16,290 Business Operations Manager jobs in India

Job Title – Business Operations Manager

Onsite working: Noida

EC-Council is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.

Position Overview

The Business Operations Manager plays a critical role in ensuring smooth business operations and successful delivery of projects across functions. The role involves overseeing daily operations, optimizing processes, managing performance metrics, and leading cross-functional initiatives to achieve business efficiency and customer satisfaction.

This position requires a proactive leader with strong analytical, organizational, and execution skills who can balance strategic thinking with hands-on operational management.

Key Responsibilities

Operational Management

• Oversee end-to-end business operations to ensure efficiency and compliance with company standards.
• Design, implement, and monitor Standard Operating Procedures (SOPs) for improved workflows and productivity.
• Coordinate with HR, Finance, and other internal departments to align operations with organizational objectives.
• Manage vendor relationships, procurement, and budget allocations effectively.
• Drive data-driven decision-making through KPI tracking, dashboards, and operational reports.
• Identify opportunities for automation, process improvement, and cost optimization.

Delivery Management

• Lead planning and execution of projects to ensure timely, quality, and budget-aligned delivery.
• Define project goals, deliverables, milestones, and success metrics in collaboration with stakeholders.
• Ensure consistent communication and coordination across teams to achieve delivery excellence.
• Monitor project risks, issues, and dependencies, ensuring proactive mitigation.
• Implement best practices in project management methodologies (Agile, PMP, or similar frameworks).
• Maintain client and stakeholder satisfaction through transparent communication and timely delivery updates.

Business Operations & Strategy

• Translate strategic objectives into operational plans and measurable outcomes.
• Analyze performance data to recommend strategic improvements and business efficiencies.
• Partner with senior leadership to plan, forecast, and execute operational strategies.
• Support business expansion and scalability initiatives.

Team Leadership

• Lead, mentor, and develop cross-functional teams to achieve performance targets.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Conduct periodic performance reviews, provide constructive feedback, and identify training needs.

Key Skills & Competencies

• Strong leadership and decision-making abilities.
• Excellent project management and organizational skills.
• Analytical mindset with proficiency in data interpretation and reporting.
• Strong communication and stakeholder management capabilities.
• Proficiency in MS Excel, Power BI, or project management tools
• Ability to thrive in a dynamic, fast-paced environment.

Qualifications

• Master's degree in Business Administration, Operations Management, or a related field
• 12-15 years of experience in business operations, project delivery, or related domains.
• Proven success in managing cross-functional operations and large-scale projects.
• Experience in process optimization, performance management, and delivery oversight.
• Certification in Project Management (PMP, PRINCE2, or Agile) is an advantage.

Additional Information

EC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.

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Company Description

HEN Technologies is a deep-tech company building the world’s first end-to-end intelligent fire suppression ecosystem, utilizing AI, IoT, and advanced fluid dynamics. The company’s mission is to modernize fire prevention and response by replacing outdated systems with connected, data-driven technology that is more water-efficient and intelligently coordinated. Its patented Fluid-IQ™ analytics platform and IoT-enabled devices transform fire response into a predictive, adaptive network. In just two years, over 750 organizations, including CAL FIRE and the U.S. military, have adopted its technology. HEN Technologies is building the digital backbone for global fire defense with real-time data and AI-driven insights.

Role Description

This is a full-time remote role for a Business Operations Manager. The Business Operations Manager will be responsible for overseeing daily operations, managing projects, and ensuring the efficient operation of business processes. The role involves developing and implementing operational strategies, analyzing and optimizing workflows, and coordinating cross-functional teams to achieve company goals. The Business Operations Manager will also manage financial aspects, including budgeting and forecasting, to ensure the company's operational efficiency and profitability.

