Client Relations - Analyst (German)

Mohali, Punjab ISG (Information Services Group)

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

  • Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
  • Liaison between provider and ISG Advisory community
  • Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
  • Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
  • Drive and manage monthly/quarterly targets of usage of services per client assigned
  • Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
  • Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
  • Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

  • A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
  • Time management skills - The ability to juggle multiple projects with aggressive deadlines
  • Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
  • Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
  • Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
  • Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
  • Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
  • Fluent in German language

Education level:

  • Bachelor’s Degree with a diploma in Marketing/Operations
This advertiser has chosen not to accept applicants from your region.

Client Relations - Analyst (German)

Panchkula, Haryana ISG (Information Services Group)

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

  • Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
  • Liaison between provider and ISG Advisory community
  • Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
  • Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
  • Drive and manage monthly/quarterly targets of usage of services per client assigned
  • Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
  • Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
  • Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

  • A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
  • Time management skills - The ability to juggle multiple projects with aggressive deadlines
  • Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
  • Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
  • Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
  • Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
  • Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful
  • Fluent in German language

Education level:

  • Bachelor’s Degree with a diploma in Marketing/Operations
This advertiser has chosen not to accept applicants from your region.

Client Support Specialist

Mohali, Punjab Scry AI

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Position: Client Support Specialist

Location: India (Remote)

Employment Type: Full-Time

Schedule: Monday to Friday, Day Shift


Company Description

Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and operational domains), Auriga® (Enterprise Knowledge Intelligence Platform), and Concentio® (IoT + AI platform for real-time monitoring and automation). Founded in 2014, we combine proprietary AI algorithms, domain-specific ontologies, and enterprise-grade integration capabilities to serve industries including finance, logistics, insurance, utilities, manufacturing, and construction.


Position Overview

We’re seeking a Client Support Specialist who will serve as the primary point of contact for our clients, ensuring they maximize the value of Scry AI’s solutions. This role requires a mix of strong communication, technical problem-solving, and customer relationship management skills. You’ll work closely with product, engineering, and sales teams to ensure seamless onboarding, issue resolution, and proactive client engagement. The ideal candidate is empathetic, detail-oriented, and thrives on helping clients succeed while representing their needs internally.


Key Responsibilities

Client Engagement & Support

  • Act as the first point of contact for client inquiries, providing timely and professional responses.
  • Manage onboarding and training sessions to ensure smooth adoption of Scry AI platforms.
  • Troubleshoot issues related to Collatio®, Auriga®, and Concentio®, coordinating with technical teams as needed.


Relationship Management

  • Build strong relationships with client stakeholders, ensuring satisfaction and long-term engagement.
  • Proactively identify client challenges and provide solutions or escalate appropriately.
  • Gather client feedback to influence product improvements and roadmap priorities.


Documentation & Reporting

  • Maintain accurate records of client interactions, issue resolutions, and support tickets.
  • Create and update knowledge base articles, FAQs, and training materials to empower clients.
  • Generate regular reports on client health, support metrics, and recurring issues.


Collaboration

  • Partner with product managers, engineers, and sales teams to deliver client success.
  • Coordinate with marketing and training teams to ensure clients receive updated collateral and product guides.


Qualifications

  • Bachelor’s degree in Business, Computer Science, or related field.
  • 2+ years of experience in client support, technical support, or customer success, preferably in SaaS, AI, or enterprise technology.
  • Strong understanding of enterprise software and ability to learn technical details quickly.
  • Excellent communication, problem-solving, and relationship-building skills.
  • Familiarity with CRM, ticketing, or support platforms (e.g., Zendesk, Salesforce, HubSpot).
  • Ability to manage multiple client accounts in a fast-paced environment.


What We Offer

  • Work at the forefront of AI innovation in high-impact industries.
  • A client-facing role with opportunities to build long-term relationships with global enterprises.
  • Competitive compensation and performance incentives.
  • Professional development opportunities in AI, enterprise technology, and client success management.


Tip for candidates

If this role interests you, then follow our page to stay updated on similar future job openings and insights.

This advertiser has chosen not to accept applicants from your region.

Client Support Specialist

Panchkula, Haryana Scry AI

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Position: Client Support Specialist

Location: India (Remote)

Employment Type: Full-Time

Schedule: Monday to Friday, Day Shift


Company Description

Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and operational domains), Auriga® (Enterprise Knowledge Intelligence Platform), and Concentio® (IoT + AI platform for real-time monitoring and automation). Founded in 2014, we combine proprietary AI algorithms, domain-specific ontologies, and enterprise-grade integration capabilities to serve industries including finance, logistics, insurance, utilities, manufacturing, and construction.


