1,099 Claims Investigation jobs in India

Claims Investigation Specialist

600001 Chennai, Tamil Nadu ₹50000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking a meticulous and analytical Claims Investigation Specialist to join their growing insurance team in Chennai, Tamil Nadu . This role is crucial for ensuring the integrity and accuracy of insurance claims processed by the company. You will be responsible for conducting thorough investigations into complex insurance claims, gathering evidence, interviewing claimants and witnesses, and analyzing policy details to determine coverage and liability. A key aspect of this role involves identifying potential fraud, misrepresentation, or suspicious activity, and escalating such cases for further action. You will need to meticulously document all findings, prepare detailed reports, and present your conclusions to claims managers and legal counsel when necessary. The ideal candidate possesses excellent observational skills, a keen eye for detail, and the ability to remain objective and impartial. Strong investigative techniques, excellent interviewing skills, and a solid understanding of insurance policies and regulations are essential. This is a hybrid role, requiring you to work both remotely and from our Chennai, Tamil Nadu office, allowing for flexibility while maintaining team collaboration. You will collaborate closely with adjusters, underwriters, and legal departments to ensure fair and efficient claims resolution. Proficiency in using claims management software and databases is required, along with strong analytical and critical thinking abilities. The ability to manage a caseload efficiently, prioritize tasks, and meet deadlines is critical for success. We are looking for a dedicated professional who is committed to upholding the company's standards of integrity and providing exceptional service to policyholders. Your work will directly contribute to minimizing risk and ensuring the financial health of the organization.

Responsibilities:
  • Conduct comprehensive investigations into assigned insurance claims.
  • Gather and analyze evidence, including documentation, reports, and statements.
  • Interview claimants, witnesses, and relevant parties to obtain information.
  • Review insurance policies to determine coverage and applicable terms.
  • Identify and investigate instances of potential fraud, misrepresentation, or abuse.
  • Prepare detailed and accurate investigation reports with findings and recommendations.
  • Collaborate with claims adjusters, legal teams, and other departments.
  • Maintain thorough and organized case files.
  • Ensure compliance with all relevant insurance laws and regulations.
  • Testify in legal proceedings when required.

Qualifications:
  • Bachelor's degree in Criminal Justice, Business Administration, or a related field.
  • Minimum of 3 years of experience in insurance claims investigation or a similar investigative role.
  • Strong understanding of insurance principles, policies, and claims processes.
  • Proven ability to conduct thorough investigations and gather evidence.
  • Excellent interviewing and interpersonal skills.
  • Strong analytical, critical thinking, and problem-solving abilities.
  • Proficiency in claims management software and databases.
  • Excellent written and verbal communication skills.
  • Ability to work independently and manage time effectively.
  • Familiarity with fraud detection techniques is a plus.
  • Ability to work effectively in a hybrid remote and office-based environment.
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Insurance Claims Adjuster

201001 Ghaziabad, Uttar Pradesh ₹60000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a meticulous and client-focused Insurance Claims Adjuster to join their fully remote team, serving clients across India. This role is pivotal in assessing and processing insurance claims efficiently and accurately, ensuring fair settlements for policyholders while upholding the company's standards. You will be responsible for investigating the circumstances of insured losses, determining the extent of the company's liability, and negotiating settlements.

Key responsibilities include receiving and reviewing insurance claim submissions, verifying policy coverage, and initiating investigations into the cause and extent of damages or losses. You will conduct interviews with claimants, witnesses, and other relevant parties to gather information. Inspecting damaged property, vehicles, or assessing medical reports to evaluate the validity and value of claims will be essential. You will meticulously document all findings, evidence, and communications related to each claim. Negotiating settlements with claimants or their representatives, ensuring fairness and compliance with policy terms, is a core function. You will also work to prevent fraudulent claims through diligent investigation.

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to make sound judgments under pressure. Excellent communication and interpersonal skills are essential for interacting empathetically with distressed policyholders and clearly explaining complex policy terms. Previous experience in the insurance industry, particularly in claims handling, is highly desirable. A thorough understanding of insurance policies, legal requirements, and claims procedures is necessary. Proficiency in claims management software and standard office applications is required. The ability to work independently, manage a caseload effectively, and meet stringent deadlines in a remote work environment is paramount. Attention to detail and a commitment to ethical practices are fundamental.

Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Minimum of 3 years of experience as an Insurance Claims Adjuster or in a similar claims processing role.
  • Knowledge of various types of insurance policies (e.g., auto, property, casualty).
  • Proficiency in claims management software and MS Office Suite.
  • Strong negotiation and conflict resolution skills.
  • Excellent written and verbal communication skills.
  • Ability to conduct thorough investigations and document findings accurately.
  • Must be a self-starter capable of working autonomously in a remote setting.
  • Relevant professional certifications are a plus.
This is an excellent opportunity for an experienced Claims Adjuster to advance their career within a supportive and dynamic remote work environment. Join us and play a key role in delivering exceptional service to our policyholders.
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Insurance Claims Adjuster

700001 Kolkata, West Bengal ₹45000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their reputable firm in **Kolkata, West Bengal, IN**. This role is integral to ensuring fair and timely resolution of insurance claims for our policyholders. The successful candidate will be responsible for investigating insurance claims, determining liability, negotiating settlements, and managing the overall claims process with professionalism and efficiency.

Responsibilities:
  • Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing police reports and medical records.
  • Determine coverage based on policy terms and conditions.
  • Assess damages and calculate claim settlements.
  • Negotiate settlements with policyholders, legal representatives, and other parties involved.
  • Maintain accurate and detailed records of all claims activity in the claims management system.
  • Communicate effectively with claimants, providing updates on claim status and explaining policy provisions.
  • Identify potential fraud and escalate suspicious claims for further investigation.
  • Coordinate with third-party service providers, such as appraisers and repair shops.
  • Ensure compliance with all relevant laws, regulations, and company policies.
  • Manage a caseload of claims efficiently, prioritizing tasks and meeting deadlines.
  • Attend court hearings or legal proceedings as a company representative when required.
  • Continuously enhance knowledge of insurance products, claims procedures, and industry best practices.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, Law, or a related field.
  • Previous experience in insurance claims adjusting, preferably in property and casualty or auto insurance.
  • Strong understanding of insurance policies, legal principles, and claims investigation techniques.
  • Excellent analytical, negotiation, and problem-solving skills.
  • Exceptional communication, interpersonal, and customer service skills.
  • Ability to manage time effectively and handle a high volume of claims.
  • Proficiency in claims management software and standard office applications.
  • Attention to detail and a commitment to ethical conduct.
  • Possession of relevant licenses or certifications as required by local regulations.
  • A valid driver's license and willingness to travel for claim investigations.
This is an excellent opportunity for a dedicated professional to build a rewarding career in the insurance industry. Our client is committed to providing comprehensive training and support to its employees, fostering an environment of growth and success.
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Insurance Claims Adjuster

411001 Pune, Maharashtra ₹700000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and detail-oriented Insurance Claims Adjuster to join their fully remote claims processing team. This role is critical in evaluating insurance claims, determining coverage, and ensuring fair and prompt settlements for policyholders. The ideal candidate possesses strong analytical skills, excellent communication abilities, and a thorough understanding of insurance policies and regulations. You will work independently, managing a caseload of claims from initial reporting through to closure.

Key Responsibilities:
  • Investigate insurance claims to determine liability and coverage according to policy terms.
  • Gather necessary documentation, including police reports, medical records, and repair estimates.
  • Interview claimants, witnesses, and other parties involved in the claim.
  • Assess damages and determine the appropriate settlement amount.
  • Negotiate settlements with claimants and their representatives.
  • Maintain accurate and detailed records of claim investigations and activities.
  • Ensure compliance with all relevant insurance laws and regulations.
  • Communicate claim status updates to policyholders and relevant stakeholders.
  • Identify potential fraudulent claims and escalate them for further investigation.
  • Approve or deny claims based on policy provisions and investigation findings.
  • Stay updated on industry trends, policy changes, and regulatory requirements.
  • Utilize claims management software and other tools effectively.
  • Provide excellent customer service throughout the claims process.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, Law, or a related field.
  • Relevant professional certifications (e.g., Associate in Claims - AIC, Chartered Property Casualty Underwriter - CPCU) are highly desirable.
  • Proven experience as a Claims Adjuster or in a related insurance role.
  • Solid understanding of insurance policies, claims procedures, and legal/regulatory frameworks.
  • Excellent analytical, investigative, and problem-solving skills.
  • Strong negotiation and communication abilities.
  • Proficiency in using claims management software and Microsoft Office Suite.
  • Ability to manage a caseload effectively and meet deadlines.
  • High level of integrity and ethical conduct.
  • Comfort working independently and managing responsibilities in a remote setting.
  • Adaptability and willingness to learn about different types of insurance.
This is an excellent opportunity for experienced insurance professionals to leverage their expertise in a flexible remote work environment while ensuring fair outcomes for policyholders.
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Insurance Claims Adjuster

