276 Care Professional jobs in India

Join Our Team at Zimson: Service Co-Ordinator!

Zimson, a trusted name in watch retailing since 1948, boasts over 50 top international and national watch brands. With 100+ stores across South India in the states of Tamil Nadu, Karnataka, and Kerala, we are renowned for our commitment to excellence and maintaining the highest standard of service, offering an unparalleled shopping experience.

We are on the lookout for a dynamic and experienced professional to join our esteemed team as a Senior Sales Executive.

Position: Service Co-Ordinator

Location: Bangalore

Job Description:

As a Service Coordinator, he will be responsible to provide quality service and to ensure customers get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having customer service skills and good command over language is a must. he will also need to build strong relationships with our partners and service providers to ensure customers receive the best care possible.

Responsibilities for Service Co-Ordinator:

• Assess the service needs of customers with regards to the product.
• Create and maintain a directory of service providers and resources.
• Create and maintain a database of Customer and their needs.
• Assess customer issues and provide recommendations to fix problems.
• Ensure each customer is given the necessary services and follow up to fill ongoing service needs.
• Maintain good relationships with service providers and customers to keep customer base.
• Expand the list of resources and providers to assure there are no gaps in services.
• Answer telephones and respond to email inquiries in the office

  Qualifications for Service Coordinator    

• 1-2 years of industry experience or a related customer service experience required
• Previous administrative experience preferred
• Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
• Excellent customer service skills
• The ability to work well under deadlines and to multitask
• The ability to build relationships and coalitions within the community
• Excellent verbal and written communication skills

How to Apply:

If you possess the skills and experience to excel in this role, we invite you to submit your resume to or WhatsApp us at .

At Zimson, we believe in providing opportunities to all. We embrace diversity and strive to build an inclusive workplace for every employee.

⭐ Join Our Team at Hafla | حفلة ⭐

Event Management Contact support center blended process (Voice Inbound/Outbound and Chat)

Hafla is excited to announce that we are hiring a Customer Support Specialist and Event planners! If you’re ready to make a difference in the vibrant events industry, we want to hear from you!

(Kindly go through the Preferred Candidates section in the post. We appreciate your interest in the position but if you are not the from background mention below industry/domain this role may not be the best fit for you)

What We Need:

1: Excellent English Communication: Strong written and verbal skills are essential

2: Customer-Centric Mindset: Your passion is providing outstanding support to our customers

3: Problem Solver: You enjoy tackling challenges with effective solutions

4: Team Player: Collaboration is key to our success!

What We Offer:

1: Association with an International Brand: Be part of the most happening events industry

2: Excellent Growth Opportunities: We are committed to your professional development

3: Innovative Work Environment: Join a supportive management team that values creativity

Preferred Candidates:

1: Customer Support

2: CRM skills / Client servicing

3: International Sales

4: Event management Domestics or international

5: Hospitality management

6: Aviation

⭐ Competitive Salary: Up to 4.5 LPA + Monthly Variables/Incentives

⭐ Flexible Shifts: Day or evening shifts, 9 hours / 5 days a week.

⭐ Location: Viman Nagar, Pune (Onsite)

If you’re ready to take your career to the next level, send your resume to

Hafla | حفلة #CustomerSupport #Hiring #CareerOpportunities #JoinUs #Hafla

• Conduct comprehensive assessments of clients' social, emotional, and practical needs.
• Develop individualized care plans in collaboration with clients and their families.
• Coordinate and facilitate access to a range of support services, including healthcare, housing, education, and employment assistance.
• Liaise effectively with government agencies, non-profit organizations, and community service providers.
• Monitor client progress and adjust care plans as necessary.
• Provide emotional support and counseling to clients facing challenging circumstances.
• Maintain accurate and confidential client records in accordance with organizational policies and data protection regulations.
• Advocate for clients' rights and needs within various systems.
• Organize and lead support groups or workshops for clients.
• Respond to crisis situations and provide immediate support and referral.
• Stay informed about available community resources and eligibility criteria.
• Participate in team meetings, case reviews, and professional development activities.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
• Minimum of 3 years of experience in social work, community support, or a similar role.
• Strong understanding of social welfare systems and available community resources.
• Excellent assessment, counseling, and crisis intervention skills.
• Proficiency in maintaining confidential records and case management systems.
• Exceptional interpersonal, communication, and advocacy skills.
• Ability to work effectively under pressure and manage multiple caseloads.
• Empathy, patience, and a strong commitment to client well-being.
• Knowledge of local laws and ethical guidelines pertaining to social care.
• Valid driver's license and willingness to travel within the local area.

