2,951 Business Support jobs in India

Development of, and maintenance of PowerBI reports for full Business Operations portfolio - primarily SalesForce and Kimble
Production and distribution of reports, and maintenance of distribution lists
OneERP Firefighter (timesheets, related tickets)
Timesheet Support
Manage data quality, perform darta quality spot checks
Manages Overtime processing for UK business
OneDesk Management
User Set-up

JOB DESCRIPTION

Development of, and maintenance of PowerBI reports for full Business Operations portfolio - primarily SalesForce and Kimble

Production and distribution of reports, and maintenance of distribution lists

OneERP Firefighter (timesheets, related tickets)

Timesheet Support

Manage data quality, perform darta quality spot checks

Manages Overtime processing for UK business

OneDesk Management

User Set-up

PolyPeptide Group AG and its consolidated subsidiaries (“PolyPeptide”) is a focused Contract Development & Manufacturing Organization (CDMO) for peptide- and oligonucleotide-based active pharmaceutical ingredients. By supporting its customers mainly in pharma and biotech, it contributes to the health of millions of patients across the world.

PolyPeptide offers products and services from pre-clinical through to commercial stages, including generics. Its active custom projects pipeline reflects the opportunities from novel drug therapies in development to fight both widespread and rare diseases. Dating back to 1952, PolyPeptide today runs a global network of six cGMP-certified facilities in Europe, the U.S. and India. PolyPeptide Group AG’s shares (SIX: PPGN) are listed on SIX Swiss Exchange.

Job Title: Management Team Assistant (Business Support Specialist)

Location: Ambernath, India

Job Type: Hybrid

Reporting: Executive Assistant / Office Manager, Global Management

About Polypeptide Group:

Polypeptide Group is a global leader in providing custom peptide-based solutions for the pharmaceutical, biotechnology, and life sciences industries. With a strong emphasis on quality and innovation, we specialize in the development and manufacturing of therapeutic peptides and are committed to advancing the future of peptide-based therapies. Our comprehensive service offerings, from discovery through commercial manufacturing, support the creation of life-changing drugs.

Position Overview:

We are seeking a highly professional, mature, and intelligent individual to provide executive-level support in a dynamic, international environment. The ideal candidate will be a self-starter with excellent communication skills, strong organizational abilities, and a proven track record of supporting senior leadership in multinational settings.

Key Responsibilities:

• Meeting & Travel Coordination : Efficiently plan and organize meetings and complex travel arrangements, including flights, accommodations, visas, transfers, and itineraries. Maintain accurate records and receipts for all bookings and related expenses.
• Expense & Invoice Management : Prepare and submit expense reports, process invoices, and ensure compliance with financial and accounting procedures using designated tools and systems.
• Meeting Preparation & Support : Organize and coordinate internal and external meetings, ensuring all logistics and materials are in place.
• Presentation & Communication Support : Assist in the preparation of presentations (PowerPoint), data analysis (Excel), and professional communications (Word), based on provided inputs and business context.
• Travel System Expertise : Act as a super-user of the corporate travel booking system. Collaborate professionally with the designated travel agency and local service providers.
• Policy Compliance : Ensure all activities are conducted in alignment with company policies and procedures within the scope of responsibility.
• Executive Collaboration : Work closely with and support the Executive Assistant to the CEO. Engage with the global assistant network to ensure seamless coordination across sites.

Must-Have Qualifications

• Excellent verbal and written communication skills in English.
• Senior, mature, and intelligent personality with a strong understanding of business context and complexities.
• Professional appearance and communication style.
• Proven ability to work independently with minimal supervision.
• Flexible work schedule to accommodate international time zones and urgent requests.
• Experience in a multinational corporation or shared service center supporting global teams.
• Demonstrated success in handling executive-level support and managing conflicting priorities under pressure (e.g. last-minute travel changes). Management team support on international level (experience only in local or large Indian corporations is not enough)
• Complex travel planning experience & travel booking systems and expense reporting systems experience
• Working with calendars across different time zones
• Proficiency in Microsoft Outlook, PowerPoint, Excel, and Word.