Position Overview

We’re seeking a Client Support Specialist who will serve as the primary point of contact for our clients, ensuring they maximize the value of Scry AI’s solutions. This role requires a mix of strong communication, technical problem-solving, and customer relationship management skills. You’ll work closely with product, engineering, and sales teams to ensure seamless onboarding, issue resolution, and proactive client engagement. The ideal candidate is empathetic, detail-oriented, and thrives on helping clients succeed while representing their needs internally.


Key Responsibilities

Client Engagement & Support

  • Act as the first point of contact for client inquiries, providing timely and professional responses.
  • Manage onboarding and training sessions to ensure smooth adoption of Scry AI platforms.
  • Troubleshoot issues related to Collatio®, Auriga®, and Concentio®, coordinating with technical teams as needed.


Relationship Management

  • Build strong relationships with client stakeholders, ensuring satisfaction and long-term engagement.
  • Proactively identify client challenges and provide solutions or escalate appropriately.
  • Gather client feedback to influence product improvements and roadmap priorities.


Documentation & Reporting

  • Maintain accurate records of client interactions, issue resolutions, and support tickets.
  • Create and update knowledge base articles, FAQs, and training materials to empower clients.
  • Generate regular reports on client health, support metrics, and recurring issues.


Collaboration

  • Partner with product managers, engineers, and sales teams to deliver client success.
  • Coordinate with marketing and training teams to ensure clients receive updated collateral and product guides.


Qualifications

  • Bachelor’s degree in Business, Computer Science, or related field.
  • 2+ years of experience in client support, technical support, or customer success, preferably in SaaS, AI, or enterprise technology.
  • Strong understanding of enterprise software and ability to learn technical details quickly.
  • Excellent communication, problem-solving, and relationship-building skills.
  • Familiarity with CRM, ticketing, or support platforms (e.g., Zendesk, Salesforce, HubSpot).
  • Ability to manage multiple client accounts in a fast-paced environment.


What We Offer

  • Work at the forefront of AI innovation in high-impact industries.
  • A client-facing role with opportunities to build long-term relationships with global enterprises.
  • Competitive compensation and performance incentives.
  • Professional development opportunities in AI, enterprise technology, and client success management.


Tip for candidates

If this role interests you, then follow our page to stay updated on similar future job openings and insights.

This advertiser has chosen not to accept applicants from your region.

Client Support Executive

Mohali, Punjab BRIDGING TECHNOLOGY

Posted today

Job Viewed

Tap Again To Close

Job Description

**Bridging Technologies is hiring for Client/Customer Service Executive**

Experience:2+yr (International BPO)

Location: Mohali

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

**Responsibilities**:

- Identify and resolve client queries and complaints in a professional and timely manner.
- Operating as the lead point of contact for any and all matters specific to your clients.
- Should be able to communicate effectively with the decision-makers and office managers of the business.
- Assist with business development activities and policies and procedures when required. -Excellent time management skills and ability to work on multiple roles in parallel.
- Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
- Should be able to handle the customers of the enrolled business using our platform
- Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.

**Skills**:

- Bachelor's degree is preferred.
- Minimum 2 yrs of work experience is mandatory.
- Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
- Strong working experience in the analysis of data and reporting.
- Knowledge of Ms-Excel is preferred. -Well versed with Customer/Client Service Concepts.
- Ability to work under pressure and prioritize tasks.
- Outstanding analytical, interpersonal, and organizational skills.
- Excellent problem-solving skills.
- Strong work ethics.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house!

**Salary**: ₹30,000.00 - ₹55,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Client Support Executive

Mohali, Punjab BRIDGING TECHNOLOGY

Posted today

Job Viewed

Tap Again To Close

Job Description

**Bridging Technologies is hiring for Client/Customer Service Executive**

Experience:2+yr (International BPO)

Location: Mohali

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

**Responsibilities**:

- Identify and resolve client queries and complaints in a professional and timely manner.
- Operating as the lead point of contact for any and all matters specific to your clients.
- Should be able to communicate effectively with the decision-makers and office managers of the business.
- Assist with business development activities and policies and procedures when required. -Excellent time management skills and ability to work on multiple roles in parallel.
- Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
- Should be able to handle the customers of the enrolled business using our platform
- Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.

**Skills**:

- Bachelor's degree is preferred.
- Minimum 2 yrs of work experience is mandatory.
- Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
- Strong working experience in the analysis of data and reporting.
- Knowledge of Ms-Excel is preferred. -Well versed with Customer/Client Service Concepts.
- Ability to work under pressure and prioritize tasks.
- Outstanding analytical, interpersonal, and organizational skills.
- Excellent problem-solving skills.
- Strong work ethics.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house!

