96 Case Manager jobs in India

IBM Case Manager

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TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.

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Position: IBM Case Manager

Experience: 5 to 9 years

Location: Hyderabad/Chennai/Kol/Pune/Bangalore

Job Description

Required Information

Details

1 Role**IBM Case Manager

2 Required Technical Skill Set**

• Good understanding about IBM Case Manager architecture, case builder artifacts, pages, views.
• Hands on experience with designing case solutions.
• Good experience with Case Builder artifacts, external documents, Case Task and process fragments, security.
• Hands on experience with Page designer and Case operations component.
• Good experience in deploying and debugging case solutions. Experience with CMAC, Configuration manager and FileNet deployment manager.
• Experience in integrating custom widgets and business rules.
• Experience in building custom application in REST service and JavaScript API’s.
• Knowledge about 3rd party integration with FileNet.
• Knowledge about Case Analyzer, Case Monitor and Cognos RTM.
• Experience in Agile Scrum Delivery.
• Experience in dojo preferred.

Experience in Java/J2EE preferred.

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 3-5)

• Good understanding about IBM Case Manager architecture, case builder artifacts, pages, views.
• Hands on experience with designing case solutions.
• Good experience with Case Builder artifacts, external documents, Case Task and process fragments, security.
• Hands on experience with Page designer and Case operations component.
• Good experience in deploying and debugging case solutions. Experience with CMAC, Configuration manager and FileNet deployment manager.
• Experience in integrating custom widgets and business rules.
• Experience in building custom application in REST service and JavaScript API’s.
• Knowledge about 3rd party integration with FileNet.
• Knowledge about Case Analyzer, Case Monitor and Cognos RTM

Good-to-Have

• Experience in Agile Scrum Delivery.
• Experience in dojo preferred.
• Experience in Java/J2EE preferred.
• Very good communication skills and interpersonal skills.

Responsibility of / Expectations from the Role

1 Co-ordinates with the business teams to gather requirements, meet tollgates.

2 Co-ordinates with the offshore teams and business analysts.

3 Help the onsite/offshore team with designing and troubleshooting.

4 Work in an agile as well as waterfall environments, attend agile ceremonies.

5 Co-ordinate with the QA teams and consolidate/report testing outcomes.

6 Execute projects to completion through all its phases.

TCS Eligibility Criteria:*BE/B.tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post

Qualification.*Only Full-Time courses would be considered.

*Candidates who have attended TCS interview in the last 1 months need not apply.

Referrals are always welcome!

Kindly don't apply if already attended interview in last 1 months.

Thanks & Regards

Amrutha

• Conduct comprehensive needs assessments for clients facing social and health challenges.
• Develop and implement individualized case management plans.
• Coordinate and facilitate access to community resources, social services, and healthcare.
• Advocate on behalf of clients with various agencies and providers.
• Monitor client progress and adjust care plans as needed.
• Maintain accurate, detailed, and confidential client records in the case management system.
• Communicate effectively with clients, families, service providers, and internal teams via phone, email, and video calls.
• Ensure compliance with all relevant regulations, policies, and ethical standards.
• Provide support and guidance to clients in navigating complex systems.
• Identify and report on emerging needs and trends within the client population.
• Participate in virtual team meetings and professional development activities.

• Bachelor's or Master's degree in Social Work, Psychology, Sociology, Public Health, or a related field.
• Minimum of 3-5 years of experience in case management, social work, or a similar role.
• Demonstrated understanding of social service systems and community resources.
• Excellent interpersonal, communication, and active listening skills.
• Strong organizational and time management abilities, with the capacity to manage a caseload remotely.
• Proficiency in using digital case management software and standard office applications.
• Ability to work independently and as part of a remote team.
• Empathy, compassion, and a strong commitment to client advocacy.
• Experience in crisis intervention and de-escalation techniques is a plus.

• Assess client needs and develop individualized care plans.
• Coordinate and facilitate access to medical, social, mental health, and other community services.
• Provide ongoing support and advocacy for clients throughout their service journey.
• Maintain accurate and confidential client records in compliance with regulations.
• Collaborate with healthcare providers, social workers, and community agencies to ensure seamless service delivery.
• Monitor client progress and adjust care plans as needed.
• Educate clients and their families about available resources and entitlements.
• Conduct home visits and community outreach as required.
• Participate in team meetings and case conferences.
• Stay informed about current social policies and community resources.

