48 Billing Operations jobs in India
Billing Operations Intern
Posted 2 days ago
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Job Description
Codingal ( is the global leader in online AI & coding education for kids and teens. We offer live, interactive classes led by expert Computer Science instructors, empowering students to build apps, games, websites, and AI-powered projects.
Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists. With a curriculum accredited by STEM.org and aligned with the K-12 Computer Science Framework, we offer personalized learning through 1:1 and small-group classes.
As AI reshapes the world, Codingal integrates real-world AI tools like ChatGPT, machine learning, and data science into the learning journey, helping kids not just use AI but build with it.
Trusted by over 1 million students worldwide and backed by Y Combinator, Rebright Partners, and top angels, Codingal is rated 4.9/5 by students and has an NPS of 86, making it the most loved platform for coding and AI education.
Role Overview
As a Billing Operations Intern, you’ll play a key role in ensuring smooth and timely fee collection from parents across the globe.
You’ll engage with customers whose payments are pending or whose auto-charges have failed, helping them resolve payment issues in a polite and efficient manner.
This role sits at the intersection of finance operations, customer service, and revenue assurance, ideal for someone who is detail-oriented, empathetic, and communication-savvy.
Key Responsibilities
1. Reach out to parents whose payments are due, failed, or pending through WhatsApp, email, and calls.
2. Understand and document the reason for payment delays (e.g., card expired, missed reminder, etc.).
3. Share payment links and assist parents with payment completion or retry steps.
4. Coordinate with the Finance Ops and Customer Relationship teams to ensure records are updated in real time.
5. Track and report daily payment recovery status in Google Sheets / internal dashboards.
6. Escalate special cases (refund requests, duplicate charges, payment disputes) to senior team members.
7. Provide friendly and professional support to parents, maintaining a positive brand image.
8. Ensure 100% data accuracy while updating CRM or billing tools.
Skills & Qualifications
- Strong verbal and written communication skills in English (knowledge of Hindi or other languages is a plus).
- Basic understanding of online payments and digital payment methods (Stripe, Razorpay, PayPal, etc.).
- Comfort using Google Sheets, CRMs, and email tools.
- Excellent attention to detail and ability to follow structured workflows.
- Empathy, patience, and professionalism while dealing with parents.
- Completed a Bachelor’s degree in Commerce, Finance, Business Administration, or related fields.
What You’ll Gain
1. Hands-on experience in Finance Operations & Billing Support in a fast-growing global EdTech.
2. Learn how payment gateways, auto-charge systems, and recovery workflows operate.
3. Opportunity to collaborate across teams like Customer Relations, Finance, and Tech.
4. Internship certificate and performance-based Pre-Placement Offer (PPO) for top performers.
Perks:
Free Lunch + Dinner
Mentorship from senior leadership at Codingal.
A chance to convert into a full-time role based on performance.
Education: Bachelor’s degree
Stipend: INR 20,000-22,000/month
Duration: 6 Months
Location: HSR Layout, Bangalore, India
Please note that this is an in-person role, with no remote option available.
You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.
Apply now!
Medical Billing executive
Posted 23 days ago
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Company Overview
Spandana Hospital is a highly reputed healthcare institution located in Bangalore, dedicated to offering world-class health services at affordable costs. Our experienced team of medical and administrative professionals is committed to delivering high-quality tertiary and critical care. As a leader in the Hospital and Health Care industry, we are focused on patient-centered service for optimal health outcomes. For more information, visit our website .
Job Overview
We are seeking a Junior Medical Billing Executive to join our team in Bengaluru on a full-time basis. The ideal candidate will have 1 to 3 years of experience in the medical billing field. The individual will be responsible for handling multiple aspects of medical billing and collections while ensuring accurate billing processes are followed consistently.
Qualifications and Skills
- Proficient experience with Electronic Health Records (EHR) Software (Mandatory skill).
- Expertise in Claim Submission processes, ensuring timely and accurate transactions (Mandatory skill).
- Skilled in Payment Posting, efficiently processing payments and adjustments (Mandatory skill).
- Knowledge in CPT Coding, successfully using the correct code to expedite the billing process.
- Understanding of ICD-10 Coding, ensuring correct diagnostic labeling for insurance claims.
