2 Classroom Management jobs in India
Student Support Associate
Posted 5 days ago
Job Viewed
Job Description
Location: Rohtak, Haryana
Type : Full-Time, In-Office
Job Summary:
The Student Support member role is a key position within our organization, primarily responsible for providing exceptional support to students who visit our support desk. This role requires strong English communication skills, a dedication to problem-solving, and a commitment to adhering to standard operating procedures to maintain the highest quality of service. If you are passionate about helping students succeed and thrive in their academic journey, this position is an ideal opportunity for you.
Key Responsibilities:
- Student Support: Interact with students who visit the support center, addressing their queries, concerns, and issues with professionalism and empathy.
- Query Resolution: Respond to student inquiries through various communication channels, including in-person visits, phone calls, ensuring prompt and accurate resolution of their queries.
- Standard Operating Procedures: Follow established standard operating procedures (SOPs) to ensure consistency in service delivery and maintain the highest quality of support.
- Communication : Communicate effectively with students, faculty, and staff, maintaining a high level of English proficiency in both written and spoken communication.
- Documentation : Maintain accurate and detailed records of student interactions, including the nature of queries, actions taken, and resolutions provided.
- Quality Assurance: Continuously strive to improve service quality, adhere to quality standards, and proactively identify opportunities for process enhancement.
- Team Collaboration: Collaborate with colleagues to share knowledge, best practices, and innovative solutions to support students effectively.
- Training and Development: Participate in training sessions and professional development activities to stay up-to-date with the latest information and best practices in student support.
- Feedback Handling: Gather and provide feedback from students to relevant departments for process improvement and enhancement of the student experience.
- Adaptability : Be open to occasional changes in responsibilities, such as assisting with special projects or other support tasks as needed.
Student Support & Admission Officer
Posted 16 days ago
Job Viewed
Job Description
Job Overview
We are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and coordinating with universities effectively.
Qualifications and Skills
- Experience in handling the admission process and guiding students through various admission stages effectively.
- Proven ability to coordinate with universities for student admissions and related processes. (Mandatory skill)
- Proficiency in providing comprehensive support to students, assisting them with any queries or issues they may face. (Mandatory skill)
- Understanding of the application process and the ability to manage it efficiently for multiple student profiles.
- Excellent communication and counseling skills to assist students in making informed admission decisions.
- Strong organizational skills with the ability to handle multiple tasks and meet deadlines.
- Detail-oriented and capable of ensuring accuracy in all admission-related documentation and records.
- Must possess good interpersonal skills to create a supportive and welcoming environment for students.
Roles and Responsibilities
- Guide prospective students through the entire admission process, ensuring a smooth and efficient experience.
- Coordinate with various universities to secure admissions and gather relevant information for students.
- Provide dedicated support to students, addressing any queries or concerns they have throughout their admission journey.
- Conduct student counseling sessions to provide tailored advice and support for educational decisions.
- Manage and process student applications, ensuring all information is accurate and complete.
- Maintain up-to-date knowledge of admission processes, requirements, and deadlines for different universities.
- Prepare and maintain student records, ensuring data confidentiality and accuracy.
- Collaborate with team members to improve admission processes and enhance student support services.
Be The First To Know
About the latest Classroom management Jobs in India !