1,791 Career Services jobs in India
Director - Services
Mumbai, Maharashtra
NTT America, Inc.
Posted 2 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Director, Services is a leadership role responsible for ensuring the delivery of Services to clients.
This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of Managed Services, Support Services and Technical Services.
The Director, Services manages and deploys targeted Services programs to help accelerate sales, client engagement and service delivery and collaborates with cross-functional teams, fostering client relationships, and driving service excellence to meet or exceed client expectations.
The Director, Services drives a collaborative and innovative team culture focused on operational excellence.
**Key responsibilities:**
+ Manages the financial performance of Services (Managed Services, Support Services and Technical Services), including growth, delivery profitability and technology innovation
+ Works towards executing the Services strategy by translating the strategic objectives into specific, actionable, and measurable goals that guide the day-to-day operations of the team
+ Collaborates with senior leadership on the delivery of the roadmap development of service/product offers to be taken to market
+ Collaborates with senior leadership to define service/product value propositions that are easily understood
+ Creates strong interlocks between sales force teams and managed services delivery
+ Defines the standards to be set for client satisfaction and oversees the implementation of client service policies, procedures and standards that will ensure the continued satisfaction of clients
+ Defines a culture of continuous improvement within the team, implementing best practices and driving process enhancements
+ Continuously assesses and optimizes service delivery processes, tools, and methodologies to enhance service quality
+ Oversees the development and execution of new delivery methodologies and ensures alignment to best practice
+ May approve content of bids and proposals to clients
+ Has insights of any deals in the pipeline to ensure a smooth transition from sales to delivery
+ Ensures service delivery excellence, identifying new business opportunities where applicable
+ Manages and mentors the team within remit to ensure achievement of team and individual objectives
+ Presents at seminars, work sessions and advanced workshops on relevant information technology aspects
+ Stays up-to-date with industry trends, emerging technologies, and best practices
+ Collaborates with vendors and partners to ensure seamless integration of third-party services within the services environment
+ Manages key metrics and trends, and provides insights to improve service delivery to senior leadership
**To thrive in this role, you need to have:**
+ Significant business and commercial orientation and with a supporting interest in technology.
+ Significant knowledge of Managed Services, Support Services and Technical Services, IT service management, and related technologies.
+ Significant ability to stay up to date with industry trends, emerging technologies, and best practices.
+ Significant understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
+ Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
+ Significant leadership qualities, including the ability to inspire and mentor a team.
+ Ability to work in a team environment and contribute to their success.
+ Significant ability to facilitate presentation of technical and complex matters to a diverse audience.
+ Ability to analyze data and produce reports on issues and recommend resolutions.
+ Ability to evaluate risks, priorities and business benefits, leveraging strong business knowledge.
+ Solid attention to detail coupled with the ability to multi-task, set priorities and meet deadlines.
+ Significant knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
+ Ability to work collaboratively with cross-functional teams and stakeholders at senior / executive level.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Business Administration or related field.
+ ITIL certification is desirable.
**Required experience:**
+ Significant experience delivering in service performance and client service delivery within large scale (preferably multinational) technology services environment.
+ Significant experience in IT Infrastructure services operations gained within a large IT enterprise environment.
+ Significant people management experience preferably in leading and managing technical operations teams across the Data Center, Networking, Security, Workplace and Communications domains.
+ Significant experience in managing people and operations within a matrixed structure.
+ Significant experience in managing global enterprise client outsourcing projects.
+ Significant vendor management experience.
+ Significant experience gained within an IT Services delivery environment including technical and service management exposure.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Director, Services is a leadership role responsible for ensuring the delivery of Services to clients.
This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of Managed Services, Support Services and Technical Services.
The Director, Services manages and deploys targeted Services programs to help accelerate sales, client engagement and service delivery and collaborates with cross-functional teams, fostering client relationships, and driving service excellence to meet or exceed client expectations.
The Director, Services drives a collaborative and innovative team culture focused on operational excellence.
**Key responsibilities:**
+ Manages the financial performance of Services (Managed Services, Support Services and Technical Services), including growth, delivery profitability and technology innovation
+ Works towards executing the Services strategy by translating the strategic objectives into specific, actionable, and measurable goals that guide the day-to-day operations of the team
+ Collaborates with senior leadership on the delivery of the roadmap development of service/product offers to be taken to market
+ Collaborates with senior leadership to define service/product value propositions that are easily understood
+ Creates strong interlocks between sales force teams and managed services delivery
+ Defines the standards to be set for client satisfaction and oversees the implementation of client service policies, procedures and standards that will ensure the continued satisfaction of clients
+ Defines a culture of continuous improvement within the team, implementing best practices and driving process enhancements
+ Continuously assesses and optimizes service delivery processes, tools, and methodologies to enhance service quality
+ Oversees the development and execution of new delivery methodologies and ensures alignment to best practice
+ May approve content of bids and proposals to clients
+ Has insights of any deals in the pipeline to ensure a smooth transition from sales to delivery
+ Ensures service delivery excellence, identifying new business opportunities where applicable
+ Manages and mentors the team within remit to ensure achievement of team and individual objectives
+ Presents at seminars, work sessions and advanced workshops on relevant information technology aspects
+ Stays up-to-date with industry trends, emerging technologies, and best practices
+ Collaborates with vendors and partners to ensure seamless integration of third-party services within the services environment
+ Manages key metrics and trends, and provides insights to improve service delivery to senior leadership
**To thrive in this role, you need to have:**
+ Significant business and commercial orientation and with a supporting interest in technology.
+ Significant knowledge of Managed Services, Support Services and Technical Services, IT service management, and related technologies.
+ Significant ability to stay up to date with industry trends, emerging technologies, and best practices.
+ Significant understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
+ Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
+ Significant leadership qualities, including the ability to inspire and mentor a team.
