6,346 Citizen Services jobs in India

Director of Community Services

390001 Vadodara, Gujarat ₹1000000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is seeking a visionary and compassionate Director of Community Services to lead and expand vital social programs. This executive role is responsible for the strategic planning, implementation, and oversight of all community outreach initiatives, ensuring they meet the needs of diverse populations and align with the organization's mission. The ideal candidate will possess exceptional leadership qualities, a deep understanding of social work principles, and a proven track record in program development, fundraising, and staff management. You will be a key advocate for vulnerable communities, fostering strong relationships with local government agencies, non-profit partners, and community stakeholders.

Responsibilities:
  • Develop and execute strategic plans for community services programs, including outreach, support, and advocacy.
  • Oversee the day-to-day operations of various community service departments and staff.
  • Manage program budgets, secure funding through grants and donations, and ensure financial accountability.
  • Build and maintain strong collaborative relationships with community leaders, government agencies, and partner organizations.
  • Ensure compliance with all relevant regulations and standards in social care.
  • Develop and implement policies and procedures to enhance service delivery and program effectiveness.
  • Recruit, train, supervise, and evaluate program staff and volunteers.
  • Monitor and evaluate program outcomes, reporting on impact and areas for improvement.
  • Represent the organization in community forums and advocate for the needs of the populations served.
This role is based in Vadodara, Gujarat, IN , offering a Hybrid work arrangement that combines essential in-person engagement with remote operational flexibility. A Master's degree in Social Work, Public Administration, Non-profit Management, or a related field is required. A minimum of 7-10 years of progressively responsible experience in social services management, with demonstrated success in program leadership and stakeholder engagement, is essential. Strong knowledge of community needs assessment, program evaluation methodologies, and grant writing is crucial. If you are driven by a passion for social impact and possess the leadership acumen to make a significant difference, we invite you to apply.
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Volunteer Coordinator - Community Services

226001 Lucknow, Uttar Pradesh ₹650000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client, a vital non-profit organization committed to providing essential community services, is searching for a dedicated Volunteer Coordinator. This position is fully remote, offering the flexibility to manage volunteer recruitment and engagement from anywhere. You will play a crucial role in mobilizing and supporting the invaluable volunteers who are the backbone of our organization's efforts.

As a Volunteer Coordinator, your primary responsibilities will include recruiting, screening, training, and scheduling volunteers for various programs and events. You will develop and implement effective strategies to attract a diverse pool of volunteers and ensure they have a positive and rewarding experience. Maintaining accurate volunteer records, tracking hours, and generating reports on volunteer activities will be essential. You will serve as the main point of contact for volunteers, addressing their inquiries, concerns, and providing ongoing support and recognition. Developing engaging volunteer orientation materials and training sessions, often delivered virtually, will be part of your role. Collaborating with program staff to identify volunteer needs and match volunteers with appropriate opportunities is key. You will also assist in organizing volunteer appreciation events and initiatives. The ideal candidate will possess excellent organizational and communication skills, a compassionate and patient demeanor, and a passion for community service. You must be adept at building relationships, managing multiple tasks efficiently, and working independently in a remote environment. Experience with volunteer management software is a plus. This role is perfect for someone who is passionate about empowering others and driving positive social impact through dedicated volunteer support.

Qualifications:
  • Bachelor's degree in a relevant field such as Social Work, Psychology, Communications, or Human Resources.
  • 2+ years of experience in volunteer coordination, non-profit program support, or human resources.
  • Proven ability to recruit, train, and manage volunteers.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Strong organizational skills and attention to detail.
  • Proficiency in using office software (e.g., Microsoft Office Suite) and ability to learn new systems.
  • Experience working effectively in a remote setting.
  • A genuine commitment to the organization's mission and values.
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Senior Support Worker - Community Services

