3,813 Citizen Services jobs in India

IN_Senior Associate - Social Management-Citizen Services-Advisory- Jaipur

Jaipur, Rajasthan PwC

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Job Description

Description

& SummaryA career in our Government and Public Sector Transformation Management practice, within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

In joining, you’ll help federal, state and local government clients solve complex business issues and manage jurisdiction related risk. You’ll help our clients assess their operational and security and data management strategies so they can continue to operate more efficiently and effectively, both today and tomorrow.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities: Reviewing and monitoring of all approved interventions under
RAMP, from the social management perspectives in
accordance with the Social Management (SM) Framework.
Facilitate Social Management (SM) screening, assessment,
monitoring and reporting.

Mandatory skill sets: Minimum 8 years’ experience in development projects/
Programme for under privileged population of the society,
empowerment of women & in gender issues. Strong writing
skills.

Preferred skill sets: Experience in rural entrepreneurship promotion.

Years of experience required: 8+years

Education qualification: MSW or master’s degree in Sociology/ Anthropology;

Education

Degrees/Field of Study required: Master of Laws, Master of Business AdministrationDegrees/Field of Study preferred:

Certifications

Required Skills

Government Consulting

Optional Skills

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

This advertiser has chosen not to accept applicants from your region.

IN_Senior Associate_ Expert – Blockchain_ Citizen Services _ Advisory_ Hyderabad

Hyderabad, Andhra Pradesh PwC

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Job Description

Description

& Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services. Within Advisory, PwC has a large team that focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

Responsibilities: · Lead the end-to-end development and deployment of blockchain applications · Design and implement secure and scalable smart contracts and DApps · Collaborate with product managers, architects and stakeholders to define blockchain solutions · Evaluate and select appropriate blockchain frameworks based on project needs (e.g., Ethereum, Hyperledger, Solana) · Perform code reviews, enforce coding standards and ensure high-quality deliverables · Mentor and guide junior blockchain developers · Keep abreast of emerging trends, tools and technologies in the blockchain ecosystem · Ensure security best practices are followed in all blockchain implementations · Create documentation and technical architecture diagrams

Mandatory skill sets: · 4+ years of experience in blockchain application development · Strong expertise in developing smart contracts using Solidity or Rust · Proficiency in Ethereum and/or other blockchain platforms such as Hyperledger Fabric, Corda or Solana · Experience with blockchain development tools like Truffle, Hardhat, Ganache, Remix or Brownie · Solid understanding of cryptographic principles (hashing, digital signatures, encryption) · Strong programming background in languages such as JavaScript, Node.js, Python or Go · Experience with Web3 libraries (web3.js, ethers.js) · Familiarity with version control tools (e.g., Git) and CI/CD pipelines

Preferred skill sets:

· Experience with DeFi, NFTs or DAO-based projects · Familiarity with Layer 2 scaling solutions (Polygon, Optimism, zkRollups) · Knowledge of IPFS, decentralized storage and oracles (e.g., Chainlink) · Experience in integrating blockchain with frontend frameworks (React, Vue.js) · Understanding of consensus algorithms (PoW, PoS, DPoS, PBFT) · Exposure to cloud infrastructure and containerization (AWS, Azure, Docker, Kubernetes)

Years of experience required: ·

4+ years

Education qualification:

· Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering or a related field

Education

Degrees/Field of Study required: Bachelor Degree, Master DegreeDegrees/Field of Study preferred:

Certifications

Required Skills

Blockchain Technology

Optional Skills

AWS Devops

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

This advertiser has chosen not to accept applicants from your region.

Casual Cleaner - IMPACT Community Services

Prayagraj, Uttar Pradesh IMPACT Community Services Inc

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Job Description

IMPACT Community Services Limited (IMPACT) is a high profile, community owned organisation supporting the most vulnerable and marginalised members of our community. Since 1978, we have been supporting local people experiencing disadvantage, poverty and exclusion. Our vision is to improve lives. IMPACT is also a Child Safe Organisation committed to the safety and wellbeing of children and young people.