- Familiarity with HCPCS, effectively categorizing a variety of healthcare services and supplies.
- Revenue Cycle Management capability, overseeing the financial aspects from service delivery to payment.
- Proficient in Denial Management, identifying and appealing denied claims effectively.
Roles and Responsibilities
- Manage patient billing processes, ensuring timely and accurate charge entry into the system.
- Review and verify coding accuracy to comply with standard protocols and prevent rejections.
- Prepare and process claims, adhering to various insurance and billing guidelines.
- Resolve billing issues by routinely examining accounts and addressing discrepancies promptly.
- Post payments received from patients and insurance companies, maintaining precise records.
- Communicate effectively with insurance representatives and patients to reconcile account balances.
- Conduct regular follow-ups on unpaid claims and handle insurance denial appeals.
- Collaborate with the healthcare team to streamline billing operations and enhance efficiency.
Senior Business Analyst – Billing, Client Insights & Operations - Vertoz
Posted 18 days ago
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Job Description
We’re seeking a Senior Business Analyst to strengthen our business operations and client intelligence function.This role will be responsible for managing billing accuracy, commercial insights, client-level reporting, and operational performance tracking across multiple accounts — primarily for US-based clients.The ideal candidate combines financial discipline, analytical problem-solving, and process mindset, enabling leadership to make informed business and delivery decisions.
ZKraft: At Zkraft, we are a leading digital marketing agency offering comprehensive digital solutions, ranging from strategy, transformation, media planning and buying. We combine creativity, technology, and data to deliver impactful digital marketing strategies. With proprietary AI-powered platforms like Ingenious Plex, Azurite, and Qualispace, we optimize campaigns and drive measurable business growth. Our cutting-edge ad formats, including interactive banners, Swirl Ads, and CTV solutions, enable us to engage audiences effectively.We are proud to serve industries such as E-commerce, BFSI, Healthcare, Real Estate, and Government sectors, and specialize in verticals like Automotive, Entertainment, and more. With global recognition, a proven track record, and a client-centric approach, Zkraft is the trusted partner for businesses aiming for growth.
What you will do:
1. Billing & Commercial ManagementManage end-to-end billing workflows, ensuring accuracy and alignment with scope and client approvals.Maintain commercial trackers for each client covering retainers, change requests, renewals, and payment timelines.Track account-level profitability, utilization, and delivery efficiency.Highlight discrepancies or overages and work with leadership to course-correct.Partner with finance to ensure timely invoicing and forecasting accuracy.2. Account Insights & Reporting Create account-level dashboards and reports highlighting revenue, cost, delivery health, and performance KPIs.Deliver Monthly Business Review (MBR) reports for leadership and client success teams.Track and present data-driven insights on client retention, growth, and margin improvement.Correlate campaign and operational performance with business outcomes.3. Task Tracking & Operational Visibility Design and maintain task-level reporting systems to monitor deliverables, ownership, and turnaround times (TATs).Ensure all client tasks and dependencies are visible and measurable across teams.Generate reports to identify delays, SLA breaches, or efficiency bottlenecks.Collaborate with project managers to streamline delivery workflows and improve TAT compliance.4. Leadership Reporting & Business InsightsBuild business-level dashboards summarizing performance across accounts.Support leadership in forecasting, capacity planning, and revenue analysis.Present insights that drive better decision-making across delivery, client management, and finance.Standardize reporting templates, KPIs, and communication cadence for consistency.Requirements6–10 years of experience in business analysis, operations, or commercial management (preferably in a digital marketing or IT services agency).Strong understanding of agency commercials — retainers, project-based billing, time tracking, and margin analysis.High proficiency in Google Sheets / Excel, data visualization tools (Power BI, Looker, Data Studio), and project management tools (Asana, Monday, Jira,Teamworks, etc.).Excellent analytical, communication, and coordination skills across teams.Ability to manage multiple accounts and reporting cadences in a fast-paced environment.Strong ownership mindset with attention to detail and operational discipline.Experience in setting up or managing a centralized Client Center / Business Intelligence Unit / PMO for client reporting and operational visibility.Exposure to US-based accounts or white-label delivery models.Familiarity with automation tools (Zapier, Google Apps Script, or API-based dashboards).Understanding of marketing delivery metrics (SEO, Paid Media, ORM, Content).Accounts Receivable
Posted 5 days ago
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About the Company
MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role - “Accounting Associate” within our business operations in Bangalore, India.
