2,706 Business Analyst Itil jobs in India

• Minimum 8+ years experience leading large scale Enterprise Data Warehouse Projects
• Must have lot of experience in writing proposals, coming up with solutions to address customers business needs, contribute/provide direction to the teams to create high-level / low-level BI architectures
• Utilize Business Intelligence expertise, business Knowledge and technical skills to successfully deliver Business Intelligence Solutions for contact center Market based on Pentaho BI Platform.
• Should have good exposure to BI tools and should preferably have hands-on on Informatica / Data Stage / OWB, BO / Cognos / Microstrategy / OBIEE
• Analyzing, designing, testing and coding of BI front end applications and back end engines according to the user requirements.
• Experience of developing reports using market leading BI Products especially Pentaho BI Suite.
• Expert in Pentaho BI Suite including Pentaho Report Designer,Pentaho Data Integration, Pentaho User Console, Pentaho Metadata Editor, Pentaho Schema Workbench.
• Experience of Designing and Developing highly interactive Reports and Dashboards.
• Candidate should possess strong BI foundation and understanding of dimensional Modelling.
• Design and meet business criteria and metrics for successful BI implementations
• Should have managed both development and maintenance projects in BI
• Candidate should be willing to travel to US on short term assignments and should be able to handle architecture level discussions with Client teams

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.
Come join us to create what's next. Let's define tomorrow, together.
**Description**
As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.
**Job overview and responsibilities**
Corporate safety is integral for ensuring a safe workplace for our employees and travel experience for our customers. This role is responsible for supporting the development and implementation of a cohesive safety data strategy and supporting the Director of Safety Management Systems (SMS) in growing United's Corporate Safety Business Intelligence Toolsets and visualizations.
This analyst will serve as a subject matter expert in the corporate safety data and business intelligence design. This position will be responsible for building and deploying data products including dashboards to United leadership with the goal of enabling data driven assessment for corporate safety. The focus is to build one holistic, corporate safety standard, visualizations. This role will help corporate safety identify opportunities for prescriptive and predictive use cases, developing key safety metrics through data analysis and provide actional data driven insight.
- Develop and implement predictive/prescriptive data business intelligence for Safety Data Management and streamlining processes
- Collaborate with Digital Technology and Operational teams to analyze, predict and reduce safety risks and provide measurable solutions
- Support United's Safety Management System (SMS) with predictive data analytics by designing and developing statistical models
- Areas of focus will include, but are not limited to:
- Predictive and prescriptive analytics
- Create and maintain Data Visualizations
- Modeling and coding of data
- Reporting and automation
- Manage and maintain Corporate Safety Standard design
- Configure backend data ontologies and develop/maintain tables to support data visualization and transformation process, while ensuring data quality and availability to support corporate safety
- Build and maintain the "single source of truth" for United's Corporate Safety data and ensure data integrity through robust governance process by running a cadence check
- Ability to communicate and share updates with US and India based senior leadership, along with experience putting together product presentations
- Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs
- Technical guidance on the design, development and implementation for automation workflows across multiple functional in corporate safety
- Build data products including dashboards and mobile reporting products to support corporate safety leadership that helps them make data driven decisions
**This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.**
**Qualifications**
**What's needed to succeed (Minimum Qualifications):**
+ Associate degree or 2 years of relevant work experience
+ Bachelor's degree in computer science, data science, information systems, engineering, or another quantitative field (i.e. mathematics, statistics, economics, etc.)
+ At least 2 years' experience in business intelligence, visualization, and/or data analytics
+ At least 1 year project management experience
+ Expert level SQL skills
+ Experience with Foundry/Microsoft SQL Server Management Studio and hands-on experience working with massive data sets
+ Proficiency writing complex code using both traditional and modern technologies/languages (i.e. Python, HTML, Javascript, Power Automate, Spark Node, etc.) for queries, procedures, and final formatted reporting in an email format
+ Ability to study/understand business needs, then design a data/technology solutions that connect business processes with quantifiable outcomes
+ 3-4 years working with complex data (data analytics, information science, data visualization or other relevant quantitative field)
+ Must be legally authorized to work in India for any employer without sponsorship
+ Must be fluent in English (written and spoken)
+ Successful completion of interview required to meet job qualification
+ Reliable, punctual attendance is an essential function of the position
**What will help you propel from the pack (Preferred Qualifications):**
+ Master's degree
+ Palantir Or Tiboc Certifications

