1,473 Business Process Improvement jobs in India
Business Process Improvement Engineer
Bangalore, Karnataka
GKN Automotive
Posted 2 days ago
Job Viewed
Job Description
. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
This advertiser has chosen not to accept applicants from your region.
0
Business Process Improvement Engineer
Bengaluru, Karnataka
GKN Automotive
Posted 2 days ago
Job Viewed
Job Description
. **Process Improvement Lead**
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
**The Role:**
We are seeking a Process Improvement Lead who will support GKN Automotive Engineering business process development.
Key responsibilities include:
+ Define Process & Tools improvement strategy at the Organizational level with the approval from Senior Management and monitor / report the Process/Tools improvement strategy as per the defined periodicity.
+ Process improvement lead shall have good exposure to System Engineering, Mechanical Engineering and Software Engineering and associated methods and tools to define and implement the relevant methods in the tools based on the agreed processes.
+ To ensure the processes are released in the Landscape STAGES according to the ASPICE, ISO 21434, ISO 26262 and ensuring compliance within the Engineering Organization.
+ To ensure the process and our tools are aligned. The Process lead shall have a good understanding of Method Park STAGES, Enterprise Architect, Business Intelligence tools (PowerBI, Grafana) and also the Application Life cycle management tools (Windchill RV&S or Code beamer or Polarion etc.,)
+ Act as interface between Process and Tools team and the other engineering domains to define the right methods for the processes.
+ Support ASPICE L2 topic across the engineering organization, to define, implement the objectives together with the Process Manager.
+ Process improvement lead is responsible with Process Manager to define the requirements needed for ISO standards / ASPICE and the team from Safety / Security needs to review the defined processes before release to the Process landscape
+ Create & provide training in case of identified training needs to support implementation of processes and tools (Identification of trainings needs itself is from the responsible manager of the employee and the HR).
+ Leading the Process & Tools CCB meetings to ensure the processes defined and the implementation in the tools match each other.
**Who you'll be:**
To be successful in this position, you will have proven experience in Automotive domain and hands on experience in Process Development, Process modeling, Tools know-how especially in the complete V-model development.
**Essential Skills**
+ Engineering or Post Graduate Engineering degree
+ 3 to 8 years of relevant experience in Automotive domain
+ Experience in Process modeling & Process architecture
+ Strong in ASPICE and basic concepts about Fusa & Cybersecurity
+ Good functional consultant skills bridging process and tools
+ Good Problem solving skills
+ Python programming & Database scripting will be added advantage.
**Tool Skills**
+ STAGES (Process Modeling)
+ Windchill RV&S, RV&S Source PTC Integrity / Code Beamer / Polarion
+ Enterprise Architect or any equivalent SW design tool knowledge.
+ Business Intelligence tools like Grafana or PowerBI
+ Activity management tools like EasyRedmine or JIRA
**Language Skills**
Must be fluent in English
**Travel Requirements**
Local Infrequent. Role is based in GKN Bangalore office
GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.
This advertiser has chosen not to accept applicants from your region.
1
Business Process Improvement Consultant
208001 Kanpur, Uttar Pradesh
₹85000 Monthly
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a prestigious management consultancy firm, is seeking a highly analytical and strategic Business Process Improvement Consultant to join their team in Kanpur, Uttar Pradesh, IN . This role is critical for helping clients enhance their operational efficiency, streamline workflows, and achieve strategic business objectives. The ideal candidate will possess extensive experience in process analysis, re-engineering, and change management, with a proven ability to deliver impactful solutions. This position offers the opportunity to work with a diverse range of clients and industries, driving significant improvements through expert consultation.
Responsibilities:
Responsibilities:
- Conduct comprehensive analyses of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Design and implement optimized business processes that enhance productivity, reduce costs, and improve quality.
- Develop and execute change management strategies to ensure smooth adoption of new processes and systems.
- Facilitate workshops and interviews with stakeholders at all levels to gather requirements and feedback.
- Utilize process modeling tools and methodologies (e.g., BPMN, Lean, Six Sigma) to document and analyze workflows.
- Develop business cases and recommendations for process improvement initiatives, outlining potential benefits and ROI.
