5,115 Branch jobs in India
Customer Service Branch Representative-relationship
Thane, Maharashtra
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**Job Description:
- Working towards resolution of customer concerns and closing loop with customers.
- Attending to cases from MD’s Desk / Other Senior Management of the Organisation.
- Following up on Escalated cases regularly and getting it closed within defined TAT
- Liaise with Department / Division Heads and be a customer advocate in resolving the cases.
- Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us
**Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
- Has sound process / product knowledge
- Has zeal to learn new things and lead small process improvement ideas and spearhead them to closure / implementation
Regards
- Working towards resolution of customer concerns and closing loop with customers.
- Attending to cases from MD’s Desk / Other Senior Management of the Organisation.
- Following up on Escalated cases regularly and getting it closed within defined TAT
- Liaise with Department / Division Heads and be a customer advocate in resolving the cases.
- Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us
**Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
- Has sound process / product knowledge
- Has zeal to learn new things and lead small process improvement ideas and spearhead them to closure / implementation
Regards
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Branch Representative-relationship
Thane, Maharashtra
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**Job Description:
- Working towards resolution of customer concerns and closing loop with customers.
- Attending to cases from MD’s Desk / Other Senior Management of the Organisation.
- Following up on Escalated cases regularly and getting it closed within defined TAT
- Liaise with Department / Division Heads and be a customer advocate in resolving the cases.
- Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us
**Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
- Has sound process / product knowledge
- Has zeal to learn new things and lead small process improvement ideas and spearhead them to closure / implementation
Regards
- Working towards resolution of customer concerns and closing loop with customers.
- Attending to cases from MD’s Desk / Other Senior Management of the Organisation.
- Following up on Escalated cases regularly and getting it closed within defined TAT
- Liaise with Department / Division Heads and be a customer advocate in resolving the cases.
- Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us
**Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
- Has sound process / product knowledge
- Has zeal to learn new things and lead small process improvement ideas and spearhead them to closure / implementation
Regards
This advertiser has chosen not to accept applicants from your region.
1
Branch Acquisition Officer-branch Banking-branch
Rewari, Haryana
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**Description - External
- To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
**Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
- To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
**Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
This advertiser has chosen not to accept applicants from your region.
2
Branch Acquisition Officer-branch Banking-branch
Saharanpur, Uttar Pradesh
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
Job Role: - Enhancement of Deposit pool from Customers - Establishing standards and delivery of service - Sale of non-deposit products. Cross selling targets progressively - Sale of MF and Insurance products - Fee Income - Branch Administration - Regulatory Compliance - Manage productivity and overall morale of branch team members - Overall responsible for break-even and P&L of branch Job Requirements: - Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities - Must have had Sales experience and exposure, preferably of Liabilities products - Qualifications
- MBA / CA/ CAIB - Good Leadership skills (though more tactical than strategic) - Thinker: Doer - 40:60 - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” - Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
- MBA / CA/ CAIB - Good Leadership skills (though more tactical than strategic) - Thinker: Doer - 40:60 - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” - Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
This advertiser has chosen not to accept applicants from your region.
3
Authoriser-branch Banking-branch Banking-branch
New Delhi, Delhi
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**JOB ROLE**:
- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for New To Bank
- customer and cross sell various products like TD/MF/ CASA/Gold.
- Ensuring regulatory and procedural compliance
- To co-ordinate the audit of the branch
- Ensuring service excellence to enhance portfolio, control retention and better cross sell
- Authorize and check RO / SO entries
- Check end products
- Check vouchers to clear transactions of Rs. 10 lakhs & above
- Vault / Key custodian
**JOB REQUIREMENT**:
- MBA/Graduate
- Minimum work exp. - 5 years
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff.
- Thorough overall understanding of banking
- Graduate/MBA
- Graduates with 5-8 years’ experience
Should possess customer orientation and team leader qualities
- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for New To Bank
- customer and cross sell various products like TD/MF/ CASA/Gold.
