39,535 Client Relationship Management jobs in India
Client Relationship Management
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Job Description
We are hiring an Executive Account Management to build, maintain, and strengthen long-term
relationships with clients by understanding their needs, providing tailored solutions, and ensuring
high levels of customer satisfaction by acting as the primary point of contact between the client and the organization, ensuring seamless communication, service delivery, and overall account success.
Responsibilities:
- Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner
- Coordinate with respective stake holders for cashless claim settlement and resolution
- Explain claim decisions, deductions and provide status updates clearly to customers and agents.
- Escalate unresolved issues following the defined escalation matrix to get quicker resolutions & communicate the same to the customers.
- Receive and verify the completeness of claim documents; advise on any pending or missing documents.
- Coordinate with the inward team for claim registration and ensure proper documentation flow.
- Allocate claims to the processing team for timely action.
- Liaise with the enrollment team to ensure policy registration for both cashless and reimbursement claims.
- Allocate claims to the processing team for timely action.
- Liaise with the enrollment team to ensure policy registration for both cashless and reimbursement claims.
- Monitor and follow up on all queries using claim numbers until full resolution.
- Maintain weekly reports detailing claims, queries, and their respective TATs.
Key Qualifications:
- Any graduate - B Com/BBA/BCA/BA/B Sc.
- Strong interpersonal and communication skills (both verbal and written)
- Problem solving & escalation handling
- Teamwork & adaptability
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Client Relationship Management
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counselling
Job Summary:
We are seeking a dynamic and enthusiastic intern to join our Client Relationship Management team. This internship is ideal for students or fresh graduates who wish to gain practical exposure in student counseling and relationship-building. The intern will actively interact with students, promote our courses, and support recruitment initiatives. The candidate must possess excellent communication skills, especially in spoken English, as clear, confident interaction is essential to this role. This position provides hands-on learning, engagement, and professional development opportunities in the education and wellness sector.
Key Responsibilities:
- Build and maintain strong relationships with students.
- Counsel and guide students about our courses with clear, confident, and fluent spoken English.
- Participate in college visits, seminars, and recruitment drives for brand promotion.
- Handle inquiries from students with professionalism and provide timely follow-ups.
- Collect feedback and support activities that enhance engagement and satisfaction.
- Maintain accurate records of interactions and assist in report preparation.
- Work with the senior team to implement strategies for student recruitment and relationship growth.
Qualifications & Skills:
- Pursuing or recently completed graduation/post-graduation (preferably in management, marketing, or related field).
- Excellent spoken and written English with strong interpersonal skills.
- Confident communicator with presentation abilities.
- Proactive, eager to learn, and adaptable.
- Basic knowledge of MS Office and online communication tools.
What You Will Gain:
- Real-world exposure to client relationship management and student counseling.
- Enhanced communication, presentation, and counseling skills.
- Internship certificate upon successful completion.
Client Relationship Management- Intern
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1. CRM Intern
We're Hiring: CRM Intern (Business Development)
Location: Hyderabad, Telangana | On-site
Internship Duration: 3 months
Working Hours: Full-time (10 am to 6:30 pm)
Stipend: /- per month
Key Responsibilities:
· Assist in updating and managing CRM databases
· Analyze customer interactions and suggest improvements
· Support sales and marketing teams with CRM data
· Help with lead generation and tracking performance metrics
· Cross-functional collaboration
We're Looking For:
· Students seeking internship opportunities while pursuing BBA or recent graduates in Business Administration, or related fields
· Strong organizational and communication skills
· Proactive attitude and eagerness to learn
· Familiarity with MS Office
Perks:
· Real-world CRM project experience
· Mentorship from experienced professionals
· Dynamic and friendly work environment
· Full access and exposure to actual business environment
· Potential Pre-Placement Offer (PPO)
Job Type: Internship
Contract length: 3 months
Pay: ₹4, ₹6,000.00 per month
Work Location: In person
Manager- Client Relationship Management
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Role & responsibilities
- Review the performance of all the key Pan India accounts and address the possible areas of improvement to enhance stakeholder satisfaction.
- Be a team player and leader by periodically reviewing the team's performance, setting goals and targets, and encouraging upskilling for efficient client management.
- Prepare interim performance reports for these accounts for both the internal and external stakeholders.
- Organize employee engagement sessions and upskilling for team members through training, coaching and any relevant mentoring sessions.
- Handle escalations and associated documentation if any.
