7,943 Client Service jobs in India

Client Service Associate and Client Service Specialist

Baripada, Orissa Nezda Technologies Inc.

Posted today

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Job Description

️Start this March!

Earn as much as P30,000!

Location: Ortigas Center, Pasig City

Qualifications:

College level (completed at least 2 years)

Strong verbal and written English communication skills

Amenable to work onsite and flexible in rotating shifts

Can Start on March 18 and or 25

Client Service Associate

Minimum of 2 years cumulative International voice experience handling Omni Channel and tech/basic troubleshooting.

Client Service Specialist

Minimum of 1 solid experience in airline accounts using GDS or reservations and ticketing tools.

Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.

Job Category: BPO Job Type: Full Time Job Location: Ortigas Pasig
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Client Service Manager

Ahmedabad, Gujarat Adosphere

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Job Description

About the Role

We are seeking an experienced Account Manager who can seamlessly blend creative insight

with strategic management. The ideal candidate will not only manage client relationships but

also contribute creatively to campaigns, ensuring ideas are both innovative and executable.

You’ll be the bridge between clients and our creative teams—translating visions into results

while driving excellence in execution.


Key Responsibilities

● Act as the primary point of contact for clients—building, nurturing, and maintaining long-

term relationships.

● Oversee end-to-end project delivery across campaigns, digital initiatives, and creative

assets.

● Collaborate with creative, design, and strategy teams to ensure campaigns meet both

brand and business objectives.

● Contribute to ideation sessions, bringing fresh creative perspectives that align with

client goals.

● Manage timelines, budgets, and resources effectively, ensuring projects are delivered on

time and within scope.

● Monitor performance metrics, prepare reports, and present insights to clients with

actionable recommendations.

● Identify opportunities to upsell and grow accounts through strategic planning and

innovative solutions.

● Lead and mentor junior team members, fostering a culture of creativity, accountability,

and excellence.

Requirements

● 6–7 years of proven experience in account management within advertising, creative, or

digital agencies.

● Strong creative orientation—ability to evaluate concepts, provide feedback, and think

beyond traditional formats.

● Solid managerial skills with experience leading teams and cross-functional

collaborations.

● Excellent communication, presentation, and interpersonal skills.

● Ability to handle multiple projects simultaneously in a fast-paced, deadline-driven

environment.

● Strong analytical mindset with comfort in reading data and shaping insights.

● Bachelor’s/Master’s degree in Marketing, Communications, Business, or related fields.


What We’re Looking For

● A strategic thinker with a creative soul.

● Someone who thrives in client-facing roles and can handle senior-level conversations

with ease.

● A natural team leader who inspires collaboration.

● An individual who respects deadlines as much as ideas.

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Client Service Manager

Navi Mumbai, Maharashtra Aparajitha Corporate Services (P) Ltd

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Job Description

Roles and Responsibilities:

  • Manage and oversee Establishment Compliance activities for clients.

  • Handle all establishment-related compliance requirements and ensure timely execution.

  • Review the status of Shops & Establishments (S&E), CLRA, and Trade Licenses with the team and drive closure within timelines.

  • Monitor and follow up on notices/inspections with the team to ensure effective resolution and closure.

  • Coordinate with clients to ensure timely completion of operational and compliance activities.

  • Follow up effectively to ensure clearance of outstanding payments for invoices raised.

  • Ensure that all team members adhere to compliance timelines and client requirements.

  • Lead the team, provide guidance, and conduct regular training sessions to build capability.

  • Undertake any other responsibilities as assigned by the Reporting Head.



Requirements

 

Educational Qualification - Post Graduate

Work Experience- 10 to 15 years in similar field




Requirements
Educational Qualification - Post Graduate Work Experience- 10 to 15 years in similar field
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Client Service - Associate

Mumbai, Maharashtra JPMorgan Chase & Co.

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Job Description

Join our dynamic team as a Client Service Delivery Associate and become a vital part of our mission to elevate client experiences.

As a Client Service Manager within the Custody Client Facing Team, you will oversee the operational management and control of the daily workflow, ensuring efficient and effective service delivery. Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs. Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward. This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.

