16,027 Call Center Positions jobs in India

Job Summary:

We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries in a timely and professional manner
• Make outbound calls to follow up on customer issues, sales leads, or satisfaction surveys (if applicable)
• Provide accurate information about products, services, and company policies
• Resolve customer complaints or escalate complex issues to supervisors or relevant departments
• Update customer records and call details in the system (CRM or call center software)
• Meet or exceed daily call handling targets and quality standards
• Follow communication scripts, guidelines, and procedures when handling calls
• Maintain confidentiality and adhere to data protection regulations
• Participate in ongoing training and development sessions

Qualifications and Skills:

• High school diploma or equivalent; additional education is a plus
• Proven experience in a call centre or customer service role preferred
• Excellent verbal and written communication skills
• Strong listening and problem-solving abilities
• Ability to work under pressure and handle difficult customers with professionalism
• Proficiency in basic computer applications and call center systems (e.g., CRM software)
• Team player with a positive attitude and willingness to learn

Job Type: Full-time

Pay: ₹16, ₹21,000.00 per month

A Call Center Agent handles customer interactions via phone, providing support, resolving issues, and promoting products or services. They are the first point of contact for customers, and their role is crucial for maintaining customer satisfaction and brand loyalty.

Min Qualification +2, and with or without degree,

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹9, ₹11,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person

We're seeking a customer-focused Call Center Representative to join our team. As a Call Center Representative, you'll be the primary point of contact for customers, providing exceptional service, answering questions, and resolving issues.

Key Responsibilities:

• Handle inbound and outbound customer calls

• Provide excellent customer service and support

• Respond to customer inquiries and resolve issues

• Document customer interactions and maintain accurate records

• Meet sales and customer satisfaction targets

Requirements:

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment

• Strong problem-solving and conflict resolution skills

• Familiarity with customer relationship management (CRM) software

Job Type: Full-time

Pay: ₹35, ₹55,000.00 per month

Work Location: In person

The Offer

• Work alongside & learn from best in class talent
• Flexible working options
• Opportunity to make a positive impact

The Job

Company: Total Shape

Location: Work From Home (Remote)

Salary: $700 - $900 USD/month

Key Responsibilities:

• Answer incoming calls and respond to customer queries
• Make outbound calls for follow-ups or customer outreach
• Provide accurate information and resolve issues efficiently
• Maintain clear records of customer interactions
• Follow scripts and company procedures where required

The Profile

Requirements:

• Prior experience in a call center or customer service role is preferred
• Clear and confident English communication skills (spoken and written)
• Ability to handle high call volumes with professionalism
• Basic computer skills and familiarity with CRM systems are a plus
• Quiet work environment and reliable internet connection

The Employer

Our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. Our client pride on delivering  comprehensive information  tailored to your health and fitness journey.

Your Compass in the Health & Fitness Journey

Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward. At Total Shape, we pride ourselves on delivering comprehensive information  tailored to your health and fitness journey. Our mission is to help you make informed decisions  that expedite your path to your health and fitness goals.

Since 2003, our dedicated team has worked hard to create an exhaustive  library of thorough and reliable information. Our team of 60+ team of writers, special contributors, fact checkers and medical reviewers are health and fitness experts , including registered dietitians, nutritionists, board accredited medical doctors, certified personal trainers, qualified coaches, and professional athletes who write, fact check, review and constantly update  our collection of 2,000+ articles.

The Role

Company: Total Shape

Location: Work From Home (Remote)

Salary: $700 - $00 USD/month

Key Responsibilities:

• Answer incoming calls and respond to customer queries
• Make outbound calls for follow-ups or customer outreach
• Provide accurate information and resolve issues efficiently
• Maintain clear records of customer interactions
• Follow scripts and company procedures where required

What We Offer:

• Monthly salary: 700 - 900 USD
• Remote work with flexible shifts
• Paid training and ongoing support
• Friendly, team-oriented work culture
• Opportunities for career advancement

*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.

We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.

If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***

Ideal Profile

Requirements:

• Prior experience in a call center or customer service role is preferred
• Clear and confident English communication skills (spoken and written)
• Ability to handle high call volumes with professionalism
• Basic computer skills and familiarity with CRM systems are a plus
• Quiet work environment and reliable internet connection

What's on Offer?

• Work alongside & learn from best in class talent
• Flexible working options
• Opportunity to make a positive impact

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs. Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. As we look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join us in venturing smarter. Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities. By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. We're not just consultants; we're your partners in navigating the complex landscape of business evolution.

The Role

Company: Venture Smarter

Location: Work from Home

Salary: $2,500 per month

Job Description:

Venture Smarter seeks dynamic and reliable Call Center Agents to join our growing team. As a Call Center Agent, you will assist customers with inquiries, troubleshoot issues, and provide exceptional service. This remote position allows you to work from the comfort of your home.