+ Ability to work in a team environment and contribute to their success.
+ Significant ability to facilitate presentation of technical and complex matters to a diverse audience.
+ Ability to analyze data and produce reports on issues and recommend resolutions.
+ Ability to evaluate risks, priorities and business benefits, leveraging strong business knowledge.
+ Solid attention to detail coupled with the ability to multi-task, set priorities and meet deadlines.
+ Significant knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
+ Ability to work collaboratively with cross-functional teams and stakeholders at senior / executive level.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Business Administration or related field.
+ ITIL certification is desirable.
**Required experience:**
+ Significant experience delivering in service performance and client service delivery within large scale (preferably multinational) technology services environment.
+ Significant experience in IT Infrastructure services operations gained within a large IT enterprise environment.
+ Significant people management experience preferably in leading and managing technical operations teams across the Data Center, Networking, Security, Workplace and Communications domains.
+ Significant experience in managing people and operations within a matrixed structure.
+ Significant experience in managing global enterprise client outsourcing projects.
+ Significant vendor management experience.
+ Significant experience gained within an IT Services delivery environment including technical and service management exposure.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
This advertiser has chosen not to accept applicants from your region.
0
Services Specialist
Tamil Nadu, Tamil Nadu
GE Vernova
Posted 2 days ago
Job Viewed
Job Description
**Job Description Summary**
Based at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power Conversion's state of the art products and solutions across the globe, while you collaborate across the globe with key functional teams and enhance your strategic business acumen. The job will require frequent traveling up to 100 % to various client sites in India and globally.
Our team of dedicated experts needs reinforcement from young or experienced colleagues. So if you find electric drive technology and the associated processes interesting, can get excited about it, and are a thoroughbred technician/engineer, then we are looking for you! Great performance needs Great Engineers!
**Job Description**
**Roles and Responsibilities**
+ The Services Specialist develops practical and innovative ways to identify and meet goals. In this role you are responsible for work which is defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.
+ **Commissioning of extensive systems consisting of power controllers, frequency converters, load commutated drives, excitation systems, Electrical machines, and load machines or production plants, such as large converters for pumped storage power plants, gas turbine power plants, and much more.**
+ **Commissioning of the Medium voltage and Low Voltage variable speed drives with associated Voltage Switchgear in business segments such as Power Plants, Metals, Marine, Oil & Gas, Material handling, etc.,**
+ Show-up individuality with less supervision in commissioning and service activities in Power Equipment. Should communicate clearly and follow the instructions from Site Lead or Site manager and perform the task with at most quality. Interact and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines.
+ Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
+ Perform unplanned/corrective maintenance and complete all necessary technical and business documentation on time and accurate. Comply with the integrity and compliance guidelines. Record keeping of day-to-day activities in digital forms.
+ Provide technical assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
+ Respond to requests for emergency repairs and services to troublesome equipment
+ Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
+ Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards. Ensure all work is performed in accordance with the organization's EHS and associated policies/procedures
+ Ensure customer satisfaction with maintenance solutions, according to the metrics of service, terms, performance, and quality.
+ A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
+ Assist customer with improving reliability and reducing cost of ownership
+ Provide single point of contact to the customer, customer team, and all other GE stakeholders
+ Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
+ Assist customer with spare parts ordering & issues resolution
+ **Qualifications/Requirements**
+ Diploma/B.E / M.E or equivalent / Electrical/Electronic engineering from accredited college / university.
+ 2 - 5 years of relevant experience
+ Should have process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant
+ Knowledge in Power Electronics, Low Voltage Equipment (AC/ DC) & PLC
+ **Desired Characteristics**
+ Work experience on Power converters, Generators, switchboards, AVR, excitation systems, DC Motors, and DC/ AC drives
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Ability to work independently. Strong problem-solving skills
+ Strong attention to detail
+ Proactive self-starter and change agent & ability to work under stress environment
+ Cross functional, ability to work on matrix environment, and international team experience
+ Effectively communicate across all organizational levels, departments, and functions
+ Demonstrated technical aptitude and business acumen.
+ International experience
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Based at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power Conversion's state of the art products and solutions across the globe, while you collaborate across the globe with key functional teams and enhance your strategic business acumen. The job will require frequent traveling up to 100 % to various client sites in India and globally.
Our team of dedicated experts needs reinforcement from young or experienced colleagues. So if you find electric drive technology and the associated processes interesting, can get excited about it, and are a thoroughbred technician/engineer, then we are looking for you! Great performance needs Great Engineers!
**Job Description**
**Roles and Responsibilities**
+ The Services Specialist develops practical and innovative ways to identify and meet goals. In this role you are responsible for work which is defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to effect short-term and some long-term business goals.
+ **Commissioning of extensive systems consisting of power controllers, frequency converters, load commutated drives, excitation systems, Electrical machines, and load machines or production plants, such as large converters for pumped storage power plants, gas turbine power plants, and much more.**
+ **Commissioning of the Medium voltage and Low Voltage variable speed drives with associated Voltage Switchgear in business segments such as Power Plants, Metals, Marine, Oil & Gas, Material handling, etc.,**
+ Show-up individuality with less supervision in commissioning and service activities in Power Equipment. Should communicate clearly and follow the instructions from Site Lead or Site manager and perform the task with at most quality. Interact and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines.
+ Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
+ Perform unplanned/corrective maintenance and complete all necessary technical and business documentation on time and accurate. Comply with the integrity and compliance guidelines. Record keeping of day-to-day activities in digital forms.
+ Provide technical assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
+ Respond to requests for emergency repairs and services to troublesome equipment
+ Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
+ Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards. Ensure all work is performed in accordance with the organization's EHS and associated policies/procedures
+ Ensure customer satisfaction with maintenance solutions, according to the metrics of service, terms, performance, and quality.
+ A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.