Job responsibilities
  • Manage the workflow through the life cycle of Trades, Cash, FX, Corporate Action and Income products
  • Operationally manage and control the daily workflow within the Custody Client Facing team
  • Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
  • Ensure all daily controls and client query management are completed and signed off, including client service inquiry resolution, cash and stock break, event management, as well as all key metrics are produced as required
  • Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization
  • Conduct ongoing review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
  • Contribute to the strategic development of Global Custody products, Global Custody Client Facing team organization
  • Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in Settlements, Trade Support, Cash, Asset Servicing, Reconciliation, Risk and Control, and Custody within a financial institution
  • Bachelor’s degree or equivalent
  • Strong ability to learn ongoing stream of new markets, products, and processes
  • Strong risk and control awareness, including ability to effectively prioritize workloads and work to critical deadlines
  • Confident communication skills in all mediums to both internal and external clients.
  • Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
  • Preferred qualifications, capabilities, and skills
  • Ability to analyze a process and recommend ways to improve quality, control, and efficiency.
  • Drive continuous improvement initiatives for high-quality client experiences.
  • Analytical, problem-solving, critical thinking, and decision-making skills, with the ability to work independently and multi-task in a fast-paced environment.
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    Client Service Analyst

    Mumbai, Maharashtra JPMorgan Chase & Co.

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    Job Description

    If you want to be instrumental in delivering unparalleled customer service and operational excellence, you have found the right team.

    As a Client Service Delivery Analyst within JPMorganChase, you will be a key player in our service center operations, providing exceptional customer service and support. Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs. You will apply your knowledge of our products and services to resolve issues and enhance client relationships. Your ability to plan and manage your work, coupled with your developing skills in strategic planning, digital literacy, and process automation, will be crucial in achieving operational objectives. Your role will also involve collaborating with internal stakeholders, mitigating conflicts, all while maintaining a keen awareness of fraud prevention strategies.

    Job responsibilities
  • Process client transactions accurately and efficiently, leveraging your developing knowledge of our products and services.
  • Address client inquiries and troubleshoot issues, applying your understanding of our operating procedures and your developing skills in digital literacy and process automation.
  • Participate in the end-to-end change management process, applying your beginning proficiency in change management to influence others and mitigate stakeholder impact.
  • Required qualifications, capabilities, and skills
  • Knowledge or equivalent expertise in customer service operations, with a focus on transaction processing and troubleshooting.
  • Demonstrated ability to establish productive working relationships with internal stakeholders, with a focus on driving mutually beneficial outcomes.
  • Experience in using problem-solving techniques to identify and resolve issues, with a focus on improving operational efficiency.
  • Preferred qualifications, capabilities, and skills
  • Proficient in leveraging AI/ML technologies and implementing automation tools to enhance client solutions, streamline processes, and improve efficiency.
  • Proficient in driving continuous and process improvement initiatives to ensure high-quality client experiences.
  • Developing ability to apply cultural intelligence and data & tech literacy for effective engagement with diverse clients and innovative solutions.
  • Beginning knowledge of cybersecurity best practices to protect client data, with developing skills in quantitative reporting for informed decision-making.
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    Client Service Executive

    Thiruvananthapuram, Kerala CONNECTING 2 WORK

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    Job Description

    Job Description

  • Fresher can apply
  • The client services executive guides the campaign-building process.
  • From client communications and work flow to budgets and billing.
  • He needs to ensure client service requirements are met.
  • He is the bridge between the agency and the client .
  • He will need to brief the creative & media team and work with them to plan and implement the best advertising solutions for the client
  • He should be a team player who needs to work closely with colleagues including media planners & buyers, copywriters and the creative team.
  • He will need to research the clients products, services, plans, competitors & target markets.
  • This advertiser has chosen not to accept applicants from your region.

    Client Service Manager

    Navi Mumbai, Maharashtra Aparajitha Corporate Services (P) Ltd

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Roles and Responsibilities:

    • Manage and oversee Establishment Compliance activities for clients.

    • Handle all establishment-related compliance requirements and ensure timely execution.

    • Review the status of Shops & Establishments (S&E), CLRA, and Trade Licenses with the team and drive closure within timelines.

    • Monitor and follow up on notices/inspections with the team to ensure effective resolution and closure.

    • Coordinate with clients to ensure timely completion of operational and compliance activities.

    • Follow up effectively to ensure clearance of outstanding payments for invoices raised.

    • Ensure that all team members adhere to compliance timelines and client requirements.

    • Lead the team, provide guidance, and conduct regular training sessions to build capability.

    • Undertake any other responsibilities as assigned by the Reporting Head.



    Requirements

     

    Educational Qualification - Post Graduate

    Work Experience- 10 to 15 years in similar field



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    Client Service Representative

    Mumbai, Maharashtra Weekday AI

    Posted today

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    Job Description

    This role is for one of the Weekday's clients

    Salary range: Rs - Rs (ie INR 2.5-4 LPA)

    Min Experience: 1 years

    Location: Mumbai

    JobType: full-time

    Requirements

    Ideal Candidate:

    • Excellent email and verbal communication skills.
    • Strong interpersonal and negotiation abilities.
    • Strategic thinker, proactive, and able to work independently without constant direction.
    • Demonstrated success in client service with experience managing multiple projects.