- Manage project timelines, deliverables, and client relationships to ensure successful project outcomes.
- Prepare and present findings, recommendations, and progress reports to senior management and clients.
- Train client personnel on new processes and systems.
- Stay abreast of industry best practices and emerging trends in business process management.
- Collaborate with cross-functional teams to integrate process improvements across different departments.
- Measure and monitor the impact of implemented changes to ensure sustained improvement.
- Master's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
- Minimum of 5 years of experience in management consulting or business process improvement roles.
- Proven expertise in process analysis, mapping, and re-engineering methodologies.
- Strong understanding of Lean Six Sigma principles and tools.
- Excellent analytical, problem-solving, and critical thinking skills.
- Exceptional communication, presentation, and interpersonal skills.
- Demonstrated ability to manage projects and lead teams.
- Proficiency in project management software and process modeling tools.
- Experience working with clients in various industries is highly desirable.
- Familiarity with the business landscape in Kanpur, Uttar Pradesh, IN is a plus.
This advertiser has chosen not to accept applicants from your region.
2
Operations Manager - Business Process Improvement
411001 Pune, Maharashtra
₹85000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is a well-established firm seeking a strategic and detail-oriented Operations Manager to lead their business process improvement initiatives in Pune, Maharashtra, IN . This role is critical in analyzing current operations, identifying inefficiencies, and implementing effective solutions to enhance productivity, reduce costs, and improve overall organizational performance. The ideal candidate will have a strong background in operations management, a deep understanding of process optimization methodologies, and excellent leadership capabilities.
Responsibilities:
Responsibilities:
- Analyze existing business processes across various departments to identify areas for improvement, bottlenecks, and inefficiencies.
- Develop and implement strategic plans for process optimization, utilizing methodologies such as Lean, Six Sigma, and Agile.
- Design and document new workflows and Standard Operating Procedures (SOPs) to enhance efficiency and consistency.
- Lead cross-functional teams in the implementation of process improvements, ensuring buy-in and successful adoption.
- Monitor key performance indicators (KPIs) related to operational efficiency, cost reduction, and quality.
- Manage projects from initiation to completion, ensuring they are delivered on time and within budget.
- Train staff on new processes and best practices, fostering a culture of continuous improvement.
- Conduct regular audits to ensure compliance with established procedures and quality standards.
- Collaborate with IT and other departments to implement technological solutions that support process improvements.
- Prepare comprehensive reports on operational performance, project status, and recommendations for management.
- Stay abreast of industry best practices and emerging technologies in operations management.
- Ensure a high level of customer satisfaction through efficient and effective operations.
- Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Master's degree preferred.
- Minimum of 7-10 years of progressive experience in operations management, with a strong focus on business process improvement.
- Proven expertise in Lean Manufacturing, Six Sigma (certification preferred), or other process optimization methodologies.
- Demonstrated experience in project management, including planning, execution, and monitoring.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent leadership, communication, and interpersonal skills, with the ability to influence stakeholders at all levels.
- Proficiency in using project management software and ERP/CRM systems.
- Ability to work effectively in a fast-paced and dynamic environment.
- Strong understanding of financial principles related to operational costs and efficiency.
- Experience in managing change and driving organizational transformation.
This advertiser has chosen not to accept applicants from your region.
3
Management Consultant - Business Process Improvement
390001 Vadodara, Gujarat
₹90000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking an experienced and analytical Management Consultant specializing in Business Process Improvement to join our esteemed consulting practice. This role is crucial in assisting organizations to streamline operations, enhance efficiency, and achieve strategic objectives through process optimization. You will be responsible for conducting in-depth analyses of existing business processes, identifying bottlenecks, inefficiencies, and areas for enhancement. The ideal candidate possesses exceptional analytical skills, a strong understanding of various business methodologies (e.g., Lean, Six Sigma), and the ability to translate complex findings into actionable recommendations. You will work closely with client stakeholders at all levels, from executive leadership to operational teams, to gather data, facilitate workshops, and drive change management initiatives. Responsibilities include developing process maps, conducting root cause analyses, designing improved workflows, and supporting the implementation of proposed solutions. Strong communication, presentation, and project management skills are essential. This position requires a consultant who can build rapport, influence decision-making, and deliver tangible value to clients. The ability to adapt to a hybrid work model, balancing client-site visits with remote analysis and reporting, is expected. We are looking for a proactive individual who can identify opportunities for improvement and guide clients through transformative change. This is an excellent opportunity to work on diverse projects across various industries and contribute to significant organizational improvements.
