11,468 Change Implementation jobs in India

Job Title : Change Control Coordinator

Location: Noida, India

Work Type : Work from Office

Position Overview:

The Change Control Coordinator plays a critical role in overseeing and managing change control processes across the organization’s IT and business systems. This role ensures that all changes are assessed, approved, implemented, and documented effectively, minimizing disruption and maintaining compliance with internal governance standards.

Key Responsibilities:

• Coordinate the lifecycle of change requests from submission through approval to implementation and review.
• Conduct impact assessments for proposed changes in collaboration with relevant stakeholders.
• Maintain the Change Management Log and ensure accurate documentation of all change activities.
• Facilitate and schedule Change Advisory Board (CAB) meetings, including preparing agendas and capturing decisions and actions.
• Ensure changes follow established processes and are aligned with ITIL best practices .
• Collaborate with IT, development, QA, and business units to validate testing and rollback plans.
• Monitor and report on change performance, including change success rates, trends, and exceptions.
• Ensure emergency and unplanned changes follow appropriate expedited processes and are fully documented post-implementation.
• Support internal and external audits with change control records and process documentation.
• Integration Management: Coordinate changes affecting system integrations, ensuring smooth data flow and business continuity.
• Communication & Training: Develop and execute communication plans to inform stakeholders about upcoming changes, providing training or documentation where necessary.

Required Skills & Qualifications:

• Seasoned professional with minimum of 6+ Years of experience as Change Control Coordinator.
• Bachelor's/master’s degree in computer science, Engineering or equivalent field.
• Strong understanding of ITIL Change Management (Certification preferred).
• Experience working with tools such as JIRA, JSM , Remedy, ServiceNow, or equivalent ticketing systems.
• Excellent communication, coordination, and documentation skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Proactive and assertive in driving process compliance.

Nice to have Skills and Qualifications:

• Prior experience of working in a start-up culture
• Prior experience of working in Agile SAFe and PI Planning
• Prior experience of working in Ed-Tech/E-Learning companies
• Understanding of CI/CD and DevOps environments.
• Familiarity with IT governance, risk, and compliance frameworks.

GEDU Global Education values individual learning growth, success, and development. We would like to create this continuous culture of learning, implementing the learn and growth, to be prepared for our company’s super growth and global demands.

To know our privacy policy, please click the link below:

Job Title: Change Control Coordinator

Location: Noida, India

Work Type: Work from Office

Position Overview:

The Change Control Coordinator plays a critical role in overseeing and managing change control processes across the organization’s IT and business systems. This role ensures that all changes are assessed, approved, implemented, and documented effectively, minimizing disruption and maintaining compliance with internal governance standards.

Key Responsibilities:

• Coordinate the lifecycle of change requests from submission through approval to implementation and review.
• Conduct impact assessments for proposed changes in collaboration with relevant stakeholders.
• Maintain the Change Management Log and ensure accurate documentation of all change activities.
• Facilitate and schedule Change Advisory Board (CAB) meetings, including preparing agendas and capturing decisions and actions.
• Ensure changes follow established processes and are aligned with ITIL best practices.
• Collaborate with IT, development, QA, and business units to validate testing and rollback plans.
• Monitor and report on change performance, including change success rates, trends, and exceptions.
• Ensure emergency and unplanned changes follow appropriate expedited processes and are fully documented post-implementation.
• Support internal and external audits with change control records and process documentation.
• Integration Management: Coordinate changes affecting system integrations, ensuring smooth data flow and business continuity.
• Communication & Training: Develop and execute communication plans to inform stakeholders about upcoming changes, providing training or documentation where necessary.

Required Skills & Qualifications:

• Seasoned professional with minimum of 6+ Years of experience as Change Control Coordinator.
• Bachelor's/master’s degree in computer science, Engineering or equivalent field.
• Strong understanding of ITIL Change Management (Certification preferred).
• Experience working with tools such as JIRA, JSM, Remedy, ServiceNow, or equivalent ticketing systems.
• Excellent communication, coordination, and documentation skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Proactive and assertive in driving process compliance.

Nice to have Skills and Qualifications:

• Prior experience of working in a start-up culture
• Prior experience of working in Agile SAFe and PI Planning
• Prior experience of working in Ed-Tech/E-Learning companies
• Understanding of CI/CD and DevOps environments.
• Familiarity with IT governance, risk, and compliance frameworks.