248001 Dehradun, Uttarakhand ₹40000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a compassionate and experienced Senior Support Worker to join our Community & Social Care team in Dehradun, Uttarakhand, IN . This role involves providing high-quality support to individuals with diverse needs, including those with disabilities, the elderly, and vulnerable adults. You will play a vital role in enabling clients to live independent and fulfilling lives within their communities. Key responsibilities include developing and implementing individualized care plans, administering medication, assisting with personal care, supporting clients in daily activities and appointments, and advocating for their needs. As a Senior Support Worker, you will also mentor junior staff, conduct supervisions, and contribute to the assessment and review of care services. The ideal candidate will possess excellent interpersonal skills, empathy, and patience. A background in social care, nursing, or a related field is essential, along with a strong understanding of relevant legislation and best practices. NVQ/QCF Level 3 or equivalent in Health and Social Care is required, with a willingness to undertake further training. You must be adept at working independently and as part of a team, with strong problem-solving abilities. This position offers a hybrid work arrangement, allowing for flexibility while ensuring consistent, high-quality care delivery within the Dehradun, Uttarakhand, IN area. You will be expected to travel to client locations and participate in team meetings at our office. This is a rewarding opportunity to make a significant difference in the lives of others and build a meaningful career in the social care sector. We value our staff and provide ongoing training and support to ensure you can deliver the best possible care.
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Community Outreach Coordinator, Senior Citizen Support

520001 Krishna, Andhra Pradesh ₹450000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is dedicated to enhancing the lives of senior citizens within the Vijayawada, Andhra Pradesh, IN community and is looking for a passionate Community Outreach Coordinator. This role is pivotal in connecting seniors with essential services, fostering social engagement, and building strong relationships with local organizations. The position involves a hybrid work model, allowing for both in-office collaboration and remote flexibility. You will be responsible for planning and executing outreach programs, organizing events, and acting as a primary point of contact for seniors and their families, ensuring they receive the support and resources they need. A compassionate approach, excellent communication skills, and a knack for community building are essential.

Responsibilities:
  • Develop and implement outreach strategies to connect with senior citizens in the community.
  • Organize and coordinate events, workshops, and social gatherings for seniors.
  • Build and maintain strong relationships with local community centers, healthcare providers, NGOs, and government agencies.
  • Act as a liaison between seniors and available community resources, providing information and assistance.
  • Conduct needs assessments to understand the specific challenges and requirements of seniors.
  • Manage a database of seniors, volunteers, and community partners.
  • Create and distribute informational materials, newsletters, and promotional content.
  • Recruit, train, and manage volunteers to support outreach activities.
  • Track and report on the effectiveness of outreach programs and initiatives.
  • Advocate for the needs of senior citizens within the community.
  • Handle inquiries from seniors and their families with empathy and professionalism.
  • Ensure adherence to all organizational policies and procedures.
Qualifications:
  • Bachelor's degree in Social Work, Community Development, Sociology, Psychology, or a related field.
  • Minimum of 3 years of experience in community outreach, social services, or non-profit program coordination.
  • Demonstrated passion for working with senior citizens and improving their quality of life.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proven ability to build rapport and trust with diverse groups of people.
  • Strong organizational and event planning skills.
  • Proficiency in Microsoft Office Suite and database management.
  • Experience with social media platforms for community engagement is a plus.
  • Ability to work independently and as part of a team, with flexibility for hybrid work arrangements.
  • Knowledge of local resources and services available to seniors in Vijayawada, Andhra Pradesh, IN is highly desirable.
  • Valid driver's license and willingness to travel locally.
This role offers a chance to make a tangible difference in the lives of seniors in Vijayawada, Andhra Pradesh, IN . If you are a dedicated individual with a heart for service, we encourage you to apply for this rewarding position.
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Head of Community Support Services

682018 Kochi, Kerala ₹85000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a compassionate and experienced Head of Community Support Services for a fully remote role. This leadership position is vital for overseeing and enhancing the delivery of essential support services to individuals and families within the community. You will be responsible for developing strategic initiatives, managing a team of support professionals, and ensuring the highest quality of care and assistance. The ideal candidate will possess strong leadership capabilities, a deep understanding of social welfare systems, and a genuine commitment to community well-being. This role offers the unique opportunity to lead impactful services from a remote setting.

