2,286 Business Process Manager jobs in India
Business Process Manager
Posted 5 days ago
Job Viewed
Job Description
Finance
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
The Business Process Manager is responsible for managing the overall application and processes of ongoing operations by resolving transactional grief and administrative process work to ensure facility production lines run as intended. The ideal candidate will be responsible for leading a team of procurement professionals who Processes requisitions and provides support for purchasing, supply chain, sourcing, cost, price analyses and contract/purchase order generation. Performs analysis and maintenance of assigned processes that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Supports customers and customer proposal efforts with pricing information and supplier selection.
Successful candidate will need to have at least 6-8 years of Lognet , CBS & CGM ERP expertise. Role will require working in night shift to cover North America region.
Participates in developing functional requirements for business systems; tests, trains and implements applications.
Responsibilities
- Performing customer support processes and activities for the implementation of new or existing applications.
- Designing, prototyping, coding and testing new or enhanced applications.
- Monitoring the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
- Translating clients requirements to functional documentation; participating in technical designs and test planning.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:
- Comments on the organization's business model and financial goals.
- Communicates key considerations for business decision making process.
- Cites examples of types of information needed to make sound business decisions.
- Participates in business task to get things done in own unit or area.
- Caters to key stakeholders and their priorities.
Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.
Level Working Knowledge:
- Carries out business process design tasks with some supervision and coaching.
- Uses a variety of business process design tools and techniques.
- Examines, interprets, and explains work-flow materials and documentation.
- Documents common obstacles and barriers for effective implementation.
- Analyzes a process and associated business logic and offers recommendations based on analysis.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Working Knowledge:
- Adjusts to new or changing assignments, processes, and people.
- Demonstrates willingness to listen to other opinions.
- Provides examples of shifting from task to task.
- Identifies and considers alternative approaches to situations or problems.
- Accepts new or radical ideas with an open mind; avoids snap reactions.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Extensive Experience:
- Clarifies and handles multiple concurrent and diverse activities.
- Shifts focus among several efforts as required by changing priorities.
- Addresses potential conflicts that impact current delivery commitments.
- Works with or leads others to re-prioritize work and reschedule commitments as necessary.
- Responds to shifting priorities while maintaining progress of regularly scheduled work.
- Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
- Follows policies, practices and standards for determining functional and informational requirements.
- Confirms deliverables associated with requirements analysis.
- Communicates with customers and users to elicit and gather client requirements.
- Participates in the preparation of detailed documentation and requirements.
- Utilizes specific organizational methods, tools and techniques for requirements analysis.
Relocation is available for this position.
**Posting Dates:**
September 16, 2025 - September 23, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Business Process Manager
Posted 5 days ago
Job Viewed
Job Description
Finance
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
The Business Process Manager is responsible for managing the overall application and processes of ongoing operations by resolving transactional grief and administrative process work to ensure facility production lines run as intended. The ideal candidate will be responsible for leading a team of procurement professionals who Processes requisitions and provides support for purchasing, supply chain, sourcing, cost, price analyses and contract/purchase order generation. Performs analysis and maintenance of assigned processes that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Supports customers and customer proposal efforts with pricing information and supplier selection.
Successful candidate will need to have at least 6-8 years of Lognet , CBS & CGM ERP expertise. Role will require working in night shift to cover North America region.
Participates in developing functional requirements for business systems; tests, trains and implements applications.
Responsibilities
- Performing customer support processes and activities for the implementation of new or existing applications.
- Designing, prototyping, coding and testing new or enhanced applications.
- Monitoring the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
- Translating clients requirements to functional documentation; participating in technical designs and test planning.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:
- Comments on the organization's business model and financial goals.
- Communicates key considerations for business decision making process.
- Cites examples of types of information needed to make sound business decisions.
- Participates in business task to get things done in own unit or area.
- Caters to key stakeholders and their priorities.
Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.
Level Working Knowledge:
- Carries out business process design tasks with some supervision and coaching.
- Uses a variety of business process design tools and techniques.
- Examines, interprets, and explains work-flow materials and documentation.
- Documents common obstacles and barriers for effective implementation.
- Analyzes a process and associated business logic and offers recommendations based on analysis.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Working Knowledge:
- Adjusts to new or changing assignments, processes, and people.
- Demonstrates willingness to listen to other opinions.
- Provides examples of shifting from task to task.
