1,305 Business Process Management jobs in India
Business Process Management Consultant
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Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.
We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.
As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.
The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
Summary:
The Business Process Management (BPM) Consultant is responsible for the end-to-end support to the client to solve issues, create value, maximize growth, and improve business performance. The BPM Consultant will work closely with clients to research and assess processes and systems. The BPM Consultant will also analyze current processes against industry and/or future state processes to identify opportunities. Lastly, the BPM Consultant will work with project stakeholders to implement improvements in their “to-be” business processes.
Roles and Responsibilities:
Manager - Business Process Management
Posted today
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We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.
Summary of the Role
Setup and Lead the “business process management” (BPM) center of excellence (CoE) at GCC, Pune. The role is responsible to define and own the vision for BPM for the organization and drive the implementation of all related components. The role also be the custodian of process governance at executive leadership level all the way through execution level of process hierarchy and champion BPM best practices with an objective of driving process maturity in the organization.
Work with senior business leaders for critical improvements in the business processes that deliver impact. Collaborate with the business stakeholders to define, control, and manage the business processes accepted and mandated for use within Lubrizol. Drive BPM initiatives across the organization. Ensure process optimization, standardization, and alignment with strategic goals. This role requires a deep understanding of BPM principles, strong leadership skills, and the ability to work collaboratively with cross-functional teams.
The role would be custodian of all topics related to the business processes.
Responsibilities
Educational Qualifications, and Work Experience
Technical Skills:
Desired Operative Skills:
Soft Skills:
Ready for your next career step? Apply today and let's shape the future together!
It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.
We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.
As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.
One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today.
More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.
Manager - Business Process Management
Posted today
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About Lubrizol
The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit .
We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life.
Summary of the Role
Setup and Lead the “business process management” (BPM) center of excellence (CoE) at GCC, Pune. The role is responsible to define and own the vision for BPM for the organization and drive the implementation of all related components. The role also be the custodian of process governance at executive leadership level all the way through execution level of process hierarchy and champion BPM best practices with an objective of driving process maturity in the organization.
Work with senior business leaders for critical improvements in the business processes that deliver impact. Collaborate with the business stakeholders to define, control, and manage the business processes accepted and mandated for use within Lubrizol. Drive BPM initiatives across the organization. Ensure process optimization, standardization, and alignment with strategic goals. This role requires a deep understanding of BPM principles, strong leadership skills, and the ability to work collaboratively with cross-functional teams.
The role would be custodian of all topics related to the business processes.
Responsibilities
- Leader of the Center of Excellence at GCC. Leads a team of experienced business process analysts. Responsible for a Cost Center. Works closely with business process analysts of the ERP and other business applications.
- Lead the development and implementation of BPM strategies, frameworks, and methodologies for use and maintenance.
- Study and recommend management leaders on business process strategies that deliver impact.
- Collaborate with subject matter experts in the business units as well as in other technology centers of excellence to organize definition of business processes.
- Collaborate with tactical leaders in the business units to collate process details; and support documentation and definition of current and future state business processes.
- Oversee the identification, documentation, and analysis of business processes to identify improvement opportunities. Being hands on is expected.
- Coordinate and manage BPM projects, ensuring timely delivery and alignment with organizational objectives.
- Foster a culture of continuous improvement by promoting BPM best practices and providing training and support to team members.
- Develop and maintain BPM governance structures, policies, and standards.
- Monitor and report on the performance of BPM initiatives, ensuring measurable outcomes and benefits.
- Develop and monitor key performance indicators (KPIs) to measure the success of BPM initiatives.
- Stay current with industry trends and advancements in BPM to drive innovation and improvement.
- Utilize BPM tools and technologies to enhance process efficiency and effectiveness.
- Leverage Signavio toolset to document and maintain business process deliverables.
- Work with stakeholders like enterprise architects, security architects, and solution architects to support needs of the business in formulating effective business processes.
Educational Qualifications, and Work Experience
- Bachelor’s, preferably Master’s, degree in business administration, Management, Information Systems, or a related field. A master's degree is preferred.
- A suitable candidate would have 15+ years of experience in business process management, with at least 3 to 5 years in a leadership role.
- Proven track record of successfully leading BPM initiatives and projects.
- Experience of effectively managing with third-party staff engaged for development and maintenance.
Technical Skills:
- Strong understanding of BPM principles, methodologies, and tools (e.g., Six Sigma, Lean, BPMN).