About the Role
The Accounts Receivables (AR) team is responsible for managing the collection of outstanding invoices and ensuring timely payment from clients. Key functions include creating and sending invoices, processing payments, following up on overdue accounts, resolving billing issues, and maintaining strong customer relationships. The team also generates AR reports and ensures compliance with company policies.
Responsibilities :
- Accounts Receivable
- Reconciling Bank book with MSI Books
- Reconciling Customer Books with MSI
- Creating deposits - Cash, Credit Card, Checks and Wire transactions using ERP software
- Application of Cash Receipts to Customer Accounts
- Processing AR & SO credits – Generating Credit memos in customer account when customer returns the material
- Perform additional duties as required and or requested
- Follow up on aging balance of customer which is past due
- Making calls to customers for payments and solving them
- Follow up on Credits to be issued
- Creating Customer Accounts and verifying them
- Verification of Resale Certificate
- Issuing sales tax credits after verification of Resale certificate
- Verification of credit application with state websites
- Making calls to customers and references daily
- Prepare age reports for Branch
Qualifications
Graduate / Postgraduate in any discipline with overall 1-3 years of work experience/Freshers.
Required Skills
- Ability to solve problems and identify opportunities through analytical thinking
- Strong attention to detail and has ability to learn quickly
- Excellent communication skills with good command over English language (verbal & written)
- Ability to work independently in a team
This role offers a structured career path with opportunities to progress into senior positions, leadership roles, or cross-functional projects we are equal opportunity employer with growth based on meritocracy.
We shall prioritize candidates based out of Bangalore and available to join with short notice / sooner.
Accounts Receivable
Posted 23 days ago
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Job Description
Designation- Assistant Manager- Accounts Receivable
Function / Vertical- Accounts Receivable including Reconciliation of Receipts
Location- Mumbai (Powai)
Educational Qualification- B Com / MCOM/ MBA Finance
Additional Qualification- Any Tally or accounting package Certification
Specialization- TDS, GST, Partys Ledger Scrutiny.
Industry Type- Only from Insurance Industry (Insurance Broking added Advantage)
Roles and Responsibilities:
- Handle all Receivables on a timely & accurate manner.
- Maintaining the GST Register, Filling of GSTR 1, 3 B Recon 8A, Data Compilation for form 9C.
- Responsible for Maintaining sales Register in Excel
- Reconciliation with 26AS on Monthly basis
- Maintenance of all in-house records physical and/ or digital manner such as Invoices, Tax Documents.
- Maintenance of Debtors Ageing and publishing the status of same.
- Present monthly detailed review of all aspect of Receivables.
No of years of experience - Minimum 3-7 years.
Technical Competencies
Experience with Microsoft Outlook, Word, Excel, PowerPoint, Tally ERP, Tally Prime
Proficiency in excel is an essential requirement.
Behavioral competencies
Eye for detail, updated with latest guidelines, deadline oriented, Methodical, Self-driven,
Solution Oriented, can work Independently, good written and verbal English communication skill.
Accounts Receivable Lead
Posted 1 day ago
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ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking an Accounts Receivable Lead to join our diverse and dynamic team. The Accounts Receivable Lead will lead an Accounts Receivable team of up to 7 people. Supervise and oversee the accounts receivable processes for a portfolio of ICON legal entities ensuring compliance with corporate policies and receivables deadlines. Report on and drive team metrics and manager relationship with other departments and Sponsors/Customers. Continuous improvement of Accounts Receivable processes, and escalation point for queries. Migrate accounts receivable processes to Chennai from other locations and provide cover for other team leads and/or team members.
What You Will Be Doing:
+ Process Improvement: Drive a culture of process improvement by streamlining processes, adding value to the business, and meeting client needs.
+ Billing Management: Oversee end-to-end billing functions to ensure the accurate and timely generation of invoices and credit memos in alignment with contract terms.