Key Responsibilities:

• Handle inbound and outbound calls from customers
• Provide accurate information about products and services
• Resolve customer inquiries, complaints, and issues in a timely and professional manner
• Update customer records in the database
• Maintain high customer satisfaction levels by offering friendly, efficient service
• Achieve personal and team targets related to call handling, response times, and quality assurance

Benefits:

• Competitive monthly salary of $2,500
• Work-from-home flexibility
• Opportunities for career growth within the company
• Health insurance and other employee benefits
• Paid training

Ideal Profile

Requirements:

• High school diploma or equivalent (Bachelor’s degree is a plus)
• Previous customer service or call center experience preferred, but not required
• Strong communication and problem-solving skills
• Ability to work independently and manage time effectively
• Reliable internet connection and a quiet workspace at home
• Flexibility to work in shifts (including evenings and weekends)

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Fantastic work culture

Call Center /BPO Customer Care Executive-Chandigarh

Salary: Up to 35K

Graduate/Undergraduate Can Apply

FRESHERS WELCOME

Excellent Communication Skills

Flexible with Rotational Shifts (Mostly Night)

Paid Training & Growth

Salary: up to ₹20,000 +Incentives + Bonus

Position Title: Call Center / Candidate Support Executive – Vishram International Services

Location: Remote (Work From Home – India)

Reports To: Recruitment Head / Operations Coordinator

Department: International Recruitment & Programs (All VIS Products)

Employment Type: Full-Time

Role Summary

The Call Center / Candidate Support Executive will act as the first point of contact for students, professionals, and workers applying to Vishram International Services programs — including overseas study, cultural exchange, hospitality recruitment, and workforce placements. They will handle inbound and outbound calls, guide candidates through VIS programs, maintain accurate records, and support the recruitment funnel across multiple sectors and geographies.

Key ResponsibilitiesCandidate Communication

• Handle inbound calls, WhatsApp, and email inquiries regarding all VIS programs (education abroad, cultural exchange, hospitality jobs, workforce placements, etc.).
• Make outbound calls to pre-screened leads to verify interest, explain program details, and guide them through the application process.
• Provide information about program eligibility, documentation, timelines, and next steps.
• Maintain polite, empathetic, and professional communication at all times.

Candidate Tracking

• Update candidate information in the CRM/ATS promptly after each interaction.
• Follow up with candidates to ensure timely submission of documents and attendance at interviews or orientations.
• Flag high-potential leads to senior recruiters for fast-tracking.

Pre-Screening & Quality Checks

• Use standardized pre-screening questions to verify eligibility (education, work experience, language skills, passport validity, relocation willingness).
• Escalate qualified leads to recruiters or program managers.

Support During Events & Campaigns

• Assist with logistics and communications for webinars, virtual fairs, campus drives, or job fairs.
• Provide candidates with joining links and instructions for virtual sessions.

Reporting & Metrics

• Provide daily and weekly reports to the Recruitment Head / Operations Coordinator.
• Track call volumes, follow-up rates, and candidate conversion progress across multiple VIS products.

Performance Expectations / KPIs

• Handle 70–100 calls per day (inbound + outbound combined).
• Achieve 70%+ follow-up completion on assigned candidates.
• Maintain high candidate satisfaction scores.
• Support meeting program-specific conversion targets (students placed, workers deployed, interns matched, etc.).

Qualifications & Skills

• Graduate or Diploma (any stream; hospitality, HR, or education background preferred).
• 1–3 years of experience in call center, BPO, recruitment support, admissions counseling, or customer service.
• Strong communication skills in English and Hindi (additional regional languages a plus).
• Comfortable working across multiple time zones and product lines.
• Good computer skills; able to work in Google Workspace, Excel, and CRM/ATS systems.
• High patience, empathy, and problem-solving skills for handling candidate questions.

Key Competencies

• Excellent phone etiquette and empathy.
• Ability to explain complex processes simply.
• Attention to detail and record-keeping.
• Adaptability to handle multiple programs simultaneously.
• Strong follow-up and time management skills.

Working Conditions

• Full-time work-from-home with reliable internet and a quiet workspace.
• Expected to be online during standard business hours, with occasional evening calls for overseas partner coordination.
• Equipment allowance or headset reimbursement may be provided

Job Type: Full-time

Pay: Up to ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Work from home

Fresher & Experienced

Salary: 16K

Skill Requirement: Versant 4

Shift

Female: 6AM - 11PM (one-way drop provided)

Male: 24/7

rotational shifts & week-offs

Training shift: 4 PM -1AM

Drop within 20 km radius

Required Candidate profile

Qualification: Graduates / Undergraduates

Immediate Joining

To Apply?

Contact HR :

Perks and benefits

High Incentives and growth opportunities.