Key Responsibilities:
Key Responsibilities:
- Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Develop comprehensive process maps and documentation for current and future state operations.
- Conduct root cause analysis to understand underlying issues affecting process performance.
- Design and recommend optimized business processes, leveraging best practices and methodologies.
- Facilitate workshops and interviews with stakeholders to gather requirements and insights.
- Develop business cases and project plans for process improvement initiatives.
- Support the implementation of new processes and technologies, including change management activities.
- Measure and report on the impact of implemented changes, tracking key performance indicators (KPIs).
- Prepare and deliver compelling presentations to client leadership and project teams.
- Stay current with industry trends and best practices in business process management and operational excellence.
- Master's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
- Minimum of 6 years of experience in management consulting, with a specialization in business process improvement.
- Proven expertise in methodologies such as Lean, Six Sigma, or other process optimization frameworks.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent facilitation, communication, and presentation skills.
- Experience with change management principles and practices.
- Ability to manage multiple projects simultaneously and work effectively in a hybrid environment.
- Proficiency in process modeling tools (e.g., Visio) and project management software.
- Demonstrated ability to build strong client relationships and influence stakeholders.
This advertiser has chosen not to accept applicants from your region.
4
Senior Analyst, Business Process Improvement-3
Gurugram, Uttar Pradesh
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Process Improvement-3
Senior Analyst, Advisors & Consulting Services Insights & Enablement
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. Within the Services organization, the Advisors & Consulting Services (A&CS) organization is responsible for delivering our various products and solutions to clients. The Client Services Insights & Enablement group aims at constantly improving the overall efficiency of A&CS.
The role of the Senior Analyst is to work very closely with the leadership and other stakeholders in A&CS as well as teams across Services organization to ensure the A&CS organization is effectively executing against our strategy.
Role
- Assess business processes, digital journeys and user experience in core systems for key A&CS personas
- Identify improvement opportunities, design and manage business transformational initiatives
- Liaise with Technical teams driving systems' development and enhancement to ensure optimal user experience and business continuity
- Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives
All about you
Essential skills and experience:
- Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations
- Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously
- Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives
- Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization
- Business acumen - Good understanding of the Client Services business drivers
- Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams
Others:
- Good knowledge of A&CS and other Services teams
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Process Improvement-3
Senior Analyst, Advisors & Consulting Services Insights & Enablement
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. Within the Services organization, the Advisors & Consulting Services (A&CS) organization is responsible for delivering our various products and solutions to clients. The Client Services Insights & Enablement group aims at constantly improving the overall efficiency of A&CS.
The role of the Senior Analyst is to work very closely with the leadership and other stakeholders in A&CS as well as teams across Services organization to ensure the A&CS organization is effectively executing against our strategy.
Role
- Assess business processes, digital journeys and user experience in core systems for key A&CS personas
- Identify improvement opportunities, design and manage business transformational initiatives
- Liaise with Technical teams driving systems' development and enhancement to ensure optimal user experience and business continuity
- Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives
All about you
Essential skills and experience:
- Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations
- Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously
- Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives
- Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization
- Business acumen - Good understanding of the Client Services business drivers
- Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams
Others:
- Good knowledge of A&CS and other Services teams
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
5
Senior Analyst, Business Process Improvement-1
Gurugram, Uttar Pradesh
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Process Improvement-1
Senior Analyst, Advisors & Consulting Services Insights & Enablement
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. Within the Services organization, the Advisors & Consulting Services (A&CS) organization is responsible for delivering our various products and solutions to clients. The Client Services Insights & Enablement group aims at constantly improving the overall efficiency of A&CS.
The role of the Senior Analyst is to work very closely with the leadership and other stakeholders in A&CS as well as teams across Services organization to ensure the A&CS organization is effectively executing against our strategy.