GEDU Global Education values individual learning growth, success, and development. We would like to create this continuous culture of learning, implementing the learn and growth, to be prepared for our company’s super growth and global demands.

To know our privacy policy, please click the link below:

Job Title : Change Control Coordinator

Location: Noida, India

Work Type : Work from Office

Position Overview:

The Change Control Coordinator plays a critical role in overseeing and managing change control processes across the organization’s IT and business systems. This role ensures that all changes are assessed, approved, implemented, and documented effectively, minimizing disruption and maintaining compliance with internal governance standards.

Key Responsibilities:

• Coordinate the lifecycle of change requests from submission through approval to implementation and review.
• Conduct impact assessments for proposed changes in collaboration with relevant stakeholders.
• Maintain the Change Management Log and ensure accurate documentation of all change activities.
• Facilitate and schedule Change Advisory Board (CAB) meetings, including preparing agendas and capturing decisions and actions.
• Ensure changes follow established processes and are aligned with ITIL best practices .
• Collaborate with IT, development, QA, and business units to validate testing and rollback plans.
• Monitor and report on change performance, including change success rates, trends, and exceptions.
• Ensure emergency and unplanned changes follow appropriate expedited processes and are fully documented post-implementation.
• Support internal and external audits with change control records and process documentation.
• Integration Management: Coordinate changes affecting system integrations, ensuring smooth data flow and business continuity.
• Communication & Training: Develop and execute communication plans to inform stakeholders about upcoming changes, providing training or documentation where necessary.

Required Skills & Qualifications:

• Seasoned professional with minimum of 6+ Years of experience as Change Control Coordinator.
• Bachelor's/master’s degree in computer science, Engineering or equivalent field.
• Strong understanding of ITIL Change Management (Certification preferred).
• Experience working with tools such as JIRA, JSM , Remedy, ServiceNow, or equivalent ticketing systems.
• Excellent communication, coordination, and documentation skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Proactive and assertive in driving process compliance.

Nice to have Skills and Qualifications:

• Prior experience of working in a start-up culture
• Prior experience of working in Agile SAFe and PI Planning
• Prior experience of working in Ed-Tech/E-Learning companies
• Understanding of CI/CD and DevOps environments.
• Familiarity with IT governance, risk, and compliance frameworks.

GEDU Global Education values individual learning growth, success, and development. We would like to create this continuous culture of learning, implementing the learn and growth, to be prepared for our company’s super growth and global demands.

To know our privacy policy, please click the link below:

About Chargebee

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.

About the Role

As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.

In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.

End to End Project Ownership and Stakeholder Management (Mid-Market):

• Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
• Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
• Define RACI matrix for project teams - both CB & customer
• Administer requirements/design workshop with customers, partners, and internal stakeholders.
• Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
• Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
• Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
• Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
• Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
• An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
• Experience working with matrixed and cross-functional teams

Technical Level Project Ownership (Mid-Market & Large Enterprise):

Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.

While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.

You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:

• Design/configuration of Chargebee Billing and RevRec
• Product catalog, pricing variants, discounting, Ramp, UBB, etc
• Taxes, fees
• User interfaces for self-service GTM models
• CRM integrations and workflows for B2B/Sales Led GTM models
• Checkout process and customer portal integrations
• Payment gateways
• Other integrations
• Accounting systems
• Custom integrations
• Data Lake/BI systems’
• Data migration of historical customers
• E2E testing regiments
• Go-Live and cut over planning

Resource and Project Management:

• Onboard resources for project execution based on complexity to meet timeline expectations.
• Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
• Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
• Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
• Manage project scope and project changes through a formal governance and change order process
• Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
• Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
• Timely updates to critical project measures to aid accurate monthly forecast metrics.
• Conduct weekly status meetings with customer Project leads to review the project progress
• Act as a customer advocate back into Chargebee

P&L Management

• Arrive at project sizing - effort & cost required to complete the implementation.
• Coordinate with the sales team on Implementation fee proposals.
• Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
• Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
• Track effort & cost variance against the budgets.
• Identify reasons for efforts & cost variance and process change orders to recover costs.
• Oversee P&L management for assigned projects and steer towards profitability.
• Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer

Program management - COE activities

• Identify process improvement areas and provide recommendations to mature IEM function.
• Document case studies - project success stories & failures thereby contributing to knowledgement management repository.

