
8
Senior Supervisor, Benefits Administration Services
Noida, Uttar Pradesh
Conduent
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires broad technical expertise and company/industry knowledge.
+ Accountable for functional, operational, and/or program management.
+ Achieves goals through the work of others.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Sets team priorities to ensure timely project completion.
+ Coordinates work activities with other supervisors.
+ Makes decisions based on policies, procedures, and business plans.
+ Receives guidance from manager.
+ May not perform the work supervised.
**Functional Knowledge**
+ Understands and applies concepts in the field of expertise.
+ Has basic knowledge of other disciplines.
**Business Expertise**
+ Understands how to improve efficiency across related teams.
**Impact**
+ Impacts the quality and effectiveness of the team and its contribution to the subfunction.
**Leadership**
+ Sets priorities for and mentors employees to meet daily deadlines.
**Problem Solving**
+ Resolves day-to-day technical and operational problems.
**Interpersonal Skills**
+ Uses tact to exchange information and handle sensitive issues.
**Responsibility Statements**
+ Manages team members to perform tasks related to the Benefits and Human Resources Administration.
+ Ensures adherence to company policy and procedures.
+ Acts as the liaison between operations and middle management to ensure protocols are being followed.
+ Helps with conflict resolution, dealing with client, people, and systems related issues.
+ Provides resolutions to a diverse range of complex tasks.
+ Delivers inputs on process improvement and operational initiatives.
+ Acts as a point of contact for leadership, providing information and guidance on operational topics, and covering upper-level leaders.
+ Drives special projects for corporate, operational, or client initiatives.
+ Orients less experienced team leaders in order to improve levels of performance.
+ Executes the continuity plan such as in natural disasters.
+ Performs other duties as assigned
+ Complies with all policies and standards
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
**Job Track Description:**
+ Requires broad technical expertise and company/industry knowledge.
+ Accountable for functional, operational, and/or program management.
+ Achieves goals through the work of others.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Sets team priorities to ensure timely project completion.
+ Coordinates work activities with other supervisors.
+ Makes decisions based on policies, procedures, and business plans.
+ Receives guidance from manager.
+ May not perform the work supervised.
**Functional Knowledge**
+ Understands and applies concepts in the field of expertise.
+ Has basic knowledge of other disciplines.
**Business Expertise**
+ Understands how to improve efficiency across related teams.
**Impact**
+ Impacts the quality and effectiveness of the team and its contribution to the subfunction.
**Leadership**
+ Sets priorities for and mentors employees to meet daily deadlines.
**Problem Solving**
+ Resolves day-to-day technical and operational problems.
**Interpersonal Skills**
+ Uses tact to exchange information and handle sensitive issues.
**Responsibility Statements**
+ Manages team members to perform tasks related to the Benefits and Human Resources Administration.
+ Ensures adherence to company policy and procedures.
+ Acts as the liaison between operations and middle management to ensure protocols are being followed.
+ Helps with conflict resolution, dealing with client, people, and systems related issues.
+ Provides resolutions to a diverse range of complex tasks.
+ Delivers inputs on process improvement and operational initiatives.
+ Acts as a point of contact for leadership, providing information and guidance on operational topics, and covering upper-level leaders.
+ Drives special projects for corporate, operational, or client initiatives.
+ Orients less experienced team leaders in order to improve levels of performance.
+ Executes the continuity plan such as in natural disasters.
+ Performs other duties as assigned
+ Complies with all policies and standards
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
9