2,792 Charity & Voluntary jobs in India

Description
Amazon India is looking for an experienced Program Manager based in Bangalore who shares Amazon's customer obsession and is keen on redefining the Recommerce industry in India.
Recommerce is an emerging business with huge potential in India. It involves building businesses and programs around the reverse flow of goods and driving maximum value and lowest cost to serve.
This role is within the Liquidations Charter of Recommerce. The candidate will get a chance to independently drive various programs related to improving Liquidations business of Amazon IN.
We are seeking someone with demonstrated history of successfully owning medium-large complex problems and engaging with cross-functional teams, directly and through influence.
As a Liquidations Program Manager you will have to engage extensively with Operations and FC teams, Selling partners, Liquidation Vendors, Business managers, Legal, Finance teams to drive effective removals for the unsellable/damaged inventory. You will also get an opportunity to directly contribute to 3Y product and program ideas and showcase your long-term business problem solving skills.
Key job responsibilities
· Review primary, secondary market research data and benchmarking studies to continually size the Liquidation market in India.
· Setup scalable mechanisms/process to fix and reduce Liquidation process defects
· Drive improvements in Liquidator experience through various initiatives
· Represent business in various review forums like Weekly/Monthly Business Reviews
· Deep dive into operational challenges faced by Liquidation team, Ops teams, Sellers, Liquidators and establish processes to improve execution rigor
- Comfortable with document writing and presenting/driving alignment with leadership/stakeholders.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Program Manager - Business Benefits - Reporting Manager
Date: Jul 5, 2025
Req ID: 100992
Location:
Pune, MH, IN
Workplace Type:
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
AGCO is looking to hire candidates for the position of The Program Manager ABS Benefits Reporting and Monitoring is responsible for validating business cases and ensuring benefits delivery through all maturity stages of the initiatives. He will work closely with the functions to ensure accurate reporting of financial benefits
**Your Impact**
Review and Sign off on Business Cases
+ Validating Business Cases: Validate business cases, assess employee change impacts, and develop change and communication plans
+ Work closely with all functions to understand impact and financial results
Monitoring and Tracking of Value Realization
+ Ensure actions are implemented according to plan · Document financial impact along the implementation
+ Highlight variance and deviations
**Your Experience and Qualifications**
+ Master's degree in finance, business administration, or a related field is required.
+ Minimum 5-7 years of experience in performance management, financial analysis, or a related field.
+ Significant experience within a global organization.
+ Excellent communication and stakeholder management skills.
+ Strong analytical and problem-solving abilities.
**Your Benefits**
GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique!
ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
POSITIVE IMPACT - Make it personal and help us feed the world.
INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm.
MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option.
**Your Workplace**
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.
AGCO is proud to be an Equal Opportunity Employer.
**Job Segment:** Program Manager, Compensation, Performance Management, HR, Manager, Management, Human Resources

Program Manager - Tracking Process_Data & Infrastructure
Date: Jul 5, 2025
Req ID: 101011
Location:
Pune, MH, IN
Workplace Type:
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
AGCO is looking to hire candidates for the position of Program Manager ABS Benefits Tracking Process and Infrastructure manages all aspect of the wave tool. The wave tool is the single source of truth for reporting ABS benefits. Key objective of the role is to maintain the data quality and integrity in wave, continuously improve reporting functionality and increase visibility of business benefits delivery.
**Your Impact**
Wave tool infrastructure
+ Manage access to the wave tool
+ Provide training and support for wave users
Data management and reporting
+ Develop standard reporting functionality
+ Support ad-hoc analysis
Data analysis and insight generation
+ Collaborate with key stakeholder to support data driven decision making
**Your Experience and Qualifications**
+ Master's degree in finance, business administration, or a related field is required.
+ Minimum 5-7 years of experience in performance management, financial analysis, or a related field.
+ Significant experience within a global organization.
+ Excellent communication and stakeholder management skills.
+ Strong analytical and problem-solving abilities.
**Your Benefits**
GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique!
ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to realize your potential.
POSITIVE IMPACT - Make it personal and help us feed the world.
INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm.
MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option.
**Your Workplace**
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice.
AGCO is proud to be an Equal Opportunity Employer.