- Knowledge and deep understanding of the business processes in various industries as well as relevant process controls, equivalent to the “architects” in solutions; security; digitalization; and analytics.
- Understanding of APQC process frameworks
- Experience with BPM software and technologies, such as the Signavio Business Process Transformation Suite of applications.
- Experience of functional consulting in SAP modules FICO, SD, MM, etc. preferred.
- Deep understanding of developing and maintaining solution architecture in IT landscape.
- Certification in BPM or related areas (e.g., CBPP, Lean Six Sigma) is a plus.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
- Superior critical thinking skills with the ability to develop out-of-the-box problem-solving approaches to formulate innovative solutions.
- Demonstrate collaboration skills with the ability to handle conflict and work with a distributed team.
- International mindset – must be able to deal with diverse, international team.
Desired Operative Skills:
- Agile development methodology
- Successfully manage multiple tasks involving planned projects and ad-hoc tasks
- Experience of Service Now ticketing system or equivalent, from the process perspective.
Soft Skills:
- Ability to setup and manage governance at executive level
- Strong written and verbal English skills.
- High degree of customer focus.
- Able to work flexible hours to meet deadlines.
- Strong interpersonal skills
- Analytical problem-solving skills with the ability to use all available resources to resolve or anticipate problems in turn creating or updating processes, procedures, and resolutions in the knowledgebase as needed.
- Time management skills including setting appropriate expectations with end users for resolution.
- Ability to be a team player, offering and accepting feedback and sharing knowledge with others, while being able to work independently and require minimal supervision.
- Relationship-building skills including the ability to develop intra- and inter-team relationship as well as build and establish rapport with end users efficiently.
- Multi-tasking abilities while focusing on effective prioritization of work.
- Attention to detail and commitment to high quality, error free deliverables
Ready for your next career step? Apply today and let's shape the future together!
It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.
We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.
As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.
One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today.
More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.
SAP Business Process Management Specialist
Posted today
Job Viewed
Job Description
Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
OBJECTIVES/PURPOSE
Enable and maintain the ERP Business Processes repository (BPML: Business Process Master List) for all the processes in scope of ERP Products
Enable internal and external experts in the use of the BPML
Ensure continuous consistency, completeness and accuracy of the Business Process List
ACCOUNTABILITIES:
Maintain the catalog of Business Processes in scope of the ERP Product, ensuring integrity and consistency through regular reviews
Manage end-to-end the Change process of the BPML (Business Process Master List) liaising with all the relevant stakeholder’s in IT and business
Socialize the BPML with the project and delivery teams to assess applicability of existing processes.
Train the teams on the use of the BPML as part of the ERP University and with ad hoc training sessions
Liaise with the document management team to ensure alignment of the BPML with the related process and solution deliverables
Support document management activities continuity when ERP Document Management Specialist capacity is limited. This includes: provide access to relevant documentation, upload documents to Document Management Systems ensuring quality and alignment to BPML.
Communicate and issue all guidelines and standards related to BPML management
Provide regular update to the BPM supervisor and supporting delivery teams (projects or run) on status of the BPML updates
CORE ELEMENTS RELATED TO THIS ROLE:
DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
Leadership
Interaction
Innovation
Desired:
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
ABOUT ICC IN TAKEDA:
Locations
IND - BengaluruWorker Type
EmployeeWorker Sub-Type
RegularTime Type
Full timeSenior Associate, Business Process Management Analyst
Posted today
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Job Description
Senior Associate, Business Process Management Analyst
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Associate, Business Process Management Analyst to join our Wealth Management Data Governance team. This role is located in Pune, MH – HYBRID.
In this role, you’ll make an impact in the following ways:
- This is a unique opportunity to join Data Governance team and help be a pivotal part of Wealth Managements data transformation. The team was formed to establish robust data management and governance practices as well develop a data hub that makes information accessible and actionable to our front-line business partners.
- The individual in this role will have the opportunity to learn industry best practices for data management, data quality, refine their data wrangling skills, learn more about the Wealth Management and serve up data driven insights to our business partners.
- One of the team’s primary objectives is to implement a collaborative data platform for a more streamlined way of moving, transforming, analyzing, and communicating information. This will require the analyst to build relationships with key stakeholders, to work with internal clients to understand their data needs, and to partner with IT to deliver data solutions.
