25 Child Welfare jobs in India

Child Welfare Officer

Delhi, Delhi Udayan Care

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Job Description

**Title**

Child Welfare Officer

**Title Code**

UG-CWO

**Program**

Udayan Ghar

**Reporting To**

Asst.Director

**Location**

New Delhi

**Mode**

From Office

About us:
Udayan, which translates to "Eternal Sunrise" in Sanskrit, is a beacon of hope and transformation. Established as a Public Charitable Trust in 1994, Udayan Care has dedicated three decades to uplifting underserved communities across 38 cities in 15 Indian states. To date, we have directly impacted over 1,11,000 lives—and countless more indirectly—through programs that empower vulnerable children, women, and youth.

At the heart of our mission is the belief that family is the cornerstone of society. We provide mentorship, education, and aftercare for children without parental care while striving to reunite them with their families whenever possible. Our initiatives also focus on empowering girls, women, and youth through education, skill development, and financial independence, fostering stronger, self-reliant families.

This journey of impact is made possible by the unwavering support of donors, volunteers, and partners who share our vision. Udayan Care has earned recognition for its transparency and credibility, including accreditations from Give India and Credibility Alliance, and is registered on Niti Aayog's Darpan platform. In 2014, the President of India honoured us with the _National Award for Child Welfare._

**About Program**:
Udayan Ghar is a haven of hope and healing, offering loving, small-group homes to children aged 6-18 who require care and protection under the Juvenile Justice Act. At its core, the program is dedicated to nurturing every child’s potential through a holistic approach that emphasizes quality education, **health**, individualized attention, and heartfelt mentorship.

With 12 homes spread across Delhi NCR, Kurukshetra, and Jaipur—each thoughtfully designed to cater to the unique needs of girls and boys—Udayan Ghar creates a nurturing ecosystem rooted in love, safety, and opportunity. Since its founding in 1996, this pioneering initiative has transformed the lives of over 2,429 children, empowering them to break free from adversity and step confidently toward a brighter tomorrow.

More than just a shelter, Udayan Ghar is a launchpad for dreams, where every child is given the tools and support, they need to flourish, rewrite their story, and build a future full of promise.

Role Overview:
As a **Child Welfare Officer**, you will play a critical role in ensuring the well-being, education, and overall development of children under our care. You will manage case histories, create individualized care plans, and facilitate the smooth functioning of the home. Your responsibilities will include liaising with external stakeholders, providing education support, organizing life-skill programs, and maintaining comprehensive records. Additionally, you will contribute to donor engagement by preparing progress reports and funding proposals to support the children’s needs.

Key Responsibilities: (MHP missing, rehabilitation, Case Work for De-Institutionalization, Restoration and Transition of children to aftercare, renewal of license) **Adherence to Standards of Care of each child & YA w.r.t the JJ Act**
- Infrastructure-Maintain Child Care Institution and provide care & protection to the child. Conduct case history reviews, assess care needs, and prepare children and homes for admission. Facilitate timely submission of documentation for renewals of registration certificate.
- **Weekly checking of registers and compliances as per JJ Act and signed.**
- **Case Work for De-Institutionalization, Restoration and Transition of children to After Care**
- **Design and implement individualized care and rehabilitation plans for each child, ensuring regular monitoring, documentation, and assessment of their progress.**
- Health & Mental Health - **Ensure Comprehensive Health (Physical and Mental) which includes Checkup and assistance in aid.**
- Facilitate educational support and liaise with schools, healthcare agencies, and service providers.
- Maintain case files and documentation for Child Welfare Committee production, courts, and internal records. Visit to Police Station, Hospitals and other Government/private bodies, as required.
- Stake Holders
- Write funding proposals for children’s development programs and provide progress reports to donors and sponsors.
- Training & Devlopment
- Collaborate with the team, attend meetings, and ensure proper documentation. **Conduct and monitor capacity-building sessions with children and staff for mainstreaming them and providing awareness.**
- **Knowledge of Financial Management and Budgeting.**

