30 Case Management jobs in India

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Case Management QA Vendor Associate**
**What you will do**
Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support.
+ Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors
+ Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements
+ Provide vendors with resources and training to perform their role
+ Analysis and communication of case Quality Control results
+ Responsible for escalation of case related issues from vendor(s)
+ Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable
+ Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness
+ May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable
+ Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes
+ Ensure vendor case processing timelines for AE intake, triage and submission are met
+ Perform retrospective quality assurance of vendor processed cases
+ Day-to-day vendor management issues
+ Interact with other local safety offices as applicable
+ Support on-boarding and off-boarding of vendor staff
+ Attend management meetings with vendors
+ Support analysis of QC trends
+ Support generating, communicating, and archiving of reports of QC findings
+ Support audits of CAPAs and other actions/recommendations for ICSR quality related measures
+ Perform case review as required
+ Generate and distribute performance metrics (retro QA / Case correction)
+ Support analysis of QC trends including actions/recommendations
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications:**
+ Bachelor's degree and 3 years of directly related experience (OR)
+ Associate's degree and 5 years of directly related experience (OR)
+ High school diploma / GED and 7 years of directly related experience (AND)
+ Previous experience directly managing teams, projects, programs or directing the allocation of resources
**Preferred Skills:**
+ Understanding of global regulatory requirements for pharmacovigilance
+ Proficiency in safety case processing
+ Expertise in all aspects of case intake and processing in multiple global safety databases
+ Experience in supporting inspections or internal audits
+ Communication skills and attention to detail
+ Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our client, a respected social services agency, is actively seeking a compassionate and skilled Remote Social Worker specializing in Case Management. This vital role operates entirely remotely, allowing you to provide essential support and guidance to individuals and families from the comfort of your home. You will be responsible for assessing client needs, developing personalized care plans, connecting clients with appropriate community resources, and advocating on their behalf. Duties include conducting needs assessments via video calls and phone, maintaining detailed client records in accordance with ethical and legal standards, coordinating services with healthcare providers, educational institutions, and other support agencies, and providing crisis intervention and emotional support. The ideal candidate possesses a strong understanding of social work principles, excellent empathetic communication skills, and the ability to navigate complex systems to secure resources for clients. Proficiency in case management software and virtual communication tools is crucial. This position requires a dedicated professional committed to empowering individuals and enhancing community well-being through remote service delivery.

Key Responsibilities:

• Conduct comprehensive needs assessments for clients via virtual platforms.
• Develop and implement individualized case management plans.
• Connect clients with appropriate community resources and services.
• Advocate for clients' needs with various agencies and service providers.
• Maintain accurate and confidential client records.
• Provide emotional support and crisis intervention.
• Monitor client progress and adjust service plans as necessary.
• Collaborate with other professionals to ensure holistic client care.
• Ensure compliance with ethical guidelines and agency policies.

Qualifications:

• Master's degree in Social Work (MSW) from an accredited institution.
• Licensed Social Worker (LSW) or equivalent certification.
• Minimum of 3 years of experience in case management or direct social services.
• Proficiency in case management software and virtual communication tools.
• Excellent empathetic listening and counseling skills.
• Strong understanding of community resources and social service systems.
• Ability to work independently and manage a caseload remotely.
• Excellent organizational and documentation skills.

Our client is seeking an experienced and compassionate Senior Social Worker to provide expert case management and support services to individuals and families within the community. This hybrid role involves direct client interaction, assessment, intervention, and advocacy, while also requiring administrative and team coordination responsibilities. You will be responsible for developing individualized care plans, connecting clients with essential resources and services, and providing ongoing support to help them achieve their goals. The ideal candidate will possess a strong understanding of social work principles, relevant legislation, and community resources. Excellent assessment, counseling, and crisis intervention skills are paramount. You will also be expected to mentor junior social workers and contribute to program development and evaluation. Strong organizational skills, meticulous record-keeping, and proficiency in case management software are essential. A master's degree in Social Work (MSW) from an accredited institution and relevant professional licensure (e.g., LCSW, MSW) are required. This role demands empathy, resilience, and a commitment to promoting client well-being and social justice. Responsibilities:

• Conduct comprehensive psychosocial assessments of clients and their families.
• Develop, implement, and monitor individualized service plans.
• Provide counseling, therapeutic interventions, and crisis support.
• Connect clients with community resources, including healthcare, housing, and employment services.
• Advocate for clients' needs with relevant agencies and institutions.
• Maintain accurate and confidential client records in accordance with agency policies and legal requirements.
• Collaborate with interdisciplinary teams to ensure coordinated client care.
• Mentor and supervise junior social work staff.

Qualifications:

• Master's degree in Social Work (MSW) from an accredited institution.
• Current professional licensure (e.g., LCSW, MSW, or equivalent) in the relevant jurisdiction.
• Minimum of 5 years of experience in direct social work practice, with a focus on case management.
• Proven experience in assessment, counseling, and crisis intervention.
• In-depth knowledge of social work theories, ethics, and practices.
• Familiarity with community resources and referral systems.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work effectively in a hybrid work environment.

