1,395 Business Process Services jobs in India

Location: Kolkata (Onsite)

Experience: 1 Year

Employment Type: Full-Time

We are seeking a detail-oriented and proactive Operational Management Executive to join our HR Operations team in Kolkata. The ideal candidate will have at least 1 year of hands-on experience in candidate background verification, document verification, and onboarding documentation processes. This role is critical to ensuring a smooth and compliant onboarding experience for new hires while maintaining accurate records and following internal protocols.

• Conduct thorough candidate background verifications including employment history, education, address, and references.
• Perform document verification for ID proof, address proof, academic credentials, and previous employment records.
• Assist in pre-onboarding and onboarding formalities , ensuring all required documents are collected, verified, and stored systematically.
• Coordinate with internal departments and third-party vendors for timely background checks and escalate issues as required.
• Maintain updated records of all verification reports and onboarding documentation in physical and digital formats.
• Ensure compliance with company policies, statutory regulations, and confidentiality of sensitive candidate information.
• Communicate clearly with candidates regarding pending documents, verification status, and joining formalities.
• Support audits and internal reviews by providing accurate documentation and logs related to candidate onboarding.

• Bachelors degree in any discipline.
• Minimum 1 year of experience in operational HR, onboarding, or document verification processes.
• Strong knowledge of verification protocols and documentation requirements.
• Proficient in MS Office tools (Word, Excel, Outlook) and digital document handling.
• Excellent communication and coordination skills.
• High level of accuracy, integrity, and attention to detail.

• Experience working in HR Operations or Staffing/Recruitment back-office.
• Familiarity with HRMS or onboarding tools will be an advantage.

Role Description

This is a full-time hybrid role for an IBM BPM specialist, located in Hyderabad with some work from home acceptable. The specialist will be responsible for designing, developing, and implementing IBM BPM solutions. Day-to-day tasks include creating process models, managing and optimizing business workflows, conducting system testing, and collaborating with cross-functional teams to ensure successful project delivery.

Qualifications

• 5+ Years of Experience on IBM BPM
• Experience with IBM BPM platform, including process design and development
• Skills in system testing, error tracing, and debugging
• Proficiency in Java, JavaScript, and SQL
• Strong analytical and problem-solving abilities
• Excellent collaboration and communication skills
• Familiarity with Agile development methodologies is a plus
• Bachelor's degree in Computer Science, Information Technology, or a related field

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Job Description:

• Subject Matter Expert (SME) for OMS sub element (SE) 4.3 Information Management and Document Control
• System administrator and support for OMS Online, accountable for maintaining the system to ensure data integrity, system functionality and troubleshooting.   
• Manage the interface with bp IT&S and the OMS Online system vendor
• Provides subject matter expertise and support to ensure that OMS requirements and the OMS Online tool (Nimbus) are effectively embedded within Castrol to support systematic and effective management of risk.  
• Develop clear, understandable and deliverable OMS Castrol minimum expectations.  
• Provide expertise to support PUs/Functions to effectively embed OMS online to meet regulatory, legislative and BP requirements wherever we operate.  
• Set global performance standards for OMS SEs and support PUs and Functions to meet HSE&C performance targets and delivery of OMS conformance.  
• Verifies compliance with relevant OMS SEs, Group Essentials and BP GDPs.  
• Intervene and raise as appropriate to cause corrective action when HSE performance and/or OMS conformance is not at desired levels. 
• Contributes to the delivery of the global HSE&C strategy, policies and programs 
• Support all Global SMEs to drive effective implementation of OMS global requirements
• Drive delivery of the OMS Performance Improvement Cycle (PIC) and support leaders on implementation of action plans to achieve and maintain OMS conformance.  
• Drive consistency by setting global performance standards for OMS SEs, providing guidance within Castrol as to “what good looks like” and maintaining relevant content in Castrol OMS ONLINE. 
• Supports capability of roles within Castrol, including the development and delivery of relevant OMS training, interventions and materials. 
• Identifies and shares standard methodologies and findings across Castrol, influencing PUs and functions to ensure consistency.  
• Use the 5-step organizational learning process to manage opportunities to learn. 
• Provides input or approves deviations from the Castrol local operating management system (LOMS). 
• Develops and maintains designated OMS SE risk barriers, self-verification protocols and processes 
• Develops and maintains specific plans, policies, processes, systems and tools to enable appropriate implementation in Castrol 
• Analyses trends, provides feedback and creates proactive action plans based on self-verification, audits, incidents, observations, leading and lagging metrics etc.  
• Monitors OMS conformance (for designated SE) and OMS Online system performance to assist with compliance to Castrol LOMS, BP GDPs, and Castrol policies/procedures and supports closure of actions. 
• Understands the clauses in Castrol’s external standards (e.g. ISO9001 / ISO14001 / ISO45001 / IATF16949, etc.) relating to their SE, and OMS Online functionality to enable Castrol and its sites to conform with these standards. 
• Castrol’s key point of contact with IT&S, digital security, other bp teams (e.g. Central HSE&C, SME, relevant networks) and customers for OMS Online. 

Experience and Qualifications

Skills & Competencies  

• Knowledge of ISO standards

• Significant experience in health, safety, environmental or sustainability or operational roles with substantial relevant accountabilities; asset operations and maintenance.  
• Significant experience in database management, analysis and reporting  
• Experience with HSE&C regulations.
• Deep knowledge on health, safety, environmental or sustainability management systems within an international brand marketing business environment, including knowledge of the external competitive environment.  
• Proven ability to think both operationally and strategically.  
• Significant digital tool experience and competent use of Microsoft applications (e.g. Power BI, Excel, Word, etc.) and ability to navigate different platforms desirable.  
• Ability to translate technical knowledge into pragmatic fit for purpose advice and support  
• Strong communication skills with ability to influence  
• Strong written and spoken communication skills and fluent in English.  
• Excellent analytical and problem-solving skills.  
• Ability to work independently and as part of a team.  
• Attention to detail and strong organizational skills.  
• Self-motivated, proactive, self-starter.  

You will work with

Why join bp

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.