16,391 Client Service jobs in India

India

Operations

Investment Bank

Job Reference #

BR

City

Hyderabad

Job Type

Full Time

Your role

Key Responsibilities

• The candidate will be expected to continually develop and maintain, through proactive engagement, the client's trust and confidence and overall satisfaction in our service delivery, anticipating their requirements and handling ongoing client queries. They will be required to know their client accounts and service needs, ensuring clients receive the best possible support UBS can offer.
• The candidate will be expected to own client queries and drive them through to resolution, ensuring a variety of client queries are handled with due care and attention and responded to within agreed time frames and always with consideration of the client's needs and expectations. They will be expected to work with the relevant internal teams to resolve client queries and deliver the right client experience. They will be required to handle any client complaints in a timely and sensitive manner, in accordance with internal procedures, keeping clients informed and managing the relationship to mitigate the impact of dissatisfaction.
• The candidate will be the primary point of contact for a number of key UBS clients across a range of asset classes.
• The candidate will be required to produce periodic MIS related to the work they undertake and the team.
• The candidate will be expected to participate proactively in the continuous improvement of our control environment, policies and procedures, including writing and updating team policies, procedures and presentations as necessary.

Projects

• The candidate will contribute to project initiatives that seek to improve our service, effectiveness and efficiency, or which impact the business, its products and its clients.
• The candidate will be expected to contribute thought leadership to both projects and management of client relationships, from time to time, they may be asked to lead on projects representing the client and the team.
• In all cases they will be responsible and accountable for ensuring that changes deliver the right client experience, as well manage risk to our business.

Value-add

• The candidate will be responsible for organising and hosting client Due Diligence meetings and Service Review meetings. This will include coordinating with internal teams to ensure business areas are appropriately represented and that the agenda is suitable to client needs.
• The candidate will be expected to have a good understanding of the financial markets and regulatory changes and consider how this may impact any client arrangements.
• The candidate will be expected to partner with the Sales teams and other business stakeholders to develop solutions for our clients, exploring our service capabilities and continually looking for ways to innovate and provide clients with improved and better service outcomes.

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Your team

The Cross Product Client Account Management team sits within ICLS (integrated client lifecycle services) and between the Businesses and the functional teams within the Bank. The team is passionate about ensuring UBS delivers outstanding client experience. We work directly with clients and our internal partners to meet our clients' needs, navigating UBS' internal organization to ensure we seek clients' requirements in a commercially appropriate way while mitigating risk for clients and the firm.

The team represents internally the client intent for new business/changing requirements and develops the awareness of industry trends, to drive improvements to our service preposition.

They are responsible for the ongoing service relationship with our clients, representing their needs to UBS operational teams and, vice- versa, representing capabilities to clients. The team provides specialist consultancy on operational service matters, both internally and with clients, and acts as a key authority in the client solution and implementation process.

As part of this, the team invests in partnerships with local industry participants such as clients' outsourced service providers to drive better outcomes for our clients and for UBS.

Your expertise

• A highly motivated individual who demonstrates a genuine interest in financial services and client service.
• Proven client management skills and service philosophy.
• An individual who demonstrates an organised, disciplined and methodical approach to work and able to manage time well whilst working in a sometimes pressured environment, with the ability to manage and prioritise work of self and others effectively to consistently meet business goals.
• A proactive team-player who understands that a highly organised team can drive better performance and can take the lead in driving through process improvements and change.
• An individual, who possesses an enthusiastic 'can do' attitude, is resourceful, proactive and can lead self and others with drive and determination and a willingness to learn and innovate
• An individual who is personable, confident and able to positively influence others, developing strong relationships with both clients and internal partners.
• Demonstrates an aptitude for problem solving and shows willingness to go the extra mile for clients.
• Confident, friendly and respectful, comfortable liaising with client and colleagues at all levels.
• Knowledge in Microsoft software such as Outlook, Word, Excel and PowerPoint.

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Client Service/ Customer Sales Executive

Company: Talisman Awards

Location: Charni Road, Mumbai

Full-Time: Monday to Saturday

(Alternate Saturday's Off)

10:00 AM – 6:00 PM

Reports to: Team Leader

Job Summary

We're looking for a results-driven Business Development and Sales Executive to drive growth, build strong relationships with clients, and deliver exceptional customer service. You'll be responsible for lead generation, client servicing, and ensuring timely execution of product specifications.

Key Responsibilities

1. Business Development:

• Generate leads and cold call prospective customers.

• Develop relationships with new and existing clients.