Preferred Qualifications (Add-ons)

• Proficiency in French and/or German.
• Experience working in high-end travel agencies or external executive service environments (e.g., family offices).
• Gender diversity encouraged.
• Basic accounting knowledge or experience.

Why Join Us at Polypeptide Group:

Polypeptide Group offers an exciting opportunity to work at the forefront of peptide-based therapeutics, a rapidly growing and innovative segment of the pharmaceutical industry. As a key member of PolyPeptide team, you will have the opportunity to contribute to a company that is dedicated to the success of its clients and the advancement of peptide science. Join us and be part of a global organization that is shaping the future of life-saving therapies.

JLL supports the Whole You, personally and professionally.

**Communication and Stakeholder Management**: They act as a liaison between different stakeholders, including internal teams, clients, vendors, and suppliers. Effectively communicating updates, resolving issues, and managing expectations are essential aspects of this role. Overall, the Business Operations Coordinator plays a critical role in ensuring efficient and effective operational processes within an organization. Their responsibilities span across various areas, requiring strong coordination, problem-solving, and analytical skills.
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Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

JLL supports the Whole You, personally and professionally.
**Title**: Workplace Coordinator/FE (Soft Services)
**Business unit**: Integrated Facilities Management
**Reporting to**: Assistant Manager (Soft Services)
**Key stakeholders**: Nil
Direct reports
Nil
Duties & responsibilities
Site operations management.
Monitoring of Housekeeping related activities.
Arrangement of all consumables and supplies for Client / VIP visits.
Interfacing with the pest control for carrying out the pest control activities at the facility.
Monitoring the mail room activities.
Preparing the Daily/Weekly and Monthly reports.
Ensuring all compliance audit documents are submitted by vendor in compliance audit site.
Interacting with the housekeeping vendor.
Taking facility rounds and find out snags and raising Corrigo tickets for the same.
Follow up and close the corrigo tickets logged as per SLA.
Effectively manage ground team to ensure an on time deliverable system.
Routine inspection of all services to ensure performance measures are being maintained.
Support the Assistant Workplace Manager in all administrative functions, security issues and Workplace services and any other administrative functions deemed by Client.
Ownership of the day-to-day administration, including reports generation of the inventory tracker.
Briefing all the housekeeping/mailroom staff during shift deployment and communicate the priorities of the day and address complaints.
Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions.
Communicate to the Assistant Workplace Manager all incidents’ issues and pending problems.
Identify issues at workplace and initiate immediate rectification actions.
Monitoring cafeteria kitchen cleanliness, vending machines, stock maintenance and all-time availability of the same.
Monitoring the food vendors at site.
Soft services stores and stocks to be maintained as per standards.
Indent monthly requirements for soft services as per the month's budget.
Involve in Vendor staff Training & Development.
Manage concierge requests from client through office boy.
Manage laundry.
Maintaining stock and issuing of sports equipment’s, kitchen equipment’s & breakage count.
Maintain artifacts asset register on quarterly basis.
Vendor grooming and real time monitoring of services and periodic reviews and maintain performance evaluation on monthly basis.
Ensuring vendor background checks are maintained on regular basis.
Performance objectives
Provide Superior Client Service (weighting 50%)
Initiative or Process Improvement in Functional Area (weighting 40%)
Personal and Professional Development (weighting 10%)
Key skills
Team handling experience
Should have good working knowledge on soft services
Computer Knowledge
Should have good communication skills
Employee specification
**What this job involves**:
Prioritising the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Strong knowledge of property operations
Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full p