- A key tool for the team is Collibra, CDQ and DataIku. Collibra, CDQ and Dataiku provides most of the functions needed to perform the role. i.e. connections to databases, IDE functionality, SQL functions, Jupyter notebooks. SQL software is needed to connect to certain data bases.
- Deliver value and deliver value frequently
- Build and maintain relationships with key stakeholders in WM Businesses and IT
- Translates complex technical concepts and analyses to non-technical audiences
- Prepares ad-hoc reports at the request of managers and/or other leaders
- Build BI and machine learning prototypes and derive actionable insights for the Businesses
To be successful in this role, we’re seeking the following:
- B Tech/BE/BS Degree (stats, math, engineering degrees are a plus)
- 5+ years of Experience working in Data Quality and Data Management
- 3+ years of experience with Collibra, CDQ
- Excellent interpersonal and client-facing skills
- 2+ years of experience with SQL
- Good knowledge on Snowflake
- Passion for helping others succeed
- Passion for learning new skills
- Self-starter
- Dataiku experience is good to have
- Experience in financial industry is preferred
- Good knowledge of Excel
- Agile experience is a plus
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Senior Associate, Business Process Management Analyst
Posted today
Job Viewed
Job Description
Senior Associate, Business Process Management Analyst
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Senior Associate, Business Process Management Analyst to join our Wealth Management Data Governance team. This role is located in Pune, MH – HYBRID.
In this role, you’ll make an impact in the following ways:
- This is a unique opportunity to join Data Governance team and help be a pivotal part of Wealth Managements data transformation. The team was formed to establish robust data management and governance practices as well develop a data hub that makes information accessible and actionable to our front-line business partners.
- The individual in this role will have the opportunity to learn industry best practices for data management, data quality, refine their data wrangling skills, learn more about the Wealth Management and serve up data driven insights to our business partners.
- One of the team’s primary objectives is to implement a collaborative data platform for a more streamlined way of moving, transforming, analyzing, and communicating information. This will require the analyst to build relationships with key stakeholders, to work with internal clients to understand their data needs, and to partner with IT to deliver data solutions.
- A key tool for the team is Collibra, CDQ and DataIku. Collibra, CDQ and Dataiku provides most of the functions needed to perform the role. i.e. connections to databases, IDE functionality, SQL functions, Jupyter notebooks. SQL software is needed to connect to certain data bases.
- Deliver value and deliver value frequently
- Build and maintain relationships with key stakeholders in WM Businesses and IT
- Translates complex technical concepts and analyses to non-technical audiences
- Prepares ad-hoc reports at the request of managers and/or other leaders
- Build BI and machine learning prototypes and derive actionable insights for the Businesses
To be successful in this role, we’re seeking the following:
- B Tech/BE/BS Degree (stats, math, engineering degrees are a plus)
- 5+ years of Experience working in Data Quality and Data Management
- 3+ years of experience with Collibra, CDQ
- Excellent interpersonal and client-facing skills
- 2+ years of experience with SQL
- Good knowledge on Snowflake
- Passion for helping others succeed
- Passion for learning new skills
- Self-starter
- Dataiku experience is good to have
- Experience in financial industry is preferred
- Good knowledge of Excel
- Agile experience is a plus
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Junior Management Consultant - Business Process Improvement
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Assist senior consultants in conducting client needs assessments and project scoping.
- Gather and analyze data related to business operations, performance metrics, and market trends.
- Identify inefficiencies and areas for improvement within client processes.
- Develop process maps, flowcharts, and other visual aids to represent current and future state operations.
- Support the development of strategic recommendations and implementation plans.
- Prepare presentations, reports, and other project documentation.
- Conduct research on industry best practices and emerging trends.
- Collaborate with client teams to gather information and facilitate workshops.
- Contribute to proposal development and business development activities.
- Learn and apply consulting methodologies and tools.
Qualifications:
- Bachelor's degree in Business Administration, Economics, Engineering, or a related field. A Master's degree is a plus.
- 0-3 years of experience in consulting, business analysis, or a related analytical role. Internships in relevant fields will be considered.
- Strong analytical, problem-solving, and quantitative skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Ability to work effectively in a team-oriented, fast-paced environment.
- Eagerness to learn and develop new skills.
- Strong organizational skills and attention to detail.
- Demonstrated interest in business strategy and operational improvement.