**Career Area:**
Technology, Digital and Data
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Manages the development, implementation and support of business analytics initiatives and projects using Microsoft Power Platform Tools
Responsibilities
Role involves working with Power Apps, Power Automate, Power BI, and Power Virtual Agents to create applications that improve business processes. Develop and derive solutions architecture, ensuring they meet business needs and technical requirements using Power Platform.
Experienced in development and maintenance of Power Pages, Use the platform effectively to solve business problems while staying within supported guardrails.
Skill Descriptors
Business Statistics: Knowledge of the statistical tools, processes, and practices to describe business results in measurable scales; ability to use statistical tools and processes to assist in making business decisions.
Level Extensive Experience:
- Generates and interprets a wide range of statistical data and reports.
- Utilizes in-depth knowledge of several statistical tools or applications.
- Instructs others in statistical concepts and techniques and their application to business.
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Extensive Experience:
- Seeks discrepancies and inconsistencies in available information; explains variances.
- Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
- Identifies many possible causes for a problem based on prior experience and current research.
- Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
- Approaches a complex problem by breaking it down into its component parts.
- Chooses among a diverse set of analytical tools according to the nature of the situation.
Innovation: Knowledge of the value of innovation; ability to create and develop new ideas for answers to work-related problems that improve the performance of the organization.
Level Extensive Experience:
- Finds new or non-traditional ideas to improve effectiveness in team's area of responsibility.
- Guides team members in the development and fulfilment of proposed innovations.
- Fosters a team culture that encourages exploration of non-traditional ideas.
- Encourages and embraces exploration of non-traditional ideas from team members.
- Implements strategies for renewing or deepening change efforts.
- Develops change initiatives that target improvement of significant organizational capabilities.
Emerging Technologies: Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
Level Extensive Experience:
- Evaluates best practices of emerging information technologies to learn and understand principles and applications.
- Evaluates business accuracy and productivity levels derived from information technology influences.
- Determines long-term, strategic requirements for the design of information technologies.
- Monitors information technology users to ensure compliance with organizational policies.
- Resolves all technical and administrative problems that occur in the design, application and evaluation of information technology.
Machine Learning: Knowledge of principles, technologies and algorithms of machine learning; ability to develop, implement and deliver related systems, products and services.
Level Working Knowledge:
- Completes specific tasks and initiatives utilizing machine learning technologies, such as search engine optimization.
- Utilizes specific tools and techniques to process descriptive and inferential statistics.
- Applies specific computing languages and tools in machine learning, such as SQL, and Python.
- Explores to use machine learning in one own areas to make business improvements.
- Conducts data mining and cleaning initiatives.
Proficiency in Power Apps development, including Canvas Apps, Model-Driven Apps, and Power Automate.
Knowledge of best practices for app performance optimization and security within the Power Apps platform.
**Certifications:**
Experience and certifications (e.g. PL-100, PL-200, PL-400, PL-500 and PL-600) in the Microsoft stack is highly desirable
**Posting Dates:**
September 25, 2025 - October 4, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