    Responsibilities:

    • Manage sales, account relationships, and client servicing to ensure long-term partnerships.
    • Build and maintain strong client relationships while delivering excellent service.
    • Coordinate with internal teams to meet client expectations and drive satisfaction.
    • Handle multiple tasks with attention to detail; CRM knowledge is an added advantage.

    Qualifications:

    • Bachelor’s degree in Business, Marketing, or related field.
    • Experience in handling High-Net-Worth Individual (HNI) clients is preferred.
    • Hardworking with strong common sense and problem-solving abilities.

    Job Type: Full-time, Permanent

    Skills:

    • Client Handling
    • Client Relations
    • Client Coordination
    • Sales
    • B2B Sales
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    Client Service Analyst

    Mumbai, Maharashtra Deutsche Bank

    Posted today

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    Job Description

    Description

    Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks.

    What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

  • Provides support to clients on all day-to-day, service/ transactional related queries applying the highest standards primarily for Securities Services FPI /FDI clients who invest into the India market.
  • Closely work with Market entry team for guiding and on-boarding clients / work on guiding market entry norms.
  • Works closely with, but not limited to, onshore teams like Coverage, Sales, Product Managers and Operations to promote Corporate Bank/ Securities Services and resolve roadblocks that hinder closure of deals with thorough understanding of policies and compliance guidelines.
  • Liaises with overseas teams /clients to ensure globally / regionally consistent high standards in service solutions for clients
  • Coordinates and aligns closely with onshore Implementation Team.
  • Provides technical support for electronic banking platforms and self-service apps.
  • Escalates issues to onshore teams in timely manner to manage client expectation & relationship.
  • Escalates issues with respective L2 / L3 support teams if needed.
  • Work closely with onshore teams on E2E procedures and processes.
  • Prepares and provides MIS reports, internally / externally.
  • Contributes to Continuous Improvement activities leading to operational efficiencies
  • Your skills and experience

  • Have a minimum of 5 to 6 years’ client services / client facing experience overall and at least an year in the Securities Services business covering Custody & Clearing, Fund Services
  • Possess excellent communication skills, inter-personal skills and be a strong team player
  • Be able to handle/address day to day client requirement/queries and liaise with both clients and internal stakeholders related to but not limited to clients’ transactions inquiries, Trade settlements, Cash settlements, FX, Corporate actions, KYC requirements etc. 
  • Be pro-active and able to resolve and respond to clients’ requests and issues within the agreed turnaround times.
  • Be diligent and ensure quick escalations on key client issues or matters requiring senior management attention.
  • Be independent, self-starter and able to liaise with clients and internal stakeholders including senior management when required. Be a strong and committed team player.
  • Be well-versed with MS-Office applications. Project Management experience will be an added advantage.
  • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
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    Client Service Analyst

    Bengaluru, Karnataka Deutsche Bank

    Posted today

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    Job Description

    Description

  • Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too.
  • Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.
  • Create a sales & service environment across service team
  • Backup to service head
  • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

  • Best in class leave policy.
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above
  • Your key responsibilities

  • Ensure strict adherence to all internal and external guidelines (KYC & Money Anti Launderings, Audits)
  • Ensure proper monitoring of expenses and controlling costs, waiver tracking & lead management
  • Ensure proper display of all Regulatory Circulars in the Area
  • Proper Accurate processing of all account opening forms MF applications
  • Voucher Management, Rules of Custodianship, Key Management guidelines, are followed without any deviation
  • Exception handling / deferral tracking and monitoring
  • Suspicious transactions, large cash txn's, NR Credits are reviewed and the necessary process is followed as per the guidelines laid
  • Ensure Area has a clean Mystery Shopping Audit report both by Internal as well as
  • External auditors
  • Ensure proper tracking, responses and closures of all Customer Complaints within the committed TAT's.
  • Leading a team of Customer Service Executives and create a cross sell environment across the Service Team.
  • Ensuring best in class service standards to all the Area customers by synergizing with all the channels in the Area
  • Ensuring proper controls and access is maintained to the Cash / Locker Area at all times.
  • Any suspicious transaction must immediate! be reported to the supervising officer
  • Your skills and experience

  • Should have an experience of atleast 10-15 years in the Banking Industry wrt to Customer Service and Banking operations
  • Should possess the skill sets to handle customer queries and keep upto customer commitments
  • Should be well versed knowledge on Banking processes pertaining to day to day operations and rules
  • Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit
  • How we’ll support you

  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.
  • This advertiser has chosen not to accept applicants from your region.
     

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