6,346 Citizen Services jobs in India
Director of Community Services
Posted 15 days ago
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Job Description
Responsibilities:
- Develop and execute strategic plans for community services programs, including outreach, support, and advocacy.
- Oversee the day-to-day operations of various community service departments and staff.
- Manage program budgets, secure funding through grants and donations, and ensure financial accountability.
- Build and maintain strong collaborative relationships with community leaders, government agencies, and partner organizations.
- Ensure compliance with all relevant regulations and standards in social care.
- Develop and implement policies and procedures to enhance service delivery and program effectiveness.
- Recruit, train, supervise, and evaluate program staff and volunteers.
- Monitor and evaluate program outcomes, reporting on impact and areas for improvement.
- Represent the organization in community forums and advocate for the needs of the populations served.
Volunteer Coordinator - Community Services
Posted 15 days ago
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Job Description
As a Volunteer Coordinator, your primary responsibilities will include recruiting, screening, training, and scheduling volunteers for various programs and events. You will develop and implement effective strategies to attract a diverse pool of volunteers and ensure they have a positive and rewarding experience. Maintaining accurate volunteer records, tracking hours, and generating reports on volunteer activities will be essential. You will serve as the main point of contact for volunteers, addressing their inquiries, concerns, and providing ongoing support and recognition. Developing engaging volunteer orientation materials and training sessions, often delivered virtually, will be part of your role. Collaborating with program staff to identify volunteer needs and match volunteers with appropriate opportunities is key. You will also assist in organizing volunteer appreciation events and initiatives. The ideal candidate will possess excellent organizational and communication skills, a compassionate and patient demeanor, and a passion for community service. You must be adept at building relationships, managing multiple tasks efficiently, and working independently in a remote environment. Experience with volunteer management software is a plus. This role is perfect for someone who is passionate about empowering others and driving positive social impact through dedicated volunteer support.
Qualifications:
- Bachelor's degree in a relevant field such as Social Work, Psychology, Communications, or Human Resources.
- 2+ years of experience in volunteer coordination, non-profit program support, or human resources.
- Proven ability to recruit, train, and manage volunteers.
- Excellent interpersonal and communication skills, both written and verbal.
- Strong organizational skills and attention to detail.
- Proficiency in using office software (e.g., Microsoft Office Suite) and ability to learn new systems.
- Experience working effectively in a remote setting.
- A genuine commitment to the organization's mission and values.
Senior Support Worker - Community Services
Posted 10 days ago
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Job Description
Community Outreach Coordinator, Senior Citizen Support
Posted 10 days ago
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Job Description
Responsibilities:
- Develop and implement outreach strategies to connect with senior citizens in the community.
- Organize and coordinate events, workshops, and social gatherings for seniors.
- Build and maintain strong relationships with local community centers, healthcare providers, NGOs, and government agencies.
- Act as a liaison between seniors and available community resources, providing information and assistance.
- Conduct needs assessments to understand the specific challenges and requirements of seniors.
- Manage a database of seniors, volunteers, and community partners.
- Create and distribute informational materials, newsletters, and promotional content.
- Recruit, train, and manage volunteers to support outreach activities.
- Track and report on the effectiveness of outreach programs and initiatives.
- Advocate for the needs of senior citizens within the community.
- Handle inquiries from seniors and their families with empathy and professionalism.
- Ensure adherence to all organizational policies and procedures.
- Bachelor's degree in Social Work, Community Development, Sociology, Psychology, or a related field.
- Minimum of 3 years of experience in community outreach, social services, or non-profit program coordination.
- Demonstrated passion for working with senior citizens and improving their quality of life.
- Excellent interpersonal and communication skills, both written and verbal.
- Proven ability to build rapport and trust with diverse groups of people.
- Strong organizational and event planning skills.
- Proficiency in Microsoft Office Suite and database management.
- Experience with social media platforms for community engagement is a plus.
- Ability to work independently and as part of a team, with flexibility for hybrid work arrangements.
- Knowledge of local resources and services available to seniors in Vijayawada, Andhra Pradesh, IN is highly desirable.
- Valid driver's license and willingness to travel locally.
Head of Community Support Services
Posted 1 day ago
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Job Description
Responsibilities:
- Develop and implement strategic plans for community support services, ensuring alignment with organizational goals and community needs.
- Lead, manage, and mentor a team of community support workers, case managers, and administrative staff.
- Oversee the day-to-day operations of support programs, including client intake, service provision, and case management.
- Establish and maintain strong partnerships with local government agencies, non-profit organizations, and community stakeholders.
- Ensure compliance with all relevant regulations, policies, and ethical standards in service delivery.
- Develop and manage program budgets, including resource allocation and financial reporting.
- Monitor service effectiveness and client outcomes, utilizing data to inform program improvements and strategic decisions.
- Implement quality assurance measures and client satisfaction surveys.
- Advocate for the needs of community members and represent the organization in relevant forums.
- Stay abreast of best practices and emerging trends in community support and social care.
- Master's degree in Social Work, Public Administration, Psychology, or a related field.
- Minimum of 8 years of experience in community services, social work, or non-profit management, with at least 3 years in a leadership role.
- Proven experience in managing and developing teams.
- Strong understanding of social welfare policies, mental health services, and family support programs.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and secure funding.
- Proficiency in case management software and data analysis tools.
- Strong problem-solving and decision-making skills.
- Ability to work independently and manage diverse responsibilities in a remote environment.
- Commitment to empowering individuals and strengthening communities.
