1,253 Billing Analyst jobs in India

Billing Analyst

Karnataka, Karnataka Sprinklr

Posted 2 days ago

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Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
**Job Description**
**What Does Success Look Like**
We are looking for a detail-oriented Billing Analyst with 2-5 years of experience, specializing in Order to Cash (O2C) processes. The ideal candidate will play a key role in managing billing operations, ensuring accuracy in invoicing, and supporting revenue recognition processes.
Location- Bangalore
Shift Timings- 2 pm to 11 pm IST (UK Shift timings)
**What You'll Do**
- Manage end-to-end Order to Cash (O2C) processes, including invoicing, collections, and reconciliations.
- Ensure accurate and timely generation of invoices in compliance with company policies.
- Work closely with finance, sales, and customer success teams to resolve billing discrepancies.
- Analyze and validate contract terms to ensure correct billing and revenue recognition.
- Maintain billing records and documentation for audits and financial reporting.
- Support process improvements and automation efforts to enhance billing efficiency.
**What Makes You Qualified**
- 3-5 years of experience in billing, accounts receivable, or related finance roles.
- Strong knowledge of Order to Cash (O2C) processes.
- The ideal candidate should be well-versed and experienced in using widely adopted vendor/supplier invoicing portals such as SAP Ariba, Coupa, and similar platforms.
- Proficiency in ERP systems (e.g., NetSuite, Salesforce (SFDC) SAP, or similar)
- Excellent attention to detail and problem-solving skills.
- Strong communication and stakeholder management skills.
- Ability to work in a fast-paced, high-growth environment.
**Preferred Qualifications**
- Experience working in a SaaS or subscription-based business model.
- Familiarity with revenue recognition principles (ASC 606 or IFRS 15).
**Why You'll Love Sprinklr:**
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.
We're excited that you're interested in joining Sprinklr!
Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.
Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people - to treating them like family, and to sharing a culture that reflects our values.
Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.
Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.
Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form ( .
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Billing Analyst

Hyderabad, Andhra Pradesh HighRadius

Posted 4 days ago

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Job Description

About Us:


HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.


Key responsibilities:


1.AR Billing - Act as a single threaded owner for all the allocated customer accounts and handle order creation within 24 hours of receipt of new contract and ahead of 6 months prior renewal. Also responsible to achieve industry standard accuracy in billing.

2.Customer Communication - Be account-focused and should be able to handle billing inquiries from the customers.

3.Time Management - Key to this role. Responsible to track the deliverables periodically and ensure smooth accounting close MoM. This is achieved by maintaining a report for pending delivearbles and not waiting to send follow-ups to both internal and external stakeholders.


Skills & Requirements Needed:


  • Bachelor's or Master’s Degree (preferably from a top reputed university)
  • Minimum 2 years of experience in Billing end to end process
  • End to End understanding of Order to Cash process (including Customer Master, Contract Management, Sale Order Creation, Invoicing, Collections and Dispute Resolution)
  • Planning, Monitoring & Controlling
  • Experience in NetSuite; G-Suite tools is a good to have



What You’ll Get:


  • Competitive salary
  • Fun-filled work culture ( )
  • Equal employment opportunities
  • Opportunity to build with a pre-IPO Global SaaS Centaur
This advertiser has chosen not to accept applicants from your region.

Billing Analyst

Hyderabad, Andhra Pradesh HighRadius

Posted today

Job Viewed

Tap Again To Close

Job Description

About Us:

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.

With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Key responsibilities:

1.AR Billing - Act as a single threaded owner for all the allocated customer accounts and handle order creation within 24 hours of receipt of new contract and ahead of 6 months prior renewal. Also responsible to achieve industry standard accuracy in billing.

2.Customer Communication - Be account-focused and should be able to handle billing inquiries from the customers.

3.Time Management - Key to this role. Responsible to track the deliverables periodically and ensure smooth accounting close MoM. This is achieved by maintaining a report for pending delivearbles and not waiting to send follow-ups to both internal and external stakeholders.

Skills & Requirements Needed:

  • Bachelor's or Master’s Degree (preferably from a top reputed university)
  • Minimum 2 years of experience in Billing end to end process
  • End to End understanding of Order to Cash process (including Customer Master, Contract Management, Sale Order Creation, Invoicing, Collections and Dispute Resolution)
  • Planning, Monitoring & Controlling
  • Experience in NetSuite; G-Suite tools is a good to have

What You’ll Get:

  • Competitive salary
  • Fun-filled work culture (
  • Equal employment opportunities
  • Opportunity to build with a pre-IPO Global SaaS Centaur
This advertiser has chosen not to accept applicants from your region.