What we’re looking for?
- **1-3 years of relevant experience, preferably within the NGO or development sector**
- **Master’s degree in Social Work, Sociology, Psychology, Education, or a related field**
- **Sound knowledge of child protection laws, including the Juvenile Justice (Care and Protectio
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Case Management Engineering - TSI

411011 Pune, Maharashtra BP Energy

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Job Description

Entity:

Production & Operations


Job Family Group:

Project Management Group


Job Description:

About bp

bp Technical Solutions India (TSI) center in Pune, strives to build on bp’s existing engineering and technical strengths to deliver high quality services to its hydrocarbons and new energy businesses worldwide. TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects and subsurface, to deliver safe, affordable and lower emission energy, while continuously innovating how we work.

At bp, we’re reimagining energy for people and our planet. We’re leading the way in reducing carbon emissions and developing more balanced methods for solving the energy challenge. We’re a team with multi-layered strengths of engineers, scientists, traders and business professionals determined to find answers to problems.

And we know we can’t do it alone. We’re looking for people who share our passion for reinvention, to bring fresh opinions, ambition, and to challenge our thinking in our goal to achieve net zero!

Let me tell you about the role

75% Case Management / 25% Performance Management

Triage business requests for bpSolutions Engineering support. Responsible to:

  • Develop, deploy and maintain effective work processes and tools to receive, prioritize and respond to resource requests for bp Solutions Engineering

  • Collaborate with other businesses, integrators and enablers to achieve seamless case management experience for our customers

  • Develop and maintain training materials and deliver training to internal and external customers on the use of the bp Solutions engineering resource management processes and case management tools

Provision of planning and integration expertise in service of the bpS engineering team and our business partners to ensure

  • work is effectively prioritized in view of business needs

  • there is full transparency of status, plans, cost, value, risks and highlights for engineers as well as senior leaders

  • there is full alignment with the financial planning & reporting processes

What you will deliver

  • Fast, efficient, on-time support to business requests

  • Maintain high customer satisfaction levels for subject matter experts supporting the businesses

  • Supporting & coaching of engineers and senior leaders in application of the case management, planning, performance and integration tools using agile principles

  • Support senior leaders in preparation of performance reviews

  • Continuously optimize planning & reporting tools to improve efficiency, effectiveness and alignment with the business and other functions

  • Alignment of planning & performance cadence with businesses, bpS and other functions. Utilize agile principles to maximize the alignment of resources to priorities

What you will need to be successful

Must have educational qualifications:

  • Degree in an engineering discipline

Minimum years of relevant experience:

  • 7 years in oil and gas/petrochemical or equivalent oil and gas, petrochemical, refining and chemical industry with 3 or more years in Production

Total years of experience :

  • 7-12 years

Must have experiences/skills (To be hired with):

  • Experience and technical understanding of engineering and operating issues that can impact oil & gas processing facilities

  • Excellent interpersonal, communication and influencing skills across all levels of the organization

  • Proficient in English - written and oral-Conversant

  • Delivery focused and able to demonstrate effective project management skills

  • Ability to establish strong working relationships across a global community

  • Ability and confidence to engage with and influence senior leadership

Good to have experiences/skills (Can be trained for – learning/on-the-job):

  • Self-motivated, delivery-focused, and adaptable

  • Ability to deal with ambiguity

  • Practiced Agile principles and has experience in application of Agility

  • Knowledge of Planning and Integration practices

  • Reporting & performance management tools (ADO, PowerBI, etc)

You will work with

  • Engineering teams

  • Refining & Production central teams

  • Finance team

Shift

Working hours (India/UK shift) to support Business Partners

% travel requirements

10%

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

At bp, we provide the following environment & benefits to you:

Life & health insurance, medical care package

Flexible working schedule: home office up to 2 days / week, based on team agreement

Opportunity to build up a long-term career path and develop your skills with a wide range of learning options

Family friendly workplace e.g.: parental leave, Mother-baby room

Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

Possibility to join our social communities and networks

Assets like phone and company laptop are provided from the first day of employment with other equipment if requested

Why Join our team?