570001 Mysore, Karnataka ₹35000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and compassionate Insurance Claims Adjuster for their operations in Mysuru, Karnataka, IN . This role is essential in managing and processing insurance claims efficiently and fairly, ensuring client satisfaction while upholding company policies. The ideal candidate will possess excellent investigative, negotiation, and communication skills. You will be responsible for interviewing claimants, examining policy coverage, investigating the circumstances of incidents, and determining the extent of liability. This involves meticulous documentation, assessment of damages, and negotiation of settlements. The ability to work independently, manage a caseload effectively, and make sound judgments under pressure is critical. A strong understanding of insurance policies, legal regulations, and claims handling procedures is required. This position involves regular interaction with policyholders, repair services, and legal professionals, demanding a high level of professionalism and empathy. While the primary location is Mysuru, this role offers remote work flexibility, allowing you to manage your workload effectively from a suitable location.
Responsibilities:
  • Receive and review insurance claim forms and documentation.
  • Investigate insurance claims by gathering information through interviews, policy analysis, and site visits (if required).
  • Determine the extent of insurance coverage and liability.
  • Assess damages and evaluate the cost of repairs or replacement.
  • Negotiate claim settlements with policyholders or their representatives.
  • Prepare detailed reports on claim investigations and findings.
  • Ensure compliance with all relevant insurance laws and regulations.
  • Maintain accurate and up-to-date claim files in the claims management system.
  • Communicate effectively with claimants, witnesses, and other parties involved in the claim process.
  • Identify potential fraud or misrepresentation in claims.
  • Collaborate with legal counsel and other professionals as needed.
  • Provide clear explanations of policy terms and claim decisions to policyholders.
Qualifications:
  • Bachelor's degree in Business, Finance, Law, or a related field.
  • Relevant insurance certifications (e.g., Associate in Claims - AIC) are a strong advantage.
  • Minimum of 3 years of experience in insurance claims adjusting or a related role.
  • In-depth knowledge of insurance policies, claims processes, and relevant legislation.
  • Excellent investigative, analytical, and problem-solving skills.
  • Strong negotiation and conflict-resolution abilities.
  • Exceptional written and verbal communication skills.
  • Proficiency in claims management software.
  • Ability to work independently and manage time efficiently.
  • High level of integrity and ethical conduct.
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Insurance Claims Adjuster

302001 Jaipur, Rajasthan ₹50000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a detail-oriented and highly motivated Insurance Claims Adjuster to manage claims efficiently and professionally in Jaipur, Rajasthan, IN . The successful candidate will be responsible for investigating insurance claims, determining coverage, negotiating settlements, and ensuring fair and timely resolution for policyholders. Key duties include interviewing claimants and witnesses, inspecting damaged property, evaluating the extent of liability, reviewing policy documents, and maintaining accurate records of all claim-related activities. The ideal candidate will possess excellent analytical, communication, and negotiation skills, with a thorough understanding of insurance policies and procedures. A strong sense of integrity and the ability to work independently are essential. We are looking for an individual who can handle sensitive information with discretion and provide empathetic customer service. Previous experience in the insurance industry or a related field is preferred, along with relevant certifications. This role offers a fantastic opportunity to join a reputable insurance provider and contribute to customer satisfaction in the vibrant city of Jaipur, Rajasthan, IN . Our client is committed to providing a supportive work environment and opportunities for professional growth. You will play a vital role in upholding the trust placed in our company by our policyholders. The ability to assess situations quickly and make sound judgments is paramount. Familiarity with claims management software is a plus. Our client values professionalism, fairness, and a commitment to excellent service in all aspects of their operations.
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Insurance Claims Adjuster