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately **4,000 talented people** across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than **73,000 globally** , in 550 **offices across 40 countries** , we engineer projects that will help societies grow for lifetimes to come.
At "WSP" we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Uni?ed under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: **Our People, Our Clients, Our Operational Excellence and Our Expertise.**
** are**
+ Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
+ A collaborative team that thrives on challenges and unconventional thinking.
+ A network of experts channeling our curiosity into creating solutions for complex issues.
**_Inspired by diversity, driven by inclusion, we work with passion and purpose._**
**Working with Us**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
**Our Hybrid Working Module**
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
+ Maximize collaboration.
+ Maintain product quality and cultural integrity.
+ Balance community, collaboration, opportunity, productivity, and efficiency.
**Health, Safety and Wellbeing**
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our "Making Health and Safety Personal" initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
**Inclusivity and Diversity**
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
**With us, you can.**
**Apply today.**
**NOTICE TO THIRD PARTY AGENCIES:**
_WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service._
**Role Summary**
Professional administrator. Expert problem solver. Impeccable organizer. These are just a few attributes of a WSP Business Support Administrator.
+ Responsible for providing a professional and effective administrative and business support service.
+ You will be required to collaborate with multiple teams across the business to successfully support a range of requests.
+ You will engage with colleagues to fulfil a range of support requests and ensure service level agreements (SLA's), and performance standards are met.
+ This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to):
+ Preparation of presentations, documents, reports, accessibility and work winning material to a high standard in line with WSP brand guidelines.
+ Purchases and system support.
+ Support project tasks and requests.
+ Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.
+ Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.
+ You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects.
**Your Team**
The UK GCC Business Administration team is the backbone of the UK WSP business and is vital to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics, Concierge, Travel and Fleet. We also have a Personal Assistant network providing support to our senior leaders.
+ As a Business Support Administrator, you will report to a Business Support Lead.
+ You will be able to meet your colleagues, share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.
+ An eye for detail, can communicate effectively and work independently and efficiently.
+ Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is advantage.
+ Strong verbal and written communication skills, with excellent attention to detail.
+ A university degree / Diploma.
+ Display a flexible and adaptable approach.
+ Have excellent prioritization skills.
+ Have a minimum of 3+ years' experience working as a Business Support Administrator, Documentation Specialist, in delivering a high-quality business administration service in demanding and pressurized environments.
+ Be very comfortable using their own initiative.
+ Have the ability to collaborate and communicate effectively with other colleagues.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "BPO Business Support Associate" to join our team in "Chennai,India."
We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.
To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.
Position's General Duties and Tasks
We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.
To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.
In these roles you will be responsible for:
Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.
Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service
Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments.
Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.
Coordinating training and mentoring activities for new team members.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Required Skills for this role include:
Candidate should have a minimum of 2+ years' experience in Chat support that required you to work regularly scheduled shifts.
Possesses excellent verbal and written communication skills
Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.
Typing speed of 35 wpm.
Ready to work in complete night shifts
Any Graduation with English as a compulsory subject.
Ability to sit at a desk/remote for extended periods.
Proficient with MS Office suites and leading CRM tools such as Salesforce
Preferred Skills include:
Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims.
Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "BPO Business Support Associate" to join our team in "Chennai,India."
We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.
To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.
Position's General Duties and Tasks
We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.
To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills.
In these roles you will be responsible for:
Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.
Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service
Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments.
Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.
Coordinating training and mentoring activities for new team members.
Maintaining confidentiality of information.
Performing other duties as the need arises.
Required Skills for this role include:
Candidate should have a minimum of 2+ years' experience in Chat support that required you to work regularly scheduled shifts.
Possesses excellent verbal and written communication skills
Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.
Typing speed of 35 wpm.
Ready to work in complete night shifts
Any Graduation with English as a compulsory subject.
Ability to sit at a desk/remote for extended periods.
Proficient with MS Office suites and leading CRM tools such as Salesforce
Preferred Skills include:
Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(chat/email) from customers inquiring about payments, policy information, or claims.
Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.