- Managing the key stakeholders of the assigned accounts and ensuring their employees have a seamless claims experience by making sure the services provided are per the agreed SLA
Essential Qualification:Any graduate degree from a recognized Indian University
Recommended Experience:
- Having 5+ years of experience working with TPAs and Brokers in General Insurance, Life Insurance, or Health Insurance
- Experienced in managing large accounts and a team members in either a TPA/Broker/Insurance/hospital
- Excels in market analytics while thriving in a customer-oriented role
- Comfortable working in an environment that fosters inter-departmental coordination and contribution
Interested candidate can share their resume to
Client relationship management fresher
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Role Description
This is a full-time role for a Client Relationship Manager. The Client Relationship Manager will be responsible for managing and nurturing client relationships, ensuring clients are satisfied with the services provided, and addressing any concerns or issues. Daily tasks include regular communication with clients, understanding their needs, and working closely with internal teams to deliver solutions. Additionally, the role involves tracking client interactions, maintaining accurate records, and identifying opportunities for account growth and retention.
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in customer relationship management (CRM) software
- Experience in account management or client services
- Good organizational and time management skills
- 0 - 1 years of Experience in the relevant industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
Client Relationship Management Intern
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Client Relations Intern - Northbridge Consulting, Ste N Sheridan, WY 82801, USA.
Indian GCC Address: Siena Tower, MAHAGUN MODERNE, Sector 78, Noida, Uttar Pradesh, India
What We Offer:
• *Stipend of 12,000 per month.
• Internship certificate.
Client Relationship Management Intern
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Company Description
At NorthBridge Consulting, we redefine what academic support means for students. Founded by a driven team of educators and consultants, we have become a trusted partner for college students across the United States. Our mission is to empower students to succeed academically, professionally, and personally by offering structured support systems tailored to their unique academic goals.
Role Description
Assist in customer acquisition by reaching out to prospective clients.
Support customer retention through relationship management.
Maintain records of leads, conversions, and client interactions.
What We Offer:
• Stipend of ₹12,000 per month.*
• I rnship certificate & recommendation letter upon successful completion.
• aining & mentorship to build skills in International client management.
• portunity to convert to a full-time Client Manager role based on performance.
Requirements:
Open to college students and recent graduates.
Strong command over written English (mandatory).
Willingness to work on-site (Sector 78, Noida).
-
Comfortable working in early US shift timings (5:30 AM – 12 PM IST)
- You can choose which days of the week you'd like to work based on your availability
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Client Relationship Management Executive
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Handle day-to-day communication with dealers & retailers.
Share new collection updates, offers & schemes with clients.
Follow up for payments politely & maintain outstanding reports.
Manage dealer database, orders & payment records in Excel/CRM.
VP, Client Relationship Management
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Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Pune office. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Relationship Manager / Assistant Vice President / Vice President – Corporate Segment
We will count on you to:
- Identify client needs and develop action plan for servicing them
- Responsible for new business generation.
- Build and maintain relationships with key stakeholders internally and externally.
- Focus on servicing existing client relationships and expanding the opportunities in the existing base
- Identify client needs and develop marketing strategy and action plan for assigned clients.
- Gather & share market intelligence with leadership teams at regular frequencies.
- Ability to work in conjunction with Global team on various tools, supporting local relationships for arriving at required results
- Offering technical support function to the Direct Sales Team & Servicing Teams.
- Responsible for providing leadership, support and guidance to the team.
- Conduct trainings for colleagues, mentor & coach team members to support their growth within the firm.
- Booking and Invoicing of Business on Time
- Co-ordination with other practices of Marsh with collaboration approach for exploring portfolio level penetration in client relationship (Cross sell for other Non-EB portfolios)
- Create succession-planning roadmap for all in-scope positions.
- Collaborate with all key internal functions to deliver best in class service to your clients.
- Conduct Webinars for prospect and clients on key issue facing the industry or launching of new products.
- Demonstrate and drive Best Practices in Benefits Design, Risk Consulting & Analysis.
- Negotiation and Coordination with Global Client Executives for Mercer and Marsh Global referred accounts.
What you need to have:
- Ability to manage & build relationships with internal and external customers, insurance partners and servicing vendors.
- Domain Knowledge preferred.
- MBA degree
- Technical knowledge - MS Office – Word, Excel and Outlook
- 5+ years’ of experience in managing corporate clients Prima facie, prior experience should relevant only when candidate has managed client (insured) facing role.
What makes you stand out?
- Strong analytical and problem solving and skills.
- Good communication skills.
- Ability to work independently and within a team.
- Organised, self-discipline and pro-active.
- Good multi-tasking ability.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.Com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Client Relationship Management / Account Management
Posted 590 days ago
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