**Job Summary**
The PS Performance Global Business Intelligence Manager is responsible for managing the strategic process workload for the daily support of forecasting, business analytics and GTM strategy to support the NetApp Professional Services organization. This role is anchored by providing leadership to a globally distributed team, driving highly prioritized projects with revenue implications through initiation, delivery, and ongoing management. The Manager will support the global team working with, as well as directly, business stakeholders and business units across Professional Services in identifying opportunities to optimize and support the modernization of PS, helping to instigate and drive innovation to enable the business in strategic and operational decision making. The goals include defining the operating model of existing processes and tooling options to support the Global PS leadership and field organization, Supplier Relationship Office, Global Project Delivery, Finance, and HR. Developing a center of excellence for business operations, including subject matter experts in process innovation, business and data analytics, and system developers. Drive Continuous Service Improvement Plans collaborating with stakeholders to proactively lead collaboration around implementation of efficient business workloads. Direct the business input to the annual planning process and prioritize the teams' initiatives and projects to support business requirements, where identified, working with the PS Global Project Management team ensuring initiatives and projects are delivered on time. Reporting to leadership on the status of revenue impacting initiatives and projects. Identify opportunities where internal or external solutions may maximize the return on investment. This is a globally strategic, fast-paced, dynamic role that requires critical thinking and a business attitude where teamwork and collaboration are a must. Successful candidates will have exceptional soft skills, attention to detail, and critical thinking skills.
**Job Requirements**
- Business Leadership and Point of Contact for Global PS Business Operations providing delivery insight to the organization by implementing industry and customer trends to drive revenue recognition.
- Work closely and establish a close collaboration with PS leadership, PS Operations Management, PS Field delivery management, and Finance to execute the Strategic PS Delivery Vision.
-Deliver consistent and effective improvements to PS GTM strategy while maximizing globally scalable process implementation for Strategic emerging workloads.
- Review all areas of the Professional Services business to identify where efficiencies can be introduced using globally centralized reporting and toolsets, which could include tracking Supplier Purchase Order consumption, Purchase order Approval, Internal resource delivery utilization, and Internal and supplier resource margin contributions.
- Explore automation and technologies such as AI that would benefit the business and enable faster decision-making.
- Management of the pipeline of business requests and enhancements of existing tools and reporting capabilities for current initiatives, including and not limited to; the NetApp Skills Marketplace, Supplier Bid Process, Backlog reporting, PS Forecasting, PS by the Numbers, NetApp PS delivery Centers of Excellence, PULSE enhancements, Global Dashboard, Tableau.
- Develop Business cases working with teams to provide effective improvements and support the business to define long-term strategies for PS Delivery Process.
- Partner with stakeholders and technical teams to deliver tools and applications to support and automate operational processes for PS effectiveness. Ensure Business Operations projects are delivered on time and to budget; perform post-delivery Return on Investment assessments.
- Explore improvement opportunities within the business to unlock productivity and accelerate execution of PS pipeline bookings, revenue generation and cost-effective delivery methods.
- Define and maintain processes, ensuring compliance with operations policy while actioning improvement opportunities to streamline and automate NetApp governance processes, evolving as needed to ensure efficient and transparent processes.
- Define and Measure key performance indicators (KPIs) to track the success of digital transformation initiatives and make data-driven decisions to optimize performance.
- Overseeing data integrity and flawless execution of transactional operations delivered by the Business Operations team to support Revenue Delivery while developing process metrics to define success criteria to measure success against improvement targets.
- Implement PS requirements and effectiveness through support of corporate programs around CRM rollout, ERP design/rollout, EAM and CPQ optimization while identifying key areas for transformation and leading initiatives to consume new digital technologies, processes, and systems.
**Education**
- Bachelor's degree desired or equivalent job experience
- 8-10 years' experience with 3 - 5 years of previous management experience, leading a distributed team is advantageous.
- Previous experience in the virtual management of a cross-functional team
- Experience in working in a Professional Services organization.
- Experience in working with teams in the development of delivery strategies
- Strong process management and organizational skills, with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment
- Strong oral and written communication skills
- Self-driven with a goal for the team to succeed.
- Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels of the organization

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.

