9,451 Business Systems Analyst jobs in India

Product & Workflow Configuration (50%)

• Lead and support the design, configuration, and optimization of audit workflows to enable efficient, scalable, and rule-driven processes.
• Collaborate with product owners and business stakeholders to translate audit scenarios into configurable workflow rules, optimizing end-to-end audit workflows.
• Manage and maintain custom letter templates, ensuring alignment with regulatory requirements, business needs, and system capabilities.
• Support the development and execution of product roadmaps for payment integrity solutions, ensuring alignment with business needs.
• Assist in analyzing claims, provider, and payer data to identify key trends, risks, and opportunities for solution enhancements.
• Collaborate with cross-functional teams (business, engineering, and data science) to develop scalable and repeatable solutions.
• Engage with stakeholders and product owners to gather feedback, refine product requirements, and ensure smooth execution.
• Assist in automation and process improvements to enhance prepay, post-pay, and point-of-service auditing solutions.
• Monitor and report key insights, milestones, and value propositions to leadership and stakeholders.

Data & Market Analysis (20%)

• Perform quantitative and qualitative data analysis to support product decision-making.
• Utilize SQL, Excel, and visualization tools to extract and interpret data for process optimization.
• Work closely with finance, reporting teams, and internal platforms to build and maintain valuable KPIs and benchmarks.
• Leverage digital tools (AI, cloud, automation, NLP, etc.) to improve analytics and reporting.
• Identify gaps and recommend data-driven improvements.
• Research and recommend market trends, competitive insights, and technology advancements to improve product positioning

Stakeholder Collaboration & Communication (30%)

• Act as a bridge between business and technical teams, ensuring clear communication of product vision and priorities.
• Assist in creating presentations, reports, and product documentation to communicate progress and findings.
• Support internal and external messaging to position solutions effectively in the market.
• Develop templates, best practices, and process improvements to streamline solution delivery.
• Participate in cross-functional knowledge sharing with global teams to align strategy and execution

Product & Workflow Configuration (50%)

• Lead and support the design, configuration, and optimization of audit workflows to enable efficient, scalable, and rule-driven processes.
• Collaborate with product owners and business stakeholders to translate audit scenarios into configurable workflow rules, optimizing end-to-end audit workflows.
• Manage and maintain custom letter templates, ensuring alignment with regulatory requirements, business needs, and system capabilities.
• Support the development and execution of product roadmaps for payment integrity solutions, ensuring alignment with business needs.
• Assist in analyzing claims, provider, and payer data to identify key trends, risks, and opportunities for solution enhancements.
• Collaborate with cross-functional teams (business, engineering, and data science) to develop scalable and repeatable solutions.
• Engage with stakeholders and product owners to gather feedback, refine product requirements, and ensure smooth execution.
• Assist in automation and process improvements to enhance prepay, post-pay, and point-of-service auditing solutions.
• Monitor and report key insights, milestones, and value propositions to leadership and stakeholders.

Data & Market Analysis (20%)

• Perform quantitative and qualitative data analysis to support product decision-making.
• Utilize SQL, Excel, and visualization tools to extract and interpret data for process optimization.
• Work closely with finance, reporting teams, and internal platforms to build and maintain valuable KPIs and benchmarks.
• Leverage digital tools (AI, cloud, automation, NLP, etc.) to improve analytics and reporting.
• Identify gaps and recommend data-driven improvements.
• Research and recommend market trends, competitive insights, and technology advancements to improve product positioning

Stakeholder Collaboration & Communication (30%)

• Act as a bridge between business and technical teams, ensuring clear communication of product vision and priorities.
• Assist in creating presentations, reports, and product documentation to communicate progress and findings.
• Support internal and external messaging to position solutions effectively in the market.
• Develop templates, best practices, and process improvements to streamline solution delivery.
• Participate in cross-functional knowledge sharing with global teams to align strategy and execution

Product & Workflow Configuration (50%)

• Lead and support the design, configuration, and optimization of audit workflows to enable efficient, scalable, and rule-driven processes.
• Collaborate with product owners and business stakeholders to translate audit scenarios into configurable workflow rules, optimizing end-to-end audit workflows.
• Manage and maintain custom letter templates, ensuring alignment with regulatory requirements, business needs, and system capabilities.
• Support the development and execution of product roadmaps for payment integrity solutions, ensuring alignment with business needs.
• Assist in analyzing claims, provider, and payer data to identify key trends, risks, and opportunities for solution enhancements.
• Collaborate with cross-functional teams (business, engineering, and data science) to develop scalable and repeatable solutions.
• Engage with stakeholders and product owners to gather feedback, refine product requirements, and ensure smooth execution.
• Assist in automation and process improvements to enhance prepay, post-pay, and point-of-service auditing solutions.
• Monitor and report key insights, milestones, and value propositions to leadership and stakeholders.