About the role

We have a casual Cleaner role available at our head office. Working in partnership with another Cleaner, you will:

  • Complete daily, weekly, monthly and periodic cleaning schedules 
  • Safely perform physical tasks such as mopping, vacuuming and cleaning toilets 
  • Operate hand tools and power tools 
  • Use and maintain Safety Data Sheets
  • Comply with health and safety procedures
  • Identify and report potential WH&S and maintenance issues

Our offer to you:

  • Only Monday to Friday (6am to 10am) work, no evening or weekend work
  • Salary packaging up to $18,500 per year so you can increase your take home pay 
  • Birthday Bonus Day Off
  • Workplace Chaplaincy for face to face, confidential support 
  • Westpac Corporate Partner program with discounted bank products and financial education
  • Corporate Gym Membership offer
  • Reimbursement of costs for Blue Card and NDIS Worker Screening Clearance 

About you 

To be considered, you will have:

  • A drivers' licence and reliable transport
  • A track record in safely performing manual work
  • The ability to follow specific work schedules and prioritise

A background in domestic or commercial cleaning is not essential but will be well regarded.

To find out more, view our Position Description and full list of benefits at our Careers Page at impact.org.au   Apply now with a cover letter that tells us how you are a match with the above criteria and the Position Description, together with a resume.

IMPACT welcomes all applications, including from Indigenous Australians, people with a lived experience of mental health concerns and recovery, a disability, those who identify as LGBTIQ+ and from culturally and linguistically diverse backgrounds. 

We believe that diversity in our workplace makes us stronger and we provide equal opportunity to all. IMPACT is proud to be an INCLUSIVE EMPLOYER 2024-2025 with the Diversity Council Australia . Selection for all vacancies is made on the basis of merit. 

The successful applicant will be required to obtain background checks prior to employment, including a Working with Children Check.

Position Description
Apply Now

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Community Care Social Work Manager - Rehabilitation Aged and Community Services

Prayagraj, Uttar Pradesh ACT Health

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Job Description

Community Care Social Work Manager - Rehabilitation Aged and Community Services (

Job Number:

 02NKF)
 

Description

Employment Type: Full Time, Permanent
Classification: Health Professional Officer Level 4 (PN 69006)
Salary: $125,344 - $39,120 (Plus 12% Super) 
Location:
Community Health Centres
Section: Rehabilitation Aged and Community Services
Closing Date:
3rd August 2025

What can we offer you: 

• 

Competitive pay rates and excellent working conditions within a tertiary hospital. 

• 

Salary Packaging with many options that provide full fringe benefits tax concessions.

• 

Flexible working conditions. 

• 

Access to Employee Assistance Program.

• 

Access to discounted gym membership.

• 

Access to onsite Physiotherapists.

• 

Onsite cafes, staff cafeteria, pharmacy and gift shop.

• 

Up to $12K reimbursement of reloca ion expenses for interstate candidates (subject to review and approval).

About the Role:

The Community Care Program Social Work Manager is part of the Community Care Program within the Division of Rehabilitation Aged and Community Services (RACS). In coordination with the broader Community Care Program leadership team, this position is responsible for managing operational requirements, coordinating and providing clinical leadership, supervision, mentoring and carrying a clinical caseload. The role supports clinicians across a range of community health centres providing social work to community-based clients through outpatient services at community health centres, telehealth and some home visits including clients accessing the Community Assistance and Temporary Support (CATS) Program and Rapid Assessment of the Deteriorating Aged at Risk (RADAR). The role requires clinical knowledge and skills to support adult clients presenting with a broad range of psychosocial needs impacted upon by health issues. Client’s healthcare needs may vary, but will predominately include those with chronic conditions, complex medical and psychosocial conditions, and frail aged conditions.

For more information regarding the position duties click here for the Position Description.

Please note prior to commencement successful candidates will be required to:

• 

Undergo a pre-employment National Police Check.

• 

Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

• 

Current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required.

• 

Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.


To Apply: 

Please apply online by submitting a copy of your CV along with a 2-page cover letter or pitch, responding to the Selection Criteria, listed in the Position Description.

***Please note applications submitted via an agency will not be accepted for this position***

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

Our Vision : creating exceptional health care together 
Our Role : to be a health service that is trusted by our community
Our Values : Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics

If you would like further information regarding this opportunity, please contact Dominic Furphy at (02) 5124 1671 or at .

Job

: Allied Health

Salary Range

: 125,344.00 - 139,120.00

Closing Date

: 03/Aug/2025, 1:59:00 PM 

This advertiser has chosen not to accept applicants from your region.