Role
- Assess business processes, digital journeys and user experience in core systems for key A&CS personas
- Identify improvement opportunities, design and manage business transformational initiatives
- Liaise with Technical teams driving systems' development and enhancement to ensure optimal user experience and business continuity
- Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives
All about you
Essential skills and experience:
- Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations
- Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously
- Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives
- Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization
- Business acumen - Good understanding of the Client Services business drivers
- Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams
Others:
- Good knowledge of A&CS and other Services teams
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Process Improvement-1
Senior Analyst, Advisors & Consulting Services Insights & Enablement
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. Within the Services organization, the Advisors & Consulting Services (A&CS) organization is responsible for delivering our various products and solutions to clients. The Client Services Insights & Enablement group aims at constantly improving the overall efficiency of A&CS.
The role of the Senior Analyst is to work very closely with the leadership and other stakeholders in A&CS as well as teams across Services organization to ensure the A&CS organization is effectively executing against our strategy.
Role
- Assess business processes, digital journeys and user experience in core systems for key A&CS personas
- Identify improvement opportunities, design and manage business transformational initiatives
- Liaise with Technical teams driving systems' development and enhancement to ensure optimal user experience and business continuity
- Liaise with stakeholders across Services organization and within A&CS team to ensure successful implementation of business transformational initiatives
All about you
Essential skills and experience:
- Digital Transformation - Experience in designing digital journeys and rolling them in broader organizations
- Project Management - Some project management experience, and ability to oversee multiple priorities simultaneously
- Analytical mind - Ability to run robust diagnostics and analysis to ground the design of transformational initiatives
- Partnership - Required to work in very close partnership with different stakeholders in A&CS team, across Services and Insights & Enablement organization
- Business acumen - Good understanding of the Client Services business drivers
- Agility - Used to work in agile environment with short sprints, changing brief and ad-hoc teams
Others:
- Good knowledge of A&CS and other Services teams
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
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6
Lead Management Consultant - Business Process Improvement
400601 Thane, Maharashtra
₹140000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious consulting firm, is seeking an experienced Lead Management Consultant to spearhead business process improvement initiatives for their diverse clientele in Thane, Maharashtra, IN . This role demands a strategic thinker with a proven track record in analyzing complex business operations, identifying inefficiencies, and designing and implementing transformative solutions. You will lead project teams, manage client relationships, and deliver high-impact recommendations that drive operational excellence and profitability. The ideal candidate possesses deep expertise in methodologies such as Lean, Six Sigma, and Business Process Reengineering (BPR). Responsibilities include conducting thorough diagnostic assessments, mapping current processes, and developing optimized future-state designs. You will work closely with clients’ senior leadership to gain buy-in, manage change effectively, and ensure the successful adoption of new processes. This position requires exceptional analytical skills, robust problem-solving capabilities, and outstanding communication and stakeholder management abilities. You will be responsible for developing project plans, managing timelines and budgets, and ensuring the quality of deliverables. The ability to translate complex findings into actionable insights and coach client teams through the implementation phase is crucial. This is an exceptional opportunity for a seasoned consultant to drive significant organizational change and deliver measurable business value.
Responsibilities:
Responsibilities:
- Lead and manage consulting engagements focused on business process improvement.
- Conduct comprehensive assessments of current business operations and identify areas for optimization.
- Develop and implement strategies utilizing Lean, Six Sigma, and BPR methodologies.
- Map existing business processes and design optimized future-state workflows.
- Facilitate workshops and stakeholder interviews to gather data and build consensus.
- Develop business cases and present recommendations to senior client management.
- Manage project teams, timelines, and budgets to ensure successful delivery.
- Drive change management initiatives to support process adoption and sustainment.
- Coach and mentor client teams throughout the implementation process.
- Monitor and measure the impact of implemented process changes.
- Contribute to the development of the firm's consulting methodologies and knowledge base.
- Master's degree in Business Administration, Engineering, or a related field.
- Minimum of 6-8 years of experience in management consulting, with a specialization in business process improvement.
- Proven expertise in Lean, Six Sigma (Green or Black Belt preferred), and BPR.
- Demonstrated ability to lead complex projects and manage client relationships effectively.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent facilitation, communication, and presentation skills.