+ Budget Compliance: Assure project budget tracking, and ensure that billing aligns with budget constraints.
+ Team Guidance: Provide guidance to the team on daily billing matters and establish processes for new clients as required.
+ Workload Management: Regularly meet with staff to evaluate, plan, and prioritize workload.
+ Financial Reporting: Prepare, analyze, and interpret monthly unbilled reports to effectively manage and prioritize billing.
Your Profile:
+ Bachelor's degree in finance, accounting, or a related field.
+ Experience in accounts receivable, including leadership or supervisory roles.
+ Strong understanding of accounts receivable processes and compliance with corporate policies.
+ Exceptional leadership and team management abilities.
+ Proficiency in process improvement and streamlining.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply
SPE-Accounts Receivable
Posted 1 day ago
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We are seeking a skilled Fixed Asset Specialist with 3 to 5 years of experience to join our team. The ideal candidate will have expertise in Oracle Fusion Financials and a strong background in finance and accounting. This role requires proficiency in managing financial records and reports ensuring accuracy and compliance. The position is based in our office and involves night shifts.
**Responsibilities**
+ Manage accounts receivable processes ensuring timely and accurate invoicing and collections.
+ Oversee the reconciliation of accounts to maintain accurate financial records.
+ Provide support in the preparation of financial statements and reports.
+ Collaborate with the finance team to ensure compliance with accounting standards and regulations.
+ Utilize Oracle Fusion Financials to streamline financial operations and improve efficiency.
+ Analyze financial data to identify trends and discrepancies providing insights for decision-making.
+ Ensure the accuracy of fixed asset records and assist in asset management.
+ Maintain detailed records of transactions and ensure data integrity.
+ Support the month-end and year-end closing processes ensuring all financial activities are completed on time.
+ Assist in the development and implementation of financial policies and procedures.
+ Communicate effectively with internal and external stakeholders to resolve any financial discrepancies.
+ Utilize MS Excel for data analysis and reporting ensuring accuracy and clarity.
+ Provide training and support to junior team members as needed.
**Qualifications**
+ Possess a strong understanding of Oracle Fusion Financials and its application in financial processes.
+ Demonstrate proficiency in managing general ledger and fixed assets.
+ Exhibit excellent analytical skills with the ability to interpret complex financial data.
+ Have a solid background in record to report accounting practices.
+ Show proficiency in MS Excel for financial analysis and reporting.
+ Display strong communication skills in English both written and spoken.
+ Have a keen attention to detail and a commitment to accuracy in financial reporting.
**Certifications Required**
Oracle Financials Cloud Certification CPA or equivalent is a plus.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Accounts Receivable Analyst
Posted 2 days ago
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Want to jump start a career in accounting? We're seeking an analytically-minded expert multitasker and confident people person to join our team as an Accounts Receivable Analyst, where you'll assist the AR Department with their day-to-day operations. As an Accounts Receivable Analyst, you'll be responsible for sales order processing, customer invoicing, posting daily cash and collections of outstanding accounts receivable from our existing client base. You'll be involved in all aspects of collection: from resolving customer billing problems to reducing accounts receivable delinquency. We're looking for a champion of the customer experience-someone who can help set our customers up for success. If you're an Excel whiz and out-of-the-box thinker, this job is calling you!
**About Us**
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
**Responsibilities**
+ Apply daily cash receipts to client invoices and/or accounts in NetSuite
+ Reconcile and validate application of cash to the banking cash reports
+ Prepare and distribute weekly unapplied cash report to appropriate parties
+ Prepare/send Customer Invoices electronically through NetSuite
+ Process special adjustments and/or special billings and process credit memos as applicable
+ Receive and apply remittances to customer accounts
+ Analyze, reconcile, and resolve disputes and deductions
+ Analyze remittances and identify/track non-payments weekly updating Aging Report
+ Send Customer Invoices electronically through NetSuite.
+ Proactively contact customers to resolve payment issues for accounts past due Respond to customer billing inquiries (phone/emails), research and resolve customer account issues and provide professional and courteous customer service at all times
+ Assist in maintaining accurate and complete customer files in all accounting systems.
