986 Billing Operations jobs in India

Billing Operations Associate

Chennai, Tamil Nadu Athenahealth

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Description

Position Summary: Accounts Receivable Associate to provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to provide support on any other job-related assignments by authorized leadership.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Essential Functions (Duties and Responsibilities):

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please list the responsibilities in order of importance starting with the most critical.

100% Responsibilities may include, but are not limited to:

  • Follow established procedures for processing receipts, relating to lockbox deposits, chech deposits, ACH/Wire payments, and Returns, etc
  • Work together with internal and external customers for the improvements in cash application, as well as collections and credits processing. Carry out billing, collection and reporting activities according to specific deadlines
  • Monitoring customer account details for non payments, delayed payments and other irregularities
  • reconciliation of accounts
  • Capable of resolving complex issues about collections.
  • Maintain accounts receivable customer files.
  • Investigate and resolve customer queries/accounts with respect to billing issues and discrepancies relating to customer payments
  • Process adjustments such as bad debt write offs and bad debt allowances for month end
  • Follow up on past due accounts and report on the progress of collection efforts on a weekly basis
  • Communicating with customers via phone, email, mail or personally
  • Assist in recruiting, training as well as motivate an accounts receivable team.
  • Education & Experience Required:

  • Bachelor’s degree is mandatory
  • Knowledge of accounts receivable
  • Knowledge of office administration and procedures
  • Knowledge of general bookkeeping procedures
  • Proficient in relevant computer applications
  • 4-5 years accounts receivable and general accounting experience
  • Knowledge & Skills:

  • Attention to detail and accuracy
  • Interpersonal skills
  • Good communication skills
  • Organizational skills
  • Information management
  • Problem-solving skills
  • Decision-making skills
  • Stress tolerance
  • Tenacious
  • Negotiation skills
  • Conflict management skills
  • About athenahealth

    Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

    Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

    Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

    What we can do for you:

    Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

    We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

    In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

    Learn more about our culture and benefits here: athenahealth.com/careers

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    Manager Billing Operations

    Pune, Maharashtra Avalara

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    What You'll Do A billing manager with Zuora, Salesforce, and NetSuite experience oversees billing processes, manages systems like Zuora and NetSuite, and ensures seamless integration with Salesforce for Billing processes and other departments. We are looking for expertise in billing principles, subscription management, and revenue recognition, along with to lead teams and improve processes. What Your Responsibilities Will Be Job Responsibilities – Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills: Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices. Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans. What You'll Need to be Successful A degree in business administration in finance. Experience – 10+ in billing domain. Maintain attention to detail and support accuracy in financial tasks. Work with financial and numerical data. Manage daily responsibilities and task prioritisation with ease. When needed and on assigned tasks. Good command at verbally and in writing. You will report to Director. Open to work in shift- to am (US/UK Shift)– Subject to change observing the process need. #LI-Onsite How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us Responsibilities – Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills: Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices. Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans.
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    Senior Manager Billing Operations

    Bengaluru, Karnataka Finastra

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    Responsibilities We are in search of an adept Accounts Receivable Partner with a solid background in Billing Operations, exceptional leadership abilities, and expertise in Salesforce (SFDC) & NetSuite (ERP). This role will primarily focus on overseeing billing operations to ensure accuracy, efficiency, and timely invoicing. We seek a strategic leader who can effectively manage a team, collaborate across departments, and drive continuous improvements in billing processes. Key Responsibilities: Billing Operations Management: Supervise end-to-end billing operations, including invoicing, billing adjustments, and Invoice reconciliation. Implement best practices for billing accuracy and timeliness, reducing billing errors and discrepancies. Ensure adherence to company policies, accounting standards, and regulatory requirements. People Management: Lead and mentor a team of billing professionals, providing guidance, coaching, and performance feedback. Foster a culture of accountability, collaboration, and continuous learning within the billing team. Manage workload allocation, resource planning, and performance evaluations. System Expertise: Utilize proficiency in Salesforce (SFDC) & NetSuite (ERP) to optimize billing processes, enhance automation, and ensure data accuracy. Collaborate with IT and relevant stakeholders to implement system enhancements, upgrades, and integrations. Provide training and support to team members on system functionalities and best practices. Financial Reporting and Analysis: Generate accurate and timely billing reports, metrics, and analysis for management review. Monitor key billing performance indicators (KPIs) and trends, identifying opportunities for improvement and risk mitigation. Collaborate with Finance and other departments to reconcile billing accounts, resolve discrepancies, and support audit requirements. Cross-Functional Collaboration: Work closely with Sales, Operations, and Customer Service teams to address customer billing inquiries, disputes, and issues. Collaborate with Finance, Treasury, and Legal departments on billing-related matters such as revenue recognition and contract review. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field. 6-10 years of progressive experience in billing operations management, preferably in a dynamic environment. Proficiency in Salesforce (SFDC) & NetSuite (ERP) Strong leadership skills with demonstrated ability to motivate, develop, and empower teams. Excellent communication, interpersonal, and problem-solving skills. Detail-oriented with a focus on accuracy, efficiency, and process improvement. Ability to thrive in a dynamic, evolving organization and drive change effectively. Preferred Qualifications: Master's degree or professional certification Experience in implementing or optimizing billing processes and systems. Knowledge of Indian accounting standards and taxation regulations. Familiarity with industry-specific regulations (e.g., SaaS and Fintech).
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    Specialist - Invoice Processing

    Hyderabad, Andhra Pradesh International Flavors & Fragrances

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    Req ID- 501783

    Job Description

    Are you passionate about service excellence? Would you love to work for a global organisation that is doing more good for people and planet? 


    IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our Finance – Accounts Payable Invoice Processing function as Specialist.


    Your Focus


    As Specialist based out of our Finance Shared Service Center in Hyderabad, India, you will be responsible for processing invoices, manage end-to-end accounts payable and maintain the quality of the process for respective region.
    The role reports to Assistant Manager/Operations Leader Operations.

    How you will contribute
    • Good understanding of basic accountancy.
    • 1 – 3 years of experience in invoice processing in SAP.
    • Able to process invoices with 100% accuracy and agreed timelines.
    • Satisfactory typing speed and eye on details.
    • Invoice Processing with 100% accuracy and agreed timelines.
    • Should be able to handle all kind of Critical Invoices in the process.
    • Issue Investigation and follow-up for resolution. 
    • Backup for Site contacts in the Process. 
    • Adhere to process guidelines and Standard Operating Procedures (SOPs) to achieve the operations targets / SLAs such as volume, Turn Around Time (TAT), productivity, quality and customer experience.

    Job Requirements

    What you will need to be successful
    • B. Com. Or Finance graduates
    • Should be decent in verbal and written communication. 
    • Working knowledge of Microsoft Tools – MS Excel, Word, and PowerPoint is a must. 
    • Flexible to work in regional shifts. 
    • Flexible and adaptable to changing business needs and requirements. 
    • Must be able to work well under pressure and have a strong understanding of business process and systems. 
    • Well organized and time management skills. 
    • Ability to succeed in a team environment. 
    • Excellent attention to detail and problem-solving skills.
    • Proficiency in SAP ERP (FI-CO) as an end-user is a must.

    IFF is an Equal Opportunity Employer

    At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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    Invoice Processing Freshers

    Confidential

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    Job Description

    Role & responsibilities  :

    • Implementing invoicing procedures and ensuring compliance with company policies.
    • Receiving, reviewing, and processing invoices for accuracy and completeness.
    • Matching invoices with purchase orders and contracts.
    • Entering invoice details into accounting systems and maintaining accurate records.
    • Investigating discrepancies and resolving invoice-related issues with vendors or internal departments.
    • Preparing and processing payments for approved invoices.
    • Ensuring timely payments to maintain good relationships with suppliers.
    • Assisting with past-due or denied invoices.
    • Verifying tax information and ensuring compliance with financial regulations.
    • Providing supporting documentation for audits and financial reporting.

    Qualifications & Skills:

    • Bachelor's degree in Accounting, Finance, or a related field (preferred).
    • Strong attention to detail and accuracy in financial transactions.
    • Excellent organizational and communication skills.
    • Ability to work under deadlines and manage multiple tasks efficiently.

    Skills Required
    Documentation, Financial Reporting, Crm
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    Associate- Invoice Processing

    Bengaluru, Karnataka Bayer

    Posted 1 day ago

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    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.**

    **Associate
    - Invoice Processing**

    **YOUR TASKS AND RESPONSIBILITIES**:

    - Ensure invoices/Activities assigned are processed within agreed SLA / TAT
    - To meet set targets on volume and accuracy consistently
    - To closely work with internal teams in resolving the issues / errors identified
    - To support SPA/ SME / FO team in clearing the queries on time
    - To identify inconsistencies / issues in the process and work with SME in resolving the same
    - Good to have knowledge on financial modules of SAP
    - Ensure process training completion within training period

    **WHO YOU ARE**:

    - Graduate with Specialization in Finance
    - Should have minimum 2-3 years of experience of AP Experience
    - Knowledge of Excel and ERP (SAP)
    - Proficiency in data entry management
    - Effective verbal, written communication and interpersonal skills
    - Problem
    - Solving Skills
    - Independent worker who is able to plan work efficiently to meet tight deadlines
    - An Individual contributor, at the same time, able to work well in a big team

    **Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext.**

    **YOUR APPLICATION**

    **Location**:

    - India : Karnataka : Bangalore**Division**:

    - Enabling Functions**Reference Code**:

    - 788714**Contact Us**
    - + 022-25311234
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    Global Billing Operations- Senior Manager

    Bengaluru, Karnataka State Street

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    Job Description

    Title: Senior Manager

    Role: Invoice Review Lead, Global Billing Function

    Location: Bangalore

    Background:

    State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.

    Basic Purpose of Job:

    The Invoice Review Lead will be responsible for all aspects of the invoice billing process including invoice raising, OOPS (Out of Pocket Expenses) invoicing, and invoice review across State Street global businesses spread across countries & regions.