+ Assist customer with improving reliability and reducing cost of ownership
+ Provide single point of contact to the customer, customer team, and all other GE stakeholders
+ Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
+ Assist customer with spare parts ordering & issues resolution
+ **Qualifications/Requirements**
+ Diploma/B.E / M.E or equivalent / Electrical/Electronic engineering from accredited college / university.
+ 2 - 5 years of relevant experience
+ Should have process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant
+ Knowledge in Power Electronics, Low Voltage Equipment (AC/ DC) & PLC
+ **Desired Characteristics**
+ Work experience on Power converters, Generators, switchboards, AVR, excitation systems, DC Motors, and DC/ AC drives
+ Strong oral and written communication skills
+ Strong interpersonal and leadership skills
+ Ability to work independently. Strong problem-solving skills
+ Strong attention to detail
+ Proactive self-starter and change agent & ability to work under stress environment
+ Cross functional, ability to work on matrix environment, and international team experience
+ Effectively communicate across all organizational levels, departments, and functions
+ Demonstrated technical aptitude and business acumen.
+ International experience
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Sr Services Account Executive - Professional Services
Mumbai, Maharashtra
ServiceNow, Inc.
Posted 2 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners.
**What you get to do in this role:**
As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These service offerings include our Impact success offering, product implementation services, and training. The Services Account Executive is well-versed in services and post-sales adoption strategies. They are a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota carrying role, the Services Account Executive owns the Services sales strategy by proactively creating demand for new Services opportunities and partnering with the ServiceNow Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory.
+ Collaborate with software sales account teams, Customer Outcomes team members, and our eco-system of delivery partners
+ Develop and execute a services sales strategy in the designated territory with a target account list
+ Proactively create new Services opportunities (Impact, Implementation Services, and Training) in both new and installed base customers
+ Create pipeline and manage end-to-end forecasting process for Services opportunities
+ Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needs
+ Arrange and conduct Executive and CxO services-related discussions in alignment with the account strategy
+ Lead extended team in solutioning and scoping, and proposal development
+ Execute value-based selling methodology for Impact, Implementation Services, and Training opportunities
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Minimum 12 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent)
+ New account sales focus, operating independently to identify new opportunities
+ Existing relationships in large enterprise accounts a plus
+ Demonstrable track record of achieving Services, Success, or Training sales targets
+ Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
+ Strong operational command - managing end-to-end franchise
+ Travel up to 75% (depending on geography/region)
TR22
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners.
**What you get to do in this role:**
As a ServiceNow Services Account Executive, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilizing our products. These service offerings include our Impact success offering, product implementation services, and training. The Services Account Executive is well-versed in services and post-sales adoption strategies. They are a trusted advisor to the account team and our customers for successful implementation, adoption, and value realization. A quota carrying role, the Services Account Executive owns the Services sales strategy by proactively creating demand for new Services opportunities and partnering with the ServiceNow Sales team and our partners to develop and successfully execute Services sales opportunities for their assigned territory.
+ Collaborate with software sales account teams, Customer Outcomes team members, and our eco-system of delivery partners
+ Develop and execute a services sales strategy in the designated territory with a target account list
+ Proactively create new Services opportunities (Impact, Implementation Services, and Training) in both new and installed base customers
+ Create pipeline and manage end-to-end forecasting process for Services opportunities
+ Serve as a trusted advisor to the customer by understanding their existing and future digital transformation roadmap and driving the right mix of ServiceNow services to meet their needs
+ Arrange and conduct Executive and CxO services-related discussions in alignment with the account strategy
+ Lead extended team in solutioning and scoping, and proposal development
+ Execute value-based selling methodology for Impact, Implementation Services, and Training opportunities
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Minimum 12 years of previous services sales experience gained within a SaaS software or solution sales organization (or reasonably equivalent)
+ New account sales focus, operating independently to identify new opportunities
+ Existing relationships in large enterprise accounts a plus
+ Demonstrable track record of achieving Services, Success, or Training sales targets
+ Ability to communicate and collaborate across lines of business and multiple customer and partner personas, including executives
+ Strong operational command - managing end-to-end franchise
+ Travel up to 75% (depending on geography/region)
TR22
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
2
Lead Services Specialist 1 - Digital Implementation Services
Uttar Pradesh, Uttar Pradesh
GE Vernova
Posted 2 days ago
Job Viewed
Job Description
**Job Description Summary**
Join GEV EWS GIS Solutions as a Technical Delivery Manager, where you'll provide your expertise in sustained customer success and growth in the post-sales customer lifecycle.
