16,491 Call Center Agents jobs in India

WELCOME FRESHER'S

About the Company:-

Hi Folks,

Greetings for the day! I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.

About the Role

Job Title: Customer Service

Domain: Voice / NON -VOICE Process

Experience: 0-1 Year(s)

Location: Mumbai -Malad

Shift: 7:00AM -11:00PM (Any 9 Hours)

Responsibilities

• Provide high-quality customer support via various channels (phone, email, chat, etc.).
• Address customer inquiries related to products or services in a timely and professional manner.
• Resolve customer issues and complaints effectively, ensuring satisfaction.
• Assist in the sales process by providing product information and support to customers.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with the sales team to enhance customer experience and service delivery.
• Handle escalations and ensure customer satisfaction at every touchpoint.

Qualifications

Education : Graduate- Fresher can Apply / Undergraduate -With 6 months Experience

If you're interested, please share your updated CV with me at

Share below details:

• Name -
• Education-
• Location-
• Experience-
• CTC-
• ECTC-
• Notice period -

Looking forward to hearing from you.

hashtag#CustomerService hashtag#Salesdomain hashtag#Customerhandling hashtag#CutomerSupport hashtag#CustomerIntraction hashtag#EscalationHandling

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Company Description

Rupiksha Services Private Limited is a Financial Technology service provider specializing in digital financial and banking services, primarily serving rural and semi-urban populations. Our offerings include Aadhaar Enabled Payment System (AEPS), Domestic Money Transfer (DMT), utility bill payments, Cash Management Services (CMS), bank account opening assistance, credit card issuance, and bill payments, along with other value-added financial services.

Role Description

This is a full-time on-site role for a Customer Support Representative based in Muzaffarpur. The day-to-day tasks include providing customer support, ensuring customer satisfaction, addressing technical support inquiries, and using analytical skills to resolve issues efficiently. The role requires constant interaction with customers to assist with their financial service needs and managing any concerns they may have.

Qualifications

• Customer Support and Customer Satisfaction skills
• Excellent Interpersonal Skills for effective communication
• Technical Support skills to address and resolve issues
• Strong Analytical Skills for problem-solving
• Ability to work on-site in Muzaffarpur
• Prior experience in the financial technology industry is a plus
• Bachelor's degree in Finance, Business, or a related field preferred

Your Key Responsibilities Would Be

• Professionally manage inbound and outbound international customer calls.
• Ensure compliance with company policies and procedures during all customer interactions.
• Execute assigned tasks in line with the latest work instructions and process updates.
• Troubleshoot and resolve customer issues effectively and efficiently.
• Achieve daily productivity and quality targets consistently.
• Accurately document all customer interactions in the designated platform.
• Initiate post-call actions such as ticket submissions for password resets, account unlocks, etc.
• Ensure compliance with data integrity guidelines and the companys information security policies

Shift Timings:
US Shifts (Night Shift)

Work Mode:
100% Work from Office Work Days: Monday through Friday (Saturday and Sunday are weekly offs)

Work Location:
Bangalore

This job is provided by

Role Description

This is a full-time on-site role for a Customer Support - Domestic & International position at Growing Stars Consulting India, located in Gurugram. The daily tasks include assisting customers with their inquiries, providing technical support, ensuring customer satisfaction, and maintaining records of customer interactions and transactions. The role requires handling both domestic and international client communications effectively, addressing their concerns, and escalating issues to the relevant departments when necessary.

Qualifications

• Customer Support and Technical Support skills
• Excellent Interpersonal Skills and Customer Satisfaction focus
• Strong Analytical Skills to solve issues efficiently
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Proficiency in using customer support software and tools
• Experience in managing international clients is a plus
• Bachelor's degree in a related field is preferred

We Are Hiring

Designation: Associate

Process: International Voice Process

Qualification: Graduation

Experience: Minimum 1 year in customer support

package :- Max up to 4.2 LPA (30% Hike on previous salary) (Allowances + Incentives)

Work Mode: Work from office 1 way Cab (25 KM) depends up on the shifts

Shift & week offs: Rotational Shift - 5 days working, 2 rotational offs

Work location: Hyderabad

Immediate joiners

Contact: HR Sruthi or)

share updated resumes on with a subject line *Your Name - Years of Experience - Previous Organization Name*

Greetings from TVS Electronics,

We are looking for a proactive and customer-focused Technical Support Executive – Online Support to join our team in Chennai.

The role involves providing online technical assistance and resolving customer issues related to our label printers and thermal printers.

