10,608 Client Relationship Manager jobs in India

Client Relationship Manager

Maharashtra, Maharashtra Savitr Investments

Posted today

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Job Description

At Savitr Investments, we are on a mission to make investing simple, smart, and accessible. We are looking for a Client Acquisition Manager to drive our growth by bringing in new clients and helping them explore the best of what we offer – Demat Accounts, Mutual Funds, PMS/AIFs, Insurance, Loans, and even Unlisted Shares.


Key Responsibilities
  • Acquire new clients by opening Demat Accounts and ensuring their initial funding.
  • Identify and engage potential clients through events, referrals, data, and cold calling .
  • Meet monthly/quarterly acquisition targets and contribute to our expansion strategy.
  • Onboard a minimum of 5 clients per month , each with ₹50,000+ initial investment capital.
  • Build strong, long-term relationships with clients and provide continuous support.
  • Cross-sell and up-sell financial products (Mutual Funds, Insurance, PMS, AIFs, Unlisted Shares).
  • Identify new market opportunities and contribute to business growth.


Requirements
  • Bachelor’s degree preferred (Finance/Commerce background is a plus).
  • NISM 8 is required
  • Prior experience in client acquisition, sales, or financial services will be an advantage.
  • Strong communication & relationship management skills.
  • Hunger for growth, willingness to hustle, and a genuine interest in financial markets.
  • Location: Pune (Open to travel for client meetings)
This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Ahmedabad, Gujarat Aura - The Diet Clinic

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We’re Hiring


Client Relationship Manager

(Follow-up & Support)


Location: On-site in Ahmedabad


Aura The Diet Clinic, led by renowned nutritionist Hons (Dr) Saurabh Kaushik, offers personalized lifestyle and nutrition plans that blend science with culture and taste. With over 5000+ transformations and a strong presence across India, we focus on daily personal follow-ups, high accountability, and emotional support to help clients achieve lasting health goals.


Role Summary:


We are looking for a Client Relationship Manager to support our growing client base by maintaining consistent daily communication, motivation and accountability through calls, WhatsApp and messages. You’ll be the bridge between the client and the nutritionist ensuring they feel supported, stay on track, and get results.


Key Responsibilities:

Conduct daily follow-ups with clients via WhatsApp and calls.

Send reminders, meal nudges, motivational quotes, and check compliance.

Track client mood, motivation and progress using Google Sheets

Escalate any issues (health concerns, emotional setbacks, non-compliance) to the Head Nutritionist.

Maintain strong rapport and client satisfaction.

Coordinate with the nutritionist for plan updates or dietary changes.

Share weekly progress summaries with the team and client

Encourage referrals by delivering a great support experience.


Who You Are:

Excellent communicator – warm, clear and motivational in tone.

Highly organized and disciplined with follow-up tasks.

Empathetic you genuinely care about people’s health journeys.

Comfortable using WhatsApp Business, Excel/Google Sheets, Google Drive.

Preferably has basic knowledge lifestyle

Bonus: Experience in wellness, counselling, coaching, or client service roles.


Qualifications & Experience

Minimum: Graduate in any field

Preferred: Diploma or Counselling / Health Sciences

Fluent in Hindi & English

Experience : 1-2 Yrs



Working Hours:

10 AM to 7 PM (with flexibility as per client response patterns)

6 days a week (Sunday Off)



Why Join Us?

Work with one of India’s most credible and inspiring nutritionists

Make a real impact in people’s lives

Learn the science behind lifestyle transformations

Grow in a fast-paced wellness brand with national reach


Interested to join Team Aura mail us your resume on or call us at


This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Noida, Uttar Pradesh TECEZE

Posted 11 days ago

Job Viewed

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Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Noida

Department: Customer Success

Reports To: Head of Account Management


Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.


Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.


Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages


Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews


#teceze

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Hyderabad, Andhra Pradesh TECEZE

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Hyderabad

Department: Customer Success

Reports To: Head of Account Management


Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.


Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.


Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages


Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews


#teceze

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Chennai, Tamil Nadu TECEZE

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Chennai

Department: Customer Success

Reports To: Head of Account Management


Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.


Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.


Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages


Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews

#teceze

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Mumbai, Maharashtra TECEZE

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Mumbai

Department: Customer Success

Reports To: Head of Account Management


Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.


Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.


Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages


Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews
This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Bengaluru, Karnataka TECEZE

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Bengaluru

Department: Customer Success

Reports To: Head of Account Management


Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.


Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.


Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages


Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews


#teceze

This advertiser has chosen not to accept applicants from your region.
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About the latest Client relationship manager Jobs in India !

Client Relationship Manager

Ahmedabad, Gujarat Aura - The Diet Clinic

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We’re Hiring

Client Relationship Manager

(Follow-up & Support)

Location: On-site in Ahmedabad

Aura The Diet Clinic, led by renowned nutritionist Hons (Dr) Saurabh Kaushik, offers personalized lifestyle and nutrition plans that blend science with culture and taste. With over 5000+ transformations and a strong presence across India, we focus on daily personal follow-ups, high accountability, and emotional support to help clients achieve lasting health goals.