**Job Segment:** Data Analyst, Program Manager, Data Management, Performance Management, Database, Data, Management, Human Resources, Technology

**Job Family:** Buildings
**Req ID:** 470655
We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Position Details:- Position - Project Management Office ( Program Manager - Service)Job Purpose : The Program Manager is responsible for executing strategic and operational excellence across the service organization to meet or exceed defined KPIs. This role ensures the deployment of global service portfolios and processes to deliver exceptional customer experiences, improve satisfaction, and achieve sustainable growth. Central to this is driving digital transformation, increasing operational efficiency, and maximizing the use of technology platforms in service delivery.This role requires a high degree of self-organization, and a clear bias toward execution -delivering practical, actionable frameworks rather than abstract models. Experience with Agile methodologies (e.g., Scrum) and a strong software-oriented mindset will be valuable in driving productivity, streamlining initiatives, and managing complex digital service programs. Creating an environment of execution is the target.Responsibilities:1. Operational Efficiency & KPI Delivery- Lead the service operations team to achieve or surpass all established Service KPIs (response time, resolution time, customer satisfaction, etc.).- Identify and implement efficiencies across service workflows to improve productivity, quality, and cost-effectiveness.- Review operational scorecards and benchmark performance to industry and internal best practices.2. Implementation of Global Service Portfolio- Build a comprehensive framework to sell, deploy, and operate global digital services. - Define clear roles, establish interfaces, and challenge existing local procedures to streamline execution.- Monitor service delivery quality and ensure alignment with global standards, processes, and tools.- Promote best practices and continuously improve service offerings to meet evolving customer needs.3. Strategy Execution & Performance Management- Drive global and regional service strategies focused on market leadership, long-term sustainable growth, and advancing the organization's vision to become the world's leading provider of digital services for buildings.- Lead performance reviews, define corrective actions, and ensure accountability for target achievement.- Measure and report progress on strategic KPIs and support regional leadership with data-driven insights.4. Digital Transformation & Tools Adoption- Drive adoption of digital tools and platforms across the service organization to enhance transparency, efficiency, and customer experience.- Lead initiatives that transition operations from traditional onsite support to predictive and remote digital service models.- Identify process automation opportunities and champion digital workflows to reduce operational costs and improve margin.5. Customer-Centric Service Excellence- Build and maintain a high-performing service team focused on delivering value and enabling customer success.- Monitor customer feedback and satisfaction metrics; drive initiatives to improve Net Promoter Score (NPS) and first-time fix rate.- Ensure effective escalation and resolution mechanisms to maintain high service levels and customer trust. 6. Team Leadership & Development- Foster cross-functional collaboration in a matrixed organization; break silos and create shared ownership for delivery.- Develop, coach, and empower service managers and teams to build strong local execution capabilities.- Promote a culture of continuous improvement, accountability, collaboration, and digital-first thinking.- Align team skill development to the evolving portfolio, technology platforms, and customer expectations.Qualifications and experience:- Bachelor's or Master's degree in Engineering, Business Administration, or related field from reputed organization.- 10+ years of experience in service delivery, operations, or customer success, preferably in Building Technologies, Smart Infrastructure, or Digital Services sectors.- Proven leadership experience in managing large, distributed service teams.- Demonstrated success in implementing global strategies and standardizing service operations.- Experience with Agile methodologies (e.g., Scrum), program increments, sprints, and iterative delivery frameworks.- Experience implementing global strategies and standardizing service operations.- Knowledge of statutory compliances w.r.t. Site establishment / EHS/Quality. PMP or PMI highly desired. - Strong Budget, cost and profitability management capabilities.- Demonstrated leadership ability to establish and manage a high-performance team.- Willingness to travel.This role is based in Kalwa, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.Make your mark in our exciting world of SiemensWe're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.Find out more about Smart Infrastructure at: and about Siemens careers at:

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.
Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.
**Team: UTG PMO**
Join the hottest name in enterprise software today! ServiceNow, the fastest-growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management.
ServiceNow's UTG PMO delivers business-critical program outcomes across Cybersecurity, Mergers & Acquisitions (M&A), Cloud Infrastructure, Platform Engineering, Release Management, and Product "Big Rock" delivery (highest priority product and engineering deliverables). This opportunity is within a specialized team responsible for program delivery across our global cloud environment, touching all cloud infrastructure elements from the data center to the application layer.