Qualifications

• Proficiency in Business Operations and Operations Management
• Strong Analytical Skills and experience in Program Management
• Excellent organizational and communication skills
• Ability to work independently and manage remote teams
• Bachelor's degree in Business Administration, Management, Finance, or related field
• Experience in a tech or deep-tech environment is a plus

• Oversee and optimize key business processes to enhance efficiency, productivity, and scalability.
• Lead cross-functional projects from conception to completion, ensuring timely delivery and achievement of goals.
• Develop and implement operational strategies aligned with the company's long-term vision.
• Analyze business performance metrics, identify trends, and provide actionable insights to senior leadership.
• Collaborate with department heads to define operational requirements and implement solutions.
• Manage the budget for operational initiatives and track expenditures.
• Identify opportunities for process improvement and implement best practices in operational management.
• Develop and maintain operational documentation, including SOPs and process maps.
• Facilitate communication and collaboration between different departments to ensure alignment and smooth workflow.
• Monitor key performance indicators (KPIs) and provide regular reports on operational status.
• Support strategic planning and execution of new business initiatives.

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 7-10 years of experience in business operations, project management, or a related strategic role.
• Proven track record of successfully leading and managing complex projects.
• Strong analytical and problem-solving skills, with the ability to interpret data and drive decisions.
• Excellent understanding of business process optimization and change management.
• Proficiency in project management methodologies and tools.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Experience working in a hybrid work environment and fostering team collaboration.
• Ability to work independently, prioritize tasks, and manage multiple competing demands.
• Experience in the technology sector is a plus.

• Analyze business operations and identify opportunities for improvement and efficiency gains.
• Develop, implement, and monitor operational strategies and processes.
• Manage key projects related to process optimization, automation, and system implementation.
• Develop and maintain operational dashboards and performance metrics.
• Provide strategic insights and recommendations to senior leadership based on data analysis.
• Collaborate with cross-functional teams to ensure operational alignment and execution of business goals.
• Oversee budget management and resource allocation for operational initiatives.
• Ensure compliance with company policies and regulatory requirements.
• Facilitate effective communication and collaboration between departments.
• Drive a culture of continuous improvement throughout the organization.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 6 years of experience in business operations, management consulting, or a similar role.
• Proven experience in process improvement, project management, and strategic planning.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Proficiency in business analytics tools and software (e.g., Excel, SQL, Tableau).
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Demonstrated leadership capabilities.
• Experience in managing budgets and resources.

• Develop and implement strategic operational plans aligned with business goals and objectives.
• Analyze business processes, identify bottlenecks, and recommend and implement improvements to enhance efficiency and effectiveness.
• Manage and oversee key operational functions, ensuring smooth and optimized workflows.
• Develop and monitor key performance indicators (KPIs) to track operational success and identify areas for improvement.
• Collaborate with finance teams to develop budgets, manage operational expenses, and ensure financial targets are met.
• Lead cross-functional teams in the execution of operational projects and initiatives.
• Drive continuous improvement efforts using methodologies like Lean, Six Sigma, or similar frameworks.
• Manage vendor relationships and ensure optimal performance of external service providers.
• Ensure compliance with company policies, industry regulations, and best practices.
• Prepare comprehensive operational reports and present findings and recommendations to senior management.
• Identify and implement new technologies and systems to improve operational capabilities.
• Conduct feasibility studies and business case development for new operational initiatives.
• Facilitate effective communication and collaboration across different departments.
• Manage risk assessment and mitigation strategies for operational processes.
• Stay abreast of industry trends and best practices in business operations management.
• Provide leadership and mentorship to operational staff.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. An MBA or Master's degree is highly preferred.
• Minimum of 7-10 years of progressive experience in business operations management, with a strong track record in process improvement and strategic planning.
• Demonstrated experience in managing complex operational environments and cross-functional teams.
• Expertise in financial analysis, budgeting, and cost management.
• Strong understanding of project management principles and methodologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional leadership, communication, and interpersonal abilities.
• Proficiency in ERP systems, CRM software, and other operational management tools.
• Experience with Lean/Six Sigma or other process optimization methodologies.
• Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.
• Strategic thinking and the ability to translate strategic goals into tactical operational plans.
• Strong negotiation and vendor management skills.
• Proven ability to drive change and achieve measurable results.

• Analyze and improve business operational processes.
• Develop and implement operational strategies and policies.
• Oversee cross-departmental coordination and collaboration.
• Manage key performance indicators (KPIs) for operational efficiency.
• Identify and implement cost-saving measures.
• Lead change management initiatives.
• Ensure compliance with industry standards and regulations.
• Prepare operational reports and present findings to senior management.
• Optimize resource allocation and utilization.
• Drive continuous improvement across all operational areas.