Billing Analyst

Hyderabad, Andhra Pradesh HighRadius

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

About Us:

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide. Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.
With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Key responsibilities:

1.AR Billing - Act as a single threaded owner for all the allocated customer accounts and handle order creation within 24 hours of receipt of new contract and ahead of 6 months prior renewal. Also responsible to achieve industry standard accuracy in billing.
2.Customer Communication - Be account-focused and should be able to handle billing inquiries from the customers.
3.Time Management - Key to this role. Responsible to track the deliverables periodically and ensure smooth accounting close MoM. This is achieved by maintaining a report for pending delivearbles and not waiting to send follow-ups to both internal and external stakeholders.

Skills & Requirements Needed:

Bachelor's or Master’s Degree (preferably from a top reputed university)
Minimum 2 years of experience in Billing end to end process
End to End understanding of Order to Cash process (including Customer Master, Contract Management, Sale Order Creation, Invoicing, Collections and Dispute Resolution)
Planning, Monitoring & Controlling
Experience in NetSuite; G-Suite tools is a good to have

What You’ll Get:

Competitive salary
Fun-filled work culture ( employment opportunities
Opportunity to build with a pre-IPO Global SaaS Centaur
This advertiser has chosen not to accept applicants from your region.

Billing Analyst

Gurugram, Uttar Pradesh Confidential

Posted today

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Job Description

KEY RESPONSIBILITIES:

  • To ensure timely invoicing and submission of invoices as per clients required format.
  • To ensure that the Invoicing SOPs are in place along with the invoice submission requirements for all clients.
  • To provide timely resolution to clients corresponding to billing disputes raised by them.
  • To focus on automation of manual tasks and increase the billing efficiency & accuracy.
  • To build in a logical approach for resolving the source of billing issues and streamline the process.
  • To streamline the end to end invoicing process for faster realization of invoices.
  • Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information.
  • Ability to resolve statutory audit, internal audit and tax audit queries
  • Assisting team members in training and knowledge enhancement

EXPERIENCE :

  • Hands on experience working in the logistics/D2C/Ecommerce domain is a huge plus.
  • Extensive experience in a fast- paced environment having handled scale & complexity would be ideal to succeed in this role.

FUNCTIONAL SKILLS:

  • Proficient in Microsoft Excel, Power point, Word.
  • Excellent communication & Writing skills.
  • Good Acumen in Analytic and Logical skills

BEHAVIOURAL SKILLS:

  • Uncompromising integrity and work ethic.
  • Ability to execute under tight deadlines.
  • Outstanding communication, leadership and interpersonal skills with the ability to work effectively with people at all levels of the organization.

Skills Required
Ms Excel, Analysis, Billing, Communication Skills, Logistics
This advertiser has chosen not to accept applicants from your region.

Billing Analyst

Gurugram, Uttar Pradesh GSPANN

Posted today

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Job Description

Description GSPANN is hiring a Billing Analyst to manage end-to-end billing operations and resolve invoice-related issues in a dynamic & technology-driven environment. If you thrive in cross-functional collaboration and possess a strong grasp of billing tools and systems, this role is for you.

Role and Responsibilities

  • Identify and resolve issues related to invoice processing, including billing discrepancies and errors.
  • Contribute to billing-related projects as needed across various functions.
  • Collaborate with teams from Finance, Deal Desk, Sales, Information Technology (IT), and customers to ensure accurate and timely invoicing.
  • Manage incoming billing inquiries and collectability concerns, directing them appropriately to Collections and Sales teams.
  • Guide customers in understanding their invoices based on usage and plan types.
  • Respond to billing-related queries and outstanding invoices through email and phone communication.
  • Work closely with Sales and other internal departments to address and resolve billing challenges.
  • Ensure timely invoicing of month-end orders to support accurate period-end reporting.
  • Provide support during financial audits and participate in ad-hoc accounting projects as required.
  • Assist with closing duties at month-end, quarter-end, and year-end.
  • Partner with cross-functional teams, including Revenue Accounting, General Ledger (GL) Accounting, Finance, Tax, Legal, and IT.
  • Support the implementation and monitoring of financial controls and contribute to system improvements.
  • Handle ad-hoc requests with flexibility and a team-first attitude.
  • Utilize experience with Zuora, a cloud-based subscription management platform, in day-to-day operations.
  • Skills and Experience

  • Minimum of 4 years of experience in billing operations.
  • Hands-on experience in billing processes within Software as a Service (SaaS) companies.
  • Proficient in multitasking and prioritizing concurrent projects.
  • Familiarity with consumption or usage-based billing models.
  • Working knowledge of platforms such as Salesforce, Zuora, NetSuite, and Billing Platform.
  • Experience in implementing or transitioning to new billing systems and tools.
  • Strong verbal and written communication abilities.
  • This advertiser has chosen not to accept applicants from your region.