You'll associate with a team of GE Project Software Engineers, Partners and Contracted Technical SME's from Partners and Contractors assigned to the Project Team, developing project delivery strategy and delivering solutions against the scoped requirements to a high level of quality as per the Contract and Schedule. As a knowledge leader on Smallworld (PNI or EO) and Geographic Information Systems (GIS), you'll have the unique opportunity to contribute and shape the future of our team
**Job Description**
**Roles and Responsibilities**
+ You'll own the End-to-End responsibility on the Software Delivery technical element of projects to meet the contracted requirements, timeline and quality commitments.- Own the Solution, ensuing that any non-Product requirements are reviewed with the Product Manager.- Lead the Partners and any Services Engineers assigned to the Project, assigning Work Packages and ensuring the reviews on technical Show and Tells.- Ensure development and documentation are fit for purpose.- Responsible for generating the activities as per the agreed project RACI matrix.- Responsible for the Environment Strategy for the Project and Support Teams, ensuring that these are created, built and fully accessible, whilst providing support to the Customer on their needs.- Liaise with the Product Engineering Team, manage the Testing and Defect strategy and to work in conjunction with the Project Manager to enable the completion of the Project to Cost, Quality and Schedule- Incorporate the project Governance Processes into the Planning and manage the handover to support activities.- Responsible for confirming timesheets provided by the technical resources against the project are appropriate for the work packages assigned- Attend the Project Internal and Customer Meetings as well as hold regular Technical Internal and External Meetings and daily Stand-Up meetings (AGILE Scrum) with the team- The Delivery Manager is to attend the Scheduled Project Review Meetings supporting the Project Manager- Responsible for any technical workshops held with the Customer during Design stage and generating the documentation and attending document reviews- Own the Delivery Model and Tools (e.g. JIRA, Confluence)- Review activities against the WBS and inform the Project Manager of any delays or risks- Collaborate with the Project Manager in relation to the Project Scope, ensuring that the deliverables are in accordance with the Scope of Work- Responsible for the documentation of requirements, schedule and WBS for any Change Requests within the Project- Confirm the completion of deliverables against milestones and stage reviews. **What we are looking for** - Educated to degree level (or equivalent) in Software Engineering or related discipline.- Proven experience in a senior technical role within a system integrator or Software Consultancy practice.- Proven experience in defining and managing delivery teams.- Proven experience in defining and assigning Work Packages.- Proven experience in tracking technical delivery according to Time, Cost and Scope.- Experience in Agile methodologies and DevOps tools- Extensive experience with Smallworld, Smallworld PNI or Smallworld Electric Office .- Extensive experience in Telco or Utilities industries.- Established project management skills and the ability to handle multiple projects simultaneously.- Fluent in English.- Availability for frequent travels to customer sites
**Required Qualifications**
+ For roles outside of the USA- This role requires advanced experience in the Services & Digital Implementation Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
+ For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
**Desired Characteristics**
Technical Expertise:
- Strong knowledge of software design and coding principles
- Good understanding and hands-on experience of GE Small World ( EO & PNI) suite
- Experience working in an Agile environment
- Proficiency in software engineering tools and processes in general, specifically in object- oriented analysis, design and development (e.g. Magik, Python) and web technologies (Javascript, HTML5, CSS, AngularJS)
- Proficiency in database tools (e.g. Oracle/ Oracle Spatial) and database modelling
- Familiarity with versatile implementation options
- Demonstrates knowledge on technical topics, such as caching, APIs, data transfer, scalability, and security
**Business Acumen:**
- Demonstrates the initiative to explore alternate technology and approaches to solving problems
- Skilled in breaking down problems, documenting problem statements and estimating efforts
- Has the ability to analyze impact of technology choices
- Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.
- Demonstrates knowledge of the competitive environment
- Demonstrates knowledge of technologies in the market to help make buy vs build recommendations
**Leadership:**
- Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
- Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
- Understands when change is needed. Participates in technical strategy planning.
Personal Attributes:
- Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.
- Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
- Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly.
Proactively learns new solutions and processes to address seemingly unanswerable
problems.
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Join GEV EWS GIS Solutions as a Technical Delivery Manager, where you'll provide your expertise in sustained customer success and growth in the post-sales customer lifecycle.
You'll associate with a team of GE Project Software Engineers, Partners and Contracted Technical SME's from Partners and Contractors assigned to the Project Team, developing project delivery strategy and delivering solutions against the scoped requirements to a high level of quality as per the Contract and Schedule. As a knowledge leader on Smallworld (PNI or EO) and Geographic Information Systems (GIS), you'll have the unique opportunity to contribute and shape the future of our team
**Job Description**
**Roles and Responsibilities**
+ You'll own the End-to-End responsibility on the Software Delivery technical element of projects to meet the contracted requirements, timeline and quality commitments.- Own the Solution, ensuing that any non-Product requirements are reviewed with the Product Manager.- Lead the Partners and any Services Engineers assigned to the Project, assigning Work Packages and ensuring the reviews on technical Show and Tells.- Ensure development and documentation are fit for purpose.- Responsible for generating the activities as per the agreed project RACI matrix.- Responsible for the Environment Strategy for the Project and Support Teams, ensuring that these are created, built and fully accessible, whilst providing support to the Customer on their needs.- Liaise with the Product Engineering Team, manage the Testing and Defect strategy and to work in conjunction with the Project Manager to enable the completion of the Project to Cost, Quality and Schedule- Incorporate the project Governance Processes into the Planning and manage the handover to support activities.- Responsible for confirming timesheets provided by the technical resources against the project are appropriate for the work packages assigned- Attend the Project Internal and Customer Meetings as well as hold regular Technical Internal and External Meetings and daily Stand-Up meetings (AGILE Scrum) with the team- The Delivery Manager is to attend the Scheduled Project Review Meetings supporting the Project Manager- Responsible for any technical workshops held with the Customer during Design stage and generating the documentation and attending document reviews- Own the Delivery Model and Tools (e.g. JIRA, Confluence)- Review activities against the WBS and inform the Project Manager of any delays or risks- Collaborate with the Project Manager in relation to the Project Scope, ensuring that the deliverables are in accordance with the Scope of Work- Responsible for the documentation of requirements, schedule and WBS for any Change Requests within the Project- Confirm the completion of deliverables against milestones and stage reviews. **What we are looking for** - Educated to degree level (or equivalent) in Software Engineering or related discipline.- Proven experience in a senior technical role within a system integrator or Software Consultancy practice.- Proven experience in defining and managing delivery teams.- Proven experience in defining and assigning Work Packages.- Proven experience in tracking technical delivery according to Time, Cost and Scope.- Experience in Agile methodologies and DevOps tools- Extensive experience with Smallworld, Smallworld PNI or Smallworld Electric Office .- Extensive experience in Telco or Utilities industries.- Established project management skills and the ability to handle multiple projects simultaneously.- Fluent in English.- Availability for frequent travels to customer sites
**Required Qualifications**
+ For roles outside of the USA- This role requires advanced experience in the Services & Digital Implementation Services. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
+ For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).
