11,504 Client Service Roles jobs in India
Client Relations
Posted today
Job Viewed
Job Description
Role Description This is a full-time on-site role for an Inside Sales Executive. The Inside Sales Executive will be responsible for generating new leads, hot leads and calling prospective clients, and providing customer support. The executive will also be responsible for offering financial products and services and meeting sales targets. QualificationsCommunication and Customer Service skillsLead Generation and Sales skillsCustomer Support skillsExcellent verbal and written communication skills in English, Hindi, and MarathiExcellent interpersonal and relationship-building skillsExperience in telesales or related fieldAttention to detail and ability to multitaskBachelor's/Post Graduate Degree in Marketing, Business Administration, or related field Experience in the banking/financial industry is a plus.
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
CLIENT RELATIONS SPECIALIST
Posted today
Job Viewed
Job Description
Position Summary The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs.
The CRS is responsible for being an advocate for the clients, as well as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as well as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following • Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients • Run point on following client retention processes to retain at risk relationships • Work with internal teams, client, and agent to achieve a high rate of client retention • User set-up and training of our client facing web-based payroll and custom reporting software • Work proactively to facilitate solutions as challenges present themselves • Maintain open communication regarding clients with the necessary internal teams • Assist in the tracking and completion of team projects and initiatives • Review weekly reports to assist with client retention efforts • Review monthly reports to analyze trends Track client repricing requests to ensure timely responses • Analyze data and review procedures and policies to determine answers to clients’ questions • File and maintain client records • Coordinate the resolution of client issues • Perform administrative support tasks, as needed, by the Client Relations team • Process and prepare memos, correspondence, or other documents • Schedule appointments and maintain and update appointment calendars • Act as support for their respective region when team members are traveling • Oversees the operational structural needs of the client to ensure data integrity • Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments • Escalate and resolve areas of concern, as raised by clients or internal departments • Monitor company performance against service level agreements and flag potential issues • Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives • Assist with the execution of the service plans by evaluating progress of activities and service requests • Collaborate with internal departments to ensure seamless delivery of services to clients.
Gather and distribute voice of customer feedback to appropriate internal departments • Build cross-functional partnerships to address issues and manage escalations.
Leverage internal relationships to identify opportunities, trends, and process improvements • Successfully manage client expectations in a fast-paced environment • Introduce and drive adoption of new products and services to client • Assist in announcing to clients, changes in compliance using various communication formats • Act as part of a team to continually develop and create improved processes and procedures • Performing annual deliverables client reviews • Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates • Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered.
Previous experience in
Client relations analyst
Posted 2 days ago
Job Viewed
Job Description
Client Relations Executive
Posted today
Job Viewed
Job Description
“PRINTBRIX” is a one stop solution of all your smart branding needs. Printbrix provides awesome #printing services in all over world. We deliver one stop branding smart branding and #packaging solution promptly & hassle Free that enables you to capitalize on your strength ensuring the fantastic quality.
**Glimpse of our products**:
- Corporate Gift Items
- Smart Innovative Products
- Smart Packages
- Business Start-up Branding Kit (Stage 1)
- Eco Friendly Products
- Essential #Smart Branding (Stage 2)
- Industry Specific Branding & #Printing Solution
**Responsibilities**:
- Building long-term relationships with key clients.
- Addressing customer concerns and complaints.
- Creating sales plans to generate revenue.
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams to address customers’ needs
**Exp**:
- 2+ years
**Salary **- As per standards
**Office Timings**: 10 am - 07 pm
**Job Timings**:Mon-Sat
**Location - **Noida
Kindly go through the job profile. If interested, please revert with your updated CV (In word doc) to proceed further.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹240,000.00 - ₹450,000.00 per year
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- How many years of total experience you have?
- Can you join immediately?
- Do you know MS- Office?
Client Relations Associate
Posted today
Job Viewed
Job Description
Process: Outbound Calls
Location: Kolkata, West Bengal
Salary Range: INR 15,000 - 16,000 + incentives
**Responsibilities**:
- Conduct outbound calls to customers who have applied for or enquired about home loan facilities.
- Explain loan products, interest rates, and eligibility criteria to potential customers.
- Understand customers' needs and provide tailored solutions to meet their requirements.
- Maintain accurate records of interactions and transactions.
- Follow up with leads and maintain a healthy pipeline of potential clients.
- Provide exceptional customer service by addressing inquiries and resolving issues.
- Achieve monthly targets for lead conversion and loan closures.
- Collaborate with the sales team to ensure a seamless customer experience.
- Stay up-to-date with industry trends and product knowledge.