Senior Clinical Manager – Community Recovery Services

Prayagraj, Uttar Pradesh ACT Health

Posted today

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Job Description

Senior Clinical Manager – Community Recovery Services (

Job Number:

 02NLL)
 

Description

Employment Type: Full-time, Permanent.
Classification: Health Professional Level 3/ Psychologist Level 3 (PN 21870)
Note: This role will be filled at either Health Professional Level 3 or Psychologist Level P3 depending on qualifications and experience, in line with the Enterprise Agreement.
Salary for HP3: $109,543 - $17,878 (Plus 12% Super)Salary for P3: 120,806 - 131,180 (Plus 12% Super)
Location:
Canberra Health Services, ACT
Section: Community Recovery Services
Closing Date: 1 August 2025

What can we offer you: 

• 

Competitive pay rates and excellent working conditions within a tertiary hospital.

• 

Salary Packaging with many options that provide full fringe benefits tax concessions.

• 

Flexible working conditions. 

• 

12% Superannuation.

• 

Access to Employee Assistance Program.

• 

Access to discounted gym membership.

• 

Access to onsite Physiotherapists.

• 

Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

• 

Up to $12K reimbursement of relocat on expenses for interstate candidates (subject to review and approval).

About the Role:

This position is primarily located within the Community Recovery Services (CRS) but staff may be required to work across all of Adult Community Mental Health Services to meet operational demands.  CRS teams operate across the Australian Capital Territory, adhering to the Adult Community Mental Health Model of Care.

CRS are a multi-disciplinary team of Nurses, Allied Health Professionals, Psychiatry Registrars and Consultant Psychiatrists, and Administration Service Officers.

CRS provide a recovery-focused, strengths-based approach to clinical case management to improve wellbeing and enhance functioning in the community for adults who:

• 

Are experiencing complex mental illness/disorder or psychological distress which is associated with significant functional impairment and/or significant risks.

• 

May be subject to a Psychiatric Treatment Order under the Mental Health Act 2015.

• 

Have multidisciplinary treatment needs that cannot be met elsewhere in the community or less intensive service.

• 

Require regular service contact over a medium to longer-term episode of care.

The successful applicant will be responsible for a caseload of clients with support from an allocated psychiatrist and the multidisciplinary team they work in as well as high quality governance structures/supports. The applicant will also be required to fulfill the role of Mental Health Officer, executing processes under the MH Act. The successful applicant will deliver face to face care and treatment to clients over a sustained period to enable the person to improve in social and other areas of functioning, require less hospital admissions and engage more actively in treatment. The participation of the people who use the service, including families and carers, is encouraged in all aspects of a person’s care and you will work in partnership with a range of government and non-government service providers to ensure the best possible outcomes for clients.

At this level, the successful applicant will provide high quality interventions and achieve sound outcomes for people under limited supervision, contribute to the multidisciplinary team processes, undertake professional development and professional supervision including the provision of supervision to staff at level HP1 & HP2, Allied Health Assistants and students, and participate in quality initiatives and strategic planning.

Please note: Selection may be appointed using the written application and referee checks alone.

For more information regarding the position duties click here for the Position Description.

Please note prior to commencement successful candidates will be required to:

• 

Undergo a pre-employment National Police Check.

• 

Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011  is required.

• 

Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.

• 

Comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.


To Apply: 

Please apply online by submitting a copy of your CV along with a 2-page response to the Selection Criteria, listed in the Position Description.

***Please note applications submitted via an agency will not be accepted for this position***

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

Our Vision : creating exceptional health care together 
Our Role : to be a health service that is trusted by our community
Our Values : Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics.

If you would like further information regarding this opportunity, please contact Rebecca Hall on (02) 5124 4294 or at  

#LI-DNI

Job

: Allied Health

Salary Range

: 109,543.00 - 123,772.00

Closing Date

: 01/Aug/2025, 1:59:00 PM 

This advertiser has chosen not to accept applicants from your region.

Administrator, Community and Education Services Administration

Pune, Maharashtra SailPoint

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Job Description

SailPoint is seeking an Administrator to join our community and education administration team to support Single SailPoint Accounts, Compass (community platform), and Identity University (learning management platform). We are looking for an individual who can perform a variety of tasks to ensure excellent customer experience. This role is cross-functional, requiring regular communication with SailPoint’s customers, partners, prospects as well as internal teams. The community administrator supports access, review and change management processes, assisting users in publishing content, providing answers to questions, and troubleshooting issues.

Responsibilities: 

·Configure roles, groups, permission sets and page level access as directed by policy or the Community Manager.

