238 Care Manager jobs in India
Senior Care Manager
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Senior Care Manager
Posted today
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Job Description
Responsibilities:
- Develop, implement, and manage individualized care plans.
- Supervise, train, and support care staff.
- Conduct client assessments and ongoing evaluations.
- Ensure compliance with all regulatory requirements and quality standards.
- Manage the budget and resources effectively.
- Liaise with families, healthcare providers, and community organizations.
- Promote a positive and professional work environment.
- Handle client grievances and resolve issues promptly.
- Organize community engagement activities.
- Maintain accurate client records and documentation.
Qualifications:
- Bachelor's degree in Social Work, Nursing, or a related field.
- Minimum of 5 years of experience in a social care or community health setting.
- Proven experience in a supervisory or management role.
- Excellent communication, leadership, and organizational skills.
- Knowledge of relevant legislation and best practices in social care.
- Empathy and a strong commitment to client well-being.
- Proficiency in MS Office Suite and care management software.
Senior Care Manager
Posted today
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Key Responsibilities:
- Oversee the day-to-day operations of care services, ensuring high-quality and client-centered care.
- Manage, train, and mentor a team of care coordinators, social workers, and support staff.
- Develop and implement care plans tailored to the unique needs of each client.
- Conduct comprehensive client assessments and ongoing evaluations of their progress.
- Ensure compliance with all relevant industry regulations, licensing requirements, and organizational policies.
- Build and maintain strong collaborative relationships with healthcare providers, community resources, and families.
- Manage client case files, ensuring accurate and up-to-date documentation.
- Respond promptly and effectively to client inquiries, concerns, and emergencies.
- Develop and deliver training programs for staff on best practices in care management and client support.
- Monitor service delivery and implement quality improvement initiatives.
- Manage budgets and resources allocated to the care services department.
- Act as a point of escalation for complex client issues and provide resolution.
- Organize regular team meetings and provide constructive feedback and performance management.
- Champion a positive and supportive work culture for the care team.
- Evaluate the effectiveness of care programs and recommend adjustments as needed.
Qualifications:
- Bachelor's degree in Social Work, Nursing, Healthcare Administration, Psychology, or a related field. Master's degree preferred.
- Minimum of 6 years of experience in community or social care services, with at least 2-3 years in a supervisory or management role.
- Extensive knowledge of care management principles, client assessment techniques, and care planning.
- Strong understanding of relevant legislation and regulatory frameworks governing social care.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional communication, problem-solving, and decision-making abilities.
- Proficiency in case management software and electronic health records (EHR).
- Ability to empathize with clients and their families while maintaining professional boundaries.
- Demonstrated ability to manage challenging situations and de-escalate conflicts.
- Experience working within the Chennai social care landscape is advantageous.
- Commitment to maintaining confidentiality and upholding ethical standards.
Senior Care Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee the day-to-day operations of community care programs, ensuring efficient service delivery.
- Develop, implement, and evaluate individualized care plans for clients based on their needs and goals.
- Manage, train, and mentor a team of care assistants and support workers.
- Conduct regular assessments of client well-being and adjust care plans as necessary.
- Build and maintain positive relationships with clients, their families, and relevant healthcare professionals.
- Ensure compliance with all relevant regulations, policies, and quality standards in social care.
- Manage caseloads, allocate resources effectively, and monitor service outcomes.
- Act as a primary point of contact for complex client cases and emergencies.
- Contribute to the development and improvement of care services and strategies.
- Maintain accurate and confidential client records and documentation.
- Organize and conduct team meetings, supervision sessions, and performance reviews for care staff.
- Represent the organization at community forums and professional development events.
- Bachelor's degree in Social Work, Psychology, Nursing, or a related field.
- Significant experience (minimum 5 years) in a social care or community support role, with at least 2 years in a supervisory or management capacity.
- In-depth knowledge of social care legislation, best practices, and safeguarding procedures.
- Exceptional leadership, team management, and motivational skills.
- Strong assessment, planning, and problem-solving abilities.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in record-keeping and care management software.
- Empathy, patience, and a genuine commitment to client welfare.
- Ability to handle stressful situations and make sound decisions under pressure.
- Experience working in a hybrid capacity, balancing direct client support with administrative and managerial duties.
- Candidates should ideally be based in or willing to commute to Thane, Maharashtra, IN for team meetings and critical on-site responsibilities.
Senior Care Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee the delivery of high-quality care services to clients.
- Manage and supervise a team of care workers and support staff.
- Develop and implement individualized care plans based on client needs.
- Conduct client assessments and regular reviews of care provision.
- Ensure compliance with all relevant regulations, standards, and policies.
- Manage operational budgets and resources effectively.
- Provide leadership, training, and support to care staff.
- Liaise with families, healthcare professionals, and external agencies.
- Address client and staff concerns and resolve issues promptly.
- Contribute to the continuous improvement of care services.
- Bachelor's degree in Social Work, Nursing, Healthcare Management, or a related field.
- Minimum of 5-7 years of experience in a care management or supervisory role.
- Experience working within community or social care settings.
- Knowledge of relevant legislation and standards in social care.
- Strong leadership, management, and organizational skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Compassionate and empathetic approach to care delivery.
- Proficiency in care management software is an advantage.
- Ability to work effectively within a team and independently.
Senior Care Manager
Posted today
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Job Description
Customer Care Manager
Posted today
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Company:
Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response dataPreferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in MechanicalGeneral Experience 5 years and aboveCritical Experience System Generated Core Skills Customer SensitivityService OrientationService ManagementSystem Generated Secondary Skills Consumer FocusDealer Relationship ManagementService PlanningBe The First To Know
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Customer Care Manager
Posted today
Job Viewed
Job Description
Company:
Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response dataPreferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in MechanicalGeneral Experience 5 years and aboveCritical Experience System Generated Core Skills Customer SensitivityService OrientationService ManagementSystem Generated Secondary Skills Consumer FocusDealer Relationship ManagementService PlanningCustomer Care Manager
Posted today
Job Viewed
Job Description
Company:
Mahindra & Mahindra Ltd Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response dataPreferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in MechanicalGeneral Experience 5 years and aboveCritical Experience System Generated Core Skills Customer SensitivityService OrientationService ManagementSystem Generated Secondary Skills Consumer FocusDealer Relationship ManagementService PlanningCustomer Care Manager
Posted today
Job Viewed
Job Description
Company:
Mahindra Last Mile Mobility Limited Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response dataPreferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in MechanicalGeneral Experience 5 years and aboveCritical Experience System Generated Core Skills Customer SensitivityService OrientationService ManagementSystem Generated Secondary Skills Consumer FocusDealer Relationship ManagementService Planning