10,403 Chat Process Customer Care jobs in India
Admin & Client Relations Executive
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As the **Admin & Client Relations Executive** at Engage Digital Partners, you will be responsible for ensuring smooth office operations, managing vendor relationships, and assisting with client interactions. This role requires strong organizational skills, administrative expertise, and excellent communication abilities to coordinate effectively with both internal teams and external stakeholders.
**Key Responsibilities:Office Administration**:
- Maintain an organized and efficient office environment.
- Oversee procurement activities, vendor relationships, and contract negotiations.
- Manage office supplies, inventory, and facility maintenance.
- Coordinate office maintenance, repairs, and enhancements.
**Vendor Management**:
- Build and maintain strong vendor relationships, ensuring timely service delivery.
- Negotiate contracts and monitor vendor performance.
- Identify and recommend new vendors as needed.
**Client Assistance & Coordination**:
- Serve as a point of contact for client inquiries and requests.
- Assist in scheduling and coordinating client meetings.
- Maintain client records and ensure timely follow-ups.
- Support internal teams in client-related administrative tasks.
**Qualifications**:
- Bachelor’s degree in Business Administration or a related field.
- Experience in office administration, vendor management, and client coordination.
- Strong client-facing and communication skills.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Excellent organizational and multitasking abilities.
- Ability to handle sensitive information with discretion.
- A proactive mindset with problem-solving skills.
This role is perfect for a detail-oriented professional who enjoys managing operations, working with vendors, and providing exceptional client support.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Experience**:
- Admin: 1 year (required)
Work Location: In person
Client Relations Executive (Customer Support)
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**1. Community Relationship Management**
- Build and maintain strong relationships with all Trader’s Den members, weekly discussion attendees, and monthly event participants.
- Actively call, follow up, and invite members to upcoming Hub sessions and events.
- Engage regularly through WhatsApp, calls, and in-person touchpoints to ensure members feel valued and connected.
- Collect and compile referrals from satisfied members and coordinate follow-ups.
**2. Member Engagement & Retention**
- Create personalized follow-up and onboarding experiences for new attendees.
- Encourage drop-off users to re-engage through calls, special invites, or offers.
- Conduct periodic feedback calls and surveys to improve the overall experience.
**3. Operational Execution**
- Take end-to-end responsibility for weekly Saturday meetups and monthly event coordination - including member invites, RSVPs, attendance tracking, setup assistance, and backend logistics.
- Coordinate with internal teams (admin, support, content, marketing) to ensure event success.
- Ensure timely execution of refreshments, seating, materials, and tech setup for all sessions.
- Maintain a StockEdge Hub Calendar with session plans, user RSVP status, and post-event feedback.
**4.Sales Collaboration**
- Provide feedback to sales team based on user interest or objections from events and interactions.
- Help the sales team with warm leads generated from regular events or referrals.
**5. Enrollment & Growth of Trader’s Den**
- Actively promote Trader’s Den Membership to engaged users and event attendees.
- Explain the benefits, pricing, and value proposition of being part of the Trader’s Den to walk-ins and repeat visitors.
- Convert active leads into members through follow-up, demos, and relationship building.
**Skills Required**:
- Excellent verbal and written **communication (English, Hindi, Bengali)**:
- Strong interpersonal and relationship-building abilities
- Confident in **telecalling**and **in-person client interactions**:
- Comfortable using Excel, WhatsApp Business, and CRM tools
- Highly **organized**, **proactive**, and **goal-oriented**:
- Passion or basic knowledge of **stock markets**is a bonus
**Job Types**: Full-time, Permanent
Pay: ₹17,000.00 - ₹23,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Work Location: In person
Client Relations Associate - Raipur Location
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- Interact with clients to clearly understand their requirements.
- Maintain frequent communication and follow-up with clients.
- Build positive and long-term client relationships for business growth.
- Prepare business presentations and draft reports for clients
- Organizing regular meetings and handle client communications.
- Analyse and resolve client concerns in timely and professional manner.
- Follow company standards and ensure high quality and productivity.
- Maintain a high level of professionalism and competence when dealing with clients.
**Requirements: -**
- Strong Communication skills, must be fluent in English
- Good Presentation skills
- Strong interpersonal skill
**Day Shift** - 01:00 PM - 10:00 PM IST (Monday - Friday)
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹8,000.00 - ₹10,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91
- Health insurance
CLIENT RELATIONS EXECUTIVE-JOB CODE-T060825-KOCHI
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Head - BD & Client Relations || Law Firm || Delhi / Mumbai
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About Our Client
Our client is a leading Indian law firm which delivers strategic legal solutions across corporate, government, technology, and business sectors. Its expertise covers dispute resolution, arbitration, criminal litigation, corporate and commercial law, real estate, infrastructure, taxation, insolvency, public policy, election laws, data privacy, and trusts.
Job Description
The Business Development & Client Relations Head will be responsible for:
The Successful Applicant
The successful candidate will have the following:
Call Center
Posted today
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**Job Type**: Part-time
Part-time hours: 28 per week
**Salary**: ₹6,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
- Evening shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Call Center
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Education: 12TH, Any Graduate
Exeperience: 0-2 Yrs
Roles:
Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets, and customer queries.
**Salary**: ₹15,000.00 - ₹24,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
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Call Center
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- Minimum 1-2 years experience in hospital line**
Schedule:
- Day shift
**Language**:
- Hindi (preferred)
Work Location: In person
ASSOCIATE-CLIENT RELATIONS-IT-JOB CODE-C250725-MALE-KOCHI
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