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. Diversity Statement: At bp, we provide an excellent environment and benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others!

Diversity sits at the heart of our company and as an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place. We do not discriminate based on race, religion, colour, national origin, gender and gender identity, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.


Travel Requirement

Up to 10% travel should be expected with this role


Relocation Assistance:

This role is eligible for relocation within country


Remote Type:

This position is not available for remote working


Skills:

Change control, Commissioning, start-up and handover, Conflict Management, Construction, Cost estimating and cost control (Inactive), Design development and delivery, Frameworks and methodologies, Governance arrangements, Performance management, Portfolio Management, Project and construction safety, Project execution planning, Project HSSE, Project Leadership, Project Team Management, Quality, Requirements Management, Reviews, Risk Management, Schedule and resources, Sourcing Management, Stakeholder Management, Strategy and business case, Supplier Relationship Management


Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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Case Management QA Vendor Associate

Hyderabad, Andhra Pradesh Amgen

Posted 1 day ago

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Job Description

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Case Management QA Vendor Associate**
**What you will do**
Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support.
+ Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors
+ Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements
+ Provide vendors with resources and training to perform their role
+ Analysis and communication of case Quality Control results
+ Responsible for escalation of case related issues from vendor(s)
+ Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable
+ Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness
+ May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable
+ Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes
+ Ensure vendor case processing timelines for AE intake, triage and submission are met
+ Perform retrospective quality assurance of vendor processed cases
+ Day-to-day vendor management issues
+ Interact with other local safety offices as applicable
+ Support on-boarding and off-boarding of vendor staff
+ Attend management meetings with vendors
+ Support analysis of QC trends
+ Support generating, communicating, and archiving of reports of QC findings
+ Support audits of CAPAs and other actions/recommendations for ICSR quality related measures
+ Perform case review as required
+ Generate and distribute performance metrics (retro QA / Case correction)
+ Support analysis of QC trends including actions/recommendations
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications:**
+ Bachelor's degree and 3 years of directly related experience (OR)
+ Associate's degree and 5 years of directly related experience (OR)
+ High school diploma / GED and 7 years of directly related experience (AND)
+ Previous experience directly managing teams, projects, programs or directing the allocation of resources
**Preferred Skills:**
+ Understanding of global regulatory requirements for pharmacovigilance
+ Proficiency in safety case processing
+ Expertise in all aspects of case intake and processing in multiple global safety databases
+ Experience in supporting inspections or internal audits
+ Communication skills and attention to detail
+ Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now**
**for a career that defies imagination**
Objects in your future are closer than they appear. Join us.
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.

Agent, Case Management - Quality Service

Gurugram, Uttar Pradesh Bill Gosling Outsourcing

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Job Description

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The Agent – Case Management Interacts with customers / customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. They will assist customers with their cases, emails and complaints. They will be responsible in providing information to customers about product and service features. The Agent – Case Management helps customers when they are faced with problems, need further information and/or ensuring customer information is updated accurately. They will Interact with customers, dealerships and client internal support teams as needed to achieve customer satisfaction.

What You'll Do:

  • Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and provide support to update customer’s account information
  • Work with dealerships and client support teams as needed to achieve optimal customer satisfaction in relation to service, customer complaints, warranty issues and recalls
  • Overcome consumer objections through effective de-escalation methods, and refer complaints immediately to the appropriate reporting Manager.
  • Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
  • Make accurate records as needed in both French and English, as applicable, for specific case types.
  • Review customer files and take appropriate actions in a timely manner
  • Think creatively both in terms of solutions to complex complaints and process improvement.
  • Collaborate cross-functionally on root cause analysis and drive resolution of customer issues
  • Ensure customer satisfaction and provide professional customer support
  • Ensure to deliver Bill Gosling Outsourcing and client metrics and expectations on a regular basis.
  • Champion company core values and other company programs
  • Other duties as assigned
  • Education

    North America - Minimum High School Diploma or equivalent is required

    Philippines – Minimum of 2 years post-secondary or equivalent is required

    Costa Rica – No Minimum requirement

    United Kingdom – No Minimum requirement

    Experience

  • Previous experience in an Agent/Customer Service Representative is preferred but not required
  • Exceptional communication and writing skills with attention to detail, grammar, brand tone, and voice.
  • Resiliency with ability to bounce back from challenging interactions and manage through complexity and uncertainty
  • Reports to: Floor Support/ Team Leader, Operations/ Team Leader Working, Operations/ Managing Coach, Operations

    What We're Looking For:

    INFORMATION SECURITY RESPONSIBILITIES

    All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role.

