9,530 Bharti Airtel jobs in India

Customer Service Executive - Customer Service

Hyderabad, Andhra Pradesh Tata Communications

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Job Description

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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Customer Service Executive - Customer Service

Chennai, Tamil Nadu Tata Communications

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Job Description

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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Customer Service

Navi Mumbai, Maharashtra Snaphunt

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Job Description

The Offer

  • Opportunity within a company with a solid track record of performance
  • Join a market leader within Other Services
  • Flexible working options

The Job

You will be responsible for :

  • Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
  • Partnering with the sales team to ensure that new customers are onboarded successfully.
  • Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
  • Ensuring a high level of customer renewals.
  • Building strong product expertise and providing training & ongoing support as required.
  • Providing feedback and advocacy on customer pain-points to internal teams.

The Profile

  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of Good Communication
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal driven and work well in fast paced environments
  • You are adaptable and thrive in changing environments

The Employer

Our client connects exceptional talent with leading organizations, offering tailored recruitment solutions that empower both businesses and job seekers across diverse industries.

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Customer Service

Noida, Uttar Pradesh IEnergizer

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Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
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Customer Service

Jaipur, Rajasthan IMS Group

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Job Description

About Company


IMS People is an Offshore Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support, property preservation services and bespoke one-off creative solutions, we empower our clients to gain a commercial advantage in their marketplaces. We partner with over 150 different staffing brands across the UK, Europe, Australia, North America, New Zealand, Middle East, and Africa. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs, and enhance profitability. Our dedication to excellence is shared by our team of over 3000+ employees, who operate 24/7 to deliver an exceptional service for your business.

We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control to ensure our services meet the latest legal requirements worldwide. IMS People is a GDPR compliant and ISO 9001:2015, ISMS ISO/IEC 27001:2013 and Cyber Essentials certified organization. We are a part of the highly regarded Empresaria Group plc UK that operates in more than 19 countries with over 100 offices and listed on the London stock exchange.


Company Name IMS People (Interactive Manpower Solutions Pvt. Ltd.)

Job Title -Recruitment Consultant/ Junior Recruitment Consultant

Division ORS US

Shift Timings 6:30PM 3:30am (9 Hours) or 7:30pm 4:30am (9 Hours)

Job Location Ahmedabad

Reports to Team Lead/ Assistant Operations Manager


If you can help us recruit faster and more effectively, we would like to meet you. You will play an important part in building a strong brand for our company to ensure we attract, hire, and retain the most qualified employees for our clients.


Roles and Responsibilities-


  • Sourcing the candidate from various sources like job Portals, Database, references etc.
  • Submit qualified candidates to open job requirements
  • Foster long-term relationships with candidates
  • Willing to work on tight deadlines.
  • Perform pre-screening calls to analyse applicants abilities


Job Qualifications -


  • Excellent verbal and written communication skills
  • Strong desire to self-learn
  • Comfortable with high speed working under pressure
  • Diploma or bachelors degree


Benefits-


  • You will be working with award winning organization (Dream Company to work, Best place to work and The Global outsourcing 100 -IAOP) we can add other awards
  • Excellent Incentives
  • 5 Days Working
  • Get exposer working with fortune 100 clients globally.
  • Internet Reimbursement.
  • Extensive Training Program
  • Subsidiary food available during working hours
  • Mediclaim
  • Attractive Referral Bonus
  • Monthly R&R
  • World class infrastructure with unlimited tea and coffee
  • Sporting events and corporate gathering
  • Access to an indoor game and recreation area


Regards,


Parth Patel

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Customer Service

New
Hyderabad, Andhra Pradesh FLY Consulting Services

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Job Description

Dear Candidate,


We are hiring for one of our client for customer service role. Go through below job description.


12 months of any voice/backend/email/chat/Technical chat or voice/International sales experience is considered


Excellent English comm skills required & Immediate joiner's only


Role:- Customer Service voice - Premium

Qual:-Any Grad & 5 Days Working

CTC - Up-to 3.0 LPA and day shift

Work Loc: - Secunderabad

Languages:- English with Telugu or Hindi, or Tamil (Any regional language is fine).



Excellent English comm skills required

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Customer Service

Ahmedabad, Gujarat Arise Solution (A Recruitment & Staffing Firm)

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Job Description

We are looking for individuals for Inbound Customer Service Voice, Chat & Email Blended Process.


Roles and responsibilities:

Handling customer queries on Web Chat, E-mails. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. Actively participate in team meetings.



Salary and shift Timing:

Starting salary for Fresher: 23K + Incentives

Salary for Experience: UPTO 40K + Incentives (Depends On Interview)

Shift time: Rotational

5 Days working (Week off also Rotational)

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Customer Service

Navi Mumbai, Maharashtra PHEONIX PLACEMENT

Posted today

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Job Description

At Phoenix Placement, we connect exceptional talent with leading organizations, offering tailored recruitment solutions that empower both businesses and job seekers across diverse industries.

The Role

You will be responsible for :

  • Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
  • Partnering with the sales team to ensure that new customers are onboarded successfully.
  • Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
  • Ensuring a high level of customer renewals.
  • Building strong product expertise and providing training & ongoing support as required.
  • Providing feedback and advocacy on customer pain-points to internal teams.

Ideal Profile

  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of Good Communication
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal driven and work well in fast paced environments
  • You are adaptable and thrive in changing environments

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Join a market leader within Other Services
  • Flexible working options
This advertiser has chosen not to accept applicants from your region.

Customer Service

New
Noida, Uttar Pradesh iQor

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Job Description

Job Summary:

We are searching for a polite, professional Customer Service Representatives to represent our clients professionally by providing remarkable service to their customers. The Customer Service Representative may handle a high volume of inbound calls or inbound chat messages and should seek to create a positive experience for each customer. Customer Service Representatives will listen to customers to understand the reason for their call or inquiry, address all inquiries and provide an accurate and efficient response.

Responsibilities:

  • Answer inbound calls or chats and greet customers with energy and enthusiasm.
  • Build lasting relationships with clients, customers, and other team members based on trust and reliability.
  • Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
  • Meet department productivity and quality standards.
  • Strive for first call resolution and take true ownership of customer needs and issues.
  • Communicate and follow instructions for one call customer resolution.
  • Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
  • Take an active role in educating customers about our clients products and services.
  • Mininum Qualifications and Skills:

  • At least 18 years old
  • Good English communication and writting skills
  • Knowledge of collections and customer service practices and principles
  • Preferably with at least 6 months of International BPO experience
  • Can work full-time, on flexible schedules and overtime
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    Customer Service

    Malad East, Maharashtra Illusion Dental Laboratory

    Posted today

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    Job Description

    - The candidate should possess excellent verbal and written communication

    skills.

    - The ideal candidate should be ready to accept challenges and possess

    excellent

    interpersonal skills and the ability to multi-task.

    - Experience required Minimum 6month

    - Experience in Customer service handling Inbound calls

    - Good knowledge of basic computer applications

    - She must be well versed in Phone collections , retention and Escalation

    Handling.

    - Candidate having good communication in English and presentable

    personality is required.

    Company website:

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