530003 Visakhapatnam, Andhra Pradesh ₹400000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a reputable insurance provider, is seeking a diligent and detail-oriented Insurance Claims Adjuster to manage and process insurance claims. This role is essential for ensuring fair and accurate settlements for policyholders while adhering to company policies and regulatory requirements. The successful candidate will be responsible for investigating insurance claims, assessing damages or losses, determining coverage, and negotiating settlements with claimants. You will interact with policyholders, witnesses, and other parties involved to gather information and document findings thoroughly. The ideal candidate possesses strong analytical skills, excellent communication and interpersonal abilities, and a commitment to ethical conduct. This role involves a hybrid work arrangement, offering a balance between field investigations and office-based work. A thorough understanding of insurance policies, claims procedures, and relevant legal frameworks is crucial. We are looking for individuals who are empathetic, objective, and capable of handling sensitive situations with professionalism.

Responsibilities:
  • Investigate, evaluate, and process insurance claims in a timely and efficient manner.
  • Determine the extent of liability and coverage based on policy terms and conditions.
  • Gather relevant documentation, including police reports, medical records, and witness statements.
  • Conduct interviews with claimants, policyholders, and other relevant parties.
  • Assess property damage, bodily injury, or other losses resulting from insured events.
  • Negotiate settlements with claimants and their representatives.
  • Prepare detailed reports on claim investigations and findings.
  • Ensure compliance with all applicable insurance laws and regulations.
  • Maintain accurate and organized claim files.
  • Provide excellent customer service to policyholders throughout the claims process.
Qualifications:
  • Bachelor's degree in Business, Finance, Law, or a related field.
  • Minimum of 3 years of experience as a Claims Adjuster or in a similar insurance role.
  • Strong understanding of insurance policies, claims handling procedures, and relevant legislation.
  • Excellent analytical, investigative, and negotiation skills.
  • Proficiency in claims management software and standard office applications.
  • Strong communication, interpersonal, and customer service skills.
  • Ability to work independently and manage a caseload effectively.
  • Valid driving license and willingness to conduct field visits.
  • (Specific License, e.g., Licensed Adjuster) may be required or preferred depending on jurisdiction.
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Insurance Claims Adjuster

122001 Gurgaon, Haryana ₹500000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a diligent and customer-focused Insurance Claims Adjuster to join their reputable team. This role involves investigating, evaluating, and settling insurance claims efficiently and fairly. The ideal candidate will possess excellent investigative skills, a strong understanding of insurance policies, and the ability to negotiate effectively with claimants and third parties. You will be responsible for determining the extent of liability and ensuring claims are processed in compliance with company policies and regulatory requirements. This position offers a hybrid work model, allowing for a balance between in-office collaboration and remote work flexibility. You will conduct on-site inspections when necessary, document findings, and authorize payments for approved claims. Strong interpersonal skills are crucial for interacting with policyholders during what can be a stressful time, providing clear explanations and compassionate support.

Key responsibilities include gathering pertinent information from claimants, witnesses, and other sources, reviewing police reports and medical records, and analyzing policy coverage. You will assess damages, estimate repair costs, and negotiate settlements within authority limits. Maintaining accurate and detailed records of all claim activities is essential. The successful candidate will possess strong organizational skills, the ability to manage a caseload effectively, and a commitment to providing exceptional customer service. Experience with claims management software is advantageous. A Bachelor's degree in a relevant field is preferred, along with a valid insurance adjuster license where applicable. This role requires a proactive approach to problem-solving and the ability to work independently while adhering to strict deadlines. Continuous learning about industry trends and policy changes is expected to maintain expertise. If you are detail-oriented, ethical, and driven to achieve fair resolutions, this role offers a rewarding career path.