Key Skill Requirements

• Outstanding communication skills: written and verbal
• Experience in leading large complex projects
• Present a professional demeanor. Professionalism in appearance, interaction and communication.
• Project Planning and Management
• Client Relationship Management.
• Navigate the project challenges and unforeseen requirements throughout the project.
• Leadership skills. Leading internal and external team members.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Manage customer on-boarding process, implement local projects, follow global on-boarding process.

Should be open to working in shifts. Ability to manage multiple projects at once.

What You’ll Do

What We’re Looking For

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

About Chargebee

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.

About the Role

As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customer segment. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC) and other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists.

In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, SOW creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.

End to End Project Ownership and Stakeholder Management (Mid-Market):

• Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
• Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
• Define RACI matrix for project teams - both CB & customer
• Administer requirements/design workshop with customers, partners, and internal stakeholders.
• Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
• Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
• Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
• Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
• Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
• An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
• Experience working with matrixed and cross-functional teams

Technical Level Project Ownership (Mid-Market & Large Enterprise):

Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.

While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.

You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:

• Design/configuration of Chargebee Billing and RevRec
• Product catalog, pricing variants, discounting, Ramp, UBB, etc
• Taxes, fees
• User interfaces for self-service GTM models
• CRM integrations and workflows for B2B/Sales Led GTM models
• Checkout process and customer portal integrations
• Payment gateways
• Other integrations
• Accounting systems
• Custom integrations
• Data Lake/BI systems’
• Data migration of historical customers
• E2E testing regiments
• Go-Live and cut over planning

Resource and Project Management:

• Onboard resources for project execution based on complexity to meet timeline expectations.
• Prepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
• Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
• Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
• Manage project scope and project changes through a formal governance and change order process
• Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
• Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan
• Timely updates to critical project measures to aid accurate monthly forecast metrics.
• Conduct weekly status meetings with customer Project leads to review the project progress
• Act as a customer advocate back into Chargebee

P&L Management

• Arrive at project sizing - effort & cost required to complete the implementation.
• Coordinate with the sales team on Implementation fee proposals.
• Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
• Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
• Track effort & cost variance against the budgets.
• Identify reasons for efforts & cost variance and process change orders to recover costs.
• Oversee P&L management for assigned projects and steer towards profitability.
• Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer

Program management - COE activities

• Identify process improvement areas and provide recommendations to mature IEM function.
• Document case studies - project success stories & failures thereby contributing to knowledgement management repository.

Key Skill Requirements

• Outstanding communication skills: written and verbal
• Experience in leading large complex projects
• Present a professional demeanor. Professionalism in appearance, interaction and communication.
• Project Planning and Management
• Client Relationship Management.
• Navigate the project challenges and unforeseen requirements throughout the project.
• Leadership skills. Leading internal and external team members.

About Us:

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years. With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.

Job Summary: The Project Manager (APM/PM) is responsible for delivering consulting projects to Fortune 1000 clients. He/ She will be owing client engagements and running these projects in parallel till closure and will also be responsible for creating project plans, executing those, and delivering on time with high quality, value, and with customer delight. This is a highly visible and complex role since the candidate will be the point of contact and work with executives and users across the entire organization. The successful candidate must be extremely well organized, focused on details, process-oriented, quality-minded, and has the ability to articulate in written/verbal form. He/ she will not only use the existing methodologies/ templates for effective project execution, but also have the opportunity to recommend process improvements.

Key Responsibilities:

● Handle a portfolio of projects across Fortune 1000 clients.

● Establish and maintain strong relationships with Consulting, Product, Sales and Client Teams.

● Plan for a quarter ahead and develop an execution plan for projects and people in the team.

● Monitor and Track Projects to ensure the Scope is delivered within Budget and Schedule per plan.

● Ensure the Value/ROI committed to the customer is delivered. 

● Align with the recommended Processes to ensure 100% Quality Delivery with quality Documentation.

● Coordinate with Delivery managers to manage escalations, variations, and complexities in projects effectively.

Skill & Experience Needed:

● Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast-paced consulting / professional services set-up.

● Experience in leading and mentoring people as part of the project life cycle.

● Strong organizational skills and detail-oriented.

● Strong Communication and presentation skills.

What You’ll Get:

● Competitive salary.

● Fun-filled work culture (

● Equal employment opportunities.

● Opportunity to build with a pre-IPO Global SaaS Centaur