Responsibilities:
  • Develop and implement strategic plans for community support services, ensuring alignment with organizational goals and community needs.
  • Lead, manage, and mentor a team of community support workers, case managers, and administrative staff.
  • Oversee the day-to-day operations of support programs, including client intake, service provision, and case management.
  • Establish and maintain strong partnerships with local government agencies, non-profit organizations, and community stakeholders.
  • Ensure compliance with all relevant regulations, policies, and ethical standards in service delivery.
  • Develop and manage program budgets, including resource allocation and financial reporting.
  • Monitor service effectiveness and client outcomes, utilizing data to inform program improvements and strategic decisions.
  • Implement quality assurance measures and client satisfaction surveys.
  • Advocate for the needs of community members and represent the organization in relevant forums.
  • Stay abreast of best practices and emerging trends in community support and social care.
Qualifications:
  • Master's degree in Social Work, Public Administration, Psychology, or a related field.
  • Minimum of 8 years of experience in community services, social work, or non-profit management, with at least 3 years in a leadership role.
  • Proven experience in managing and developing teams.
  • Strong understanding of social welfare policies, mental health services, and family support programs.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to manage budgets and secure funding.
  • Proficiency in case management software and data analysis tools.
  • Strong problem-solving and decision-making skills.
  • Ability to work independently and manage diverse responsibilities in a remote environment.
  • Commitment to empowering individuals and strengthening communities.
This is a critical leadership opportunity to shape and deliver vital community support services, making a profound difference in people's lives. If you are a driven leader with a passion for social impact and are seeking a fulfilling remote career, we encourage you to apply.
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Clinical Lead - Community Health Services

160001 Chandigarh, Chandigarh ₹800000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client is looking for a highly motivated and skilled Clinical Lead to manage and direct community health services in Chandigarh, Chandigarh, IN . This leadership position involves overseeing the delivery of comprehensive care to individuals and families within the community, ensuring high standards of patient safety and clinical excellence. You will be responsible for leading a multidisciplinary team of healthcare professionals, providing clinical guidance, and fostering a collaborative and supportive work environment. Key responsibilities include developing and implementing evidence-based clinical practices, managing service performance, and ensuring that all services meet regulatory requirements and quality benchmarks. The role requires a strong clinical background, excellent leadership capabilities, and a deep understanding of community-based healthcare models. You will play a vital role in patient advocacy, health education, and the promotion of public health initiatives. Liaising with local authorities, healthcare providers, and community stakeholders will be essential to strengthen the integration of services and improve health outcomes for the population. Budget management, resource allocation, and staff training and development will also be key components of this role. The ideal candidate will possess exceptional interpersonal and communication skills, enabling them to effectively engage with diverse patient groups and clinical teams. A commitment to continuous improvement and innovation in healthcare delivery is paramount. Experience in managing healthcare teams and programs, preferably in a community setting, is essential. This is a challenging yet rewarding opportunity to significantly contribute to the well-being of the community.
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Head of Community Support Services

530001 Visakhapatnam, Andhra Pradesh ₹90000 Annually WhatJobs

Posted 15 days ago

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Job Description

full-time
Our client is a mission-driven organization dedicated to enhancing the well-being and support of communities. We are seeking a passionate and experienced Head of Community Support Services to lead our fully remote operations. This pivotal role will involve developing, implementing, and overseeing comprehensive community support programs designed to meet the diverse needs of our beneficiaries. The ideal candidate will possess exceptional leadership, strategic planning, and program management skills, with a deep understanding of social work principles and community engagement. You will be responsible for building and managing a high-performing remote team of support professionals, fostering a culture of empathy, inclusivity, and continuous improvement. Key responsibilities include program development, budget management, stakeholder relations, and ensuring the quality and effectiveness of services delivered. Proven experience in grant writing, fundraising, and resource development is highly desirable. A master's degree in Social Work, Public Health, Community Development, or a related field is required, along with a minimum of 7 years of progressive experience in the non-profit sector, with at least 3 years in a leadership or management role. Excellent communication, interpersonal, and problem-solving skills are essential for success in this remote-first environment. You will be instrumental in expanding our reach and impact, making a tangible difference in the lives of individuals and families. Responsibilities:
  • Develop and implement strategic plans for community support services.
  • Oversee the day-to-day operations of all support programs.
  • Lead, mentor, and manage a remote team of social workers and support staff.
  • Ensure the provision of high-quality, client-centered services.
  • Develop and manage program budgets and financial resources.
  • Build and maintain strong relationships with community partners, government agencies, and other stakeholders.
  • Oversee data collection, analysis, and reporting to measure program effectiveness.
  • Identify funding opportunities and lead grant writing efforts.
  • Ensure compliance with all relevant regulations and ethical standards.
  • Advocate for the needs of the community served.
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Senior Case Manager - Community Support Services