    Why Join Us?

  • Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

  • Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

    Twitter & Instagram: bgocareers 

    Facebook: Bill Gosling Outsourcing

    LinkedIn: Bill Gosling Outsourcing

    Website –

    By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy.

    At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

    Bill Gosling Outsourcing – Where your career thrives!

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    Case Management QA Vendor Sr Associate

    Hyderabad, Andhra Pradesh Amgen

    Posted 1 day ago

    Job Viewed

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    Job Description

    **Join Amgen's Mission of Serving Patients**
    At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
    Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
    Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
    **Case Management QA Vendor Sr Associate**
    **What you will do**
    Support interactions with business partners (license partners) and vendors for all case intake and processing activities. Vendor oversight of all case intake and processing activities and case quality including analysis and reporting of trends in quality measures. Ensure vendor compliance with approved processes and training requirements. Submission of all individual case safety reports to FDA/EMA, business partners (license partners), and vendors. Act as US/EU local safety office and FDA/EMA point of contact for safety reporting. Provide audit & external inspection support.
    + Assist in assuring quality of Individual Case Safety Report (ICSR) processing globally for clinical trial and post-market cases processed by vendors
    + Ensure Vendors deliver high quality cases through metric management meet all worldwide regulatory authority requirements
    + Provide vendors with resources and training to perform their role
    + Analysis and communication of case Quality Control results
    + Responsible for escalation of case related issues from vendor(s)
    + Providing audit/inspection support for case management related activities, including liaising with vendors to provide support as applicable
    + Undertaking activities delegated by the Qualified Person for Pharmacovigilance (QPPV) as detailed in the PV System Master File and maintain a state of inspection readiness
    + May assist with Periodic Aggregate Safety Reports (PASR) processes and associated metrics throughout the product lifecycle as applicable
    + Other duties related to the position as necessary as defined in Standard Operating Procedures or as requested by their supervisor · Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes
    + Ensure vendor case processing timelines for AE intake, triage and submission are met
    + Perform retrospective quality assurance of vendor processed cases
    + Day-to-day vendor management issues
    + Interact with other local safety offices as applicable
    + Support on-boarding and off-boarding of vendor staff
    + Attend management meetings with vendors
    + Support analysis of QC trends
    + Support generating, communicating, and archiving of reports of QC findings
    + Support audits of CAPAs and other actions/recommendations for ICSR quality related measures
    + Perform case review as required
    + Generate and distribute performance metrics (retro QA / Case correction)
    + Support analysis of QC trends including actions/recommendations
    **What we expect of you**
    We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
    **Basic Qualifications:**
    + Master's degree and 3 years of directly related experience (OR)
    + Bachelor's degree and 5 years of directly related experience (OR)
    + Associate's degree and 10 years of directly related experience (OR)
    + High school diploma / GED and 12 years of directly related experience (AND)
    + Previous experience directly managing teams, projects, programs or directing the allocation of resources
    **Preferred Skills:**
    + Understanding of global regulatory requirements for pharmacovigilance
    + Proficiency in safety case processing
    + Expertise in all aspects of case intake and processing in multiple global safety databases
    + Experience in supporting inspections or internal audits
    + Communication skills and attention to detail
    + Microsoft Suite: Word, Excel, PowerPoint, Project, Outlook
    **What you can expect of us**
    As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
    In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
    **Apply now**
    **for a career that defies imagination**
    Objects in your future are closer than they appear. Join us.
    **careers.amgen.com**
    As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
    Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
    This advertiser has chosen not to accept applicants from your region.