- Identifies and considers alternative approaches to situations or problems.
- Accepts new or radical ideas with an open mind; avoids snap reactions.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Extensive Experience:
- Clarifies and handles multiple concurrent and diverse activities.
- Shifts focus among several efforts as required by changing priorities.
- Addresses potential conflicts that impact current delivery commitments.
- Works with or leads others to re-prioritize work and reschedule commitments as necessary.
- Responds to shifting priorities while maintaining progress of regularly scheduled work.
- Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
- Follows policies, practices and standards for determining functional and informational requirements.
- Confirms deliverables associated with requirements analysis.
- Communicates with customers and users to elicit and gather client requirements.
- Participates in the preparation of detailed documentation and requirements.
- Utilizes specific organizational methods, tools and techniques for requirements analysis.
Relocation is available for this position.
**Posting Dates:**
September 16, 2025 - September 23, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Business Process Manager
Posted 2 days ago
Job Viewed
Job Description
Role Summary:
The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.
Core Responsibilities:
- Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any
- Effective Deployment of Technologies:
Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing
- High-Performance Agency Network Management:
Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks
- Regional Improvement Projects:
Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
- Regional Deployments:
Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units
- Project Management & HO contribution:
Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects
- Implementation of New Clusters or Agencies:
Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model
Required Capability:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGM’s vision and values, that is naturally collaborative, bold and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics or Supply chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
- Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.
Business Process Manager
Posted today
Job Viewed
Job Description
Career Area:
Finance
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
The Business Process Manager is responsible for managing the overall application and processes of ongoing operations by resolving transactional grief and administrative process work to ensure facility production lines run as intended. The ideal candidate will be responsible for leading a team of procurement professionals who Processes requisitions and provides support for purchasing, supply chain, sourcing, cost, price analyses and contract/purchase order generation. Performs analysis and maintenance of assigned processes that produce output excellence, builds expertise for the assign process area, and contributing to continuous improvement efforts. Supports customers and customer proposal efforts with pricing information and supplier selection.
Successful candidate will need to have at least 6-8 years of Lognet , CBS & CGM ERP expertise. Role will require working in night shift to cover North America region.
Participates in developing functional requirements for business systems; tests, trains and implements applications.
Responsibilities
- Performing customer support processes and activities for the implementation of new or existing applications.
- Designing, prototyping, coding and testing new or enhanced applications.
- Monitoring the efficiency and effectiveness of application operations and troubleshooting problems, as necessary.
- Translating clients requirements to functional documentation; participating in technical designs and test planning.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Level Working Knowledge:
- Comments on the organization's business model and financial goals.
- Communicates key considerations for business decision making process.
- Cites examples of types of information needed to make sound business decisions.
- Participates in business task to get things done in own unit or area.
- Caters to key stakeholders and their priorities.
Business Process Design: Knowledge of business process design; ability to develop appropriate techniques to re-examine key processes and focus on optimizing organizational performance.
Level Working Knowledge:
- Carries out business process design tasks with some supervision and coaching.
- Uses a variety of business process design tools and techniques.
- Examines, interprets, and explains work-flow materials and documentation.
- Documents common obstacles and barriers for effective implementation.
- Analyzes a process and associated business logic and offers recommendations based on analysis.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
- Applies an assigned technique for critical thinking in a decision-making process.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Extensive Experience:
- Reviews others' writing or presentations and provides feedback and coaching.
- Adapts documents and presentations for the intended audience.
- Demonstrates both empathy and assertiveness when communicating a need or defending a position.
- Communicates well downward, upward, and outward.
- Employs appropriate methods of persuasion when soliciting agreement.
- Maintains focus on the topic at hand.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Working Knowledge:
- Adjusts to new or changing assignments, processes, and people.
- Demonstrates willingness to listen to other opinions.
- Provides examples of shifting from task to task.
- Identifies and considers alternative approaches to situations or problems.
- Accepts new or radical ideas with an open mind; avoids snap reactions.
Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Extensive Experience:
- Clarifies and handles multiple concurrent and diverse activities.
- Shifts focus among several efforts as required by changing priorities.
- Addresses potential conflicts that impact current delivery commitments.
- Works with or leads others to re-prioritize work and reschedule commitments as necessary.
- Responds to shifting priorities while maintaining progress of regularly scheduled work.
- Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
- Identifies and documents specific problems and resolution alternatives.
- Examines a specific problem and understands the perspective of each involved stakeholder.
- Develops alternative techniques for assessing accuracy and relevance of information.
- Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
- Uses fact-finding techniques and diagnostic tools to identify problems.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
- Follows policies, practices and standards for determining functional and informational requirements.
- Confirms deliverables associated with requirements analysis.
- Communicates with customers and users to elicit and gather client requirements.
- Participates in the preparation of detailed documentation and requirements.
- Utilizes specific organizational methods, tools and techniques for requirements analysis.
Relocation is available for this position.
Posting Dates:
September 16, September 23, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.
Business Process Manager
Posted today
Job Viewed
Job Description
Role Summary:
The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.
Core Responsibilities:
v Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Business owner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any
v Effective Deployment of Technologies:
Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing
v High-Performance Agency Network Management:
Develop and implement a high-performance mindset within the regional agenciues. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks
v Regional Improvement Projects:
Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
v Regional Deployments:
Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units
v Project Management & HO contribution:
Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects
v Implementation of New Clusters or Agencies:
Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model
Required Capability:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGMs vision and values, that is naturally collaborative, bold and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics or Supply chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
- Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.
Business Process Manager
Posted today
Job Viewed
Job Description
Role Summary:
The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.
Core Responsibilities:
- Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any
- Effective Deployment of Technologies:
Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing
- High-Performance Agency Network Management:
Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks
- Regional Improvement Projects:
Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
- Regional Deployments:
Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units
- Project Management & HO contribution:
Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects
- Implementation of New Clusters or Agencies:
Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model
Required Capability:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGM's vision and values, that is naturally collaborative, bold and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics or Supply chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
- Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.
Business Process Manager
Posted today
Job Viewed
Job Description
Role Summary:
The Regional Business Process Manager will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. This role will be instrumental in driving continuous improvement through effective deployment of technology, establishing a high- performance agency network, and leading regional improvement projects.
Core Responsibilities:
- Harmonized Processes & Target Operating Models:
Implement harmonized processes across the region to create a standardized approach to operations. Collaborate with Regional Businessowner teams to review target operating models that enhance efficiency and operational effectiveness. Continuously assess and refine these models to ensure alignment with regional requirements. Bring to HO Regional process specificities and regional business requirements if any
- Effective Deployment of Technologies:
Help Agencies to identify and prioritize automation opportunities to reduce manual processes and operational redundancies. Act as a liaison between Regional agencies and promote best practice sharing
- High-Performance Agency Network Management:
Develop and implement a high-performance mindset within the regional agencies. Monitor and coach QPMs to improve agency performance across the region. Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks
- Regional Improvement Projects:
Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains. Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions. Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
- Regional Deployments:
Deploy Target Operating models in the regions challenge to minimize exceptions and manage Country Manager expectation. Deploy new tools and new process within the Region Monitor implementation and project adoption before handover to Business units
- Project Management & HO contribution:
Participate in HO global projects, working closely with HO BEX team and external teams to manage the effective implementation of projects. Act as a focal point for the region to provide regional specificities and process needs. Collaborate and Help Agencies during GBS transition projects
- Implementation of New Clusters or Agencies:
Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets. Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities. Ensure smooth integration and adherence to the target operating model
Required Capability:
To be successful, this role requires conceptual and strategic thinking with advanced problem-solving and decision-making skills. An inspiring management style which incorporates CMA CGM’s vision and values, that is naturally collaborative, bold and teamwork driven.
Key Competencies:
- Degree in Maritime Business, Logistics or Supply chain, or business management.
- At least 3 years of managerial experience in project management and/or business process improvement.
- Certification in LEAN Six Sigma, Project Management would be advantageous
- Strategic Vision: Ability to see the big picture and align operational processes with strategic business goals.
- Change Management: Skilled in managing change effectively to drive the adoption of new processes and technologies.
- Technology Acumen: Knowledgeable about new and emerging technologies, with the ability to identify and deploy relevant tools for process improvement.
- Continuous Improvement Mindset: Proactive in identifying opportunities to reduce waste, automate tasks, and simplify workflows (Lean and Six Sigma knowledge)
- Data-Driven Decision Making: Strong analytical skills to evaluate data, assess performance, and inform process optimizations.
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Business process manager
Posted today
Job Viewed
Job Description
Business process manager
Posted today
Job Viewed