• Identify and pursue new business opportunities.

2. Client Servicing:

• Understand customer needs and provide effective solutions.

• Maintain strong working relationships with clients.

• Ensure timely execution of product specifications with design and production teams.

3. Sales Growth:

• Meet or exceed sales targets.

• Collaborate with internal teams to drive business growth.

4. Customer Relationship Management:

• Become the primary point of contact for assigned clients.

• Ensure customer satisfaction and retention.

Required Skills

1. Excellent communication and interpersonal skills.

2. Strong business development and sales skills.

3. Ability to learn new software quickly (e.g., customer service programs and databases).

4. Tenacity and drive to seek new business opportunities.

5. Strong problem-solving and analytical skills.

This role requires a proactive and results-driven individual who can build strong relationships with clients and drive business growth.

Company Overview:

Talisman Awards is a renowned manufacturer of bespoke trophies and recognition products, boasting a legacy of over 25 years. As a premier custom-trophy manufacturer, we deliver top-notch, personalized awards to a diverse clientele, including esteemed entities like BCCI, IPL, IIFA, and Filmfare. Our expertise lies in crafting unique, high-quality trophies that reflect the prestige and excellence of our clients.

Website:

Address: Udyog Mandir 257/A, 2nd Floor, JSS Road, Girgaon, Above Airtel Gallery, Mumbai

To Apply:

If you're ready to contribute to a growing legacy of excellence, send your resume and cover letter to:

Mrs. Elena Quadros

HR Executive – Talisman Awards

Job Type: Full-time

Pay: From ₹30,000.00 per month

Language:

• English (Required)
• Hindi (Preferred)

About Us:

At
Roligt

, we are one among the few other entities which are striving to create honest circular food systems that does immense goodness to the patrons, farming community and people involved in the process and we do it with the philosophy of
"PRIMIUM NON NOCERE"

means first to no harm. With our brand Cocoworks, we are here to craft and create health-forward food and drink choices that
actually taste amazing and carry the

pride of having
"
NO NONSENSE

stuff"
in them

. Our beverages, food choices are made with clean labels, meaning
no hidden nasties

, just honest ingredients for the conscious consumer and we apply minimal food processing techniques, sustainable packaging methodologies.

As a young, dynamic startup, we're scaling rapidly in the D2C space and redefining what it means to build a purpose-driven brand in India. If you're looking to be part of something disruptive, impactful, and inspiring, welcome to your dream role.

About the role:

The intern will be responsible for building strong relationships with existing corporate clients and developing new client partnerships. In addition, the intern will play a key role in organizing and executing pop-up activation events during the launch of dispensing machines at client sites.

Responsibilities

• Serve as the main point of contact for existing corporate clients, ensuring prompt responses and maintaining high levels of satisfaction.
• Research, identify, and reach out to potential corporate clients to expand the business network.
• Assist in onboarding new clients, coordinating logistics for dispensing machine installations, and supporting their launch events.
• Plan, organize, and manage pop-up activations at client locations, including engaging employees, sampling products, and promoting healthy eating.
• Monitor feedback from both clients and users during events, providing insights to product and operations teams for improvement.
• Prepare brief reports summarizing client interactions, event outcomes, and collected feedback.

Desired Qualities

• Strong verbal and written communication skills with a professional yet approachable attitude.
• Self-motivated, outgoing, and quick to adapt in a fast-moving startup environment.
• Genuine interest in health-focused food & beverage trends and brand building.
• Well-organized, with an ability to handle multiple client accounts and event logistics.
• Open to recent graduates from any field but preferred from a business administration/marketing background but not mandatory; prior exposure to sales, events, or client-facing roles is preferred but not mandatory.

Internship Benefits

• Hands-on experience with client management, marketing activations, and startup operations.
• Opportunity to make a meaningful impact on healthy workplace nutrition and brand growth.
• Opportunity to a full time role conversion post the internship completion.

• Early shift timings from 7:00 AM-4:00 PM IST
• 5 days working

Job Title: Client Service Coordinator

Location: Work from Office Noida

Job Type: Full-Time

___

Job Summary

We are seeking a proactive and detail-oriented Client Service Coordinator to join our team in Noida. This role involves working closely with the suppliers of our clients, managing communications, documentation, and compliance requirements. The ideal candidate will have a good understanding of BAS/IAS matters, and preference will be given to candidates with a commerce background, especially those with knowledge of invoicing, billing, and accounting, and experience using Xero accounting software.