• Master's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in case management or a related social services role.
• Proficiency in assessing client needs and developing effective care plans.
• Strong knowledge of local community resources and referral pathways.
• Excellent interpersonal, communication, and negotiation skills.
• Empathy and the ability to build rapport with diverse client populations.
• Experience with electronic health records (EHR) or case management software.
• Ability to work independently and as part of a team.
• Valid driver's license and reliable transportation for community visits.
• Commitment to ethical practice and client confidentiality.

• Conduct comprehensive assessments of client needs, strengths, and challenges.
• Develop, implement, and monitor individualized case plans.
• Provide direct support, counseling, and crisis intervention to clients.
• Facilitate access to community resources, including housing, healthcare, employment, and social services.
• Advocate on behalf of clients to ensure they receive appropriate and timely services.
• Maintain accurate, up-to-date, and confidential client case files and records.
• Collaborate with interdisciplinary teams and external agencies to coordinate care.
• Monitor client progress and adjust service plans as needed.
• Provide ongoing support and follow-up to ensure client well-being and goal attainment.
• Stay informed about relevant policies, regulations, and community resources.

• Master's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in case management or social work.
• Proficiency in client assessment, case planning, and intervention techniques.
• Strong understanding of community resources and social service systems.
• Excellent communication, interpersonal, and advocacy skills.
• Demonstrated ability to manage a caseload effectively and prioritize tasks.
• Proficiency in maintaining confidential records and utilizing case management software.
• Empathetic and client-centered approach with strong ethical judgment.
• Ability to work independently and as part of a team in a hybrid work environment.
• Familiarity with local social service networks in the Visakhapatnam region is a plus.

• Conduct comprehensive assessments of client needs, including social, emotional, physical, and financial aspects.
• Develop individualized case plans with clients, setting achievable goals and outlining interventions.
• Coordinate and facilitate access to a range of community resources and support services, such as healthcare, housing, employment, and legal aid.
• Provide ongoing support, monitoring, and follow-up to ensure clients are meeting their goals and addressing any emerging issues.
• Advocate on behalf of clients with various agencies and service providers.
• Maintain accurate and confidential client records, documenting all interventions and progress.
• Supervise and mentor junior case managers and interns.
• Collaborate with multidisciplinary teams, including social workers, counselors, and medical professionals.
• Respond to crisis situations with appropriate intervention and referral.
• Stay informed about current policies, procedures, and best practices in social work and community services.
• Conduct outreach to identify and engage potential clients in the community.
• Facilitate support groups and educational workshops for clients.

• Master's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 5 years of progressive experience in case management or social services.
• Demonstrated experience in supervising or mentoring staff.
• In-depth knowledge of social welfare programs, community resources, and relevant legislation.
• Exceptional assessment, intervention, and crisis management skills.
• Strong understanding of human behavior and dynamics.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in maintaining client records and utilizing case management software.
• Ability to work independently and as part of a team.
• Commitment to client advocacy and empowerment.
• Empathy, patience, and cultural competence.

• Conduct comprehensive assessments of client needs and develop individualized care plans.
• Coordinate and facilitate access to healthcare, social services, and community resources.
• Advocate for clients' rights and ensure they receive appropriate and timely services.
• Monitor client progress and adjust care plans as necessary.
• Maintain detailed and confidential client records and documentation.
• Collaborate with healthcare providers, government agencies, and other stakeholders.
• Provide emotional support and counseling to clients and their families.
• Educate clients on health management, treatment options, and available resources.
• Stay informed about relevant policies, regulations, and community services.

• Bachelor's or Master's degree in Social Work, Nursing, Psychology, or a related field.
• 3+ years of experience in case management, care coordination, or a similar role within community or healthcare settings.
• Strong knowledge of community resources and social service systems.
• Excellent assessment, planning, intervention, and evaluation skills.
• Proficiency in using case management software and virtual communication tools.
• Exceptional communication, interpersonal, and active listening skills.
• Ability to work independently and manage a caseload effectively in a remote environment.
• Licensure or certification (e.g., LMSW, RN) is preferred.