Responsibilities:
  • Investigate insurance claims thoroughly and impartially.
  • Interview claimants, witnesses, and other relevant parties.
  • Review insurance policies to determine coverage.
  • Inspect damaged property or review medical reports to assess the extent of loss.
  • Negotiate claim settlements with policyholders and their representatives.
  • Authorize payments for approved claims.
  • Maintain accurate and detailed claim files.
  • Ensure compliance with all applicable laws and regulations.
  • Provide excellent customer service throughout the claims process.
  • Collaborate with legal counsel on complex claims when necessary.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or a related field is preferred.
  • Proven experience as a Claims Adjuster or in a similar role.
  • Strong knowledge of insurance policies and claims procedures.
  • Excellent investigative, negotiation, and communication skills.
  • Ability to manage a caseload and meet deadlines.
  • Proficiency in claims management software.
  • Valid insurance adjuster license is a plus.
  • Strong ethical conduct and attention to detail.
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Insurance Claims Adjuster

520001 Krishna, Andhra Pradesh ₹45000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a diligent and professional Insurance Claims Adjuster to join their team in Vijayawada. This role is critical in assessing and processing insurance claims accurately and efficiently, ensuring fair settlements for policyholders. The ideal candidate will have strong analytical skills, excellent customer service abilities, and a thorough understanding of insurance policies and procedures. You will be responsible for investigating claims, gathering evidence, determining liability, negotiating settlements, and managing claim files from initiation to closure. This position requires field work to inspect damages and meet with claimants. Key responsibilities include:

  • Investigating insurance claims by interviewing claimants, witnesses, and medical providers.
  • Gathering and reviewing all relevant documentation, including police reports, medical records, and repair estimates.
  • Determining coverage based on policy terms and conditions.
  • Assessing the extent of damages or losses and estimating repair or replacement costs.
  • Negotiating fair settlements with policyholders and their representatives.
  • Explaining policy coverage and claim procedures to claimants.
  • Maintaining accurate and detailed claim files, documenting all actions taken.
  • Ensuring compliance with all state regulations and company policies.
  • Identifying potential fraudulent claims and initiating further investigation as needed.
  • Working closely with legal counsel, medical professionals, and repair specialists.
  • Managing a caseload of claims efficiently and meeting established timelines.
  • Providing excellent customer service throughout the claims process.
  • Attending training sessions to stay updated on industry trends and best practices.
  • Preparing reports on claim status and settlement outcomes.
  • Making recommendations for claim resolution.

A Bachelor's degree in a related field is preferred, or equivalent work experience in insurance. Prior experience as a claims adjuster or in a similar role within the insurance industry is highly desirable. Strong communication, negotiation, and problem-solving skills are essential. A valid driver's license and a clean driving record are required. You must be comfortable with regular travel within the assigned territory to conduct on-site inspections. A keen eye for detail and the ability to make sound judgments are crucial. Proficiency in claims management software is a plus. Join our client's reputable organization and play a key role in their commitment to serving policyholders.
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Insurance Claims Adjuster

390002 Vadodara, Gujarat ₹55000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is seeking a diligent and detail-oriented Insurance Claims Adjuster to join their team in Vadodara, Gujarat, IN . This role is responsible for investigating insurance claims, assessing damages, and determining coverage based on policy terms and conditions. The adjuster will interact with policyholders, witnesses, and other relevant parties to gather information and evidence. Key responsibilities include inspecting damaged property (e.g., vehicles, homes), documenting findings, negotiating settlements, and processing claim payments. You will ensure that claims are handled efficiently, fairly, and in compliance with regulatory requirements. The ideal candidate will possess strong analytical and problem-solving skills, with a keen eye for detail. Excellent communication and interpersonal skills are essential for interacting with claimants and managing sensitive situations. Previous experience in the insurance industry, particularly in claims adjusting or related roles, is highly preferred. A background in relevant fields such as automotive repair, construction, or legal studies can also be advantageous. This hybrid role requires some on-site presence for client meetings, inspections, and team collaboration, while also allowing for remote work to manage claims documentation and administrative tasks. You must be organized, self-motivated, and capable of managing a caseload effectively. Familiarity with claims management software is a plus. Join our client's reputable insurance firm and contribute to providing reliable support to policyholders during critical times. Your expertise will help ensure fair resolutions and maintain customer trust.
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