7,188 Benefits Administration jobs in India
International Benefits administration
Posted today
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Job Description
Key Responsibility :
1. Global Benefits Administration:
- Oversee and manage employee benefits programs across
multiple regions, ensuring compliance with local regulations
and company policies.
- Collaborate with teams to administer various benefits
- Experience in payroll processing, claims & vendor file SFTP
- Experience in Pension enrollments and updates
- Experience in wellness benefits and group health insurance and
medical benefits
- Experience in pre and post pension payroll and active payroll
checks
- Experience in supplier invoicing collaboration with finance
teams
2. Stakeholder and Vendor Management:
- Serve as the primary point of contact for vendors, ensuring
service delivery aligns with agreed SLAs.
• Build and maintain strong relationships with internal
stakeholders, including HR business partners, finance teams, and
leadership.
3. Employee Engagement and Communication:
- Lead onboarding sessions to educate employees about benefits
programs.
- Conduct monthly meetings with employees, vendors, and clients
to address issues, share updates, and drive alignment.
4. Tool and Technology Expertise:
- Manage and utilize tools such as Darwin, Workday, and
ServiceNow for benefits administration, reporting, and analytics.
- Ensure data integrity and accuracy in all platforms.
5. Operational Excellence:
- Flexible to work with global teams, ensuring availability for
urgent matters across time zones.
- Proactively resolve issues related to benefits administration with
a focus on employee satisfaction.
Experience:
- 67 years of hands-on experience in global benefits
administration, managing diverse geographies.
- Language Proficiency: Native-level fluency in English (both
verbal and written).
- Knowledge of any regional language (e.g., Spanish, French,
Arabic) is an added advantage.
- Experience in payroll processing, claims & vendor file SFTP
- Experience in Pension enrollments and updates
- Experience in wellness benefits and group health insurance and
medical benefits
- Experience in pre and post pension payroll and active payroll
checks
- Experience in supplier invoicing collaboration with finance
teams
Skills:
• Exceptional stakeholder and vendor management skills.
- Strong personality with the ability to lead sessions and
confidently address diverse audiences.
- Proficient in Darwin, Workday, and ServiceNow tools.
- SLA & KPI Adherence
- Process Improvement and Compliance
- Excellent Communication and Analytical Skills
Flexibility:
- Willingness to work in 24*7 rotational shifts and operate from
the office.
Preferred Attributes:
- Knowledge of local benefits policies and labor laws in the
specified regions.
- Strong analytical and problem-solving skills.
- A proactive approach to improving processes and enhancing
employee experience.
Working Conditions:
- Flexible working 24*7 shift timings.
- Work from Office (No work from home)
- Agile to extended work hours when needed to meet deadlines
without prompting.
Manager – Benefits Administration
Posted today
Job Viewed
Job Description
Job Opening ID
ZR_72_JOB
Number of Positions
1
Job Opening Status
In-progress
Date Opened
09/22/2025
Industry
BPO
Job Type
Full time
Required Skills
requires strong leadershi.
Communication skill
Work Experience
5+ years
Shift Type
Night
City
Ambattur
State/Province
Tamil Nadu
Country
India
Zip/Postal Code
About UsCognet HROis a leading Business Process Outsourcing Services Company providing full range of HR and F&Aservices to US based clients ,With over 17 years of rich experience in Payroll Tax, Benefits S & HR Administration, Finance & Accounting , Sales Support. CogNethas been serving the PEO, ASO, HRO and HR Technology spaces since our inception. We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process .We have developed a deep expertise of process and technology in our Services , which allows us to rapidly deliver value to our clients. Cognet has been delivering outsourced solutions to the clients around the Globe.
Job DescriptionJob Title: Manager – Benefits Administration Team
Location: Chennai Reports To: VP Global Operations
Job Summary: The Manager – Benefits Administration Team will lead a team of Benefits Administrators, overseeing the operational management of the full employee benefits lifecycle. This role requires strong leadership, operational expertise, and a focus on quality, accuracy, and customer service. The Manager will ensure that team deliverables are completed efficiently while identifying opportunities for process improvements and maintaining compliance with U.S. benefits regulations, ACA, ERISA, and HIPAA guidelines.
Key Responsibilities:
- Manage and oversee the day-to-day operations of the Benefits Administration Team, ensuring timely and accurate processing of employee benefits transactions, including life events, new hires, hasten enrollments, Evidence of Insurability (EOI) forms, dependent eligibility verification, work status changes, appeals, HSA administration, and payroll adjustments.
- Lead and supervise open enrollment activities, including file deliveries, census file review, and EDI file verification, resolving errors according to Standard Operating Procedures (SOPs).