    Software Engineer II, Case Management -Paragon

    Bengaluru, Karnataka ADCI - Karnataka

    Posted today

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    Job Description

    Would you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for Case Management System.

    We are looking for software engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have both frontend and backend code stack and opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career?
    The successful candidate is expected to contribute to all parts of the software development and deployment lifecycle, including design, development, documentation, testing and maintenance. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment.
    You will thrive in our collaborative environment, working alongside accomplished engineers who value teamwork and technical excellence. We're looking for experienced technical leaders.

    Key job responsibilities
    As a Software Development Engineer on the team you will take ownership over the software design, documentation, development, engineering approach, delivery and support of systems built natively in AWS. In this role you will collaborate with leaders, work backwards from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a positive impact on hundreds of millions of customers.

    BASIC QUALIFICATIONS

    - 3+ years of non-internship professional software development experience
    - 3+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience

    PREFERRED QUALIFICATIONS

    - Bachelor's degree in computer science or equivalent

    Our inclusive culture empowers Amazonians to deliver the best results for our customers.
    This advertiser has chosen not to accept applicants from your region.

    Data Engineer II, Data Engineering - Case Management

    Bengaluru, Karnataka Amazon

    Posted 1 day ago

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    Job Description

    Description
    Would you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for Case Management System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career? The successful candidate is expected to contribute to all parts of the data engineering and deployment lifecycle, including design, development, documentation, testing and maintenance. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You will thrive in our collaborative environment, working alongside accomplished engineers who value teamwork and technical excellence. We're looking for experienced technical leaders.
    Key job responsibilities
    1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management.
    2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance.
    3. Enable efficient data exploration, experimentation of large datasets on our data platform and implement data access control mechanisms for stand-alone datasets
    4. Design and implement scalable and cost effective data infrastructure to enable Non-IN(Emerging Marketplaces and WW) use cases on our data platform
    5. Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL, Amazon and AWS big data technologies
    6. Must possess strong verbal and written communication skills, be self-driven, and deliver high quality results in a fast-paced environment.
    7. Drive operational excellence strongly within the team and build automation and mechanisms to reduce operations
    8. Enjoy working closely with your peers in a group of very smart and talented engineers.
    Basic Qualifications
    - 3+ years of data engineering experience
    - Experience with SQL
    - Experience with data modeling, warehousing and building ETL pipelines
    - Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS
    - Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasets
    Preferred Qualifications
    - Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
    - Experience building large-scale, high-throughput, 24x7 data systems
    - Experience with big data technologies such as: Hadoop, Hive, Spark, EMR
    - Experience providing technical leadership and mentoring other engineers for best practices on data engineering
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
    This advertiser has chosen not to accept applicants from your region.
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    Data Engineer II, Data Engineering - Case Management

    Bengaluru, Karnataka ADCI - BLR 14 SEZ

    Posted today

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    Job Description

    Would you like to work on one of the world's largest transactional distributed systems? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about building highly scalable and reliable systems or a software developer who likes to solve business problems, Selling Partner Services (SPS) is the place for you. Our team is responsible for Case Management System. We are looking for data engineers who thrive on complex problems and solve for operating complex and mission critical systems under high loads. Our systems manage case resolution systems with hundreds of millions of requests, and respond to millions of service requests. We have great data engineering and science opportunities. We are aimed to provide customizable and LLM based solution to our clients. Do you think you are up for this challenge? Or would you like to learn more and stretch your skills and career? The successful candidate is expected to contribute to all parts of the data engineering and deployment lifecycle, including design, development, documentation, testing and maintenance. They must possess good verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You will thrive in our collaborative environment, working alongside accomplished engineers who value teamwork and technical excellence. We're looking for experienced technical leaders.

    Key job responsibilities
    1. Design/implement automation and manage our massive data infrastructure to scale for the analytics needs of case management.

    2. Build solutions to achieve BAA(Best At Amazon) standards for system efficiency, IMR efficiency, data availability, consistency & compliance.