Data & Market Analysis (20%)

• Perform quantitative and qualitative data analysis to support product decision-making.
• Utilize SQL, Excel, and visualization tools to extract and interpret data for process optimization.
• Work closely with finance, reporting teams, and internal platforms to build and maintain valuable KPIs and benchmarks.
• Leverage digital tools (AI, cloud, automation, NLP, etc.) to improve analytics and reporting.
• Identify gaps and recommend data-driven improvements.
• Research and recommend market trends, competitive insights, and technology advancements to improve product positioning

Stakeholder Collaboration & Communication (30%)

• Act as a bridge between business and technical teams, ensuring clear communication of product vision and priorities.
• Assist in creating presentations, reports, and product documentation to communicate progress and findings.
• Support internal and external messaging to position solutions effectively in the market.
• Develop templates, best practices, and process improvements to streamline solution delivery.
• Participate in cross-functional knowledge sharing with global teams to align strategy and execution

Business Systems Analyst

The Business Systems Analyst (BSA) leads the definition of the solution for new client implementations or larger projects on an existing implementation. The BSA must be able to understand the client’s business requirements and map those to our technology. Then document and help communicate that vision to the client and to internal execution teams.

Candidates should have a strong grasp of database architecture, data modeling, Interface development and system integration using real-time web-services. He or she should also have a solid understanding of CRM, CDP, email and database marketing concepts.

Principal Responsibilities :

Other Responsibilities:

Qualifications:

 Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

Job Title: Business System Analyst
Work Location: Bangalore (EC Ph-1)
Work timings: 12 pm - 9 pm IST
Work model: Hybrid

The Finance Business Analysis team is looking for an experienced, empowered, agile and tenacious business systems analyst to help expand the team's area of responsibility within the global finance organization.

Responsibilities

Skills, Experience and Qualifications

Description

We are seeking a detail-oriented and analyticalBusiness Systems Analyst with 3–4 years of hands-on experience inNetSuite ERP andZuora Revenue . In this role, you will serve as a key liaison between business stakeholders and technical teams, helping to optimize and support our financial systems and processes.

Responsibilities

Requirements

Why do we exist?

Students are working harder than ever before to stabilize their future. Our recent research study called shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

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Chegg India: 

Chegg Israel: 

Thinkful (a Chegg Online Learning Service): 

Chegg out our culture and benefits!

Job Summary

• In this role, you will participate in the design, development, documentation and testing of our payroll products.
• In addition, you will collect, analyze, and prioritize requirements from various entities including external taxing authorities and our internal sources - all in an effort to provide the most reliable U.S. payroll tax software in the industry.
• This position requires an individual who can successfully work in a dynamic environment where priorities change based on continually evolving business needs. Our iterative approach to development processes require a professional with excellent adaptability and communication skills.

About the Role:

• Gather business requirements through meetings and taxing entities
• Analyze payroll tax forms and related laws to ensure our software is kept up-to-date and accurate
• Work with product managers to plan and prioritize the backlog
• Create user stories, test plans, and acceptance criteria
• Work closely with software engineers to implement product enhancements
• Participate in sprint planning, stand ups, and retrospectives
• Maintain a strong understanding of the product vision
• Manage multiple concurrent tasks and projects
• Communicate progress updates to management
• Coordinate testing efforts with QA team members
• Ensure timely delivery of value-added software features.

About You:

• Bachelors degree in Accounting, Business, or Computer Science/MIS preferred
• 2+ years of experience on Tax and Accounting, Financial or Legal management software as an analyst
• 2+ years of relevant work experience, specifically around U.S. payroll and/or income tax compliance is preferred
• Knowledge of Agile methodologies such as Scrum or Kanban
• Strong communication and collaboration skills
• Unyielding attention to detail
• Ability to adapt quickly to change
• Comfortable working in ambiguity
• Ability to write clear, concise documents
• Ability to solve problems creatively
• Experience using ADO and other tools used by Agile teams
• Proficient in Microsoft Office suite.