- Experience with process modeling tools and techniques.
- Ability to work collaboratively with diverse teams and stakeholders.
- Strategic mindset with a focus on delivering measurable business results.
- Experience in change management is essential.
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Senior Project Manager, Business Process Improvement
452001 Indore, Madhya Pradesh
₹800000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client is looking for a dedicated and results-oriented Senior Project Manager to spearhead critical business process improvement initiatives within their organization, located in Indore, Madhya Pradesh, IN . This role is pivotal in enhancing operational efficiency, streamlining workflows, and driving significant business value through systematic process analysis and optimization. The successful candidate will have a strong analytical mindset, exceptional leadership capabilities, and a proven history of successfully managing change within complex organizational structures.
Responsibilities:
Responsibilities:
- Lead the identification, analysis, and documentation of current business processes across various departments.
- Design and develop optimized future-state processes that align with strategic business goals.
- Develop detailed project plans, including scope, timelines, resource requirements, budgets, and risk assessments for process improvement projects.
- Manage project execution from initiation to completion, ensuring adherence to project plans and quality standards.
- Facilitate cross-functional workshops and team meetings to gather requirements, brainstorm solutions, and gain buy-in.
- Implement process changes, oversee pilot programs, and manage the rollout to affected departments.
- Develop and deliver training materials to ensure smooth adoption of new processes.
- Monitor and measure the impact of implemented process changes, reporting on key performance indicators (KPIs) and return on investment (ROI).
- Identify and manage project risks and issues, developing effective mitigation plans.
- Foster a culture of continuous improvement and encourage employee engagement in process enhancement efforts.
- Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field. A Master's degree is a plus.
- Minimum of 6 years of experience in project management, with a strong focus on business process improvement, re-engineering, or operational excellence.
- Demonstrated experience with process mapping tools (e.g., Visio, Lucidchart) and methodologies (e.g., Lean, Six Sigma).
- Proven ability to manage complex projects with multiple stakeholders.
- Excellent analytical, problem-solving, and critical thinking skills.
- Strong communication, presentation, and interpersonal skills, with the ability to influence and engage at all levels of the organization.
- Proficiency in project management software (e.g., MS Project, Asana).
- Experience in change management principles and practices.
- Ability to work collaboratively within a team environment and lead by example.
- Strong understanding of business operations and financial principles.
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8
Process Optimization Engineer
530003 Visakhapatnam, Andhra Pradesh
₹75000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an innovative and results-driven Process Optimization Engineer to join our esteemed Industrial Engineering team based in Visakhapatnam, Andhra Pradesh, IN . This role is critical in enhancing operational efficiency, reducing waste, and improving the overall productivity of our manufacturing and production processes. You will be responsible for analyzing existing workflows, identifying bottlenecks and inefficiencies, and developing data-driven solutions for process improvement. This involves applying Lean Manufacturing, Six Sigma, and other continuous improvement methodologies to streamline operations. You will conduct detailed studies of production lines, material flow, and resource utilization to pinpoint areas for enhancement. The development and implementation of new process designs, as well as the modification of existing ones, will be a core part of your duties. You will work closely with cross-functional teams, including production, quality control, and maintenance, to ensure seamless integration and successful adoption of new processes. Key responsibilities include designing and conducting experiments, collecting and analyzing performance data, and presenting findings and recommendations to management. You will also be involved in training operational staff on new procedures and best practices, ensuring sustained performance improvements. A strong understanding of industrial automation and relevant software tools is essential. The successful candidate will possess excellent analytical skills, a keen eye for detail, and a proactive approach to problem-solving.
Responsibilities:
Responsibilities:
- Analyze current industrial processes and identify areas for improvement.
- Develop and implement process improvements using Lean and Six Sigma methodologies.
- Design, test, and optimize manufacturing workflows.
- Collect and interpret production data to measure performance and identify trends.
- Collaborate with cross-functional teams to implement new processes.
- Develop training materials and conduct training sessions for operational staff.
- Prepare detailed reports and presentations on process optimization initiatives.
- Ensure compliance with safety and quality standards.
- Stay updated on industry best practices and emerging technologies.
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