- Ensuring regulatory and procedural compliance
- To co-ordinate the audit of the branch
- Ensuring service excellence to enhance portfolio, control retention and better cross sell
- Authorize and check RO / SO entries
- Check end products
- Check vouchers to clear transactions of Rs. 10 lakhs & above
- Vault / Key custodian
**JOB REQUIREMENT**:
- MBA/Graduate
- Minimum work exp. - 5 years
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff.
- Thorough overall understanding of banking
- Graduate/MBA
- Graduates with 5-8 years’ experience
Should possess customer orientation and team leader qualities
This advertiser has chosen not to accept applicants from your region.
4
Branch Acquisition Officer-branch Banking-branch
Patiala, Punjab
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**Description - External
- To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
**Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
- Should be well groomed and presentable with ambassadorship qualities
- To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
**Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
- Should be well groomed and presentable with ambassadorship qualities
This advertiser has chosen not to accept applicants from your region.
5
Authoriser-branch Banking-branch Banking-branch
New Delhi, Delhi
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**JOB ROLE**:
- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for New To Bank
- customer and cross sell various products like TD/MF/ CASA/Gold.
- Ensuring regulatory and procedural compliance
- To co-ordinate the audit of the branch
- Ensuring service excellence to enhance portfolio, control retention and better cross sell
- Authorize and check RO / SO entries
- Check end products
- Check vouchers to clear transactions of Rs. 10 lakhs & above
- Vault / Key custodian
**JOB REQUIREMENT**:
- MBA/Graduate
- Minimum work exp. - 5 years
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff.
- Thorough overall understanding of banking
- Graduate/MBA
- Graduates with 5-8 years’ experience
Should possess customer orientation and team leader qualities
- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for New To Bank
- customer and cross sell various products like TD/MF/ CASA/Gold.
- Ensuring regulatory and procedural compliance
- To co-ordinate the audit of the branch
- Ensuring service excellence to enhance portfolio, control retention and better cross sell
- Authorize and check RO / SO entries
- Check end products
- Check vouchers to clear transactions of Rs. 10 lakhs & above
- Vault / Key custodian
**JOB REQUIREMENT**:
- MBA/Graduate
- Minimum work exp. - 5 years
- Customer service oriented
- Meticulous
- Eye for details
- Ability to manage and motivate front office staff.
- Thorough overall understanding of banking
- Graduate/MBA
- Graduates with 5-8 years’ experience
Should possess customer orientation and team leader qualities
This advertiser has chosen not to accept applicants from your region.
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6
Branch Acquisition Officer-branch Banking-branch
Amritsar, Punjab
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
**Description - External
- To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
**Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
- To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
**Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
This advertiser has chosen not to accept applicants from your region.
7
Branch Acquisition Officer-branch Banking-branch
Mahesana, Gujarat
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
Job Role: - Enhancement of Deposit pool from Customers - Establishing standards and delivery of service - Sale of non-deposit products. Cross selling targets progressively - Sale of MF and Insurance products - Fee Income - Branch Administration - Regulatory Compliance - Manage productivity and overall morale of branch team members - Overall responsible for break-even and P&L of branch Job Requirements: - Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities - Must have had Sales experience and exposure, preferably of Liabilities products - Qualifications
- MBA / CA/ CAIB - Good Leadership skills (though more tactical than strategic) - Thinker: Doer - 40:60 - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” - Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
- MBA / CA/ CAIB - Good Leadership skills (though more tactical than strategic) - Thinker: Doer - 40:60 - In-depth understanding of financial instruments, markets and macro micro economic processes - Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” - Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
This advertiser has chosen not to accept applicants from your region.
8
Branch Acquisition Officer-branch Banking-branch
Thanjavur, Tamil Nadu
Kotak Mahindra
Posted 1 day ago
Job Viewed
Job Description
To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
- Should be well groomed and presentable with ambassadorship qualities.
Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process.
Qualifications - External
Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred)
- Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation.
- Should be well groomed and presentable with ambassadorship qualities.
This advertiser has chosen not to accept applicants from your region.
9