·User management – provision, de-provision and edit accounts (Khoros) for non-SailPoint employees, where automation does not do so.

·Monitor ticket queue for requests and resolve issues. 

·Examine and correct Salesforce Customer Relationship Management data where errors exist.

·Creates and distributes periodic community reports on usage, user numbers, pageviews, search trends, etc. Ad-hoc reports as required. 

·Responsible for ensuring that the universities and communities technology infrastructure is operating effectively, efficiently, and securely. 

·Collaborates with Customer Success, Operations, Community, Education Services, and Support teams to ensure seamless functioning for users. Assists all team members with education services administration tasks. 

Qualifications: 

·Strong troubleshooting skills.

·Highly organized and able to prioritize and process several tasks concurrently.

·Initiative to take ownership of issues and drive to resolution.

·Ability to communicate effectively while ensuring compliance with set processes and procedures.

·Excellent attention to detail and strong organizational skills.

·Excellent communication and problem-solving skills.

·2+ years of technology company experience. 

·Knowledge of one or more of the following is an asset: Jive, Lithium, Khoros, SalesForce, Learndot, Zendesk, API, Business Intelligence Tools (like Tableau), HTML, XML, NodeJS, and CSS is a plus.

Requirements:

·Pune

What Success will look like :-

 

30-Day:
  • Complete HR, IT, and Security onboarding 
  • Earn Identity Security Leader credential
  • Understand job expectations, key performance indicators (KPIs), and deliverables.
  • Review team structure and individual roles
  • Meet team members, key stakeholders, and cross-department colleagues
  • Participate in on-boarding activities and one-on-one meetings with managers
  • Learn Community and education services processes and tech stack
  • Build support queue with technical lead and begin reviewing peer responses
  • 60-Day:
  • Understand ticket types and escalation paths
  • Begin to identify ticket trends
  • Troubleshoot and take ownership of Level 1 tickets
  • Build relationships with cross functional team members
  • Contribute ideas in team meetings
  • 90-Day:
  • Troubleshoot and take ownership of Level 1 and Level 2 tickets
  • Contribute to internal Community and Education Services slack channels 
  • Triage and resolve tickets independently
  • Establish long-term professional goals with managers and identify opportunities for further skill growt
  • SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

    Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

    This advertiser has chosen not to accept applicants from your region.

    Psychiatrist - Locum Role - Community Mental Health Services - TAS - 6 Months

    Prayagraj, Uttar Pradesh MediPeople

    Posted today

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    Job Description

    Job: Psychiatry CMO Locum Role in TAS  Role: Community role, full time day work, on-call required Rate: $1200/ per day Dates: 10/02/2025-08/08/2025 Requirements : Full AHPRA (unconditioned) and full working rights in AUS Additional: Accommodation, flight and car hire allowance

    This advertiser has chosen not to accept applicants from your region.
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    Customer Service Executive - Customer Service

    Hyderabad, Andhra Pradesh Tata Communications

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    Job Description

    Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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    Customer Service Executive - Customer Service

    Pune, Maharashtra Tata Communications

    Posted today

    Job Viewed

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    Job Description

    Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying tehnical expertise Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
    This advertiser has chosen not to accept applicants from your region.

    Customer Service

    Navi Mumbai, Maharashtra NIIT

    Posted 10 days ago

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    Job Description

    About NIIT


    NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises and Institutions.

    Link to website-


    Job Description:


    Position: Customer Service Executive (Voice – US Healthcare Domain)-WIPRO

    Location: Airoli, Mumbai

    Shift Timing: Night Shift

    Process Type: US Healthcare


    Key Responsibilities:

    • Handle inbound/outbound customer interactions via voice calls.
    • Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism.
    • Maintain detailed and accurate call logs and follow standard operating procedures.
    • Achieve performance targets related to quality, accuracy, and customer satisfaction.
    • Demonstrate effective communication and listening skills to address customer needs efficiently.
    • Adapt to flexible shifts and rotational schedules as per business requirements.
    • Upsell or cross-sell products/services when required.



    Eligibility Criteria:

    • Graduates (freshers) with excellent communication skills are encouraged to apply.
    • Preference given to candidates with prior BPO experience and complete joining documentation .
    • Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams.
    • Mandatory: PAN card is required during the hiring process



    Contact:

    For Quick response - Connect with me on WhatsApp -


    NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

    This advertiser has chosen not to accept applicants from your region.
     

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