    Billing Analyst

    Chennai, Tamil Nadu SES Latin America

    Posted today

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    Job Description


    Billing Analyst

    ROLE DESCRIPTION SUMMARY

    The incumbent is responsible for the invoicing and AR subledger management for SES contracts within the assigned scope of entities . This position pays a key role in assuring accurate and timely billing that underpins SES ability to collect cash and book revenues. and the incumbent interacts with Revenue Assurance, Sales, Credit and Collections, Taxes, Customer Account Management, Legal, Auditors and customers worldwide. It serves as a critical point of contact with the SES customers and therefore has an important impact on customer satisfaction

    PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

    • Ensure contractual data is correctly entered in the ERP system, including among others: legal entity, currency, payment term/settlement rules, billing plan, addresses, customer contacts, satellite, pricing conditions, MRC, FOC period, early termination dates, etc. Update the information in case of inconsistencies, ensuring all activations are processed within two (2) days of receipt
    • Ensure the usage-based billing, occasional use billing, and other billing types and triggers are closely monitored and correctly billed as required
    • Process and timely deliver customers’ invoices consistent with the contractual terms and conditions
    • Ensure the AR subledger is accurately maintained
    • Respond to customers’ billing inquires
    • Review and analyze all billing plans to ensure they maintain high level accuracy
    • Maintain controls to the billing process to ensure accuracy, timeliness and efficiency. These controls may include current period vs previous periods invoicing.
    • Coordinate contract set up and billing plan correctness with revenue recognition team
    • Coordinate billing activities with Credit and Collections staff, Legal and Customer Account Management monthly to ensure billing changes are consistently maintained with the respective teams
    • Participate in the monthly closing activities
    • Provide analysis and other information to customers upon request
    • Perform other projects and tasks as requested by manager
    • Main interfaces with Customer Account Managers, Sales Directors and Customers.
    • Actively participate in business application projects (CRM, ERP, Billing and credit note automation tools)

    COMPETENCIES

    • Thorough knowledge of SAP and MS suite (Excel, World, PowerPoint, Power Automate). Knowledge of MSD365 and Salesforce is beneficial.
    • Must demonstrate a very close attention to processing and details.
    • Ability to meet tight deadlines.
    • Consistently high level of performance
    • Must possess superior problem-solving skills
    • Ability to work well in a multi-cultural environment and in multi-disciplined teams.

    QUALIFICATIONS & EXPERIENCE

    • Bachelor’s degree in Finance or Economics from a recognized university
    • Seven or more years of working experience with a ERP and CRM systems (SAP, MSD Dynamics etc.)
    • Good understanding of accounting principles incl. basic knowledge of revenue recognition
    • Experience with dealing with a global customer base
    • Fluency in English both written and verbal. Other relevant language is an asset (e.g. French, German, Spanish)

    OTHER KEY REQUIREMENTS / COMMENTS

    • Billing KPI’s include:
      • Number of invoices produced by Entity/Natural Business Unit
      • Total US Dollar amount for invoices processed in each period
      • Number of Credit notes processed and US Dollar amount processed
      • Percentage of invoices delivered via email

    SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

    For more information on SES, click .

    This advertiser has chosen not to accept applicants from your region.
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    Billing Analyst

    Prayagraj, Uttar Pradesh Employment Hero

    Posted today

    Job Viewed

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    Job Description

    Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

    Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

    The EH Way

    At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

    1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
    2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
    3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
    4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
    5. We Live by Our Values - we role model our values 100% of the time
    6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

    This role 

    We’re on the lookout for a sharp, detail-oriented Billing Analyst to join our Finance team. In this role, you'll take the lead on managing end-to-end billing processes and supporting projects that level up our billing systems and customer experience.

    You’ll thrive in this role if you bring curiosity, a knack for problem-solving, and the ability to keep pace in a fast-changing environment. If digging into data, streamlining processes, and helping things run smoother than a freshly updated spreadsheet sounds like your thing - we’d love to hear from you.