We are currently expanding our team in the APAC region and are looking for a Staff Technical Program Manager who will be responsible for supporting numerous projects and programs as our business grows. The role is divided into two critical aspects: program management of large and complex infrastructure programs within our data centre and network environments as we expand our global presence to meet the increasing customer demand, and working with the Regulated Market Team to aid and expand Isolated cloud environments across the APAC and Middle East region. Some of the typical programs that this role will handle include new data centre delivery, site expansions and migrations, security infrastructure delivery, and building new products and services in existing public and private clouds.
You are passionate about the customer experience and service availability as a team member. You believe in delivering uncompromised, high-quality, scalable, and sustainable solutions. You have experience managing large cross-functional project teams with exemplary people and program management skills.
The role requires a critical thinker with strong vendor management and problem-solving skills. Someone who can cut through the ambiguity and futile noise to refine the project scope and communicate effectively with many internal and external stakeholders. Along with solid project management experience, you will need a strong technical background in engineering or operations roles in a multi-region environment.
**What you get to do in this role:**
As a Staff Technical Program Manager, you will drive large, highly visible, complex programs for our Cloud Engineering organization against tight deadlines. As a key partner to our architecture and engineering teams, you will develop and maintain strong partnerships with stakeholders, technical leaders, and business owners to deliver on strategic and tactical organizational initiatives.
As a Staff Technical Program Manager, you will:
+ Develop overall program plans, definitions, and agreements on scope, success criteria, key milestones, and deliverables.
+ Determine critical program dependencies; technical, process, and people.
+ Anticipate, identify, and mitigate risks throughout the program lifecycle.
+ Coordinate the day-to-day activities required to deliver a great solution on time.
+ Facilitate meetings and engage and communicate effectively with senior leadership levels.
+ Ensure operational readiness for the technology or programs you are leading.
+ Develop and lead business readiness plans, including training, support documentation, and artifacts.
+ Manage external dependencies, suppliers, and logistics.
+ Provide leadership by example. Develop and share best practices across the team.
**To be successful in this role:**
The ideal candidate will have a broad and deep understanding of cloud infrastructure components, including hardware platforms, OS, applications, databases, networks, and datacenters-good knowledge of public cloud architecture, Azure, AWS, GCP, etc. Prior experience managing infrastructure programs to support building and scaling applications/services on public/private cloud in an MSP setting is highly desirable. You must have excellent oral and written communication skills and work well in an open, collaborative, dynamic team environment.
**Preferred Qualifications:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Masters degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or related technical field.
+ 6+ years' of project/program management with at least four years dedicated to running large engineering programs, ideally in an international setting.
+ Project or Program Management certification, e.g., Agile PM, PMI, PRINCE2, MSP, etc
+ 4+ years of relevant technical experience in programming, systems or network administration, hardware/software, or data center technologies.
+ Experience with performance and availability monitoring, analysis, and configuration management platforms (e.g. Ansible, Puppet, cfengine, chef, Splunk, Logstash) is desirable.
+ Familiarity with MySQL, Oracle, MariaDB, or similar technologies; proficiency preferred.
+ Deep understanding of Linux servers and their components, including networking, storage, and software packaging.
+ Familiarity with networking technologies such as routing, switching, and load balancing is a plus.
+ Demonstrated ability to build out scalable compliance systems and processes for complex environments and regulations.
+ Strong understanding of security and regulatory objectives, standards, and building scalable control implementations for multiple cloud environments. Understanding of commercial certification and attestation is a plus.
+ Facilitation skills in leading planning meetings, reviews, and retrospectives.
+ Excellent negotiation, communications, and presentation skills.
+ Strong customer orientation.
+ Exceptional organizational and planning skills, with an ability to manage cross-functional and globally distributed project teams.
+ Experience with Agile tool and techniques.
+ Prior experience at a SaaS, PaaS or IaaS Cloud company a plus.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Role?
We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.
Responsibilities
- Value Stream Management: Drive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar.
- Project & Program Management: Work closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes.
- Technical Acumen: Apply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines.
- Reporting & management: Create, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement.
- Stakeholder Communication: Collaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks.
- Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First.
- Process Improvement: Understands Organization's Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams.
Basic Qualifications
- Bachelor's degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.
- 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts.
- Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
- Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts.
- Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions.
- Sound presentation skills including creation and delivery of leadership decks.
- Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.
- Able to perform in a hybrid-office role, requiring three or more days per week in the office.
Preferred Qualifications
- Experience with UKG Product Suites, Payroll or Payment Services knowledge .
- Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable
- Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
- Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback?
- Experience with Aha!, JIRA, Confluence, PowerBI.
- Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process?
Disability Accommodation?
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Role?
We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.
Responsibilities
- Value Stream Management: Drive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar.
- Project & Program Management: Work closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes.
- Technical Acumen: Apply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines.
- Reporting & management: Create, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement.
- Stakeholder Communication: Collaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks.
- Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First.
- Process Improvement: Understands Organization's Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams.
Basic Qualifications
- Bachelor's degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.
- 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts.
- Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
- Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts.
- Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions.
- Sound presentation skills including creation and delivery of leadership decks.
- Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.
- Able to perform in a hybrid-office role, requiring three or more days per week in the office.
Preferred Qualifications
- Experience with UKG Product Suites, Payroll or Payment Services knowledge .
- Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable
- Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
- Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback?
- Experience with Aha!, JIRA, Confluence, PowerBI.
- Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process?
Disability Accommodation?
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the Role?
We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities.
Responsibilities
- Value Stream Management: Drive the value stream in collaboration with other Value Stream leads, including Technical Program Managers and Program Leads, while demonstrating negotiation and communication skills to drive consensus. Lead value stream events, process improvement initiatives, communications and optimization efforts to enhance delivery efficiency and customer satisfaction. Consistently maintain an optimized flow of work and information, upstream and downstream through the pillar.
- Project & Program Management: Work closely with cross-functional teams to ensure alignment with project goals and timelines. Drive the definition and execution of project & program activities, including preparation of detailed plans, scope definition, planning, scheduling, tracking, release management and reporting including risk & dependency management with a focus on quality, execution excellence and driving successful outcomes.
- Technical Acumen: Apply expertise with software development processes to guide project planning and execution, ensuring adherence to best practices and standards. Leverage technical expertise to orchestrate cross-team dependencies, ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines.
- Reporting & management: Create, maintain and review project metrics and documentation, including flow metrics, backlogs, project plans, meeting minutes, action items, and other artifacts as needed. Be ready to provide regular updates on overall progress, milestones, and key metrics to stakeholders as aligned with Agile principles. Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement.
- Stakeholder Communication: Collaborate with internal and external stakeholders, including VSAS organization, product managers, engineering teams, QA, and customer support, to facilitate communication and ensure clarity of expectations, including optimal metrics, reporting and risks.
- Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them. Perform data analysis to identify trends, and thus uncover risks and issues and raise to right stakeholders. Leverage conflict management techniques as required with a focus on Customer First.
- Process Improvement: Understands Organization's Strategic Intents and Pillar objectives in depth. Contribute ideas and suggestions for process improvements and optimization initiatives. Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices. Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams.
Basic Qualifications
- Bachelor's degree or bootcamp equivalent in Computer Science, Engineering, Information Technology, or related field.
- 5 + years of experience in a technical role within the software industry, with strong understanding of Agile methodologies, project and program management concepts.
- Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
- Strong data analytical skills including good hands on with MS Excel, JIRA, Confluence, Power BI with ability to draw data patterns and charts.
- Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships, including conflict resolutions.
- Sound presentation skills including creation and delivery of leadership decks.
- Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.
- Able to perform in a hybrid-office role, requiring three or more days per week in the office.
Preferred Qualifications
- Experience with UKG Product Suites, Payroll or Payment Services knowledge .
- Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable
- Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes.
- Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback?
- Experience with Aha!, JIRA, Confluence, PowerBI.
- Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process?
Disability Accommodation?
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**Program Manager - Renewals & Customer Success**
**Location:** **Bangalore**
**Reports to:** **Director, Renewal & CSX Operations**
**Position Overview:**
We are seeking an accomplished Program Manager with in-depth knowledge and hands-on experience in Program Management pertaining to Renewals Sales, and Customer Success programs. This role combines strategic oversight with tactical execution to drive customer retention, profitable renewals, sales effectiveness, enhanced customer experience, and overall business impact. The ideal candidate will excel in driving end to end-to-end programs involving cross-functional stakeholder collaboration, be proficient in data-driven decision making, and bring proven experience managing end-to-end projects and programs.