**Salary**: ₹30,000.00 - ₹55,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Client Support Executive

Mohali, Punjab BRIDGING TECHNOLOGY

Posted today

Job Viewed

Tap Again To Close

Job Description

**Bridging Technologies is hiring for Client/Customer Service Executive**

Experience:1+yr (International BPO/KPO)

Location: Mohali

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

**Responsibilities**:

- Identify and resolve client queries and complaints in a professional and timely manner.
- Operating as the lead point of contact for any and all matters specific to your clients.
- Should be able to communicate effectively with the decision-makers and office managers of the business.
- Assist with business development activities and policies and procedures when required. -Excellent time management skills and ability to work on multiple roles in parallel.
- Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
- Should be able to handle the customers of the enrolled business using our platform
- Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.

**Skills**:

- Bachelor's degree is preferred.
- Minimum 2 yrs of work experience is mandatory.
- Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
- Strong working experience in the analysis of data and reporting.
- Knowledge of Ms-Excel is preferred. -Well versed with Customer/Client Service Concepts.
- Ability to work under pressure and prioritize tasks.
- Outstanding analytical, interpersonal, and organizational skills.
- Excellent problem-solving skills.
- Strong work ethics.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house!

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 1 year (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Client relations Jobs in Panchkula !

Client Support Executive

Mohali, Punjab BRIDGING TECHNOLOGY

Posted today

Job Viewed

Tap Again To Close

Job Description

**Bridging Technologies is hiring for Client Executive**

Experience: 2+yr (International Voice)

Location: Mohali

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

**Responsibilities**:

- Identify and resolve client queries and complaints in a professional and timely manner.
- Operating as the lead point of contact for any and all matters specific to your clients.
- Should be able to communicate effectively with the decision-makers and office managers of the business.
- Assist with business development activities and policies and procedures when required. -Excellent time management skills and ability to work on multiple roles in parallel.
- Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
- Should be able to handle the customers of the enrolled business using our platform
- Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.

**Skills**:

- Bachelor's degree is preferred.
- Minimum 2 yrs of work experience is mandatory.
- Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
- Strong working experience in the analysis of data and reporting.
- Knowledge of Ms-Excel is preferred. -Well versed with Customer/Client Service Concepts.
- Ability to work under pressure and prioritize tasks.
- Outstanding analytical, interpersonal, and organizational skills.
- Excellent problem-solving skills.
- Strong work ethics.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house!

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Client Support Executive

Mohali, Punjab BRIDGING TECHNOLOGY

Posted today

Job Viewed

Tap Again To Close

Job Description

**Bridging Technologies is hiring for Client Executive**

Experience: 2+yr (International Voice)

Location: Mohali

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

**Responsibilities**:

- Identify and resolve client queries and complaints in a professional and timely manner.
- Operating as the lead point of contact for any and all matters specific to your clients.
- Should be able to communicate effectively with the decision-makers and office managers of the business.
- Assist with business development activities and policies and procedures when required. -Excellent time management skills and ability to work on multiple roles in parallel.
- Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
- Should be able to handle the customers of the enrolled business using our platform
- Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.

**Skills**:

- Bachelor's degree is preferred.
- Minimum 2 yrs of work experience is mandatory.
- Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
- Strong working experience in the analysis of data and reporting.
- Knowledge of Ms-Excel is preferred. -Well versed with Customer/Client Service Concepts.
- Ability to work under pressure and prioritize tasks.
- Outstanding analytical, interpersonal, and organizational skills.
- Excellent problem-solving skills.
- Strong work ethics.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house!

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Client Support Executive

Mohali, Punjab BRIDGING TECHNOLOGY

Posted today

Job Viewed

Tap Again To Close

Job Description

**Bridging Technologies is hiring for Client Executive**

Experience: 2+yr (International Voice)

Location: Mohali

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.

**Responsibilities**:

- Identify and resolve client queries and complaints in a professional and timely manner.
- Operating as the lead point of contact for any and all matters specific to your clients.
- Should be able to communicate effectively with the decision-makers and office managers of the business.
- Assist with business development activities and policies and procedures when required. -Excellent time management skills and ability to work on multiple roles in parallel.
- Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
- Should be able to handle the customers of the enrolled business using our platform
- Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.

**Skills**:

- Bachelor's degree is preferred.
- Minimum 2 yrs of work experience is mandatory.
- Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
- Strong working experience in the analysis of data and reporting.
- Knowledge of Ms-Excel is preferred. -Well versed with Customer/Client Service Concepts.
- Ability to work under pressure and prioritize tasks.
- Outstanding analytical, interpersonal, and organizational skills.
- Excellent problem-solving skills.
- Strong work ethics.

**Shift Timing: US Shifts**

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house!

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (preferred)

Work Location: In person
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Client Relations Jobs View All Jobs in Panchkula