**Job Summary**
NetApp Business Intelligence Analyst's work as part of a team that turn data into information, information into insight and insight into business decisions. You will utilize your strong technical and business competencies to examine the unique needs and concerns of business groups to develop relevant practices and procedures for preparing and sharing business reports.
Essential Functions:
- Develop analytics to drive insights from data to help business solve critical problem statements.
- Generate insights and articulate recommendations to business users and present analytical content concisely and effectively.
- Establish measurement metrics that drive impact across the organization.
- Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
- Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
- Develop streamlined reporting and automated scorecards from various systems including the Enterprise Data Warehouse
- Support adhoc reporting.
- Collect and analyze complex data for reporting and/or performance (trend) analysis
- Develop reports and structured presentations to present key messages to senior management & leadership.
- Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.
- Engage with owners from each business unit to identify key causes behind data trends/irregularities.
- Understanding of finance processes and internal controls
- Identify process improvements to streamline data collection and report creation
**Job Requirements**
- Strong oral and written communication skills, as well as strong documentation skills to describe existing metrics (processes) and propose changes to data & process flow
- Advanced knowledge of and experience with Business Intelligence (BI), analysis, and reporting tools such as - Power BI , Microsoft Excel (advanced), SQL and Tableau.
- Must have the aptitude and desire to learn new competencies and skills
- Attention to detail and follow-through is essential
- Adhere to all established company policies, procedures, as outlined
- Extensive experience and working knowledge in data extract/reporting software
- Expertise in delivery technologies and data access, including familiarity with metadata, data organization, data quality assessment and data profiling
- Familiarity with accounting and finance practices and principles
- Ability to independently, resourcefully, and creatively research and implement new solutions
**Education**
- A University degree or other related training is preferred
- Minimum 8+ years of enterprise experience in data management and reporting applications, preferably with high tech companies
- Minimum 4+ years in Finance or Cloud Analytics.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.

About Company

Concentrix is a technology-enabled global business services company specializing in customer engagement and business performance. With more than 4,00,000 staff, Concentrix is present across 40 countries and six continents. We are considered as a category leader in the CXM (Customer Experience Management) Services. You may please visit the website-

Role - Business Intelligence

Location - PAN INDIA

Experience: 4- 7 Years

Mode of Work - Remote

Shift - Night Shift (5:30pm IST to 2:30am IST)

Notice Period: Immediate to 15 Days max

JD

Mandate skills-

• Min 3+years experience
• Strong knowledge of BI tools (Power BI and Tableau)
• Experience in Excel
• Knowledge in SQL and data modeling concepts.

Job Description

Key Responsibilities

• Team Leadership & Management

• Supervise, mentor, and develop BI analysts and specialists.

• Assign tasks, monitor performance, and ensure timely delivery of reports and dashboards.

• Foster a culture of continuous learning and improvement within the BI team.

• Data Strategy & Analytics

• Oversee the development and maintenance of BI solutions (dashboards, reports, KPIs).

• Ensure data accuracy, consistency, and reliability across all BI outputs.

• Work with stakeholders to understand business requirements and translate them into BI solutions.

• Monitor industry trends and best practices in BI and analytics.

• Collaboration & Stakeholder Management

• Partner with business leaders, operations, finance, and other teams to identify reporting needs.

• Provide actionable insights and recommendations to support decision-making.

• Act as a point of escalation for BI-related issues or requests.

• System & Process Management

• Oversee BI tools and platforms, ensuring proper usage, optimization, and troubleshooting.

• Ensure compliance with data governance, security, and privacy standards.

• Drive automation and process improvements in reporting and data management.

Qualifications

• Bachelor’s degree in Business, Data Analytics, Information Technology, or a related field (Master’s degree is a plus).

• Proven experience in Business Intelligence, Data Analytics, or a related field.

• Prior experience in a supervisory or team lead role.

• Strong knowledge of BI tools (e.g., Power BI, Tableau, Qlik, Looker, etc.).

• Proficiency in SQL and data modeling concepts.

• Excellent analytical, problem-solving, and communication skills.

• Ability to manage multiple priorities and deliver results under tight deadlines.

Key Competencies

• Leadership and people management

• Analytical and critical thinking

• Strong business acumen

• Technical expertise in BI and data visualization

• Effective communication and stakeholder engagement

• Continuous improvement mindset

Note - Interested candidate can share CV on