• Oversee and optimize all core business operations, ensuring efficiency and effectiveness.
• Develop and implement strategic initiatives to improve operational performance and reduce costs.
• Manage cross-functional projects from conception to completion, ensuring timely delivery and alignment with company goals.
• Analyze operational data to identify trends, bottlenecks, and areas for improvement.
• Develop and maintain operational dashboards and reporting mechanisms.
• Collaborate with department heads to align operational strategies with departmental objectives.
• Design and implement process improvements, standard operating procedures (SOPs), and best practices.
• Lead and mentor a team of operations specialists, fostering a high-performance culture.
• Manage vendor relationships and negotiate contracts to secure favorable terms.
• Ensure compliance with all relevant regulations and industry standards.
• Drive change management initiatives to facilitate the adoption of new processes and systems.
• Contribute to strategic planning and decision-making at the executive level.
• Facilitate effective communication and collaboration across remote teams.

• Extensive experience (7+ years) in business operations, management consulting, or a similar strategic role, preferably in a remote-first environment.
• Proven track record of successfully leading complex operational projects and driving significant improvements.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Exceptional leadership and team management skills, with experience managing remote teams.
• Excellent understanding of business processes, project management methodologies, and change management principles.
• Proficiency in business process modeling and optimization tools.
• Strong communication, presentation, and interpersonal skills, capable of influencing stakeholders at all levels.
• Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree or MBA preferred.
• Experience with financial planning and budget management.
• Demonstrated ability to thrive in a fully remote work setting.
• Strategic mindset with a keen eye for detail and operational excellence.

About T-Mobile:

T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience.

About TMUS Global Solutions:

TMUS Global Solutions is a world-class technology powerhouse accelerating the company’s global digital transformation. With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.

TMUS India Private Limited operates as TMUS Global Solutions.

About the Role:

As a Senior Business Operations Manager, you will partner closely with PSCO leadership to oversee operational execution across strategic initiatives, vendor partnerships, financial management, and performance reporting.

This role is responsible for enabling operational excellence by coordinating planning cycles, streamlining execution, optimizing vendor engagement, and driving project success. You’ll serve as a key point of contact between senior leaders and internal teams, ensuring transparency and alignment across functions. You’ll drive strategic project coordination, performance tracking, and continuous process improvement to enhance the effectiveness of the organization.

What You’ll Do:

• Serve as the operations lead for the PSCO organization, supporting executive planning, tracking, and reporting activities
• Support project coordination across business-driven initiatives and change programs
• Lead cross-functional communications and coordinate alignment between business units, engineering, and leadership
• Monitor key programs and initiatives, providing status updates, escalation points, and resolution pathways
• Provide guidance on operational priorities, risk mitigation, and strategic alignment for ongoing initiatives
• Develop and manage reporting processes (MIS, reconciliations, regulatory tracking, performance metrics)
• Identify process improvement opportunities and lead automation initiatives to streamline operations
• Manage vendor interactions, including coordination, reviews, and performance tracking
• Analyze operational performance data to detect trends and recommend improvements
• Contribute to organizational design, goal alignment, and strategy deployment as needed
• Support administrative responsibilities including compliance, finance, and people operations

What You’ll Bring:

• Bachelor’s or Master’s degree in Strategy, Planning, Business Management, or related field
• 10+ years of experience in business operations, stakeholder management, cross-functional leadership
• Deep experience in vendor coordination, productivity tracking, and performance improvement
• Strong analytical and decision-making skills, with a proactive problem-solving mindset
• Excellent verbal and written communication skills
• Demonstrated ability to manage multiple priorities in fast-paced environments
• Proficiency in project management methodologies, performance tracking, and organizational planning
• Comfortable working across levels—from executives to cross-functional delivery teams
• Strategic thinker with strong process orientation and operational discipline

Must Have Skills:

• Experience in stakeholder communications, cross functional team engagement, process improvement, vendor management, project management, performance & productivity management.