This is an excellent opportunity to kick-start a career in management consulting with a firm that values professional development and offers significant client exposure. Our client provides comprehensive training and mentorship to help you succeed. Join a team dedicated to delivering impactful solutions.
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Operations Director - Business Process Improvement
Posted today
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Job Description
- Develop and execute comprehensive operational strategies focused on process optimization and efficiency gains.
- Lead the analysis of current business processes, identifying bottlenecks, redundancies, and areas for improvement.
- Design and implement innovative solutions and workflows to streamline operations and enhance productivity.
- Manage and mentor a team of operational staff, fostering a collaborative and results-driven environment.
- Develop and monitor key performance indicators (KPIs) to measure operational success and identify trends.
- Oversee budget management for operational departments and ensure financial targets are met.
- Collaborate with senior leadership and department heads to align operational strategies with overall business objectives.
- Champion a culture of continuous improvement and innovation throughout the organization.
- Manage vendor relationships and ensure the quality and cost-effectiveness of external services.
- Ensure compliance with all relevant industry regulations and company policies.
- Master's degree in Business Administration, Operations Management, or a related field.
- Minimum of 10 years of progressive experience in operations management, with a strong focus on process improvement and business transformation.
- Proven track record of successfully leading and implementing complex operational changes.
- Exceptional analytical, problem-solving, and strategic thinking skills.
- Strong leadership and team management capabilities, with experience managing hybrid teams.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in process mapping tools, project management software, and ERP systems.
- Experience in managing operational budgets and P&L responsibilities.
- Ability to adapt and thrive in a hybrid work environment.
Operations Manager, Business Process Improvement
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate all operational activities, ensuring smooth and efficient business processes.
- Develop and implement strategies to improve operational efficiency, productivity, and cost-effectiveness.
- Monitor key performance indicators (KPIs) and analyze operational data to identify areas for improvement.
- Lead and mentor the operations team, fostering a culture of performance and continuous improvement.
- Oversee resource allocation, inventory management, and quality control.
- Develop and implement standard operating procedures (SOPs) and best practices.
- Collaborate with other departments to ensure seamless workflow integration and achieve business objectives.
- Manage budgets and financial performance for the operations department.
- Identify and implement technology solutions to enhance operational capabilities.
- Ensure compliance with all relevant health, safety, and regulatory standards.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree or MBA is a plus.
- Minimum of 6-8 years of progressive experience in operations management.
- Proven experience in process improvement methodologies such as Lean or Six Sigma.
- Strong understanding of financial management, budgeting, and resource allocation.
- Excellent leadership, team management, and motivational skills.
- Proficiency in operational software and ERP systems.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Strong communication and presentation skills.
- Ability to work on-site in Thiruvananthapuram, Kerala .
Business Operations Analyst
Posted 23 days ago
Job Viewed
Job Description
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
**The Opportunity**
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.
The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization **Business Support Team** is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager
**Job Responsibilities:** The incumbent may be required to perform all or a combination of the following essential functions as determined by business necessity
+ Resource who has strong process/business knowledge and experience with Order-to-Cash processes
+ Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas
+ Someone with analytical bent of mind who can work on providing continuous improvement ideas
+ Works closely with different teams like resource mgmt., revenue, finance to ensure smooth month, quarter & year end closing process
**Technical Skills**
+ Proficient with MS office suite (MS Excel, MS outlook etc)
+ Ability to use systems effectively for Projects/Time/Resource management and other functions
+ Experience with SAP and Saleforce.com will be an added advantage
**Functional Skills**
+ Experience in at least one of the process areas Project/Time, Contracts/Invoicing/AR is preferred, Order management and master data management will be preferred
+ Resource who has strong process/Business knowledge and experience with Order-to-Cash process
+ Conducting UAT and securing Sign Offs for new requirements under supervision of Technical team/Lead
+ Preferred Operations or Back-office Support Services background
+ Strong communication (verbal and written) & analytical skills and the ability to understand complex business problems and propose solutions.
**Management Skills**
+ Self-managed individual who can effectively organize and manage activities, drive attention to detail, ensure quality of deliverables and optimize results
+ Flexible to business requirements
+ Coordinate with internal resources and stakeholders for the flawless execution of work
+ Effectively communicating your insights and plans to cross-functional team members and management
+ Monitoring deliverables and ensuring timely completion of change requests/requirements
+ Maintaining SLAs and resolving issues within SLA