**Key Responsibilities:**
**Program Management**
+ Lead and manage comprehensive programs related to renewals sales enablement, renewals optimization, and customer success programs and projects.
+ Develop, champion, and implement programs and projects aimed at increasing renewal rates, improving customer retention, churn reduction and strengthening the overall post-sales customer lifecycle.
+ Work closely with Renewals Team, Sales and GTM Teams, Customer Success, Product Management, Marketing, and Operations to drive cohesive planning and execution of strategies.
+ Generate clear goals, key performance indicators (KPIs), and success measures that demonstrate the business and customer experience impact of assigned programs.
+ Continuously identify opportunities for process improvements, strategic innovation, and operational efficiencies in sales, renewals, and customer success areas.
**Program Management**
+ Plan, execute, and deliver end-to-end renewals, sales enablement, and customer engagement projects, actively ensuring each phase is completed on-time, on-budget, and aligned to stakeholder expectations with strong reporting
+ Coordinate resources, set project and program timelines, define scope and deliverables, manage risks/issues, and track project status using project management methodologies and tools.
+ Proactively facilitate communication across cross-functional teams and stakeholders, fostering transparency and alignment throughout the project and program lifecycle.
+ Provide regular updates, escalate risks proactively, and swiftly implement appropriate corrective actions to ensure successful outcomes.
**Renewals & Customer Success Expertise**
+ Leverage deep understanding of the renewal sales lifecycle, renewal management practices, customer prevention, product onboarding and adoption customer experience frameworks, and growth strategies to drive results.
+ Participate and provide insights into customer journey mapping, customer segmentation, renewals forecasting, and churn prediction models to maximize retention and revenue.
+ Provide subject matter expertise around renewal processes, customer retention strategies, sales enablement programs, and customer success methodologies and frameworks.
**Qualifications:**
+ Bachelor's degree in Business, Marketing, Sales, Project Management, or equivalent experience. PMP certification or equivalent qualification preferred.
+ Minimum 5-7 years of professional experience managing complex programs/projects, specifically including experience across sales enablement, customer renewal initiatives, and customer success strategies (preferably in a SaaS, software, or technology company).
+ Demonstrated ability creating and executing strategic sales enablement programs, renewals-focused projects, and CX/CS strategies.
+ Familiarity with customer success management tools (e.g., Gainsight, Totango), CRMs (Salesforce preferred), and productivity/project management platforms (e.g., Monday.com, Smartsheet, Jira, Asana).
+ Proven analytical capability and experience using data-driven approaches to measure performance, drive program effectiveness, inform decision-making, and improve operational processes.
+ Exceptional organizational and interpersonal skills, adept at influencing cross-functional stakeholders across diverse operational and sales functions.
+ Excellent written, verbal, and presentation communication skills, including the ability to communicate effectively with senior executives.
**Key Competencies:**
+ Strategic thought leadership in Sales Enablement, Customer Renewals, and Customer Success
+ Effective cross-functional stakeholder collaboration and relationship management
+ Strong analytical and data-driven decision making
+ Superior program and project execution; excellent organizational management
+ Ability to balance multiple priorities, proactively manage risks, and deliver high-quality outcomes
+ Strong problem-solving and solution-oriented mindset
+ Outstanding communication, negotiation, and influencing skills
**Why Join Our Team:**
Opportunity to shape and deliver critical sales programs and renewal strategies that directly influence customer retention, business growth, and customer satisfaction.
Collaborative team environment offering career growth, professional learning opportunities, and recognition.
Competitive compensation package and comprehensive employee benefits.
#LI-DR2
**Join Us in Securing the World's Data**
Rubrik (NYSE: RBRK) is on a mission to secure the world's data. With Zero Trust Data Security, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.
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**Inclusion @ Rubrik**
At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data.
Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
**Our inclusion strategy focuses on three core areas of our business and culture:**
+ Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
+ Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.
+ Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.
**Equal Opportunity Employer/Veterans/Disabled**
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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