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Customer Service Executive - Customer Service
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Customer Service Executive - Customer Service
Posted today
Job Viewed
Job Description
Customer Service
Posted today
Job Viewed
Job Description
The Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Other Services
- Flexible working options
The Job
You will be responsible for :
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
The Profile
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of Good Communication
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- You are adaptable and thrive in changing environments
The Employer
Our client connects exceptional talent with leading organizations, offering tailored recruitment solutions that empower both businesses and job seekers across diverse industries.
Customer Service
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The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Customer Service
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About Company
IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business.
We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange.
Company Name IMS People (Interactive Manpower Solutions Pvt. Ltd.)
Job Title -Recruitment Consultant/ Junior Recruitment Consultant
Division ORS US
Shift Timings 6:30PM 3:30am (9 Hours) or 7:30pm 4:30am (9 Hours)
Job Location Ahmedabad
Reports to Team Lead/ Assistant Operations Manager
If you can help us recruit faster and more effectively, we would like to meet you. You will play an important part in building a strong brand for our company to ensure we attract, hire, and retain the most qualified employees for our clients.
Roles and Responsibilities-
- Sourcing the candidate from various sources like job Portals, Database, references etc.
- Submit qualified candidates to open job requirements
- Foster long-term relationships with candidates
- Willing to work on tight deadlines.
- Perform pre-screening calls to analyse applicants abilities
Job Qualifications -
- Excellent verbal and written communication skills
- Strong desire to self-learn
- Comfortable with high speed working under pressure
- Diploma or bachelors degree
Benefits-
- You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
- Excellent Incentives
- 5 Days Working
- Get exposer working with fortune 100 clients globally.
- Internet Reimbursement.
- Extensive Training Program
- Subsidiary food available during working hours
- Mediclaim
- Attractive Referral Bonus
- Monthly R&R
- World class infrastructure with unlimited tea and coffee
- Sporting events and corporate gathering
- Access to an indoor game and recreation area
Regards,
Parth Patel
Customer Service
Posted today
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Job Description
Dear Candidate,
We are hiring for one of our client for customer service role. Go through below job description.
12 months of any voice/backend/email/chat/Technical chat or voice/International sales experience is considered
Excellent English comm skills required & Immediate joiner's only
Role:- Customer Service voice - Premium
Qual:-Any Grad & 5 Days Working
CTC - Up-to 3.0 LPA and day shift
Work Loc: - Secunderabad
Languages:- English with Telugu or Hindi, or Tamil (Any regional language is fine).
Excellent English comm skills required
Customer Service
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Job Description
We are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process.
Roles and responsibilities:
Handling customer queries on Web Chat, E-mails. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Actively participate in team meetings.
Salary and shift Timing:
Starting salary for Fresher: 23K + Incentives
Salary for Experience: UPTO 40K + Incentives (Depends On Interview)
Shift time: Rotational
5 Days working (Week off also Rotational)
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Customer Service
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At Phoenix Placement, we connect exceptional talent with leading organizations, offering tailored recruitment solutions that empower both businesses and job seekers across diverse industries.
The Role
You will be responsible for :
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
Ideal Profile
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of Good Communication
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- You are adaptable and thrive in changing environments
What's on Offer?
- Opportunity within a company with a solid track record of performance
- Join a market leader within Other Services
- Flexible working options
Customer Service
Posted today
Job Viewed
Job Description
Job Summary:
We are searching for a polite, professional Customer Service Representatives to represent our clients professionally by providing remarkable service to their customers. The Customer Service Representative may handle a high volume of inbound calls or inbound chat messages and should seek to create a positive experience for each customer. Customer Service Representatives will listen to customers to understand the reason for their call or inquiry, address all inquiries and provide an accurate and efficient response.
Responsibilities:
Mininum Qualifications and Skills:
Customer Service
Posted today
Job Viewed
Job Description
- The candidate should possess excellent verbal and written communication
skills.
- The ideal candidate should be ready to accept challenges and possess
excellent
interpersonal skills and the ability to multi-task.
- Experience required Minimum 6month
- Experience in Customer service handling Inbound calls
- Good knowledge of basic computer applications
- She must be well versed in Phone collections , retention and Escalation
Handling.
- Candidate having good communication in English and presentable
personality is required.
Company website: