8,010 Call jobs in India
Handle Customers Inbound and Outbound Calls
Posted today
Job Viewed
Job Description
Experience
0 - 6 Years
No. of Openings
100
Education
Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
( Male / Female )
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Customer Service Representative (outbound calls)
Posted 2 days ago
Job Viewed
Job Description
Phone Agent (Reverse Logistics)
Location: Wagle Estate, Thane West, Mumbai
Type: Full-Time
About the Role:
We’re looking for a motivated phone agent to support the EcoFlex CARE Program’s asset
recovery operations. You’ll be reaching out to last-mile business entities to arrange the
return of shipped assets, updating call records, and helping improve the customer
experience.
What You’ll Do:
• Make outbound calls via the Smart Solutions portal to initiate shipper returns.
• Accurately update call outcomes in the Calling App after every interaction.
• Follow approved scripts and customer service protocols.
• Provide feedback on improving customer interactions.
• Meet or exceed agreed KPIs for call volume and return success rates.
• US Customers Eastern Standard Time 8am-5pm. 5pm-2:30am (Indian Standard
Time)
• Monday through Friday.
What We’re Looking For:
• 1+ years in call center, customer service, or outbound sales roles for US, UK,
Australia process.
• Strong phone communication and active listening skills.
• Accurate data entry and attention to detail.
• Goal-oriented and comfortable working to targets.
• Prior logistics or reverse logistics experience a plus.
Why Join Us?
• Be part of a growing back-office Customer CARE command center.
• Clear KPIs, supportive coaching, and performance recognition.
• CCT involvement in hiring, training, and performance reviews.
Customer Service Representative (outbound calls)
Posted today
Job Viewed
Job Description
Phone Agent (Reverse Logistics)
Location: Wagle Estate, Thane West, Mumbai
Type: Full-Time
About the Role:
We’re looking for a motivated phone agent to support the EcoFlex CARE Program’s asset
recovery operations. You’ll be reaching out to last-mile business entities to arrange the
return of shipped assets, updating call records, and helping improve the customer
experience.
What You’ll Do:
• Make outbound calls via the Smart Solutions portal to initiate shipper returns.
• Accurately update call outcomes in the Calling App after every interaction.
• Follow approved scripts and customer service protocols.
• Provide feedback on improving customer interactions.
• Meet or exceed agreed KPIs for call volume and return success rates.
• US Customers Eastern Standard Time 8am-5pm. 5pm-2:30am (Indian Standard
Time)
• Monday through Friday.
What We’re Looking For:
• 1+ years in call center, customer service, or outbound sales roles for US, UK,
Australia process.
• Strong phone communication and active listening skills.
• Accurate data entry and attention to detail.
• Goal-oriented and comfortable working to targets.
• Prior logistics or reverse logistics experience a plus.
Why Join Us?
• Be part of a growing back-office Customer CARE command center.
• Clear KPIs, supportive coaching, and performance recognition.
• CCT involvement in hiring, training, and performance reviews.
Customer Service Representative (outbound calls)
Posted 2 days ago
Job Viewed
Job Description
Location: Wagle Estate, Thane West, Mumbai
Type: Full-Time
About the Role:
We’re looking for a motivated phone agent to support the EcoFlex CARE Program’s asset
recovery operations. You’ll be reaching out to last-mile business entities to arrange the
return of shipped assets, updating call records, and helping improve the customer
experience.
What You’ll Do:
• Make outbound calls via the Smart Solutions portal to initiate shipper returns.
• Accurately update call outcomes in the Calling App after every interaction.
• Follow approved scripts and customer service protocols.
• Provide feedback on improving customer interactions.
• Meet or exceed agreed KPIs for call volume and return success rates.
• US Customers Eastern Standard Time 8am-5pm. 5pm-2:30am (Indian Standard
Time)
• Monday through Friday.
What We’re Looking For:
• 1+ years in call center, customer service, or outbound sales roles for US, UK,
Australia process.
• Strong phone communication and active listening skills.
• Accurate data entry and attention to detail.
• Goal-oriented and comfortable working to targets.
• Prior logistics or reverse logistics experience a plus.
Why Join Us?
• Be part of a growing back-office Customer CARE command center.
• Clear KPIs, supportive coaching, and performance recognition.
• CCT involvement in hiring, training, and performance reviews.
Customer Service Representative (outbound calls)
Posted 1 day ago
Job Viewed
Job Description
Phone Agent (Reverse Logistics)
Location: Wagle Estate, Thane West, Mumbai
Type: Full-Time
About the Role:
We’re looking for a motivated phone agent to support the EcoFlex CARE Program’s asset
recovery operations. You’ll be reaching out to last-mile business entities to arrange the
return of shipped assets, updating call records, and helping improve the customer
experience.
What You’ll Do:
• Make outbound calls via the Smart Solutions portal to initiate shipper returns.
• Accurately update call outcomes in the Calling App after every interaction.
• Follow approved scripts and customer service protocols.
• Provide feedback on improving customer interactions.
• Meet or exceed agreed KPIs for call volume and return success rates.
• US Customers Eastern Standard Time 8am-5pm. 5pm-2:30am (Indian Standard
Time)
• Monday through Friday.
What We’re Looking For:
• 1+ years in call center, customer service, or outbound sales roles for US, UK,
Australia process.
• Strong phone communication and active listening skills.
• Accurate data entry and attention to detail.
• Goal-oriented and comfortable working to targets.
• Prior logistics or reverse logistics experience a plus.
Why Join Us?
• Be part of a growing back-office Customer CARE command center.
• Clear KPIs, supportive coaching, and performance recognition.
• CCT involvement in hiring, training, and performance reviews.
Call Quality Monitoring (Call Center)
Posted today
Job Viewed
Job Description
Quality Analyst (Call Quality- Only Marathi and Hindi)
- Monitoring and Evaluation:
- Reviewing phone calls, emails, or other customer interactions to assess agent performance against established criteria.
- Feedback and Coaching:
- Providing constructive feedback to agents on their performance, highlighting areas of strength and suggesting areas for improvement.
- Trend Analysis:
- Identifying recurring issues or patterns in customer interactions to pinpoint areas where processes or agent training can be optimized.
- Quality Assurance Standards:
- Developing and maintaining quality assurance standards, benchmarks, and performance metrics.
- Collaboration:
- Working with training and management teams to implement improvements and address performance gaps.
- Reporting:
- Generating reports on call quality metrics and performance trends for management review.
Education
12th Class (XII)
Skills Required
Call Monitoring, Feedback, Reports, Call Audit
Call Center
Posted today
Job Viewed
Job Description
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers and report to Manager
**Salary**: ₹10,000.00 - ₹13,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
COVID-19 considerations:
TAKING ALL COVID-19 PRECAUTIONS
Ability to commute/relocate:
- Bengaluru, Bengaluru - 560064, Karnataka: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (preferred)
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Call Center
Posted today
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Job Description
**WHEN YOU CALL MAKE SURE YOU TALK IN ENGLISH ELSE YOUR PROFILE WILL BE REJECTED AS FLUENT ENGLISH IS MANDATORY LANGUAGE**
**WE ARE HIRING FOR A DOMESTIC BPO FOR VOICE PROCESS ONLY.**
**THIS IS COMPLETE WORK FROM OFFICE**
**KINDLY READ COMPLETE JOB POST ONLY THEN RESPOND ON CALL OR WHATS APP.**
**OPPORTUNITY**
**HIRING FOR VOICE PROCESS ONLY. (INBOUND PROCESS INTO CUSTOMER SERVICE)**
**24*7 SHIFT AND ONE DAY OFF.**
**EDUCATION**
**HSC/DIPLOMA/GRADUATE**
**THIS IS VOICE PROCESS FOR ONE OF OUR ECOMMERCE PORTALS.**
**SALARY FOR FRESHER IS 18000/- PER MONTH IN HAND AFTER DEDUCTION.**
**EXPERINCE CANDIDATE WILL GET 3000/- PER MONTH IN HAND AFTER DEDUCTION ( 12 MONTHS EXPERIENCE WITH DOCUMENTS AS IN OFFER LETTER, RELIEVING LETTER & SALARY SLIP IS MANDATORY)**
**IF YOU DO NOT HAVE DOCUMENTS, YOU WILL BE CONSIDERED AS FRESHER.**
Call & Whats App Madhura ** **
Call & Whats App Ruchi ** **
Call & Whats App Saurabh ** **
**Salary**: ₹18,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Pune, Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91
Call Center
Posted today
Job Viewed
Job Description
- **
10th and 12th Passed & Any other Graduate
- **Skills & Criteria:
- **
Should have Good Knowledge of Hindi and Local Languages is Mandatory.
**Salary**: ₹100,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91
Telle Call
Posted today
Job Viewed