- Conduct and review customer data audits to ensure accuracy and compliance with internal and external requirements.
- Track team performance metrics and ensure adherence to departmental protocols for time management and task execution.
- Mentor and develop team members, driving specialization and skill enhancement within the team.
- Identify process improvement opportunities, implement updates to SOPs, and ensure continuous optimization of benefits administration workflows.
- Serve as the primary point of escalation for complex issues within the benefits administration lifecycle and collaborate with leadership to resolve challenges.
- Maintain strong relationships with clients and internal stakeholders, providing high-quality customer service and timely resolution of inquiries.
Qualifications:
- Bachelor's degree in Business, Accounting or Commerce.
- 3–6 years of experience in benefits administration, with at least 1–2 years in a leadership or supervisory role.
- Strong knowledge of U.S. employee benefits administration, ACA, ERISA, HIPAA compliance, and related regulations.
- Ability to work U.S. shifts and manage client-facing deliverables effectively.
Preferred Skills:
- Experience with open enrollment activities and EDI processes.
- Proven ability to manage and coach a team to achieve operational excellence.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint).
- Strong customer service orientation and the ability to handle multiple tasks under tight deadlines.
Interpersonal Skills:
- Excellent written and verbal communication skills.
- Self-motivated and results-driven, with a focus on team development.
- Strong analytical and problem-solving abilities.
- Ability to foster a collaborative, high-performing team environment.
US Benefits Administration
Posted today
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Job Description
Skills Required :MS Office Suite, Prior Experience in US HR and Benefit Administration, Computer Literacy. MS Excel Intermediate.
Job Description :
- Follow SOP Instructions and Process Benefit enrollments/Terms/Changes in the HRIS Systems and Carrier Portals (health, dental, vision, 401(k), life insurance, etc.).
- Assist in annual benefits open enrollment activities.
- Perform Benefit Reconciliations and find and resolved Enrollment Discrepancies
- Handle data entry, audits, and communication with internal teams and managements
- Complete tasks withing deadlines and maintain 100% accuracy in the assigned tasks
- Support Senior Processors on new process transitions
- Support Senior Processors on maintaining SOP updates, Process Updates
- Prepare daily End of the Day Reports in Excel
- Assist the Senior Processors on automation of the processors
Soft Skills Required:
Excellent Communication Skills and Customer Service Skills, Team Player, Problem-solving, Adaptability, Quick Learner, Versatile, Multi Project Exposure, Ethical Conduct
Supervisor, Benefits Administration Services
Posted 2 days ago
Job Viewed
Job Description
**Job Track Description:**
+ Requires broad technical expertise and industry knowledge.
+ Is accountable for functional, operational, and/or program management.
+ Assists others in achieving goals.
+ Manages performance appraisals and pay reviews.
+ Manages training for 3 or more employees.
+ Manages hiring and termination actions.
+ Requires broad technical expertise and industry knowledge.
+ Accountable for functional, operational, and/or program management.
**General Profile**
+ Supervises daily tasks of complex business, technical support, or production teams.
+ Responsible for the success of the team.
+ Works within established precedents and practices.
+ Examines information to solve ongoing problems.
+ Ability to perform work unsupervised.
**Functional Knowledge**
+ Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
**Business Expertise**
+ Understands how to coordinate efforts across teams to achieve goals.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
**Leadership**
+ Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress)
**Problem Solving**
+ Solves problems and evaluates possible solutions using technical experience and precedents.
**Interpersonal Skills**
+ Uses tact to exchange ideas and information concisely and rationally.
**Responsibility Statements**
+ Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
+ Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
+ Facilitates resolutions to complex problems and escalations.
+ Ensures all levels of service are met as per client expectations.
+ Ensures appropriate staffing levels and facilitates the allocation of work.
+ Interfaces with the client to identify and resolve on-going issues.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Product Owner – Benefits Administration
Posted today
Job Viewed
Job Description
We are seeking a highly motivated and experienced
Product Owner
with a strong background in
Benefits Administration
and deep expertise in the
US Healthcare domain
. The ideal candidate will have 8+ years of relevant experience and a proven track record of working with cross-functional teams to deliver high-quality, customer-centric healthcare solutions. This role will be based out of our
Hyderabad
office.
Qualifications
- 8+ years of experience
in product ownership or business analysis, primarily in
US healthcare and benefits administration
. - Strong understanding of
US healthcare plans
, benefits eligibility, enrollment workflows, COBRA, FSA, HSA, etc. - Experience working in
Agile/Scrum environments
. - Exceptional analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Prior experience with
HIPAA-compliant systems
and healthcare data workflows.
