22 Care Coordination jobs in India

Patient Care Specialist

Hyderabad, Andhra Pradesh Marbles Health

Posted 5 days ago

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Job Description

Location: Hyderabad, TG


About Marbles Health

Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.


As a Patient Care Specialist & Sales Representative , you will be responsible for two things


1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.


2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.


Role & responsibilities

  • Travel to patient residences to administer prescribed sessions using the EASE device.
  • Educate patients and caregivers about device use and treatment goals.
  • Record session data, monitor adherence, and report any concerns using app-based tools.
  • Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
  • Offer basic emotional support and encouragement to patients during therapy.


Preferred candidate profile


  • Graduate Degree in a Medical or a Business Field
  • Valid drivers license and willingness to travel everyday extensively.
  • Own car/bike
  • Proficiency in using Tech interfaces
  • Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
  • Strong interpersonal skills with a naturally empathetic personality.
This advertiser has chosen not to accept applicants from your region.

Patient Care Specialist

Bengaluru, Karnataka Marbles Health

Posted 5 days ago

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Job Description

Location: Bengaluru, KA


About Marbles Health

Marbles Health is a brain healthcare company redefining standards of care across psychiatry and neurology. Our flagship innovation, EASE, is India’s first medically licensed portable neuromodulation system—pioneering safer, more effective, and scalable brain healthcare for millions. We are building the future of mental and neurological care, combining science, technology, and compassion.


As a Patient Care Specialist & Sales Representative , you will be responsible for two things


1. Primarily, delivering EASE therapy sessions using our tDCS device - EASE, directly in patients homes. You will act as a vital link between patients and their psychiatrists, ensuring consistent treatment delivery, adherence tracking, reporting and compassionate care.


2. Following up with doctors to get Patient Referrals for home based treatment, Giving device demos, etc.


Role & responsibilities

  • Travel to patient residences to administer prescribed sessions using the EASE device.
  • Educate patients and caregivers about device use and treatment goals.
  • Record session data, monitor adherence, and report any concerns using app-based tools.
  • Collaborate regularly with assigned doctors and clinical teams to update on patient progress.
  • Offer basic emotional support and encouragement to patients during therapy.


Preferred candidate profile


  • Graduate Degree in a Medical or a Business Field
  • Valid drivers license and willingness to travel everyday extensively.
  • Own car/bike
  • Proficiency in using Tech interfaces
  • Fluency in English and local language - Kanada in Bangalore & Telugu in Hyderabad
  • Strong interpersonal skills with a naturally empathetic personality.
This advertiser has chosen not to accept applicants from your region.

Patient Care Executive

Chennai, Tamil Nadu JOGO Health Pvt Ltd

Posted 9 days ago

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Job Description

full-time

Roles & Responsibilities

(Defines the prime focus areas of the job)


Patient Care Management

   Receive patients with warmth and provide a comfortable atmosphere for assessment and treatment.

   Provide info related to services and tariff to the patients.

   Orients and educates patients and their families by explaining the care plans and other information relating to the treatments.

   Pre and post-counseling for the patients undergoing the treatment plans if required.

   Address and resolve patient complaints and concerns promptly and effectively.

   Understand and action accurate data entry on a daily basis

Handling Appointments

   Understand the CRM platform

   Comprehend detailed nuances around therapist availability and accordingly block appointments

   Maintain data related to financial transactions, patient flow, and individual patient visits.

   Track patient's journey from lead status to discharge and follow-ups

Patient Experience Enhancement

   Respect patients by recognizing their rights; and maintaining confidentiality.

   Collect patient testimonials and feedback as per organizational policy.

   Monitor and evaluate patient care metrics, identifying areas for improvement.

   TAT of 30 mins to be adhered for all the calls received

Coordination and Collaboration

   Responsible to follow up on the assessment report till it gets delivered to the patient

   Work closely with the sales team to promote patient care initiatives and success rate

   Increase in conversion ratio will be reviewed in constant interval

Quality Improvement

Monitor delivery of care by documenting; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; and reviewing the care plan.

This advertiser has chosen not to accept applicants from your region.

Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Process Associate Order Management - Health Care (Voice)

Gurgaon, Haryana IBM

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. 
**Your role and responsibilities**
As a Process Associate - Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
· Coordinate activities associated with Order management
· Recognize potential threats and suggest suitable actions
· Adhere to SLAs and timelines
**Required technical and professional expertise**
· Graduate with 0-1 year of experience in a Healthcare domain
· Ability to handle queries through calls and email follow-ups
· Readiness to work in shifts as needed for the job
· Strong communication abilities with fluency
· Ability to work under pressure
**Preferred technical and professional experience**
· Proficient in MS Office applications
· Self-directed and ambitious achiever
· Meeting targets effectively
· Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
 

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