4,487 Business Transformation jobs in India
Business Transformation Manager
Posted 5 days ago
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About the Company
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.
To know more about FirstSource please visit our website
Role: Manager/Sr Manager
Location: Bangalore
Division: Business Transformation
Responsibilities : We are looking for a Business transformation Manager to join our team. The ideal candidate will be responsible for ensuring that processes within the organization run smoothly and efficiently. They will work with a team of individuals from across the company to develop new ways of working, implement improvements, drive digital interventions, and ensure that everything is running smoothly. This role aligns with our Digital first mindset.
- Working with management to determine strategy for new initiatives or projects.
- Reviewing current processes and recommending changes based on industry best practices. Perform gap identification exercise in process mapping using AS-IS and TO-BE process maps
- Assessing and prioritizing improvement opportunities and impacts (risk, customer satisfaction, error reduction, system capabilities / constraints)
- Ability to perform data analysis and identify the key inference for driving the impacted metrices
- Map customer journeys and identify issues/ opportunities for process re-engineering and digital enhancement
- Engage with stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide regular updates on progress.
- Ability to identify the digital intervention for improving the efficiency and effectiveness of processes
- Developing an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets.
- Implementing projects to improve processes within the organization, such as Lean Six Sigma initiatives or process mapping exercises.
- Managing the execution of transformation initiatives, including tracking progress and ensuring that milestones are met.
- Communicating with stakeholders about transformation initiatives and their impact on the business.
- Monitor & audit the deployed processes for effectiveness & efficiency
- Responsible for generating business impact for the clients using the CI methodologies and frameworks
- Responsible for identifying the Gen AI opportunities -Capabilities, applicability and business case
- Understanding of scenario to implement the AI, ML tools
Key Performance Indicators
- Value delivered through projects in different client businesses across Operations, Digital and Technology.
- Automation identification and deployment with support from Digital and technology teams.
- Project Management and Process Improvement
- Facilitating change including facilitated Idea generation and idea management.
- Working collaboratively with Digital, Tech, Cx and automation teams to deliver the key objectives
Qualification & Experience requirements
- Bachelor’s degree in a related field, such as business administration, management or engineering.
- Experience in business transformation and change management in previous organisation is desired.
- Good/Strong understanding of Generative AI, predictive ML, and data analytics.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in Hybrid setup
Contact Person
Padmapriya Shekar
Business Transformation Manager
Posted 5 days ago
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Business Transformation Lead – Supply Chain Management
Role Summary –
In this role, you will be responsible for driving transformation initiatives across the Source-to-Deliver (S2D) value chain for enterprise clients. This role combines deep domain expertise in supply chain operations with a strong understanding of the technologies that enable agile, resilient, and sustainable supply networks.
You will lead process assessments, identify inefficiencies, define future-state operating models, and create roadmaps that embed AI, automation, and analytics into supply chain management. Acting as a process architect and transformation partner, you will work with client stakeholders to modernize their supply chains and deliver measurable impact in terms of service levels, cost efficiency, resilience, and sustainability.
Key Responsibilities –
- Lead end-to-end consulting engagements focused on transforming supply chain operations across planning, sourcing, manufacturing, logistics, and fulfillment
- Conduct as-is process assessments across demand planning, procurement, production, inventory management, warehousing, and transportation
- Identify inefficiencies, bottlenecks, and automation opportunities using structured analysis, process mining, and stakeholder engagement
- Design to-be supply chain models and frameworks leveraging digital platforms, AI, automation, and advanced analytics
- Collaborate with technology and platform teams to align processes with tools (e.g., SAP IBP, Oracle SCM Cloud, Kinaxis, Blue Yonder, Manhattan, Coupa)
- Define and drive transformation roadmaps aligned to customer, business, and sustainability objectives
- Build use cases and business cases for AI adoption (e.g., demand sensing, predictive inventory optimization, intelligent order orchestration, digital twins)
- Define supply chain KPIs (e.g., OTIF, inventory turns, cost-to-serve, forecast accuracy) and governance structures for continuous improvement
- Facilitate change management and enablement sessions across supply chain, procurement, and operations teams
- Support sales and pre-sales teams with solutioning inputs, effort estimation, and proposals
Required Skills –
- Functional skills
- 10+ years in supply chain consulting and/or supply chain operations with strong understanding of end-to-end Source-to-Deliver processes –
- Demand Forecasting & Supply Planning
- Procurement & Strategic Sourcing
- Manufacturing & Production Scheduling
- Inventory & Warehouse Management
- Logistics & Transportation Management
- Order Management & Fulfillment
- Supplier Collaboration & Risk Management
- Sustainability & Compliance in Supply Chains
- Strong understanding of supply chain KPIs, risk levers, and cost optimization drivers
- Experience in process re-design, harmonization, and shared services/global business services models for supply chain
- Familiarity with sales & operations planning (S&OP), integrated business planning (IBP), and control tower models
- Technical skills
- Hands-on experience with leading supply chain platforms (e.g., SAP IBP, Oracle SCM Cloud, Kinaxis RapidResponse, Blue Yonder, Manhattan, Coupa)
- Awareness of automation and analytics enablers (e.g., RPA, IoT, blockchain, predictive analytics, AI/ML)
- Exposure to process mining, digital twin technologies, and supply chain visibility tools (e.g., Celonis, o9 Solutions, Project44)
- Knowledge of ERP integrations, supplier portals, and logistics management systems
- Proficiency in Excel, PowerPoint, Visio, and reporting/BI tools (e.g., Power BI, Tableau)
- Soft skills
- Strong consulting and client engagement skills, with ability to engage with COOs, Chief Supply Chain Officers, and transformation leaders
- Analytical thinking and structured problem-solving abilities
- Excellent written and verbal communication skills to translate supply chain strategies into actionable solutions and present to senior stakeholders
- Strong stakeholder management across global and cross-functional teams
- Ability to work independently and lead supply chain transformation projects
- Ability to drive thought leadership, business development, and solutioning for supply chain transformation initiatives
- Agility to work across industries, client environments, and diverse technology ecosystems
Senior Management Consultant - Business Transformation
Posted 5 days ago
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Job Description
Responsibilities:
- Lead client engagements, from initial diagnosis and strategy formulation to implementation and performance monitoring.
- Conduct in-depth business analysis, process mapping, and root cause analysis to identify opportunities for improvement.
- Develop comprehensive business cases, financial models, and strategic roadmaps.
- Facilitate workshops and stakeholder meetings to gather insights and drive consensus.
- Manage project timelines, resources, and budgets effectively.
- Mentor and develop junior consultants, fostering a culture of excellence and collaboration.
- Stay abreast of industry trends, best practices, and emerging technologies to provide cutting-edge solutions.
- Communicate complex findings and recommendations clearly and concisely to senior client executives.
- Build and maintain strong client relationships, acting as a trusted advisor.
- Master's degree in Business Administration, Finance, Engineering, or a related field.
- Minimum of 5-7 years of experience in management consulting or a similar strategic advisory role.
- Proven track record of successfully managing and delivering complex transformation projects.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication, presentation, and interpersonal skills.
- Demonstrated ability to lead teams and influence stakeholders at all levels.
- Proficiency in data analysis tools and methodologies.
- Experience with change management principles is highly desirable.
- Willingness to travel as required for client engagements.
Senior Management Consultant - Business Transformation
Posted 7 days ago
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Job Description
Key Responsibilities:
- Lead client engagements, managing project scope, timelines, and deliverables.
- Conduct comprehensive assessments of client operations, identifying key challenges and areas for improvement.
- Develop and present strategic recommendations and implementation roadmaps to senior client stakeholders.
- Facilitate workshops and interviews with client personnel at all levels.
- Mentor and guide junior consultants, fostering their professional development.
- Stay abreast of industry trends, emerging technologies, and best practices in management consulting.
- Contribute to business development efforts, including proposal writing and client relationship management.
- Ensure the highest quality of work and client satisfaction.
Qualifications:
- Master's degree in Business Administration (MBA) or a related field from a reputable institution.
- Minimum of 5-7 years of progressive experience in management consulting or a similar strategic advisory role.
- Proven track record of successfully leading complex business transformation projects.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent communication, presentation, and interpersonal skills, with the ability to engage effectively with C-suite executives.
- Proficiency in financial modeling, data analysis, and business process mapping.
- Experience with change management methodologies is a plus.
- Ability to thrive in a fast-paced, demanding environment.
- Willingness to travel occasionally to client sites as needed.
Senior Management Consultant, Business Transformation
Posted 14 days ago
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Job Description
Key Responsibilities:
- Lead client engagements, from initial assessment to strategy development and implementation support.
- Conduct comprehensive business process analysis and identify areas for improvement.
- Develop and present strategic recommendations to senior client stakeholders.
- Manage project timelines, resources, and budgets effectively.
- Mentor and guide junior consultants, fostering a collaborative team environment.
- Build and maintain strong, long-lasting client relationships.
- Stay abreast of industry trends and best practices in management consulting.
- Contribute to business development efforts, including proposal writing and client pitches.
- Master's degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 7 years of experience in management consulting or a similar strategic advisory role.
- Proven track record of successfully delivering complex business transformation projects.
- Expertise in at least two of the following areas: Strategy, Operations, Finance, Technology, Change Management.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
- Proficiency in data analysis tools and techniques.
- Demonstrated leadership and team management capabilities.
Senior Management Consultant - Business Transformation
Posted 23 days ago
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Job Description
Key Responsibilities include:
- Leading and managing consulting engagements from initiation to completion.
- Conducting comprehensive business process assessments, gap analyses, and diagnostic reviews.
- Developing strategic recommendations and actionable roadmaps for client organizations.
- Designing and implementing business solutions, leveraging industry best practices and emerging technologies.
- Facilitating workshops and stakeholder interviews to gather requirements and build consensus.
- Managing client relationships, ensuring high levels of satisfaction and delivering exceptional value.
- Mentoring and developing junior consultants, fostering a collaborative team environment.
- Preparing and presenting high-quality reports, proposals, and presentations to senior client stakeholders.
- Staying abreast of industry trends, market dynamics, and competitive landscapes to provide cutting-edge insights.
Qualifications:
- Master's degree in Business Administration, Management, Finance, or a related field.
- Proven track record of 5+ years in management consulting or a similar strategic advisory role.
- Demonstrated experience in leading complex transformation projects and delivering measurable business outcomes.
- Strong understanding of various business functions, including operations, strategy, marketing, and finance.
- Exceptional analytical, problem-solving, and critical thinking skills.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence at all levels.
- Proficiency in project management methodologies and tools.
- Willingness to travel as required for client engagements.
- Experience in agile methodologies and digital transformation initiatives is a plus.
Business Transformation Consultant-Business Intelligence
Posted today
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Job Description
* 5+ years of experience in Business Intelligence / Data Visualization roles.
* Experience working with IBM Cognos and migrating reports to modern BI platforms.
* Good understanding of data modeling, ETL processes, and SQL.
* Strong knowledge of Power BI and Tableau is a must.
* Experience in report optimization techniques (performance tuning, load time improvement
**Your role and responsibilities**
* Analyze existing reports and dashboards built in IBM Cognos and design equivalent solutions in Qlik Sense.
* Work closely with business stakeholders to understand reporting requirements and ensure seamless transition.
* Optimize Qlik Sense reports for performance, scalability, and user experience.
* Provide technical guidance to junior developers and support them on best practices in performance tuning and visual design.
* Ensure data accuracy, consistency, and quality across migrated reports.
* Collaborate with data engineering teams to ensure proper data sourcing and modeling.
* Leverage knowledge of Power BI and Tableau to support cross-platform initiatives and provide comparative insights when necessary.
* Follow industry standards and guidelines in BI dashboard design, data storytelling, and data visualization principles
**Required technical and professional expertise**
* 5+ years of experience in Business Intelligence / Data Visualization roles.
* Experience working with IBM Cognos and migrating reports to modern BI platforms.
* Good understanding of data modeling, ETL processes, and SQL.
* Strong knowledge of Power BI and Tableau is a must.
* Experience in report optimization techniques (performance tuning, load time improvement
**Preferred technical and professional experience**
* Experience in enterprise-level BI deployments and dashboard governance.
* Certification in Qlik Sense / Power BI / Tableau is a plus.
* Background in financial services, healthcare, or other data-intensive industries is an advantage
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Business Transformation Consultant-Procurement
Posted today
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In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
* As a Business Transformation Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
* As a WMS Senior technical Consultant at IBM, you will have the opportunity to work on strategic, high-stakes projects driving significant improvements with our clients.
* Our team leads the different phases of the consulting lifecycle. You will be involved in business process consulting, define the problem, propose, and create the technical solutions to solve the client s problems in WMS area
**Required technical and professional expertise**
* Should have good knowledge and experience on all most of Manhattan Active WMS screens, interfaces, APIs and process flows
Must have knowledge and expertise on end-to-end warehouse operations and warehouse management. * Hands-on experience implementing or supporting Manhattan Active WM
* Proficiency in WMS configuration, customization, and process optimization
* Proven experience with Manhattan Active WMS implementation and management
**Preferred technical and professional experience**
* Experience with Manhattan Proactive
* Proficiency in working with Postman, JSON, and Jasper for API testing, data exchange, and reporting.