530001 Visakhapatnam, Andhra Pradesh ₹55000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking an experienced and compassionate Senior Case Manager to provide comprehensive support services to individuals and families within our community. This is a fully remote position, allowing you to deliver essential services from anywhere. You will be responsible for assessing client needs, developing individualized service plans, and connecting clients with appropriate resources and support systems. The ideal candidate demonstrates a strong understanding of social work principles, excellent advocacy skills, and a commitment to empowering vulnerable populations.

Key Responsibilities:
  • Conduct comprehensive needs assessments for clients, identifying physical, emotional, social, and financial challenges.
  • Develop, implement, and monitor individualized case plans in collaboration with clients.
  • Connect clients with community resources, such as housing, employment services, healthcare, and legal aid.
  • Provide advocacy and support to clients navigating complex systems and bureaucracies.
  • Maintain accurate and confidential client records and documentation.
  • Facilitate support groups and provide psycho-social education to clients and their families.
  • Collaborate with a multidisciplinary team of social workers, counselors, and other service providers.
  • Stay informed about available community resources and eligibility requirements.
  • Respond to client crises and provide immediate support and referrals.
  • Contribute to program development and evaluation by providing feedback on client needs and service effectiveness.

Required Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
  • A minimum of 5 years of experience in case management or direct social service delivery.
  • Proven experience in client assessment, case planning, and resource linkage.
  • Strong understanding of social welfare policies, community resources, and advocacy strategies.
  • Excellent interpersonal, communication, and active listening skills.
  • Demonstrated ability to work independently and manage a caseload effectively in a remote environment.
  • Proficiency in using case management software and electronic health records.
  • Ability to handle crisis situations with professionalism and empathy.
  • Knowledge of relevant legal and ethical guidelines pertaining to social work practice.
  • A genuine commitment to improving the lives of individuals and families in need.

This is a rewarding opportunity for a dedicated professional to provide vital support services remotely to individuals and families in the vicinity of Visakhapatnam, Andhra Pradesh, IN .
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Remote Head of Community Support Services

160001 Chandigarh, Chandigarh ₹90000 Annually WhatJobs

Posted 14 days ago

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Job Description

full-time
Our client, a forward-thinking organization dedicated to enhancing community well-being, is seeking an experienced and empathetic Remote Head of Community Support Services to lead our critical outreach and assistance programs. This fully remote position offers the chance to make a profound difference by guiding our teams in delivering exceptional support to individuals and families in need, regardless of geographical barriers. As the Head of Community Support Services, you will be responsible for developing and implementing strategic initiatives that expand our reach and deepen our impact. You will lead a team of dedicated support professionals, fostering a culture of compassion, efficiency, and continuous improvement within a remote work structure. Your core duties will include overseeing the delivery of essential services, managing program budgets, ensuring adherence to ethical standards and privacy regulations, and optimizing operational workflows for maximum effectiveness. This role demands exceptional leadership, strategic vision, and a proven track record in community engagement and program management, particularly within a remote or distributed operational model. You will collaborate closely with stakeholders, including community leaders, partner organizations, and beneficiaries, to identify needs and develop tailored support solutions. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to adapt strategies to diverse community contexts. Excellent communication and relationship-building abilities are paramount. Experience in volunteer management, crisis intervention, and leveraging technology to enhance service delivery in a remote setting is highly desirable. This is a significant opportunity for a passionate leader to shape the future of community support and drive positive social change on a larger scale.