    The Invoice Review Lead will manage a large team with a complex engagement model on a day-to-day basis. The individual will be directly responsible for daily management of accurate, consistent, and timely invoice deliverables. This individual will provide subject matter expertise in invoice preparation and review including receivables analytics. The Invoice Review Lead will also be responsible for managing State Street Global Advisors’ invoice production and review.

    In addition to Business As Usual (BAU) responsibilities as described above, this role will also be involved in process re-engineering, standardization, and automation efforts.

    Responsibilities:-

    Business As Usual (BAU) Activities:

  • General responsibility for all operational invoicing activities
  • End-to-end responsibility for a major group of the billing process: Invoice preparation and review
  • Oversee and manage the invoice review team to achieve global consistency and effectiveness in controls; accurate, quality work; and transparency into activities and results. Maintain a robust control environment: process controls, process oversight and process governance responsibility
  • Develop the team to adopt “owner’s mind set”, work independently, and effectively manage timelines 
  • Manage resources to assist with ad-hoc invoice projects
  • Measure progress toward goals; and evaluate productivity and team efficiency. Review and assess regularly with team members and with management
  • May serve as a subject matter expert on particular invoice related issues
  • Coaches the team and gathers feedback for performance appraisals
  • Process Re-Engineering, Standardization, and Automation:

  • Assist with the process Re-Engineering, Standardization, and Automation efforts for invoicing
  • Responsible for ongoing process improvements
  • Expectations:

  • Bachelor’s/Master’s Degree in Finance, CPA Qualified with an experience minimum of 10 to 12 years working with invoices in a global billing function at a large financial services institution.
  • Knowledge of various services and industry trends of billing methods for those services like Custody services, Sub custodian, trust services and out pocket expense billing, asset management etc.
  • Experience of building and maintaining strong control environment (risk excellence, experience with SOX, RCSA controls, etc.), establishing policies, procedures and strong internal controls.
  • Demonstrated leadership in improving/building-out the invoice function for multiple geographies and business areas
  • Experience assisting with re-engineering processes and driving similar centralization of the end-to-end activities for the major financial institutions
  • Skills required:

  • Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices)
  • Knowledge of billing systems
  • Conceptual understanding of company-wide financial architecture (GL, sub-GL technology, specialized tools) applicable to the above process groups of processes
  • First level management expertise required
  • Independent decision-making capabilities, demonstrated thought leadership
  • Pride of ownership with the ability to deliver high quality results timely
  • Self-motivated, self-assured, and self-managed
  • Strong analytical and ability to analyze and summarize complex financial transactions
  • Strong attention to details
  • Problem solving skill
  • Highly organized with ability to multi-task and work under high pressure deadlines
  • Must be able to work in a fast paced environment
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    Payment Lifecycle Associate - Billing Operations

    Mumbai, Maharashtra Confidential

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    Job Summary

    As a Payment Lifecycle Associate within the Treasury Services Billing Operations team at JPMorgan Chase, you will be responsible for supporting the comprehensive billing process for the Global business units within Corporate and Investment Banking, Markets and Investor Services. Your primary duties will encompass account and product setup, maintenance of customer master data primarily related to pricing/rates, validation of data inputs into the core billing applications, as well as invoice production, application, validation, and delivery.

    Job Responsibilities

    • Work with the Cash Account Platform Expense Service Owner to achieve all associated organizational and workforce-aligned objectives.
    • Ensure, in support of our key values, that the right expense is in the right place, at the right time, with maximum transparency.
    • Partner with the CAM Expense service lead in managing the critical outcomes for Nostro Pool residual balances.
    • Ensure that all work items are completed as per the agreed timelines and in line with BD deliverables.
    • Drive innovative solutions for efficient operations and prioritize key technology enhancements across the Expense team to support productivity and control enhancements.
    • Exhibit strong partnership abilities.
    • Constantly review and update internal processes to enhance efficiency through automation, better employee, and stakeholder experience.
    • Build, support, and maintain automation workflows developed on Alteryx, Tableau tools, or any other Business Intelligence capability.
    • Collect, collate, and analyze data sets from sources across platforms for the purpose of advancing the Expense service.
    • Partner with the global stakeholder team to enhance the Expense process.
    • Participate in various testing related to system enhancement, project implementation, and new onboarding to expense initiatives.

    Required Qualifications, Skills and Capabilities

    • bachelorsdegree required. Minimum 8 years of banking operations and financial service experience
    • Process orientation with ability to understand upstream and downstream implications
    • Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Sales, Service and Product
    • Advanced attention to detail with proven ability to work with a high degree of accuracy
    • Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results
    • Proficient ability to identify, remediate, report inconsistencies, redundancies and control issues
    • Requires strong computer skills, including ability to use mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint

    Preferred Qualifications, Skills and Capabilities

    • Knowledge of Wholesale Payments and TS Billing is an advantage
    • Citizen Developer Tool Sets - Advanced knowledge of Alteryx, Tableau, or UIPath, will be a plus

    Skills Required
    Billing, Business Intelligence, Alteryx, Tableau, Process Orientation
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