    This will include

    • Be the go-to for billing queries from both internal teams and customers
    • Own the end-to-end customer billing process
    • Run monthly billing cycles and ensure accuracy
    • Maintain and update our billing system — including accounts, products, subscriptions and workflows
    • Prepare monthly billing reports and provide insights where needed
    • Handle ad hoc billing and make adjustments to accounts as required
    • Collaborate with the broader Finance team on cross-functional projects
    • Support ad hoc reporting and contribute to continuous improvement initiatives

    Who you are 

    To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

    • Solid understanding of billing processes and functions
    • A methodical and logical approach to resolving billing scenarios
    • 2–3 years' experience in a similar role
    • Familiarity with Zuora or similar SaaS billing platforms
    • Intermediate to advanced Microsoft Excel skills (pivots, lookups, the works)
    • Bonus points for experience working in a high-growth tech or SaaS environment

    What we can offer

    At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

    • You will work remotely, with the flexibility to own your time and impact
    • You will access cutting-edge tools to amplify your work, knowledge and outputs 
    • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
    • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
    • You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

    At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

    Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

    This advertiser has chosen not to accept applicants from your region.

    Billing Analyst

    Confidential

    Posted today

    Job Viewed

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    Job Description

    Job Purpose and Responsibilities

    Intercontinental Exchange has an opportunity for a Full-Time AR Billing Analyst. The AR Billing Analyst will have the following responsibilities:

    • Perform AR/OTC billing activities for various revenues streams, such as Options and Equities Trading fees, Listing fees, Pricing and Reference Data fees, Connectivity fees, Market Data fees, Regulatory fees and other miscellaneous billing fees.
    • Complete AR billing implementations to address additions, modifications and terminations of service within accounts timely and accurately.
    • Review fee schedules within customer contracts to ensure billing is done accurately based on contractual terms.
    • Communicate with various business units, colleagues, and customers to resolve inquiries and/or discrepancies.
    • Perform invoicing quality review and make recommendations to enhance billing methods, processes and controls.
    • Consistently meet all required deadlines for timely collection/remittance of revenue.
    • Monitor and maintain billing inboxes for customer inquiries and respond promptly and professionally.

    Knowledge And Experience

    The position of Billing Analyst will have the following requirements:

    • Associate or Bachelor's degree in Accounting or business-related field.
    • At least 1-2 years of prior billing experience.
    • Candidate must possess excellent verbal and written communication skills.
    • Candidate must have strong organizational skills with extreme attention to detail.
    • Intermediate to Advanced Microsoft Excel skills are required.
    • Must have the ability to analyze and solve problems, prioritize tasks and work independently.
    • Candidate must be able to handle confidential and sensitive information in a professional manner.
    • Experience dealing with a large customer base is a plus.
    • Ability to work in a fast-paced environment and have the flexibility to handle various job assignments.

    Skills Required
    Billing, Accounting
    This advertiser has chosen not to accept applicants from your region.

    Billing Analyst

    Prayagraj, Uttar Pradesh Employment Hero

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

    Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

    The EH Way

    At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

    1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
    2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
    3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
    4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
    5. We Live by Our Values - we role model our values 100% of the time
    6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

    This role 

    We’re on the lookout for a sharp, detail-oriented Billing Analyst to join our Finance team. In this role, you'll take the lead on managing end-to-end billing processes and supporting projects that level up our billing systems and customer experience.

    You’ll thrive in this role if you bring curiosity, a knack for problem-solving, and the ability to keep pace in a fast-changing environment. If digging into data, streamlining processes, and helping things run smoother than a freshly updated spreadsheet sounds like your thing - we’d love to hear from you.

    This will include

    • Be the go-to for billing queries from both internal teams and customers
    • Own the end-to-end customer billing process
    • Run monthly billing cycles and ensure accuracy
    • Maintain and update our billing system — including accounts, products, subscriptions and workflows
    • Prepare monthly billing reports and provide insights where needed
    • Handle ad hoc billing and make adjustments to accounts as required
    • Collaborate with the broader Finance team on cross-functional projects
    • Support ad hoc reporting and contribute to continuous improvement initiatives

    Who you are 

    To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

    • Solid understanding of billing processes and functions
    • A methodical and logical approach to resolving billing scenarios
    • 2–3 years' experience in a similar role
    • Familiarity with Zuora or similar SaaS billing platforms
    • Intermediate to advanced Microsoft Excel skills (pivots, lookups, the works)
    • Bonus points for experience working in a high-growth tech or SaaS environment

    What we can offer

    At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

    • You will work remotely, with the flexibility to own your time and impact
    • You will access cutting-edge tools to amplify your work, knowledge and outputs 
    • You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
    • You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
    • You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

    At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

    Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

    This advertiser has chosen not to accept applicants from your region.
     

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