**Desired Characteristics**
Technical Expertise:
- Strong knowledge of software design and coding principles
- Good understanding and hands-on experience of GE Small World ( EO & PNI) suite
- Experience working in an Agile environment
- Proficiency in software engineering tools and processes in general, specifically in object- oriented analysis, design and development (e.g. Magik, Python) and web technologies (Javascript, HTML5, CSS, AngularJS)
- Proficiency in database tools (e.g. Oracle/ Oracle Spatial) and database modelling
- Familiarity with versatile implementation options
- Demonstrates knowledge on technical topics, such as caching, APIs, data transfer, scalability, and security
**Business Acumen:**
- Demonstrates the initiative to explore alternate technology and approaches to solving problems
- Skilled in breaking down problems, documenting problem statements and estimating efforts
- Has the ability to analyze impact of technology choices
- Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders.
- Demonstrates knowledge of the competitive environment
- Demonstrates knowledge of technologies in the market to help make buy vs build recommendations
**Leadership:**
- Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome.
- Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making.
- Understands when change is needed. Participates in technical strategy planning.
Personal Attributes:
- Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information.
- Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable.
- Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly.
Proactively learns new solutions and processes to address seemingly unanswerable
problems.
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
3
Senior Services Architect
Bangalore, Karnataka
NTT America, Inc.
Posted 2 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across multiple technology domains.
This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.
The Senior Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.
This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.
In some instances, the Senior Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.
**What you'll be doing**
**Key Responsibilities:**
+ Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions.
+ Designs complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains.
+ Works across multiple teams in the design of the Managed Service offering.
+ Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market.
+ Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability.
+ Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders.
+ Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.
+ Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
+ Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology).
+ Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current architecture, platforms and operating models.
+ Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.
+ Provides coaching and mentoring and acts as advisor and decision maker in service design situations.
+ Support the sales teams to have a commercial model discussion with the client.
+ Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term.
+ Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model.
+ Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
**Knowledge and Attributes:**
+ Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
+ Ability to work with costing models in partnership with sales and finance stakeholders.
+ Advanced proficiency in Application and Cloud/Infrastructure Managed Services.
+ Ability to communicate potential improvements and value of our solutions to all levels of stakeholders.
+ Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
+ Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
+ Advanced knowledge on emerging trends in technology, Managed Services Integration, Application Development - DevSecOps, Cloud Native Service Applications, Microsoft Development platforms, and Open-Source Software, Cloud platforms like Azure, AWS and GCP, Data Analytics, Containers, RPA, IoT, and Intelligent Automation.
+ Analytical abilities to discover and analyze all input and data.
+ Passion for staying abreast of related industry trends and best practices.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information technology/systems or a related field.
+ Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.
+ Scaled Agile certification or equivalent is desirable.
+ Additional desirable technology / vendor certifications are AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training, or the latest equivalent.
**Required Experience:**
+ Advanced demonstratable track record of designing managed services solutions to large enterprise accounts.
+ Advanced experience in structuring large, multi-year profitable contracts.
+ Advanced solution planning and deal shaping expertise, with the ability to create compelling value propositions as part of the solution design.
+ Advanced experience working in an environment with global delivery and in multiple geographies and industries.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across multiple technology domains.
This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models.
The Senior Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers.
This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.
In some instances, the Senior Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals.
**What you'll be doing**
**Key Responsibilities:**
+ Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions.
+ Designs complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains.
+ Works across multiple teams in the design of the Managed Service offering.
+ Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market.
+ Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability.
+ Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders.
+ Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk.
+ Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
+ Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology).
+ Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current architecture, platforms and operating models.
+ Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future.
+ Provides coaching and mentoring and acts as advisor and decision maker in service design situations.
+ Support the sales teams to have a commercial model discussion with the client.
+ Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term.
+ Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model.
+ Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
**Knowledge and Attributes:**
+ Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models.
+ Ability to work with costing models in partnership with sales and finance stakeholders.
+ Advanced proficiency in Application and Cloud/Infrastructure Managed Services.
+ Ability to communicate potential improvements and value of our solutions to all levels of stakeholders.
+ Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
+ Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
+ Advanced knowledge on emerging trends in technology, Managed Services Integration, Application Development - DevSecOps, Cloud Native Service Applications, Microsoft Development platforms, and Open-Source Software, Cloud platforms like Azure, AWS and GCP, Data Analytics, Containers, RPA, IoT, and Intelligent Automation.
+ Analytical abilities to discover and analyze all input and data.
+ Passion for staying abreast of related industry trends and best practices.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information technology/systems or a related field.
+ Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.
+ Scaled Agile certification or equivalent is desirable.
+ Additional desirable technology / vendor certifications are AWS Cloud Practitioner Essentials Training, MS Azure Fundamentals Training, or the latest equivalent.
**Required Experience:**
+ Advanced demonstratable track record of designing managed services solutions to large enterprise accounts.
+ Advanced experience in structuring large, multi-year profitable contracts.
+ Advanced solution planning and deal shaping expertise, with the ability to create compelling value propositions as part of the solution design.
+ Advanced experience working in an environment with global delivery and in multiple geographies and industries.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
4
Maintenance Services Representative
Mumbai, Maharashtra
Panasonic Avionics Corporation
Posted 2 days ago
Job Viewed
Job Description
**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.
Line Maintenance responsibilities may vary by location, subject to contractual obligations.
+ Aircraft Maintenance and IFEC Systems Maintenance
+ Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
+ Perform line maintenance tasks which include but are not limited to:
+ Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
+ Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
+ Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
+ Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
+ Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
+ Communicate and interface with customers.
+ Certify for all work completed as applicable under a company-issued authority and governing regulations.
+ Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
+ Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.
+ Administrative
+ Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
+ Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
+ Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
+ Maintain high standards of housekeeping, Health & Safety, and tool care.
+ Perform other reasonable related duties as assigned by immediate supervisor or management.
**Qualifications**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
+ Secondary/High School Diploma or equivalent.