Role Summary:

We are looking for a Client Relationship Manager to support our growing client base by maintaining consistent daily communication, motivation and accountability through calls, WhatsApp and messages. You’ll be the bridge between the client and the nutritionist ensuring they feel supported, stay on track, and get results.

Key Responsibilities:

Conduct daily follow-ups with clients via WhatsApp and calls.

Send reminders, meal nudges, motivational quotes, and check compliance.

Track client mood, motivation and progress using Google Sheets

Escalate any issues (health concerns, emotional setbacks, non-compliance) to the Head Nutritionist.

Maintain strong rapport and client satisfaction.

Coordinate with the nutritionist for plan updates or dietary changes.

Share weekly progress summaries with the team and client

Encourage referrals by delivering a great support experience.

Who You Are:

Excellent communicator – warm, clear and motivational in tone.

Highly organized and disciplined with follow-up tasks.

Empathetic you genuinely care about people’s health journeys.

Comfortable using WhatsApp Business, Excel/Google Sheets, Google Drive.

Preferably has basic knowledge lifestyle

Bonus: Experience in wellness, counselling, coaching, or client service roles.

Qualifications & Experience

Minimum: Graduate in any field

Preferred: Diploma or Counselling / Health Sciences

Fluent in Hindi & English

Experience : 1-2 Yrs

Working Hours:

10 AM to 7 PM (with flexibility as per client response patterns)

6 days a week (Sunday Off)

Why Join Us?

Work with one of India’s most credible and inspiring nutritionists

Make a real impact in people’s lives

Learn the science behind lifestyle transformations

Grow in a fast-paced wellness brand with national reach

Interested to join Team Aura mail us your resume on or call us at

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Chennai, Tamil Nadu TECEZE

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Chennai

Department: Customer Success

Reports To: Head of Account Management

Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.

Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.

Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages

Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews

#teceze

This advertiser has chosen not to accept applicants from your region.

Client Relationship Manager

Hyderabad, Andhra Pradesh TECEZE

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Client Relationship Manager / Key Account Manager

Location: Hyderabad

Department: Customer Success

Reports To: Head of Account Management

Role Overview:

We are looking for a highly driven and experienced Client Relationship Manager / Key Account Manager with 5+ years of expertise in managing strategic enterprise accounts. The ideal candidate will be responsible for delivering profitable growth through strong client relationships, proactive account management, and financial ownership. You will work closely with internal teams to ensure client success while identifying and executing new revenue opportunities within your portfolio.

Key Responsibilities:

  • Own and manage key client accounts, serving as the primary point of contact and trusted advisor.
  • Build deep client relationships through consistent communication, onsite visits, and strategic engagement.
  • Understand the client’s business goals, organizational structure, and pain points to align services effectively.
  • Ensure high levels of client satisfaction, loyalty, and retention.
  • Drive revenue growth through strategic account farming—identifying cross-sell and up-sell opportunities.
  • Present tailored solutions that align with client needs and future growth strategies.
  • Meet and exceed monthly and quarterly revenue and profitability targets for assigned accounts.
  • Manage full P&L responsibility for your accounts, including forecasting, cost control, and margin improvement.
  • Collaborate with internal teams (finance, delivery) to resolve billing discrepancies, minimize financial risks, and maintain profitability.
  • Monitor and optimize account financial health regularly.
  • Conduct structured monthly reviews with clients to track KPIs, SLAs, project delivery, and future.
  • Prepare detailed account review documents and strategic action plans.
  • Address concerns and resolve client escalations with urgency and professionalism.
  • Conduct regular in-person visits to client sites, building trust with key stakeholders across all levels.
  • Represent the organization in review meetings, industry forums, and client events.
  • Foster multi-level relationships within client organizations to identify decision-makers and influencers.
  • Collaborate with cross-functional teams (technical, operations, marketing) to ensure smooth service delivery and client success.
  • Maintain up-to-date CRM entries, activity logs, pipeline status, and forecast reports.
  • Provide periodic reports to leadership on account performance, risks, and expansion opportunities.

Key Performance Indicators (KPIs):

  • Achievement of assigned revenue and margin targets
  • Growth in account revenue (YoY, QoQ)
  • New services/revenue streams activated per client
  • Client satisfaction scores (CSAT, NPS)
  • Frequency of client site visits and engagement quality
  • Account renewal and retention rates
  • Reduction in overdue payments and cost leakages

Requirements:

  • 5+ years of experience in client relationship management, key account management, or enterprise sales
  • Bachelor’s or Master’s degree in Business, Marketing, or related field (MBA preferred)
  • Proven track record in growing enterprise accounts and achieving financial targets
  • Strong communication, negotiation, and interpersonal skills
  • Experience managing P&L and preparing business performance reports
  • Willingness to travel for client meetings and reviews

#teceze

This advertiser has chosen not to accept applicants from your region.
 

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