+ Cross-train on all Accounts Receivable functions to ensure proper coverage at all times
+ Adhere to standardized financial and record keeping procedures of the company
+ Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
+ Protect organization's value by keeping information confidential.
+ Consistently ensure that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies
**Qualifications**
+ Minimum of 3 years of related Accounts Receivable experience
+ Advanced knowledge of Microsoft Office with high proficiency in Excel, including pivots and v-lookups
+ Strong commitment to working with a team, providing excellent customer service in a professional and courteous manner
+ Excellent communication skills, including written and verbal communication with senior management
+ Must be able to interact with all levels of management and external parties
+ Ability to handle multiple tasks under tight deadlines
+ Interest and ability to analyze detailed data and formulate decisions.
+ Ability to work effectively within a fast paced, changing environment that is going through high growth.
+ A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions.
+ Strong analytical skills with attention to detail
**Preferred**
+ Previous experience working for a software or technology company a plus.
**EEO Statement**
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS.
We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at
**Compensation and Benefits**
Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here:
Accounts Receivable Executive
Posted 2 days ago
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**Job Number**
**Job Category** Finance & Accounting
**Location** Moxy Mumbai Andheri West, Plot No. B-38, CTS No. 711, Mumbai, Maharashtra, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We're looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.
If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Mgr. Accounts Receivable
Posted 2 days ago
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Job Description
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
Job Description: Manager, Accounts Receivable
Location: Noida, India
Reporting to: Order to Cash Director, Noida, India
Working Hours: 11:30 AM IST to 8:30 PM IST (flexibility required during month/quarter ends)
Position Overview:
The Manager, Accounts Receivable will support the Invoice to Cash team within the Finance Global Shared Services organization. This role focuses on cash application, review and resolution of open and unapplied payments, driving process efficiencies in cash receipts and manual invoicing, E-invoicing, and supporting AR Subledger close activities. The role also involves resolving past due accounts within existing credit and collections policies, making decisions regarding accounts receivable and account reconciliation, and supporting key initiatives such as MIS and automation.
Primary Job Responsibilities:
- Lead and mentor a team of 6-7 accounts receivable professionals (including Supervisors and Analysts), fostering skill development and career growth.
- Ensure consistent achievement of KPIs and SLA requirements by the team.
- Collaborate with onshore stakeholders to meet defined delivery standards.
- Work with other GFS teams to enhance work quality.
- Focus on improving customer satisfaction scores (CSAT).
- Innovate and implement process improvements.
- Assist in audits for APAC, Continental Europe, and North America.
- Maximize efficiencies in cash receipts and invoicing functions, introducing new processes and technologies.
- Collaborate with internal customers to provide necessary reporting.
- Maintain internal controls related to cash receipts and invoicing.
- Assist in month-end close processes, including journal entries, reconciliations, and closing AR Sub-ledger.
- Manage a portfolio of accounts receivable for assigned territories.
- Perform account reconciliations, provide backup details, and submit tie-offs and refund requests.
- Recommend professional service holds, halt global support when needed, and communicate the status of accounts and pending high-dollar receivables.
- Initiate conference calls on problem accounts.
- Provide performance management reporting and highlight challenges.
Qualifications:
- 12+ years of experience in AR and Collections, with 8 - 10 years' experience in people management.
- Experience with Oracle and D365 is desirable.
- Strong people management skills with a minimum of 10 years managing a team of 8-10 members.
- Commerce graduate with a major in Accounting or Finance; MBA or CA (Intermediate) is desirable.
- Advanced knowledge of Microsoft Excel, PowerPoint, and Power BI.
- Excellent verbal and written communication skills.
- Strong customer service skills and the ability to foster positive working relationships.
- Well-organized, detail-oriented, and self-directed.
- Prior experience working remotely with a US multinational company is a plus.
- Self-motivated with strong analytical skills and experience in handling transformation and automation projects.
Preferred Skills:
- Advanced knowledge of Microsoft Excel or Power BI.
- Knowledge of Robotics Process Automation (RPA).
- Exposure to ERP implementation.
- Experience in process automation and transitions.
This role offers an exciting opportunity to lead a dynamic team and drive significant improvements in the accounts receivable function. If you are a seasoned professional with a passion for process optimization and team development, we encourage you to apply.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.