Responsibilities:
  • Develop and implement strategic plans for community support services.
  • Lead and manage a remote team of community support professionals.
  • Oversee the delivery of various support programs and services to community members.
  • Manage program budgets and ensure efficient resource allocation.
  • Establish and maintain strong relationships with community stakeholders and partner organizations.
  • Develop and implement policies and procedures for service delivery and case management.
  • Monitor program effectiveness and client outcomes, implementing improvements as needed.
  • Ensure compliance with ethical guidelines, privacy regulations, and relevant laws.
  • Foster a culture of empathy, respect, and professional excellence within the team.
  • Identify community needs and develop innovative solutions to address them.

Qualifications:
  • Master's degree in Social Work, Public Health, Community Development, or a related field.
  • Minimum of 8 years of progressive experience in community support, social services, or program management.
  • Demonstrated experience in leading and managing remote teams.
  • Proven success in developing and implementing impactful community programs.
  • Strong understanding of social service delivery models and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in case management software and remote collaboration tools.
  • Experience in budget management and grant writing is a plus.
  • High level of empathy, integrity, and commitment to social justice.
  • Ability to work independently and manage multiple priorities in a remote environment.
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Senior Case Manager - Community Support Services

462001 Bhopal, Madhya Pradesh ₹60000 Annually WhatJobs

Posted 15 days ago

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full-time
Our client is looking for a dedicated and experienced Senior Case Manager to lead their community support services team. This role involves providing comprehensive case management, advocacy, and support to vulnerable individuals and families within the **Bhopal, Madhya Pradesh, IN** area. The ideal candidate will have a strong understanding of local social services, a passion for empowering clients, and the ability to coordinate care effectively. You will be responsible for assessing client needs, developing individualized service plans, and connecting them with appropriate resources to improve their quality of life.

Key Responsibilities:
  • Conduct thorough needs assessments for individuals and families seeking support services.
  • Develop, implement, and monitor individualized service plans (ISPs) in collaboration with clients and their support networks.
  • Provide direct case management services, including crisis intervention, advocacy, and resource referral.
  • Coordinate with external agencies, healthcare providers, and community organizations to ensure integrated and holistic client care.
  • Maintain accurate and up-to-date client records, case notes, and progress reports in compliance with agency policies and legal requirements.
  • Facilitate client access to essential services such as housing, employment, healthcare, and education.
  • Provide emotional support and guidance to clients, empowering them to achieve their goals.
  • Supervise and mentor junior case managers, providing guidance on best practices and complex cases.
  • Organize and lead team meetings to discuss client progress and address challenges.
  • Develop and maintain strong working relationships with community partners and stakeholders.
  • Monitor client progress towards their goals and adjust service plans as needed.
  • Advocate for clients' rights and ensure they receive equitable and respectful treatment.
  • Stay informed about available community resources, program changes, and relevant legislation.
  • Prepare reports on program outcomes, client demographics, and service utilization.
  • Ensure adherence to ethical standards and professional conduct in all interactions.

Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
  • Minimum of 5 years of experience in case management or social services, with at least 2 years in a supervisory or senior role.
  • Demonstrated knowledge of local social service systems, resources, and referral pathways within Bhopal and surrounding areas.
  • Proven ability to conduct comprehensive assessments and develop effective service plans.
  • Strong understanding of human behavior, psychosocial development, and diverse populations.
  • Excellent communication, interpersonal, and active listening skills.
  • Proficiency in case management software and standard office applications.
  • Strong organizational and time-management skills, with the ability to manage a caseload effectively.
  • Demonstrated ability to work collaboratively with clients, colleagues, and external agencies.
  • Empathy, patience, and a non-judgmental approach to client care.
  • Ability to handle crisis situations calmly and effectively.
  • Knowledge of relevant laws and ethical guidelines pertaining to social services.
This position requires the individual to be based in or near **Bhopal, Madhya Pradesh, IN**, as it involves direct client interaction and community engagement. This is not a remote position.
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