___

Key Responsibilities

• Coordinate with suppliers on behalf of clients to ensure timely communication and documentation.
• Coordinate supplier onboarding, compliance checks, and information updates.
• Maintain accurate and up-to-date records in the system, ensuring all documentation is complete.
• Support clients with tasks related to Business Activity Statements (BAS) and Instalment Activity Statements (IAS), including data collation and preliminary reviews.
• Use Xero and related platforms to manage supplier details, transactions, and reporting.
• Work collaboratively with internal teams to ensure client expectations and regulatory requirements are met.
• Maintain high standards of confidentiality, accuracy, and responsiveness in all interactions.

___

Requirements

• Proven experience in a client service, administration, or supplier coordination role.
• Familiarity with BAS/IAS processes and general accounting or compliance principles.
• Hands-on experience or strong familiarity with Xero is highly preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines efficiently.
• Any Graduate (Accounting or Commerce background is a plus), with sound knowledge of invoicing, billing, and accounting concepts.

Interested candidate can share CV at

.

Job Summary:

We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction.

Key Responsibilities:

Respond to client queries via phone, email, chat, or in person in a timely and courteous manner.

Provide accurate information about products, services, and company policies.

Address and resolve client concerns, complaints, or service issues professionally.

Maintain and update customer records and ensure data accuracy in CRM systems.

Collaborate with internal teams (sales, technical, billing) to address client needs.

Follow up with clients to ensure their satisfaction and identify additional service needs.

Maintain knowledge of company offerings, industry developments, and customer support trends.

Escalate complex or unresolved issues to the appropriate departments.

Responsibilities:

* Ensure customer satisfaction

* Manage client relationships

* Meet revenue targets

* Drive sales growth through biz dev

Role Description

We are seeking an experienced and client-focused Service Manager to join our Relationship Management team in the Wealth Management division. The successful candidate will be responsible for managing and enhancing relationships with our clients, ensuring exceptional service delivery, and driving client satisfaction.

Key Responsibilities

Act as a liaison between front-office relationship managers and various back-office departments to resolve client inquiries and requests efficiently

Process and monitor client transactions, account maintenance requests, and documentation

Manage and update client information in CRM and other relevant systems, ensuring data accuracy and completeness

Coordinate with internal teams (e.g., compliance, risk management, investment operations) to facilitate client service requests and problem resolution

Assist in the client onboarding process, including document collection, verification, and system setup

Prepare and distribute client reports, statements, and other correspondence as required

Monitor and track service level agreements (SLAs) to ensure timely resolution of client requests

Identify and escalate complex issues to appropriate channels for resolution

Contribute to the development and implementation of process improvements to enhance operational efficiency

Qualifications

Minimum of 3 years of experience in wealth management or financial services

Proficiency in CRM systems, financial platforms, and Microsoft Office suite

Excellent knowledge of KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures

Problem-solving and decision-making skills

Bachelor's degree in Business, Finance, Economics, or related field.

• Meet and network with builders, contractors, brokers, and local officials to get home loan leads.
• Promote company home loan products in your area through visits, events, and distribution of flyers.
• Identify people who are building houses and offer them loans.
• Collect and review loan applications using a tablet.
• Coordinate with the team to process loan approvals and collect necessary documents.

Job Types: Full-time, Permanent

Pay: ₹230, ₹280,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• English (Required)
• Kannada (Required)

Work Location: On the road

Role Description

We are seeking an experienced and client-focused Service Manager to join our Relationship Management team in the Wealth Management division. The successful candidate will be responsible for managing and enhancing relationships with our clients, ensuring exceptional service delivery, and driving client satisfaction.

Key Responsibilities

Act as a liaison between front-office relationship managers and various back-office departments to resolve client inquiries and requests efficiently

Process and monitor client transactions, account maintenance requests, and documentation

Manage and update client information in CRM and other relevant systems, ensuring data accuracy and completeness

Coordinate with internal teams (e.g., compliance, risk management, investment operations) to facilitate client service requests and problem resolution

Assist in the client onboarding process, including document collection, verification, and system setup

Prepare and distribute client reports, statements, and other correspondence as required

Monitor and track service level agreements (SLAs) to ensure timely resolution of client requests

Identify and escalate complex issues to appropriate channels for resolution

Contribute to the development and implementation of process improvements to enhance operational efficiency

Qualifications

Minimum of 3 years of experience in wealth management or financial services

Proficiency in CRM systems, financial platforms, and Microsoft Office suite

Excellent knowledge of KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures

Problem-solving and decision-making skills

Bachelor's degree in Business, Finance, Economics, or related field.