Interested candidates can share their resume at
Only immediate Joiners.
Supervisor, Benefits Administration Services
Posted today
Job Viewed
Job Description
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Is accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
General Profile
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
Business Expertise
- Understands how to coordinate efforts across teams to achieve goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
Leadership
- Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress)
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Uses tact to exchange ideas and information concisely and rationally.
Responsibility Statements
- Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
- Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
- Facilitates resolutions to complex problems and escalations.
- Ensures all levels of service are met as per client expectations.
- Ensures appropriate staffing levels and facilitates the allocation of work.
- Interfaces with the client to identify and resolve on-going issues.
- Performs other duties as assigned.
- Complies with all policies and standards.
Supervisor, Benefits Administration Services
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Requires broad technical expertise and industry knowledge.
- Is accountable for functional, operational, and/or program management.
- Assists others in achieving goals.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions.
- Requires broad technical expertise and industry knowledge.
- Accountable for functional, operational, and/or program management.
General Profile
- Supervises daily tasks of complex business, technical support, or production teams.
- Responsible for the success of the team.
- Works within established precedents and practices.
- Examines information to solve ongoing problems.
- Ability to perform work unsupervised.
Functional Knowledge
- Comprehensive understanding of a range of processes, procedures, systems and concepts in own field.
Business Expertise
- Understands how to coordinate efforts across teams to achieve goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
Leadership
- Provides daily team supervision. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress)
Problem Solving
- Solves problems and evaluates possible solutions using technical experience and precedents.
Interpersonal Skills
- Uses tact to exchange ideas and information concisely and rationally.
Responsibility Statements
- Supervises the day-to-day activity of the Benefits and Human Resource Administration department.
- Ensures on-going performance, meets established guidelines, provides coaching and feedback, and conducts annual performance reviews.
- Facilitates resolutions to complex problems and escalations.
- Ensures all levels of service are met as per client expectations.
- Ensures appropriate staffing levels and facilitates the allocation of work.
- Interfaces with the client to identify and resolve on-going issues.
- Performs other duties as assigned.
- Complies with all policies and standards.
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Benefits Administration Services Analyst II
Posted 2 days ago
Job Viewed
Job Description
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Ability to complete work self-guided.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in own field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve routine or standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts own team through the quality of the services or information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Executes established benefits processes and seeks guidance from Sr. Analysts.
+ Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery)
+ Triages intermediate system issues to confirm adherence to requirements.
+ Performs peer review on work completed by other peers.
+ Interfaces with external client contacts to resolve day-to-day benefit questions.
+ Reviews benefit reports, determines action required and gives direction to team members.
+ Identifies system and process enhancements to improve process efficiencies.
+ Mentors and coaches junior members.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Benefits Administration Services Associate I
Posted 2 days ago
Job Viewed
Job Description
**Job Track Description:**
+ Performs business support or technical work, using data organizing and coordination skills.
+ Performs tasks based on established procedures.
+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.
**General Profile**
+ Ability to perform in an analytical and operational process.
+ Entry-level position with limited requirements for licenses, training, and certifications.
+ Applies experience and skills to complete assigned work.
+ Works within established procedures and practices.
+ Works with a close degree of supervision.
**Functional Knowledge**
+ Basic skillset in a range of processes, procedures, and systems.
**Business Expertise**
+ Supports in the achievement of company goals by understanding how teams integrate for the best outcome.
+ Impacts a team through quality of the services and information provided.
+ Follows standardized procedures and practices and receives close supervision and guidance.
+ For consistency, methods and tasks are described in detail.
**Leadership**
+ Has no supervisory responsibilities.
**Problem Solving**
+ Ability to problem solve, self-guided.
+ Evaluates issues and solutions to provide the best outcome for the client and end-users.
+ Has limited opportunity to exercise discretion.
**Interpersonal Skills**
+ Exchanges information and ideas effectively.
**Responsibility Statements**
+ Responds to open enrollment inquiries.
+ Completes transaction(s) related to the customer's inquiry.
+ Documents call by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalating as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Benefits Administration Services Associate II
Posted 2 days ago
Job Viewed
Job Description
+ Improves participant decision-making process by advising participants on plan provisions.
+ Responds to client-specific inquiries, including telephone and web correspondence.
+ Completes transactions related to customer inquiries with limited supervision.
+ Meets timeliness and accuracy standards.
+ Documents calls by creating detailed notes in the case management system.
+ Completes callbacks in a timely manner and escalates as appropriate.
+ Adheres to call center metrics and guidelines within established procedures.
+ Explains the appropriate participant forms and provides guidance on completion.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .