763 Business Process Services jobs in India

Assistant Business Process Services

Noida, Uttar Pradesh DXC Technology

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Job Description

**Essential Job Functions**
- Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
- Develops knowledge and skill in assigned work process(es) as well as general understanding of the client's business and objectives.
- Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
- Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
- Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals.

**Basic Qualifications**
- High school diploma or G.E.D.
- Zero or more years of experience with business process service delivery, preferably in an outsourcing environment
- Experience working with client company product and/or services
- Experience working with client company industry and/or functional area
- Experience working with business solutions software

**Other Qualifications**
- Communication skills
- Personal computer and business solutions software skills
- Ability to multi-task
- Ability to work independently and as part of a team

**Work Environment**
- Office environment
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Business Process Management Consultant

Bengaluru, Karnataka ValueLabs

Posted 3 days ago

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Job Description

We’re Hiring: IBM Sterling Integration Specialist @ ValueLabs


Experience: 5+ Years


About ValueLabs

ValueLabs is a global technology consulting and services company with a focus on delivering value through innovation. With a presence in over 30 countries and a client base that includes Fortune 500 companies, we specialize in Digital Enablement , Product Development , and Data & AI . Our award-winning culture, commitment to excellence, and customer-centric approach make us one of the most sought-after employers in the tech industry.Join us and be part of a team that’s driving digital transformation across industries, with a strong footprint in Banking, Financial Services, Healthcare, Retail, and more .


Educational Qualifications

  • Bachelor’s or Master’s degree in Computer Science, IT, or a related field
  • IBM Sterling certification is highly desirable


Professional Experience:

We’re looking for a seasoned professional with:

  • 5+ years of hands-on experience in IBM Sterling B2B Integrator Suite
  • Deep expertise in Sterling B2B Integrator and Sterling File Gateway mandatory
  • 2+ years working with Sterling Secure Proxy or Sterling Connect:Direct
  • Experience in IBM WebSphere Transformation Extender (WTX) for map development is a strong plus


Technical Mastery

  • Proficient in designing and developing business processes and maps
  • Skilled in trading partner onboarding using protocols like AS2, SFTP, FTP, HTTP, etc.
  • Strong capabilities in monitoring, troubleshooting, performance tuning , and code optimization
  • Experience in Sterling installation, upgrade, and environment setup is a bonus


Functional & Domain Expertise

  • Solid understanding of Agile methodologies and DevOps practices
  • Experience in Banking/Financial services is highly preferred
  • Commitment to coding standards, security protocols, unit testing , and documentation best practices
  • Ability to benchmark technologies , evaluate alternatives, and drive architectural excellence.


Soft Skills & Leadership Attributes

  • Excellent communication and stakeholder engagement skills
  • Strong analytical thinking and problem-solving mindset
  • A proactive team player with a passion for continuous learning
  • Ability to work independently and collaboratively in a fast-paced, agile environment

Why Join ValueLabs?

  • Work on high-impact projects that shape the future of digital banking and enterprise integration
  • Collaborate with industry leaders and tech innovators
  • Thrive in a culture that values growth, creativity, and excellence
This advertiser has chosen not to accept applicants from your region.

Business Process Management Consultant

Bengaluru, Karnataka ValueLabs

Posted today

Job Viewed

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Job Description

We’re Hiring: IBM Sterling Integration Specialist @ ValueLabs

Experience: 5+ Years

About ValueLabs

ValueLabs is a global technology consulting and services company with a focus on delivering value through innovation. With a presence in over 30 countries and a client base that includes Fortune 500 companies, we specialize in Digital Enablement, Product Development, and Data & AI. Our award-winning culture, commitment to excellence, and customer-centric approach make us one of the most sought-after employers in the tech industry.Join us and be part of a team that’s driving digital transformation across industries, with a strong footprint in Banking, Financial Services, Healthcare, Retail, and more.

Educational Qualifications

  • Bachelor’s or Master’s degree in Computer Science, IT, or a related field
  • IBM Sterling certification is highly desirable

Professional Experience:

We’re looking for a seasoned professional with:

  • 5+ years of hands-on experience in IBM Sterling B2B Integrator Suite
  • Deep expertise in Sterling B2B Integrator and Sterling File Gateway – mandatory
  • 2+ years working with Sterling Secure Proxy or Sterling Connect:Direct
  • Experience in IBM WebSphere Transformation Extender (WTX) for map development is a strong plus

Technical Mastery

  • Proficient in designing and developing business processes and maps
  • Skilled in trading partner onboarding using protocols like AS2, SFTP, FTP, HTTP, etc.
  • Strong capabilities in monitoring, troubleshooting, performance tuning, and code optimization
  • Experience in Sterling installation, upgrade, and environment setup is a bonus

Functional & Domain Expertise

  • Solid understanding of Agile methodologies and DevOps practices
  • Experience in Banking/Financial services is highly preferred
  • Commitment to coding standards, security protocols, unit testing, and documentation best practices
  • Ability to benchmark technologies, evaluate alternatives, and drive architectural excellence.

Soft Skills & Leadership Attributes

  • Excellent communication and stakeholder engagement skills
  • Strong analytical thinking and problem-solving mindset
  • A proactive team player with a passion for continuous learning
  • Ability to work independently and collaboratively in a fast-paced, agile environment

Why Join ValueLabs?

  • Work on high-impact projects that shape the future of digital banking and enterprise integration
  • Collaborate with industry leaders and tech innovators
  • Thrive in a culture that values growth, creativity, and excellence
This advertiser has chosen not to accept applicants from your region.

Business Process Management Consultant

Bengaluru, Karnataka ValueLabs

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We’re Hiring: IBM Sterling Integration Specialist @ ValueLabs

Experience: 5+ Years

About ValueLabs
ValueLabs is a global technology consulting and services company with a focus on delivering value through innovation. With a presence in over 30 countries and a client base that includes Fortune 500 companies, we specialize in Digital Enablement , Product Development , and Data & AI . Our award-winning culture, commitment to excellence, and customer-centric approach make us one of the most sought-after employers in the tech industry.Join us and be part of a team that’s driving digital transformation across industries, with a strong footprint in Banking, Financial Services, Healthcare, Retail, and more .

Educational Qualifications
Bachelor’s or Master’s degree in Computer Science, IT, or a related field
IBM Sterling certification is highly desirable

Professional Experience:
We’re looking for a seasoned professional with:
5+ years of hands-on experience in IBM Sterling B2B Integrator Suite
Deep expertise in Sterling B2B Integrator and Sterling File Gateway – mandatory
2+ years working with Sterling Secure Proxy or Sterling Connect:Direct
Experience in IBM WebSphere Transformation Extender (WTX) for map development is a strong plus

Technical Mastery
Proficient in designing and developing business processes and maps
Skilled in trading partner onboarding using protocols like AS2, SFTP, FTP, HTTP, etc.
Strong capabilities in monitoring, troubleshooting, performance tuning , and code optimization
Experience in Sterling installation, upgrade, and environment setup is a bonus

Functional & Domain Expertise
Solid understanding of Agile methodologies and DevOps practices
Experience in Banking/Financial services is highly preferred
Commitment to coding standards, security protocols, unit testing , and documentation best practices
Ability to benchmark technologies , evaluate alternatives, and drive architectural excellence.

Soft Skills & Leadership Attributes
Excellent communication and stakeholder engagement skills
Strong analytical thinking and problem-solving mindset
A proactive team player with a passion for continuous learning
Ability to work independently and collaboratively in a fast-paced, agile environment
Why Join ValueLabs?
Work on high-impact projects that shape the future of digital banking and enterprise integration
Collaborate with industry leaders and tech innovators
Thrive in a culture that values growth, creativity, and excellence
This advertiser has chosen not to accept applicants from your region.

Business Process Management Consultant

QuEST Global Services Pte. Ltd

Posted today

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Job Description

Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

Summary:
The Business Process Management (BPM) Consultant is responsible for the end-to-end support to the client to solve issues, create value, maximize growth, and improve business performance. The BPM Consultant will work closely with clients to research and assess processes and systems. The BPM Consultant will also analyze current processes against industry and/or future state processes to identify opportunities. Lastly, the BPM Consultant will work with project stakeholders to implement improvements in their “to-be” business processes.
Roles and Responsibilities:

  • Lead BPM activities that involve understanding of client’s business requirements and assessment of current processes, procedures, systems, and organization model.
  • Conduct information gathering activities through client interviews & observation, research into current activities, “blue-sky” workshops, and/or assessment of current activities’ outcomes.
  • Develop process maps, data flow diagrams, and conceptual alternatives to current state activities.
  • Recommend new methods, systems, procedures or organizational changes.
  • Work with project stakeholders to implement the proposed changes.
  • Maintain communication with clients throughout the implementation process to see if the recommendations work or require modification.
  • Lead discussions, offer opinions and share ideas with the team as well with clients.
  • Provide milestone-based reports out to stakeholders to maintain governance communication.
  • Elevate team’s capability through regular knowledge sharing, continuous improvement, and mentoring sessions.
  • Establish and maintain library repository of common solutions, automations, applications, bots, etc.
  • Skills and Qualifications:
  • Master's degree in Business Administration (MBA)
  • A minimum of 5+ years of collaborative experience in Business Process Management field
  • Experience in process modelling, process mining and analytics, and improvement methodologies
  • Cross functional knowledge of operational, supporting, and management processes; oil & gas background a plus
  • Aptitude for complex, creative, and critical thinking to assess complex information and arrive at unique solutions
  • Excellent listening and comprehension skills
  • Excellent and concise verbal, written, and presentation skills
  • Keen time management skills in order to meet tight deadlines and complete projects on time
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of team
  • Ability to establish and maintain strong relationships and to influence others and move toward a common vision or goal
  • Project management experience
  • LEAN training is a plus
  • Experience using BPM tools like SAP Signavio, ARIS, Celonis, and others is a plus
  • This advertiser has chosen not to accept applicants from your region.

    Manager - Business Process Management

    Pune, Maharashtra The Lubrizol Corporation

    Posted today

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    Job Description

    We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. 

    Summary of the Role

    Setup and Lead the “business process management” (BPM) center of excellence (CoE) at GCC, Pune. The role is responsible to define and own the vision for BPM for the organization and drive the implementation of all related components. The role also be the custodian of process governance at executive leadership level all the way through execution level of process hierarchy and champion BPM best practices with an objective of driving process maturity in the organization.

    Work with senior business leaders for critical improvements in the business processes that deliver impact. Collaborate with the business stakeholders to define, control, and manage the business processes accepted and mandated for use within Lubrizol. Drive BPM initiatives across the organization. Ensure process optimization, standardization, and alignment with strategic goals. This role requires a deep understanding of BPM principles, strong leadership skills, and the ability to work collaboratively with cross-functional teams.

    The role would be custodian of all topics related to the business processes.

    Responsibilities

  • Leader of the Center of Excellence at GCC. Leads a team of experienced business process analysts. Responsible for a Cost Center. Works closely with business process analysts of the ERP and other business applications.
  • Lead the development and implementation of BPM strategies, frameworks, and methodologies for use and maintenance.
  • Study and recommend management leaders on business process strategies that deliver impact.
  • Collaborate with subject matter experts in the business units as well as in other technology centers of excellence to organize definition of business processes.
  • Collaborate with tactical leaders in the business units to collate process details; and support documentation and definition of current and future state business processes.
  • Oversee the identification, documentation, and analysis of business processes to identify improvement opportunities. Being hands on is expected.
  • Coordinate and manage BPM projects, ensuring timely delivery and alignment with organizational objectives.
  • Foster a culture of continuous improvement by promoting BPM best practices and providing training and support to team members.
  • Develop and maintain BPM governance structures, policies, and standards.
  • Monitor and report on the performance of BPM initiatives, ensuring measurable outcomes and benefits.
  • Develop and monitor key performance indicators (KPIs) to measure the success of BPM initiatives.
  • Stay current with industry trends and advancements in BPM to drive innovation and improvement.
  • Utilize BPM tools and technologies to enhance process efficiency and effectiveness.
  • Leverage Signavio toolset to document and maintain business process deliverables.
  • Work with stakeholders like enterprise architects, security architects, and solution architects to support needs of the business in formulating effective business processes.
  • Educational Qualifications, and Work Experience

  • Bachelor’s, preferably Master’s, degree in business administration, Management, Information Systems, or a related field. A master's degree is preferred.
  • A suitable candidate would have 15+ years of experience in business process management, with at least 3 to 5 years in a leadership role.
  • Proven track record of successfully leading BPM initiatives and projects.
  • Experience of effectively managing with third-party staff engaged for development and maintenance.
  • Technical Skills:

  • Strong understanding of BPM principles, methodologies, and tools (e.g., Six Sigma, Lean, BPMN).
  • Knowledge and deep understanding of the business processes in various industries as well as relevant process controls, equivalent to the “architects” in solutions; security; digitalization; and analytics.
  • Understanding of APQC process frameworks
  • Experience with BPM software and technologies, such as the Signavio Business Process Transformation Suite of applications.
  • Experience of functional consulting in SAP modules FICO, SD, MM, etc. preferred.
  • Deep understanding of developing and maintaining solution architecture in IT landscape.
  • Certification in BPM or related areas (e.g., CBPP, Lean Six Sigma) is a plus.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
  • Superior critical thinking skills with the ability to develop out-of-the-box problem-solving approaches to formulate innovative solutions.
  • Demonstrate collaboration skills with the ability to handle conflict and work with a distributed team.
  • International mindset – must be able to deal with diverse, international team.
  • Desired Operative Skills:

  • Agile development methodology
  • Successfully manage multiple tasks involving planned projects and ad-hoc tasks
  • Experience of Service Now ticketing system or equivalent, from the process perspective.
  • Soft Skills:

  • Ability to setup and manage governance at executive level
  • Strong written and verbal English skills.
  • High degree of customer focus.
  • Able to work flexible hours to meet deadlines.
  • Strong interpersonal skills
  • Analytical problem-solving skills with the ability to use all available resources to resolve or anticipate problems in turn creating or updating processes, procedures, and resolutions in the knowledgebase as needed.
  • Time management skills including setting appropriate expectations with end users for resolution.
  • Ability to be a team player, offering and accepting feedback and sharing knowledge with others, while being able to work independently and require minimal supervision.
  • Relationship-building skills including the ability to develop intra- and inter-team relationship as well as build and establish rapport with end users efficiently.
  • Multi-tasking abilities while focusing on effective prioritization of work.
  • Attention to detail and commitment to high quality, error free deliverables
  • Ready for your next career step? Apply today and let's shape the future together!

    It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities.

    We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work.

    As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better.

    One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. 

    More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic. 

    This advertiser has chosen not to accept applicants from your region.

    Business Process Management Consultant

    Bengaluru, Karnataka ValueLabs

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    We’re Hiring: IBM Sterling Integration Specialist @ ValueLabs


    Experience: 5+ Years


    About ValueLabs

    ValueLabs is a global technology consulting and services company with a focus on delivering value through innovation. With a presence in over 30 countries and a client base that includes Fortune 500 companies, we specialize in Digital Enablement , Product Development , and Data & AI . Our award-winning culture, commitment to excellence, and customer-centric approach make us one of the most sought-after employers in the tech industry.Join us and be part of a team that’s driving digital transformation across industries, with a strong footprint in Banking, Financial Services, Healthcare, Retail, and more .


    Educational Qualifications

    • Bachelor’s or Master’s degree in Computer Science, IT, or a related field
    • IBM Sterling certification is highly desirable


    Professional Experience:

    We’re looking for a seasoned professional with:

    • 5+ years of hands-on experience in IBM Sterling B2B Integrator Suite
    • Deep expertise in Sterling B2B Integrator and Sterling File Gateway mandatory
    • 2+ years working with Sterling Secure Proxy or Sterling Connect:Direct
    • Experience in IBM WebSphere Transformation Extender (WTX) for map development is a strong plus


    Technical Mastery

    • Proficient in designing and developing business processes and maps
    • Skilled in trading partner onboarding using protocols like AS2, SFTP, FTP, HTTP, etc.
    • Strong capabilities in monitoring, troubleshooting, performance tuning , and code optimization
    • Experience in Sterling installation, upgrade, and environment setup is a bonus


    Functional & Domain Expertise

    • Solid understanding of Agile methodologies and DevOps practices
    • Experience in Banking/Financial services is highly preferred
    • Commitment to coding standards, security protocols, unit testing , and documentation best practices
    • Ability to benchmark technologies , evaluate alternatives, and drive architectural excellence.


    Soft Skills & Leadership Attributes

    • Excellent communication and stakeholder engagement skills
    • Strong analytical thinking and problem-solving mindset
    • A proactive team player with a passion for continuous learning
    • Ability to work independently and collaboratively in a fast-paced, agile environment

    Why Join ValueLabs?

    • Work on high-impact projects that shape the future of digital banking and enterprise integration
    • Collaborate with industry leaders and tech innovators
    • Thrive in a culture that values growth, creativity, and excellence
    This advertiser has chosen not to accept applicants from your region.
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    Business Process Management Consultant

    Bangalore, Karnataka ValueLabs

    Posted 3 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    We’re Hiring: IBM Sterling Integration Specialist @ ValueLabs


    Experience: 5+ Years


    About ValueLabs

    ValueLabs is a global technology consulting and services company with a focus on delivering value through innovation. With a presence in over 30 countries and a client base that includes Fortune 500 companies, we specialize in Digital Enablement , Product Development , and Data & AI . Our award-winning culture, commitment to excellence, and customer-centric approach make us one of the most sought-after employers in the tech industry.Join us and be part of a team that’s driving digital transformation across industries, with a strong footprint in Banking, Financial Services, Healthcare, Retail, and more .