+ Ability to work in a team environment.
+ Essential Aircraft maintenance experience includes but is not limited to:
+ Ability to determine if an LRU requires replacement.
+ Ability to determine if a unit is bad from stock or requires further troubleshooting.
+ Ability to use basic troubleshooting equipment and applicable techniques.
+ Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
+ Ability to carry out airframe and engine visual check.
+ Ability to carry out defects rectification.
+ Ability to carry out aircraft push back.
+ Excellent communication skills.
+ Ability to oversee work and mentor others as needed.
+ Ability to work in a high-stress, high-pressure environment.
+ Proficient computer skills in Word, Excel, Outlook (MS Products).
+ Basic computer skills in using Linux.
+ Use professional concepts while applying company policies and procedures to resolve a variety of issues.
+ Ability to Read, Write and Speak English easily and accurately.
+ Must have the legal right to work in assigned country through nationality, visa or work permits.
+ Ability to pass required security and background checks.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.
Line Maintenance responsibilities may vary by location, subject to contractual obligations.
+ Aircraft Maintenance and IFEC Systems Maintenance
+ Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
+ Perform line maintenance tasks which include but are not limited to:
+ Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
+ Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
+ Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
+ Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
+ Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
+ Communicate and interface with customers.
+ Certify for all work completed as applicable under a company-issued authority and governing regulations.
+ Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
+ Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.
+ Administrative
+ Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
+ Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
+ Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
+ Maintain high standards of housekeeping, Health & Safety, and tool care.
+ Perform other reasonable related duties as assigned by immediate supervisor or management.
**Qualifications**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
+ Secondary/High School Diploma or equivalent.
+ Ability to work in a team environment.
+ Essential Aircraft maintenance experience includes but is not limited to:
+ Ability to determine if an LRU requires replacement.
+ Ability to determine if a unit is bad from stock or requires further troubleshooting.
+ Ability to use basic troubleshooting equipment and applicable techniques.
+ Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
+ Ability to carry out airframe and engine visual check.
+ Ability to carry out defects rectification.
+ Ability to carry out aircraft push back.
+ Excellent communication skills.
+ Ability to oversee work and mentor others as needed.
+ Ability to work in a high-stress, high-pressure environment.
+ Proficient computer skills in Word, Excel, Outlook (MS Products).
+ Basic computer skills in using Linux.
+ Use professional concepts while applying company policies and procedures to resolve a variety of issues.
+ Ability to Read, Write and Speak English easily and accurately.
+ Must have the legal right to work in assigned country through nationality, visa or work permits.
+ Ability to pass required security and background checks.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
This advertiser has chosen not to accept applicants from your region.
5
Supervisor, Maintenance Services
Mumbai, Maharashtra
Panasonic Avionics Corporation
Posted 2 days ago
Job Viewed
Job Description
**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Supervisor, Line Maintenance will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will supervise daily line station operations in the process of providing inspection and repair services on aircraft. Responsible for dispatching all overnight aircraft with guaranteed 100 percent seat functionality at departure. Since seat guarantees are an integral part of Panasonic Avionics Maintenance Services, the staffing and scheduling of site personnel and their functions are paramount to the success of the company.
**Maintenance Operations**
+ Schedule site personnel to weekly shift patterns pursuant to the customer's flight schedule.
+ Direct Inventory Control and local logistics of customer and Panasonic Avionics-owned capital assets.
+ Schedule preventive maintenance activities of systems installed on customer aircraft during over night holds; Office management of local site specific responsibilities which includes local port Authority personnel identification administration, Customs clearance and security seals, overtime, vehicle maintenance, office administration and cleanliness.
+ External contacts include routine daily customer contacts at the Line Maintenance levels, local airport authorities including Customs, Air Freight forwarders and brokers for local logistics.
+ Internal contacts include MMS Personnel, MMS Administration Staff, H.R. and other Panasonic Avionics departments as required to execute the MMS agreements specific to the site.
+ May also perform onboard maintenance activities and fill-in for absent employees.
**Supervisory**
Hire, train, supervise, and appraise direct reports.
**Qualifications**
**What We're Looking For:**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ 3-5 years lead/crew chief/ supervisory experience.
+ Proficient in Word, Excel, and Outlook (MS products).
+ Good communication skills.
+ Ability to solve problems as they occur on the local level, not allowing the issue to progress further.
+ Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
+ Resolves a wide range of issues in imaginative as well as practical ways.
+ Works on issues where analysis of situation or data requires a review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
+ Must have the legal right to work in the assigned country through nationality, visa, or work permits.
+ Travel up to 20% of the time to both domestic and international locations.
+ Must be able to work any shift, weekends, and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment may be required.
+ Ability to climb and work from a ladder or platform, and endure sitting, standing, bending, or twisting for extended periods and ability to lift up to 50 pounds may be required.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods may be required.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels may be required.
+ Hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Supervisor, Line Maintenance will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will supervise daily line station operations in the process of providing inspection and repair services on aircraft. Responsible for dispatching all overnight aircraft with guaranteed 100 percent seat functionality at departure. Since seat guarantees are an integral part of Panasonic Avionics Maintenance Services, the staffing and scheduling of site personnel and their functions are paramount to the success of the company.
**Maintenance Operations**
+ Schedule site personnel to weekly shift patterns pursuant to the customer's flight schedule.
+ Direct Inventory Control and local logistics of customer and Panasonic Avionics-owned capital assets.
+ Schedule preventive maintenance activities of systems installed on customer aircraft during over night holds; Office management of local site specific responsibilities which includes local port Authority personnel identification administration, Customs clearance and security seals, overtime, vehicle maintenance, office administration and cleanliness.
+ External contacts include routine daily customer contacts at the Line Maintenance levels, local airport authorities including Customs, Air Freight forwarders and brokers for local logistics.