* Strong technical consulting and problem-solving skills, with the ability to define business problems and create technical solutions
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Lead Business Transformation Consultant
Posted 1 day ago
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Job Description
The successful candidate will possess a comprehensive understanding of business strategy, operational excellence, change management methodologies, and digital transformation. You must have a proven track record of leading large-scale transformation programs, delivering tangible business outcomes. Exceptional analytical and problem-solving skills are crucial, enabling you to identify root causes of issues and develop innovative, data-driven solutions. Strong leadership qualities, the ability to influence stakeholders at all levels, and excellent communication and facilitation skills are paramount. This is a remote-first position, requiring exceptional self-management, discipline, and the ability to build strong virtual working relationships. You will be expected to develop compelling business cases, manage project timelines and budgets, and ensure seamless execution of transformation plans. Experience in areas such as process re-engineering, organizational design, technology enablement, and change communication is highly valued. This is an exceptional opportunity to shape the future of organizations and advance your career in a challenging and rewarding remote consultancy environment.
Responsibilities:
- Lead and manage complex business transformation programs for clients.
- Assess current organizational capabilities and identify areas for improvement.
- Develop strategic roadmaps and future-state operating models.
- Design and implement change management strategies to ensure adoption and success.
- Facilitate workshops and stakeholder engagements to drive consensus and alignment.
- Oversee project teams, ensuring timely and quality delivery of transformation initiatives.
- Analyze data and performance metrics to track progress and measure impact.
- Develop compelling business cases and financial justifications for transformation projects.
- Provide expert advice and guidance to senior client leadership.
- Contribute to the firm's intellectual capital and business development efforts.
- Master's degree in Business Administration, Management, or a related field.
- Minimum of 8-10 years of experience in management consulting or leading business transformations.
- Demonstrated expertise in strategic planning, operational improvement, and change management.
- Proven ability to lead large-scale transformation projects and deliver measurable results.
- Strong analytical, problem-solving, and critical thinking skills.
- Exceptional leadership, communication, and interpersonal skills.
- Experience with various transformation frameworks and methodologies.
- Proficiency in project management and stakeholder engagement techniques.
- Ability to work independently and effectively in a remote, client-facing environment.
Senior Business Transformation Consultant
Posted 5 days ago
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Job Description
Key Responsibilities:
- Lead and manage business transformation initiatives from conception to implementation, ensuring alignment with client strategies and goals.
- Conduct comprehensive assessments of current business processes, systems, and organizational structures to identify areas for improvement and innovation.
- Develop detailed transformation roadmaps, outlining strategic objectives, key initiatives, timelines, and resource requirements.
- Advise senior leadership on best practices for change management, digital adoption, and operational excellence.
- Design and implement optimized business processes, leveraging technology and data-driven insights.
- Facilitate workshops, stakeholder meetings, and training sessions to drive engagement and ensure successful adoption of new processes and systems.
- Manage project risks, identify potential roadblocks, and develop mitigation strategies.
- Measure and report on the progress and impact of transformation initiatives, ensuring that desired outcomes are achieved.
- Foster strong client relationships, building trust and acting as a strategic advisor throughout the engagement.
- Stay abreast of industry trends, emerging technologies, and best practices in business transformation and digital innovation.
- Mentor and guide project team members, promoting collaboration and continuous learning.
Qualifications:
- Master's degree in Business Administration (MBA), Management, or a related field.
- Minimum of 7-10 years of experience in management consulting, business analysis, or a senior role focused on business transformation and change management.
- Proven experience leading large-scale transformation projects, including digital transformation, process re-engineering, and organizational change.
- Strong analytical, problem-solving, and strategic thinking capabilities.
- Expertise in change management methodologies and frameworks.
- Excellent communication, presentation, and interpersonal skills, with the ability to influence senior executives.
- Proficiency in project management tools and techniques.
- Demonstrated ability to manage multiple complex projects simultaneously in a remote environment.
- A proactive, results-oriented approach with a strong focus on client success.
- Experience across multiple industries is a plus.
This fully remote position offers an exceptional opportunity to drive significant business impact and shape the future of organizations from anywhere.