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The Agent – Case Management Interacts with customers / customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. They will assist customers with their cases, emails and complaints. They will be responsible in providing information to customers about product and service features. The Agent – Case Management helps customers when they are faced with problems, need further information and/or ensuring customer information is updated accurately. They will Interact with customers, dealerships and client internal support teams as needed to achieve customer satisfaction.

What You'll Do:

Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and provide support to update customer’s account information

Work with dealerships and client support teams as needed to achieve optimal customer satisfaction in relation to service, customer complaints, warranty issues and recalls

Overcome consumer objections through effective de-escalation methods, and refer complaints immediately to the appropriate reporting Manager.

Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines

Make accurate records as needed in both French and English, as applicable, for specific case types.

Review customer files and take appropriate actions in a timely manner

Think creatively both in terms of solutions to complex complaints and process improvement.

Collaborate cross-functionally on root cause analysis and drive resolution of customer issues

Ensure customer satisfaction and provide professional customer support

Ensure to deliver Bill Gosling Outsourcing and client metrics and expectations on a regular basis.

Champion company core values and other company programs

Other duties as assigned

Education

North America - Minimum High School Diploma or equivalent is required

Philippines – Minimum of 2 years post-secondary or equivalent is required

Costa Rica – No Minimum requirement

United Kingdom – No Minimum requirement

Experience

Previous experience in an Agent/Customer Service Representative is preferred but not required

Exceptional communication and writing skills with attention to detail, grammar, brand tone, and voice.

Resiliency with ability to bounce back from challenging interactions and manage through complexity and uncertainty

Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations

What We're Looking For:

INFORMATION SECURITY RESPONSIBILITIES

All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.

Why Join Us?

Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.

Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.

Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.

Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers 

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website –

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

Assistant Manager (Arbitrator & Case Management)

Location:  Colaba Mumbai

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Role Overview

We are seeking a dedicated and experienced professional to oversee the onboarding, engagement, and management of arbitrators empaneled with our platform. This individual will serve as the primary point of contact for arbitrators, ensuring smooth onboarding, effective training, continuous engagement, and ongoing support. The role also involves coordinating arbitrator activities, managing communication, and maintaining updated records.

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Key Responsibilities

• Identify and source potential arbitrators for empanelment.

• Manage the end-to-end onboarding process of arbitrators, including process explanation, responsibilities, fee structure, case handling guidelines, and documentation.

• Conduct training sessions for newly empaneled arbitrators on platform usage.

• Organize quarterly refresher trainings and workshops for existing arbitrators.

• Develop and maintain training resources, manuals, FAQs, and other support materials.

• Act as the key liaison between the organization and arbitrators for ongoing disputes.

• Coordinate with arbitrators to schedule hearings and facilitate the issuance of orders.

• Facilitate smooth communication by creating and managing WhatsApp groups.

• Maintain and update databases of arbitrators, training sessions, and certifications.

• Engage with arbitrators regularly to gather feedback and implement improvements.

---

Skills & Qualifications

• Bachelor’s degree in Law (LLB), Commerce (B.Com), Management (BMS), or a related field.

• Minimum 1 year of post-qualification experience in stakeholder management, training, legal, or arbitration roles.

• Strong communication and interpersonal skills with the ability to engage senior professionals.

• Excellent organizational and coordination skills with a keen eye for detail.

• Strong analytical, problem-solving, written, and verbal communication abilities.

• Ability to work independently and proactively in a fast-paced environment.

• Proficiency in MS Word, Excel, and PowerPoint.

• Tech-savvy, with the ability to quickly adapt to new tools and systems.

• Proactive approach towards learning and staying updated on laws and regulations.

• Passionate, enterprising, resilient, and perseverant, with a “never give up” attitude.

• Willingness to go beyond the call of duty, take initiative, and contribute to process improvements.

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Case Management QA Vendor Sr Associate**
**What you will do**
Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support.
+ Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors
+ Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements
+ Provide vendors with resources and training to perform their role
+ Analysis and communication of case Quality Control results
+ Responsible for escalation of case related issues from vendor(s)
+ Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable
+ Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness
+ May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable
+ Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes
+ Ensure vendor case processing timelines for AE intake, triage and submission are met
+ Perform retrospective quality assurance of vendor processed cases
+ Day-to-day vendor management issues
+ Interact with other local safety offices as applicable
+ Support on-boarding and off-boarding of vendor staff
+ Attend management meetings with vendors
+ Support analysis of QC trends
+ Support generating, communicating, and archiving of reports of QC findings
+ Support audits of CAPAs and other actions/recommendations for ICSR quality related measures
+ Perform case review as required
+ Generate and distribute performance metrics (retro QA / Case correction)
+ Support analysis of QC trends including actions/recommendations
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications:**
+ Master's degree and 3 years of directly related experience (OR)
+ Bachelor's degree and 5 years of directly related experience (OR)
+ Associate's degree and 10 years of directly related experience (OR)
+ High school diploma / GED and 12 years of directly related experience (AND)
+ Previous experience directly managing teams, projects, programs or directing the allocation of resources
**Preferred Skills:**
+ Understanding of global regulatory requirements for pharmacovigilance
+ Proficiency in safety case processing
+ Expertise in all aspects of case intake and processing in multiple global safety databases
+ Experience in supporting inspections or internal audits
+ Communication skills and attention to detail
+ Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Position: Community Support Worker - Remote Case Management