+ Internal contacts include MMS Personnel, MMS Administration Staff, H.R. and other Panasonic Avionics departments as required to execute the MMS agreements specific to the site.
+ May also perform onboard maintenance activities and fill-in for absent employees.
**Supervisory**
Hire, train, supervise, and appraise direct reports.
**Qualifications**
**What We're Looking For:**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ 3-5 years lead/crew chief/ supervisory experience.
+ Proficient in Word, Excel, and Outlook (MS products).
+ Good communication skills.
+ Ability to solve problems as they occur on the local level, not allowing the issue to progress further.
+ Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
+ Resolves a wide range of issues in imaginative as well as practical ways.
+ Works on issues where analysis of situation or data requires a review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
+ Must have the legal right to work in the assigned country through nationality, visa, or work permits.
+ Travel up to 20% of the time to both domestic and international locations.
+ Must be able to work any shift, weekends, and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment may be required.
+ Ability to climb and work from a ladder or platform, and endure sitting, standing, bending, or twisting for extended periods and ability to lift up to 50 pounds may be required.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods may be required.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels may be required.
+ Hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
This advertiser has chosen not to accept applicants from your region.
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6
Maintenance Services Representative
New Delhi, Delhi
Panasonic Avionics Corporation
Posted 2 days ago
Job Viewed
Job Description
**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.
Line Maintenance responsibilities may vary by location, subject to contractual obligations.
+ Aircraft Maintenance and IFEC Systems Maintenance
+ Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
+ Perform line maintenance tasks which include but are not limited to:
+ Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
+ Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
+ Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
+ Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
+ Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
+ Communicate and interface with customers.
+ Certify for all work completed as applicable under a company-issued authority and governing regulations.
+ Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
+ Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.
+ Administrative
+ Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
+ Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
+ Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
+ Maintain high standards of housekeeping, Health & Safety, and tool care.
+ Perform other reasonable related duties as assigned by immediate supervisor or management.
**Qualifications**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
+ Secondary/High School Diploma or equivalent.
+ Ability to work in a team environment.
+ Essential Aircraft maintenance experience includes but is not limited to:
+ Ability to determine if an LRU requires replacement.
+ Ability to determine if a unit is bad from stock or requires further troubleshooting.
+ Ability to use basic troubleshooting equipment and applicable techniques.
+ Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
+ Ability to carry out airframe and engine visual check.
+ Ability to carry out defects rectification.
+ Ability to carry out aircraft push back.
+ Excellent communication skills.
+ Ability to oversee work and mentor others as needed.
+ Ability to work in a high-stress, high-pressure environment.
+ Proficient computer skills in Word, Excel, Outlook (MS Products).
+ Basic computer skills in using Linux.
+ Use professional concepts while applying company policies and procedures to resolve a variety of issues.
+ Ability to Read, Write and Speak English easily and accurately.
+ Must have the legal right to work in assigned country through nationality, visa or work permits.
+ Ability to pass required security and background checks.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Maintenance Services Representative (MSR) will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will oversee and perform full line maintenance which may include but is not limited to Aircraft In-Flight Entertainment and Connectivity (IFEC) systems and other aircraft equipment to ensure system serviceability and functionality. Carry out all line maintenance activities and systems: troubleshooting (within authorization) using basic computer and electronic theories as well as test equipment in accordance with regulations, policies, and approved procedures. Remove and replace components and equipment in accordance with regulations, policies, and procedures. Complete all administrative duties associated with maintenance actions performed.
Line Maintenance responsibilities may vary by location, subject to contractual obligations.
+ Aircraft Maintenance and IFEC Systems Maintenance
+ Perform line maintenance, oversee and sign for work carried out by other non-certifying workers, under the Panasonic-issued authorization privileges or Airline-issued privileges during transit checks in accordance with the contractual obligations or approved company procedures, and report the findings in an efficient and effective manner.
+ Perform line maintenance tasks which include but are not limited to:
+ Troubleshoot (within authorization) system failures down to Line Replaceable Units (LRU), cabling, or other aircraft systems and perform functional tests post-rectification.
+ Component replacement, adjustments, inspections, and functional tests in accordance with all applicable approved documentation.
+ Perform Cabin Sweep in accordance with in accordance with contractual obligations or approved company procedures and report findings.
+ Perform transit and maintenance checks in accordance with contractual obligations or approved company procedures and report findings.
+ Perform aircraft airframe, engine, and/or systems defect rectification in accordance with all applicable approved documentation.
+ Communicate and interface with customers.
+ Certify for all work completed as applicable under a company-issued authority and governing regulations.
+ Actively promote Panasonic Avionics Corporation Safety Management System (SMS) culture.
+ Perform and maintain high-quality standards and ensure Panasonic and Airline Quality Assurance (QA) processes are followed.
+ Administrative
+ Complete aircraft documentation in accordance with contractual obligations or Panasonic processes.
+ Accurate completion of Panasonic and airline-required maintenance documentation, including electronic data entry and/or paper-based systems within a timely manner to meet QA standards.
+ Assist in the management of airside inventory, cycle counting, packaging, and shipping of inventory.
+ Maintain high standards of housekeeping, Health & Safety, and tool care.
+ Perform other reasonable related duties as assigned by immediate supervisor or management.
**Qualifications**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ Minimum 5 years in full aircraft maintenance experience including three years of exercising certification privilege, preferred.
+ Secondary/High School Diploma or equivalent.
+ Ability to work in a team environment.
+ Essential Aircraft maintenance experience includes but is not limited to:
+ Ability to determine if an LRU requires replacement.
+ Ability to determine if a unit is bad from stock or requires further troubleshooting.
+ Ability to use basic troubleshooting equipment and applicable techniques.
+ Ability to carry out aircraft refueling, oil uplift, brake and wheel changes.
+ Ability to carry out airframe and engine visual check.
+ Ability to carry out defects rectification.
+ Ability to carry out aircraft push back.