NOTE: Fluency in Hindi and Tamil is mandatory.

Immediate Joiners are preferred.

Key Responsibilities:

• Provide online support to customers for label and thermal printer-related queries.
• Assist with basic troubleshooting and technical resolutions over call, chat, or email.
• Maintain and update customer interaction and support data in Excel.
• Handle customer escalations effectively and ensure timely resolution.
• Coordinate with internal teams for product-related issues or escalated cases.
• Ensure customer satisfaction by delivering prompt and professional support.
• Attend product training sessions to stay updated on technical specifications.

Requirements:

• Fluency in Hindi and Tamil is mandatory.
• Strong communication and interpersonal skills.
• Basic computer knowledge and proficiency in Excel.
• Ability to manage customers calmly and professionally.
• Educational qualification: Any

Job Types: Full-time, Permanent

Pay: ₹250, ₹300,000.00 per year

Benefits:

• Provident Fund

Application Question(s):

• What product line have you handled in Customer Support?
• What is your current and expected take home?

Experience:

• Customer support: 1 year (Required)

Language:

• Hindi (Required)

Work Location: In person

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- Discover multiple job openings in one place JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles.

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Call HR Fardeen or or visit to explore other open positions with us

Job Details:

• Process- International Voice process
• Qualification- , Any Graduate
• Experience-1 yr of BPO Experience
• Location- Manyata Tech Park (Bangalore)
• Salary Upto-48k +Monthly Incentive Upto
• Cab:cab : 1 way cab
• Work From Office

Rounds-

1)HR round

2)Amcat round

3)Versant round and

4)OPS round

For More Details

Call HR Fardeen or or visit to explore other open positions with us

We're Hiring:-Chat support

Location: (Noida, Gurugram sec-39 |

Full-Time | Min. Experience: 6 months+

Budget :- 35 k CTC (No incentives,No cab facility)

What You'll Do:

Serve as the primary point of contact for customer interactions (calls, emails, chats).

Understand client needs and provide timely and effective solutions.

Resolve customer issues, track feedback, and follow up until closure.

Promote new products/services and help drive customer engagement and retention.

Maintain detailed records of all customer conversations using CRM tools.

What We're Looking For:

Minimum 6 months of experience in a customer-facing role (Customer Service/Support/Success).

Strong and proficient communication and interpersonal skills.

Ability to manage multiple clients, prioritize, and work under pressure.

A team player with a customer-first mindset.

Familiarity with CRM tools is a plus.

Send your resume to ( ) or apply via (Company Careers Page / LinkedIn Easy Apply button).

Let's grow together

#chatsupport

Customer Support Executive / Manager — Mumbai

Position Title: Customer Support (Executive / Manager, depending on seniority)

Location: Mumbai (onsite / hybrid depending on company policy)

Salary Range: ₹30,000 – ₹0,000 per month

Experience Required: 3–7 years in Customer Support / Client Servicing

Qualification: Bachelor's degree (any discipline)

Gender Preference: Female

Employment Type: Full-time

Job Summary

We are looking for a Customer Support professional to lead customer engagement, resolve queries, and ensure client satisfaction. The role demands excellent communication skills, problem-solving ability, and the maturity to handle escalations. You will serve as the bridge between customers and internal teams, ensuring smooth operations and a positive customer experience.

Key Responsibilities

• Manage inbound and outbound customer queries via phone, email, chat, or CRM tools.
• Provide accurate information and resolve issues within defined SLAs (Service Level Agreements).
• Handle customer escalations with empathy and professionalism.
• Maintain detailed records of interactions in the CRM system.
• Coordinate with internal departments (sales, operations, technical teams) to resolve customer concerns.
• Analyze recurring issues and provide feedback to management for process improvements.
• Assist in onboarding new customers and providing product/service training as required.
• Monitor customer satisfaction metrics and drive initiatives to improve CSAT/NPS scores.
• Prepare and present regular reports on customer issues, resolutions, and feedback trends.

Required Qualifications & Experience

• Bachelor's degree (any stream).
• 3–7 years of experience in customer support, client relations, or account management.
• Strong verbal and written communication skills in English (and Hindi/Marathi preferred).
• Proficiency with CRM tools (e.g., Zoho, Salesforce, Freshdesk) and MS Office/Google Workspace.
• Ability to multitask and remain calm under pressure.
• Strong interpersonal skills and customer-centric mindset.

Job Type: Full-time

Pay: ₹30, 0,000.00 per month

Work Location: In person