Qualifications:
- A graduate degree in any discipline.
- Excellent communication skills
- Strong interpersonal and negotiation abilities.
- Customer-focused with a positive attitude.
- Ability to work in a fast-paced, target-driven environment.
- Basic computer skills and familiarity with CRM software (desirable).
- Prior experience in tele sales or customer service (preferred, but not mandatory).
What We Offer:
- Competitive salary and attractive incentives.
- Comprehensive training and professional development.
- Supportive and collaborative work environment.
- Opportunities for career growth and advancement.
- Employee benefits and wellness programs.
**Salary**: ₹15,000.00 - ₹16,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
Travel requirement:
- Up to 70% travel
Application Question(s):
- Are you able to work in a fast-paced, target-driven environment ?
- Are you comfortable with the salary package of 15k-16k ?
**Education**:
- Bachelor's (required)
**Experience**:
- Telemarketing: 1 year (required)
Ability to Commute:
- North Twenty Four Parganas, West Bengal (required)
**Speak with the employer**
Client Relations Executive
Posted today
Job Viewed
Job Description
- Help to resolve client’s query related to different verifications like Employment, Education and Criminal & Reference Checks.
- Ensure timely and accurate report delivery at defined productivity levels.
- Execute issue /query resolution and ensure proper documentation & follow-up.
- Ensure adherence to Client Service Level Agreements (SLAs).
- Identify, share and support operational improvements.
- Documentation
- Client Relation Management
- Portal Updation
- Coordinating between Vendors & Clients
- Responsible for work in the absence of Vendors(when the vendors are on leave)
- Vendor Management
- Following up with vendors by mail.
- Completing reports.
**Requirements**:
- Experienced and Fresher, both are welcome.
- Grammatically precise in written and spoken English.
- Good in MS Word.
**Keywords**:
- Vendor Management, Operations, Client Service, Client Relation, Customer Service, Customer Relation
**Job Location** - Noida, Sec - 135
**Salary** - 17k-20k pm
Pay: ₹17,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Work Location: In person
Client Relations Executive
Posted today
Job Viewed
Job Description
**Duties**
- Assist clients with
Be The First To Know
About the latest Client service roles Jobs in India !
Client Relations Representative
Posted today
Job Viewed
Job Description
To succeed as a Relationship Manager, you should have experience in the following areas:
Client-facing interactions, building and nurturing good relationships by understanding their needs, preferences, and investment objectives, offering personalized support and guidance throughout the sales journey to ensure satisfaction.
In-depth knowledge that influences client approaches and solution offerings,
A comprehensive understanding of the competitive landscape and associated product offerings,
Create persuasive sales pitches, presentations, and proposals that highlight the benefits of our projects and services, effectively conveying value propositions and negotiating terms to secure deals.
Keep accurate records of client interactions, activities, and deal pipelines through software, while preparing regular reports and forecasts to monitor progress against targets.
Set up new client accounts, documenting information either manually or digitally.
Actively listen to client concerns or post-sale complaints to identify the root cause of issues.
Build and maintain profitable relationships with clients and follow up through calls to ensure continued satisfaction.
Clearly explain project details to clients, ensuring they have a full understanding.
Manage inbound and outbound calls with customers in a professional manner.
Provide timely and appropriate solutions to customer inquiries and resolve issues swiftly.
Escalate complex cases to management, providing necessary background information for resolution.
Regularly update and maintain financial
Client Relations Representative
Posted today
Job Viewed
Job Description
To succeed as a Relationship Manager, you should have experience in the following areas:
Client-facing interactions, building and nurturing good relationships by understanding their needs, preferences, and investment objectives, offering personalized support and guidance throughout the sales journey to ensure satisfaction.
In-depth knowledge that influences client approaches and solution offerings,
A comprehensive understanding of the competitive landscape and associated product offerings,
Create persuasive sales pitches, presentations, and proposals that highlight the benefits of our projects and services, effectively conveying value propositions and negotiating terms to secure deals.
Keep accurate records of client interactions, activities, and deal pipelines through software, while preparing regular reports and forecasts to monitor progress against targets.
Set up new client accounts, documenting information either manually or digitally.
Actively listen to client concerns or post-sale complaints to identify the root cause of issues.
Build and maintain profitable relationships with clients and follow up through calls to ensure continued satisfaction.
Clearly explain project details to clients, ensuring they have a full understanding.
Manage inbound and outbound calls with customers in a professional manner.
Provide timely and appropriate solutions to customer inquiries and resolve issues swiftly.
Escalate complex cases to management, providing necessary background information for resolution.
Regularly update and maintain financial