+ Excellent communication skills.
+ Ability to oversee work and mentor others as needed.
+ Ability to work in a high-stress, high-pressure environment.
+ Proficient computer skills in Word, Excel, Outlook (MS Products).
+ Basic computer skills in using Linux.
+ Use professional concepts while applying company policies and procedures to resolve a variety of issues.
+ Ability to Read, Write and Speak English easily and accurately.
+ Must have the legal right to work in assigned country through nationality, visa or work permits.
+ Ability to pass required security and background checks.
+ May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
+ Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
+ Required to work a rotating shift roster that spans 24 hours, 7 days a week, 365 days a year.
+ Manual dexterity to grasp and work with tool parts and equipment.
+ Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
This advertiser has chosen not to accept applicants from your region.
7
Supervisor, Maintenance Services
New Delhi, Delhi
Panasonic Avionics Corporation
Posted 2 days ago
Job Viewed
Job Description
**Overview**
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Supervisor, Line Maintenance will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will supervise daily line station operations in the process of providing inspection and repair services on aircraft. Responsible for dispatching all overnight aircraft with guaranteed 100 percent seat functionality at departure. Since seat guarantees are an integral part of Panasonic Avionics Maintenance Services, the staffing and scheduling of site personnel and their functions are paramount to the success of the company.
**Maintenance Operations**
+ Schedule site personnel to weekly shift patterns pursuant to the customer's flight schedule.
+ Direct Inventory Control and local logistics of customer and Panasonic Avionics-owned capital assets.
+ Schedule preventive maintenance activities of systems installed on customer aircraft during over night holds; Office management of local site specific responsibilities which includes local port Authority personnel identification administration, Customs clearance and security seals, overtime, vehicle maintenance, office administration and cleanliness.
+ External contacts include routine daily customer contacts at the Line Maintenance levels, local airport authorities including Customs, Air Freight forwarders and brokers for local logistics.
+ Internal contacts include MMS Personnel, MMS Administration Staff, H.R. and other Panasonic Avionics departments as required to execute the MMS agreements specific to the site.
+ May also perform onboard maintenance activities and fill-in for absent employees.
**Supervisory**
Hire, train, supervise, and appraise direct reports.
**Qualifications**
**What We're Looking For:**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ 3-5 years lead/crew chief/ supervisory experience.
+ Proficient in Word, Excel, and Outlook (MS products).
+ Good communication skills.
+ Ability to solve problems as they occur on the local level, not allowing the issue to progress further.
+ Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
+ Resolves a wide range of issues in imaginative as well as practical ways.
+ Works on issues where analysis of situation or data requires a review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
+ Must have the legal right to work in the assigned country through nationality, visa, or work permits.
+ Travel up to 20% of the time to both domestic and international locations.
+ Must be able to work any shift, weekends, and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment may be required.
+ Ability to climb and work from a ladder or platform, and endure sitting, standing, bending, or twisting for extended periods and ability to lift up to 50 pounds may be required.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods may be required.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels may be required.
+ Hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
**Who We Are: **
Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!
How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that's here to stay! With our company's history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry. And we are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas such as background, culture, gender, ways of thinking, skills and more.
If you want to learn more about us visit us at ( . And for a full listing of open job opportunities go to (
**Responsibilities**
**The Position:**
The Supervisor, Line Maintenance will be engaged through an Employer of Record and will provide services to Panasonic Avionics.
The role holder will supervise daily line station operations in the process of providing inspection and repair services on aircraft. Responsible for dispatching all overnight aircraft with guaranteed 100 percent seat functionality at departure. Since seat guarantees are an integral part of Panasonic Avionics Maintenance Services, the staffing and scheduling of site personnel and their functions are paramount to the success of the company.
**Maintenance Operations**
+ Schedule site personnel to weekly shift patterns pursuant to the customer's flight schedule.
+ Direct Inventory Control and local logistics of customer and Panasonic Avionics-owned capital assets.
+ Schedule preventive maintenance activities of systems installed on customer aircraft during over night holds; Office management of local site specific responsibilities which includes local port Authority personnel identification administration, Customs clearance and security seals, overtime, vehicle maintenance, office administration and cleanliness.
+ External contacts include routine daily customer contacts at the Line Maintenance levels, local airport authorities including Customs, Air Freight forwarders and brokers for local logistics.
+ Internal contacts include MMS Personnel, MMS Administration Staff, H.R. and other Panasonic Avionics departments as required to execute the MMS agreements specific to the site.
+ May also perform onboard maintenance activities and fill-in for absent employees.
**Supervisory**
Hire, train, supervise, and appraise direct reports.
**Qualifications**
**What We're Looking For:**
+ Hold a valid Indian DGCA CAR66 Aircraft License / Authority or equivalent required to certify customers on different aircraft types/systems at the assigned location.
+ 3-5 years lead/crew chief/ supervisory experience.
+ Proficient in Word, Excel, and Outlook (MS products).
+ Good communication skills.
+ Ability to solve problems as they occur on the local level, not allowing the issue to progress further.
+ Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
+ Resolves a wide range of issues in imaginative as well as practical ways.
+ Works on issues where analysis of situation or data requires a review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
+ Must have the legal right to work in the assigned country through nationality, visa, or work permits.
+ Travel up to 20% of the time to both domestic and international locations.
+ Must be able to work any shift, weekends, and holidays.
+ Manual dexterity to grasp and work with tool parts and equipment may be required.
+ Ability to climb and work from a ladder or platform, and endure sitting, standing, bending, or twisting for extended periods and ability to lift up to 50 pounds may be required.
+ Ability to operate under extreme weather conditions and in confined spaces for extended periods may be required.
+ Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels may be required.
+ Hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
**Our Principles:**
Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
**What We Offer:**
At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do.
This advertiser has chosen not to accept applicants from your region.
8