• Assess the needs of clients and develop personalized care plans.
• Connect clients with community resources, such as healthcare, housing, education, and employment services.
• Provide emotional support and advocacy for clients and their families.
• Maintain accurate and confidential client records and case notes.
• Coordinate with other service providers to ensure integrated care.
• Monitor client progress and adjust care plans as needed.
• Educate clients and families about available services and support systems.
• Respond to client inquiries and provide information in a timely and professional manner.
• Adhere to ethical guidelines and professional standards in social care.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in social work, case management, or a related community service role.
• Strong understanding of social service systems and community resources.
• Excellent communication, active listening, and interpersonal skills.
• High degree of empathy and dedication to client well-being.
• Proficiency in case management software and standard office applications.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote environment.
• Strong organizational skills and attention to detail.
• Commitment to confidentiality and ethical practice.

• Conduct assessments to understand the needs and circumstances of clients and their families.
• Develop, implement, and review individualized care plans in collaboration with clients and relevant professionals.
• Provide practical and emotional support to clients, assisting with daily living activities, accessing services, and navigating complex systems.
• Liaise with healthcare providers, educational institutions, government agencies, and other community resources to coordinate support services.
• Advocate for clients' rights and needs, ensuring they receive appropriate care and resources.
• Monitor clients' progress and well-being, making adjustments to care plans as necessary.
• Maintain accurate and confidential client records, including progress notes, assessments, and service plans.
• Respond to crisis situations and provide immediate support and intervention when required.
• Organize and facilitate support groups and community-based activities.
• Participate in team meetings, case conferences, and professional development training.

• Diploma or Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Proven experience in social work, community support, or a related caregiving role.
• Strong understanding of social welfare systems, community resources, and relevant legislation.
• Excellent communication, interpersonal, and active listening skills.
• Empathetic, patient, and non-judgmental approach to client care.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in record-keeping and case management documentation.
• Willingness to travel within the community to meet with clients.
• Ability to manage time effectively and prioritize workload in a hybrid work environment.
• Knowledge of safeguarding vulnerable individuals is essential.

• Assess the needs of individuals and families seeking social services.
• Provide information and referrals to appropriate community resources and support programs.
• Assist clients in navigating complex service systems, including healthcare, housing, and financial assistance.
• Develop personalized care plans in collaboration with clients.
• Advocate for clients to ensure they receive necessary services and support.
• Maintain accurate and confidential client records and case notes.
• Communicate effectively with clients, service providers, and stakeholders via phone, email, and video conferencing.
• Track client progress and outcomes, adjusting plans as needed.
• Stay up-to-date on available social services and community resources.
• Foster strong relationships with community organizations and service providers.

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in social work, case management, or community outreach.
• In-depth knowledge of social services, community resources, and government assistance programs.
• Strong understanding of client advocacy and needs assessment.
• Excellent verbal and written communication skills.
• Proficiency in using digital communication tools and case management software.
• Empathetic, patient, and non-judgmental approach to client interaction.
• Strong organizational and time-management skills.
• Ability to work independently and manage caseload remotely.
• Commitment to ethical practice and client confidentiality.

• Designing and managing comprehensive social care initiatives, including case management, counseling, and support services.
• Leading, mentoring, and supervising a team of social workers, ensuring professional development and high performance.
• Developing and implementing program policies and procedures to ensure quality and compliance with regulations.
• Conducting needs assessments within the community to identify emerging social issues and service gaps.
• Securing funding through grant writing and building relationships with donors and partners.
• Monitoring program effectiveness and impact through data collection and analysis, and reporting outcomes.
• Advocating for clients and ensuring their rights and needs are met.
• Facilitating community outreach programs and building partnerships with local agencies, schools, and healthcare providers.
• Managing program budgets and resources effectively.
• Staying abreast of relevant social policies, legislation, and best practices in the field.
• Developing and delivering training to staff and community members on relevant social issues.