    3. Enable efficient data exploration, experimentation of large datasets on our data platform and implement data access control mechanisms for stand-alone datasets

    4. Design and implement scalable and cost effective data infrastructure to enable Non-IN(Emerging Marketplaces and WW) use cases on our data platform

    5. Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL, Amazon and AWS big data technologies

    6. Must possess strong verbal and written communication skills, be self-driven, and deliver high quality results in a fast-paced environment.

    7. Drive operational excellence strongly within the team and build automation and mechanisms to reduce operations

    8. Enjoy working closely with your peers in a group of very smart and talented engineers.

    BASIC QUALIFICATIONS

    - 3+ years of data engineering experience
    - Experience with SQL
    - Experience with data modeling, warehousing and building ETL pipelines
    - Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS
    - Experience as a data engineer or related specialty (e.g., software engineer, business intelligence engineer, data scientist) with a track record of manipulating, processing, and extracting value from large datasets

    PREFERRED QUALIFICATIONS

    - Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
    - Experience building large-scale, high-throughput, 24x7 data systems
    - Experience with big data technologies such as: Hadoop, Hive, Spark, EMR
    - Experience providing technical leadership and mentoring other engineers for best practices on data engineering

    Our inclusive culture empowers Amazonians to deliver the best results for our customers.
    This advertiser has chosen not to accept applicants from your region.

    Global Banking & Markets - Case Management Engineering - Analyst - Bengaluru

    Bengaluru, Karnataka Goldman Sachs

    Posted today

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    Job Description

    What We Do

    At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

    The Client Relationship Management (CRM) Engineering team is composed of driven, talented and passionate individuals who work closely with the business to manage client engagement and deliver intelligent workflows with exciting, impactful analytics to serve our clients as One Goldman Sachs. The CRM team is comprised of Product Managers, Software Engineers and User Experience (UX) designers. The CRM Engineering Salesforce Developer will collaborate closely with the product and UX teams to deliver creative technology analytics and workflow solutions to our business partners. We are an equally technical and business savvy, top-performing team that is looking for a new CRM Salesforce Developer.

    Who We Look For

    Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

    We are looking for a developer to join a strong engineering team focused on Salesforce platform adoption. This is an opportunity to be part of a team responsible for building brand new successful, sustainable and strategic CRM products across the firm. 

    Primary Responsibilities

    The candidate will develop client-facing software and be responsible for: 

  • Effectively collaborating with various sales and client-servicing functions to determine technical and functional requirements
  • Partnering with product BAs to understand data migration requirements, analyzing data quality requirements, defining a data quality migration plan and executing the plan
  • Designing and developing customer solutions in Lightning (Aura and LWC), Visual Force, Apex, CSS, JavaScript, APEX integration and other technologies
  • Exposing and consuming web services
  • Facilitating unit testing
  • Analyze and troubleshoot Salesforce issues
  • When necessary, developing and maintaining new, precisely-scoped applications 
  • The developer should have good knowledge on salesforce security architecture
  • Participating in all formal Agile Scrum meetings and ensure SDLC process is adhered to for all code deployment
  • Provide daily transparency on development progress and potential roadblocks
  • Technical Skills

  • Extensive experience with the Salesforce software ecosystem, including Lightning, Apex, Integrations and Visual Force.
  • Experience with Java, REST and SOAP
  • Experience data modeling
  • Experience with process modeling tools and best practices
  • Ability to work cross-functionally to articulate, measure, and solve performance issues
  • Experience with relational databases, including work with SOQL, MySQL, SQL Server, Oracle, or other common RDBMS
  • Strong understanding of capabilities and limitations
  • Strong experience with writing LWC, Apex code, developing Visual Force pages, writing Apex triggers, Apex classes, Visual Force controllers, and workflows/approval rules using custom code
  • Knowledge of Salesforce integration patterns, especially REST and SOAP APIs 
  • Clear understanding of Salesforce access and sharing models including Apex sharing
  • Lightning web component is must and candidate should have hands-on experience with LWC.
  • Exposure to ETL tools like the Informatica cloud
  • Baseline Experience

  • 1+ years of career experience
  • 1+ years of prior and experience
  • Certifications

  • Candidate must have Salesforce Admin (201), Platform Builder and Salesforce Platform Developer 1
  • Good to have – Salesforce Platform Developer 2 and Java Script Developer
  • Goldman Sachs Engineering Culture

     At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. 