    Educational Qualifications

    • Bachelor’s or Master’s degree in Computer Science, IT, or a related field
    • IBM Sterling certification is highly desirable


    Professional Experience:

    We’re looking for a seasoned professional with:

    • 5+ years of hands-on experience in IBM Sterling B2B Integrator Suite
    • Deep expertise in Sterling B2B Integrator and Sterling File Gateway mandatory
    • 2+ years working with Sterling Secure Proxy or Sterling Connect:Direct
    • Experience in IBM WebSphere Transformation Extender (WTX) for map development is a strong plus


    Technical Mastery

    • Proficient in designing and developing business processes and maps
    • Skilled in trading partner onboarding using protocols like AS2, SFTP, FTP, HTTP, etc.
    • Strong capabilities in monitoring, troubleshooting, performance tuning , and code optimization
    • Experience in Sterling installation, upgrade, and environment setup is a bonus


    Functional & Domain Expertise

    • Solid understanding of Agile methodologies and DevOps practices
    • Experience in Banking/Financial services is highly preferred
    • Commitment to coding standards, security protocols, unit testing , and documentation best practices
    • Ability to benchmark technologies , evaluate alternatives, and drive architectural excellence.


    Soft Skills & Leadership Attributes

    • Excellent communication and stakeholder engagement skills
    • Strong analytical thinking and problem-solving mindset
    • A proactive team player with a passion for continuous learning
    • Ability to work independently and collaboratively in a fast-paced, agile environment

    Why Join ValueLabs?

    • Work on high-impact projects that shape the future of digital banking and enterprise integration
    • Collaborate with industry leaders and tech innovators
    • Thrive in a culture that values growth, creativity, and excellence
    This advertiser has chosen not to accept applicants from your region.

    Publications Process Management Lead

    Bengaluru, Karnataka ScaleneWorks

    Posted today

    Job Viewed

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    Job Description

    Risk Management Framework Application:
    Implement and manage the risk management framework within the publication process.
    Identify potential risks and develop mitigation strategies to ensure compliance and integrity in all publication activities.
    Work closely with senior leadership to develop and maintain the risk register for Publications.
    Conduct regular risk assessments and audits to monitor compliance and address any issues promptly.
    Oversight of Risk Management Application:
    Support the team in applying the risk management framework consistently across all publication projects.
    Provide training and guidance to team members on risk management best practices.
    Collaborate with cross-functional teams to ensure alignment and adherence to the risk management framework.
    Process Improvement Strategy:
    Develop and execute a process improvement strategy for publication activities.
    Work closely with Publications team members, Publications LT and publications process experts to identify areas for improvement in the publication process and implement solutions to enhance efficiency and effectiveness.
    Monitor the impact of process improvements and make necessary adjustments to achieve optimal results.
    Lead the communication of process changes to the various stakeholders within and outside of Publications team, including publications vendors
    Stakeholder Collaboration:
    Maintain open and effective communication channels with stakeholders to facilitate collaboration and address any concerns.
    Reporting and Documentation:
    Maintain accurate and up-to-date documentation of risk management activities and process improvements.
    Prepare and present reports on the status of risk management and process improvement initiatives to Publications LT.

    This advertiser has chosen not to accept applicants from your region.

    Banking Process Management Engineer

    Bengaluru, Karnataka ScaleneWorks

    Posted today

    Job Viewed

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    Job Description

    Position: L1
    Experience: 2-4 Years
    Category: Software Development/ Engineering
    Main location: India, Karnataka, Bangalore
    Position ID: J0824-1603
    Employment Type: Full Time
    Responsibilities:
    Should have Banking Process knowledge for Risk Management Applications
    Knowledge of OCP
    Knowledge of Dynatrace and Autosys scheduler
    Need to work on Tickets through ServiceNow ticketing Tool
    Good to have skills:
    Need to know how to check the logs in UNIX Servers for the Applications
    Need to know how to check the database query for the Applications
    Need to add and modify alerts and triggers in Splunk
    Address customer query
    Need to work on 24 x 7 roster

    This advertiser has chosen not to accept applicants from your region.
     

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