Our client, a respected non-profit organization dedicated to enhancing community well-being, is looking for a compassionate and organized Community Support Worker to join their team. This hybrid role involves a blend of remote case management and occasional in-person client interaction or community outreach. You will play a vital role in connecting individuals and families with essential social services, resources, and support networks.

Responsibilities:

• Conduct remote client assessments to understand needs and develop individualized support plans.
• Provide case management services, including connecting clients with appropriate social services, healthcare providers, employment opportunities, and educational resources.
• Maintain detailed and confidential client records in compliance with organizational policies and data protection regulations.
• Offer emotional support, advocacy, and guidance to clients navigating complex social systems.
• Facilitate virtual support groups and educational sessions for community members.
• Conduct occasional in-person client visits or community outreach activities as required.
• Collaborate with partner agencies and service providers to ensure comprehensive support for clients.
• Monitor client progress and adjust support plans as needed, documenting all interventions and outcomes.
• Participate in team meetings, case conferences, and training sessions to enhance skills and knowledge.
• Adhere to ethical standards and professional conduct in all interactions.

Qualifications:

• Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
• Minimum of 2 years of experience in social work, case management, or community support roles.
• Demonstrated understanding of social services, community resources, and relevant legislation.
• Proficiency in using case management software and digital communication platforms.
• Strong empathy, active listening, and interpersonal skills.
• Excellent organizational and time-management abilities, with the capacity to manage a caseload effectively.
• Ability to work both independently in a remote setting and collaboratively within a team.
• Adaptability to hybrid work model, including occasional travel within the Gurugram area for client engagement.
• Commitment to promoting client empowerment and self-sufficiency.
• Familiarity with the local community resources and challenges in Gurugram, Haryana, IN is a plus.

This role offers a meaningful opportunity to make a significant difference in the lives of individuals and families within the community, supported by a flexible hybrid work structure.

Location: Gurugram, Haryana, IN (Hybrid)

Description
Would you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for Case Management System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career? The successful candidate is expected to contribute to all parts of the data engineering and deployment lifecycle, including design, development, documentation, testing and maintenance. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You will thrive in our collaborative environment, working alongside accomplished engineers who value teamwork and technical excellence. We're looking for experienced technical leaders.
Key job responsibilities
1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management.
2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance.
3. Enable efficient data exploration, experimentation of large datasets on our data platform and implement data access control mechanisms for stand-alone datasets
4. Design and implement scalable and cost effective data infrastructure to enable Non-IN(Emerging Marketplaces and WW) use cases on our data platform
5. Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL, Amazon and AWS big data technologies
6. Must possess strong verbal and written communication skills, be self-driven, and deliver high quality results in a fast-paced environment.
7. Drive operational excellence strongly within the team and build automation and mechanisms to reduce operations
8. Enjoy working closely with your peers in a group of very smart and talented engineers.
Basic Qualifications
- 3+ years of data engineering experience
- Experience with SQL
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS
- Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasets
Preferred Qualifications
- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
- Experience building large-scale, high-throughput, 24x7 data systems
- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR
- Experience providing technical leadership and mentoring other engineers for best practices on data engineering
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Would you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for Case Management System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career? The successful candidate is expected to contribute to all parts of the data engineering and deployment lifecycle, including design, development, documentation, testing and maintenance. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You will thrive in our collaborative environment, working alongside accomplished engineers who value teamwork and technical excellence. We're looking for experienced technical leaders.

Key job responsibilities
1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management.

2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance.

3. Enable efficient data exploration, experimentation of large datasets on our data platform and implement data access control mechanisms for stand-alone datasets

4. Design and implement scalable and cost effective data infrastructure to enable Non-IN(Emerging Marketplaces and WW) use cases on our data platform

5. Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL, Amazon and AWS big data technologies

6. Must possess strong verbal and written communication skills, be self-driven, and deliver high quality results in a fast-paced environment.

7. Drive operational excellence strongly within the team and build automation and mechanisms to reduce operations

8. Enjoy working closely with your peers in a group of very smart and talented engineers.

BASIC QUALIFICATIONS

- 3+ years of data engineering experience
- Experience with SQL
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS
- Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasets

PREFERRED QUALIFICATIONS

- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
- Experience building large-scale, high-throughput, 24x7 data systems
- Experience with big data technologies such as: Hadoop, Hive, Spark, EMR
- Experience providing technical leadership and mentoring other engineers for best practices on data engineering

Our inclusive culture empowers Amazonians to deliver the best results for our customers.