Clinical Lead - Community Health Services
Posted 15 days ago
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Job Description
Head of Community Support Services
Posted 15 days ago
Job Viewed
Job Description
- Develop and implement strategic plans for community support services.
- Oversee the day-to-day operations of all support programs.
- Lead, mentor, and manage a remote team of social workers and support staff.
- Ensure the provision of high-quality, client-centered services.
- Develop and manage program budgets and financial resources.
- Build and maintain strong relationships with community partners, government agencies, and other stakeholders.
- Oversee data collection, analysis, and reporting to measure program effectiveness.
- Identify funding opportunities and lead grant writing efforts.
- Ensure compliance with all relevant regulations and ethical standards.
- Advocate for the needs of the community served.
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Senior Case Manager - Community Support Services
Posted 6 days ago
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Job Description
Key Responsibilities:
- Conduct comprehensive needs assessments for clients, identifying physical, emotional, social, and financial challenges.
- Develop, implement, and monitor individualized case plans in collaboration with clients.
- Connect clients with community resources, such as housing, employment services, healthcare, and legal aid.
- Provide advocacy and support to clients navigating complex systems and bureaucracies.
- Maintain accurate and confidential client records and documentation.
- Facilitate support groups and provide psycho-social education to clients and their families.
- Collaborate with a multidisciplinary team of social workers, counselors, and other service providers.
- Stay informed about available community resources and eligibility requirements.
- Respond to client crises and provide immediate support and referrals.
- Contribute to program development and evaluation by providing feedback on client needs and service effectiveness.
Required Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- A minimum of 5 years of experience in case management or direct social service delivery.
- Proven experience in client assessment, case planning, and resource linkage.
- Strong understanding of social welfare policies, community resources, and advocacy strategies.
- Excellent interpersonal, communication, and active listening skills.
- Demonstrated ability to work independently and manage a caseload effectively in a remote environment.
- Proficiency in using case management software and electronic health records.
- Ability to handle crisis situations with professionalism and empathy.
- Knowledge of relevant legal and ethical guidelines pertaining to social work practice.
- A genuine commitment to improving the lives of individuals and families in need.
This is a rewarding opportunity for a dedicated professional to provide vital support services remotely to individuals and families in the vicinity of Visakhapatnam, Andhra Pradesh, IN .
Remote Head of Community Support Services
Posted 14 days ago
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Job Description
Responsibilities:
- Develop and implement strategic plans for community support services.
- Lead and manage a remote team of community support professionals.
- Oversee the delivery of various support programs and services to community members.
- Manage program budgets and ensure efficient resource allocation.
- Establish and maintain strong relationships with community stakeholders and partner organizations.
- Develop and implement policies and procedures for service delivery and case management.
- Monitor program effectiveness and client outcomes, implementing improvements as needed.
- Ensure compliance with ethical guidelines, privacy regulations, and relevant laws.
- Foster a culture of empathy, respect, and professional excellence within the team.
- Identify community needs and develop innovative solutions to address them.
Qualifications:
- Master's degree in Social Work, Public Health, Community Development, or a related field.
- Minimum of 8 years of progressive experience in community support, social services, or program management.
- Demonstrated experience in leading and managing remote teams.
- Proven success in developing and implementing impactful community programs.
- Strong understanding of social service delivery models and best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in case management software and remote collaboration tools.
- Experience in budget management and grant writing is a plus.
- High level of empathy, integrity, and commitment to social justice.
- Ability to work independently and manage multiple priorities in a remote environment.
Senior Case Manager - Community Support Services
Posted 15 days ago
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Job Description
Key Responsibilities:
- Conduct thorough needs assessments for individuals and families seeking support services.
- Develop, implement, and monitor individualized service plans (ISPs) in collaboration with clients and their support networks.
- Provide direct case management services, including crisis intervention, advocacy, and resource referral.
- Coordinate with external agencies, healthcare providers, and community organizations to ensure integrated and holistic client care.
- Maintain accurate and up-to-date client records, case notes, and progress reports in compliance with agency policies and legal requirements.
- Facilitate client access to essential services such as housing, employment, healthcare, and education.
- Provide emotional support and guidance to clients, empowering them to achieve their goals.
- Supervise and mentor junior case managers, providing guidance on best practices and complex cases.
- Organize and lead team meetings to discuss client progress and address challenges.
- Develop and maintain strong working relationships with community partners and stakeholders.
- Monitor client progress towards their goals and adjust service plans as needed.
- Advocate for clients' rights and ensure they receive equitable and respectful treatment.
- Stay informed about available community resources, program changes, and relevant legislation.
- Prepare reports on program outcomes, client demographics, and service utilization.
- Ensure adherence to ethical standards and professional conduct in all interactions.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in case management or social services, with at least 2 years in a supervisory or senior role.
- Demonstrated knowledge of local social service systems, resources, and referral pathways within Bhopal and surrounding areas.
- Proven ability to conduct comprehensive assessments and develop effective service plans.
- Strong understanding of human behavior, psychosocial development, and diverse populations.
- Excellent communication, interpersonal, and active listening skills.
- Proficiency in case management software and standard office applications.
- Strong organizational and time-management skills, with the ability to manage a caseload effectively.
- Demonstrated ability to work collaboratively with clients, colleagues, and external agencies.
- Empathy, patience, and a non-judgmental approach to client care.
- Ability to handle crisis situations calmly and effectively.
- Knowledge of relevant laws and ethical guidelines pertaining to social services.