    We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at /careers. 

    We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.

    This advertiser has chosen not to accept applicants from your region.

    Medical Coding Revenue Cycle Case & Escalation Management Sr Associate

    Chennai, Tamil Nadu Athenahealth

    Posted today

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    Job Description

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

    Position Summary:

    Join our dynamic Revenue Cycle Case and Escalation Management (RCCEM) team, where you will play a pivotal role in tackling our most complex and sensitive client issues. As the final escalation point, our team is dedicated to researching and resolving challenges that require a keen eye for detail and a commitment to excellence. This role specifically needs to be filled by an individual with experience in Medical Coding.

    In this role, you will be at the forefront of driving actionable insights across Product and Revenue Cycle Management, ensuring that our product and services not only meet but exceed athenahealth's value proposition and the expectations of our clients. Your contributions will be essential in creating visibility into case performance, fostering consistency in terminology and measurement, and championing initiatives that enhance case resolution performance.

    At athenahealth, we pride ourselves on our innovative spirit and solution-oriented mindset. We thrive in a collaborative environment that embraces continual change and improvement, fueled by our rapid growth. If you are a naturally curious individual with a strong desire to learn and grow, this is the perfect opportunity for you to make a significant impact while collaborating with passionate colleagues. Join us in shaping the future of healthcare solutions!

    Essential Functions (Duties and Responsibilities):

    Customer Focus

  • Follows team expectations and methodology to manage complex issues and escalations to resolution using the CRM platform (Salesforce).
  • Maintains consistent communication with internal and external stakeholders including direct customer communication.
  • Provides constructive feedback to improve service delivery, service offerings, and product outcomes.
  • Analytical Thinking

  • Leverages wide breadth of existing tools and resources efficiently and effectively to troubleshoot issues.
  • Suggests workflow and quality improvements to reduce case inflow and improve client sentiment.
  • Contributes to team initiatives to improve department processes and tools.
  • Plans and Aligns (Project Management)

  • Develops a plan identifying tasks and reasonable timelines
  • Determines appropriate prioritization for completing work.
  • Assigns tasks appropriately across teams.
  • Identifies potential obstacles or challenges that could impact the completion of tasks.
  • Mentor Others

  • Promotes continuous learning by taking the lead in team discussions, fostering an environment for knowledge sharing and best practices.
  • Mentors peers in effective escalation and project management by offering support, validating their work, providing constructive feedback, and shadowing them during calls.
  • Education & Experience Required:

  • An ideal candidate will have medical billing/US healthcare experience or have demonstrated the ability to rapidly learn the foundational concepts of US healthcare and medical billing.
  • Bachelor's degree or equivalent experience
  • Certified Professional Coder (CPC) or equivalent
  • Knowledge & Skills:

  • Customer-centric mindset characterized by empathy, collaboration, and advocacy.
  • Strong written and verbal communication skills, enabling effective interaction with all organization level and stakeholders.
  • Expertise in problem-solving, with the ability to analyze large data sets to identify root causes and trends.
  • Proven capability to analyze data, surface trends and insights, and provide actionable recommendations.
  • Ability to work independently and as part of a team, knowing when to involve others for effective problem-solving.
  • Strong project management skills, including planning and aligning tasks, resources, and timelines.
  • Tenacious and accountable, able to navigate complexity and overcome obstacles.
  • Knowledgeable in coding systems (ICD-10, CPT, HCPCS), medical terminology, anatomy, and physiology.
  • Proficient in Excel and other business tools (Smartsheets, Google tools, SharePoint, etc.)
  • About athenahealth

    Here’s ourvision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

    What’s unique about our locations?
    From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

    Our company culture might be our best feature.
    We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

    Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

    Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

    Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

    What can we do for you?
    Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.

    In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued. 

    We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. 

    This advertiser has chosen not to accept applicants from your region.
     

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