587 Client Services jobs in India

Are you a passionate and detail-oriented person with a knack for making people happy? Fyncrafte Events & Experiences is looking for a Client Services Representative to join our team in Chennai. We're a company that turns dreams into reality, and we need someone who shares our passion for creating unforgettable moments.

As a Client Services Representative, you'll be the heart of our client relationships. You'll work closely with our clients from the first "hello" to the final "thank you," ensuring every event we plan is a seamless and joyful experience. Your daily tasks will include:

• Building strong relationships with clients and making sure they're thrilled with our service.
• Answering client questions and providing top-notch customer service.
• Coordinating with our creative and planning teams to ensure every detail is perfect.
• Handling important financial tasks like invoicing and budgeting for events.
• Multitasking and managing various client projects at once.

This is a full-time, on-site position at our office in Chennai.

Whether you're a recent graduate with a passion for events or have a few years of experience under your belt, we'd love to hear from you. This role is a great fit for:

• Passionate, creative freshers eager to dive into the world of events and hospitality.
• People with 0–3 years of experience in client services, event planning, or a related field.
  

We're looking for someone with a blend of people skills and organizational talent. If you have any of the following, you could be a great fit:

• A natural ability to connect with people and provide excellent customer service.
• A happy, talkative, and outgoing personality with a talent for making others feel comfortable.
• Strong communication skills, both written and verbal.
• A good grasp of finance, including invoicing and budgeting (or a willingness to learn!).
• Exceptional organizational skills and the ability to juggle multiple tasks with ease.
• A team player who thrives in a collaborative environment.
• A Bachelor's degree in Business, Marketing, Event Management, or a related field is a plus, but not required if you have the passion and skills!
  

If you're excited about creating magical moments and want to be part of a dynamic team, we encourage you to apply.

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Fyncrafte Events & Experiences LLP is dedicated to curating corporate & social events, and brand activations with a passion that transforms each occasion into a unique celebration. Join us and help us make dreams come true.

Job Title: Asst. Manager, Client Services Manager

Location: Bangalore

Work Mode: Full-time | 5 Days Working

Experience Required: 3–5 Years

About Us:

AdLift Marketing Pvt. Ltd. is a leading digital marketing agency delivering impactful results across SEO, Paid Media, and Content Marketing. With a dynamic team and a passion for performance, we work with top-tier clients to scale their digital presence.

Role Overview:

We are seeking a dynamic Asst. Manager, Client Services to manage and nurture client relationships for accounts. The ideal candidate will act as a bridge between the client and our internal digital team, ensuring timely execution, performance tracking, and client satisfaction.

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring clear communication and relationship management
• Understand client business goals and collaborate with internal SEO, Paid & Social teams to align strategies accordingly
• Prepare, present, and explain reports, campaign performance, and insights to clients
• Manage timelines, deliverables, and performance expectations for assigned accounts
• Proactively identify account growth opportunities and upsell additional services
• Handle escalations, client concerns, and troubleshoot challenges with a solution-oriented mindset
• Ensure timely renewals and high retention rates through proactive client engagement

Key Requirements:

• 3–5 years of experience in client servicing, preferably in digital marketing agencies
• Strong understanding of SEO, Paid, Social and digital marketing fundamentals
• Excellent communication, presentation, and client-handling skills
• Ability to manage multiple client accounts and coordinate with cross-functional teams
• Strong analytical skills with a data-driven approach to problem-solving
• A proactive attitude with the ability to work in a fast-paced environment
• Immediate joiners will be preferred

Join a fast-growing global platform transforming how startups raise capital.

We connect innovative founders with top-tier investors, simplifying the fundraising journey and enabling breakthrough innovation. We’re now hiring Client Service Interns who are passionate about startups, venture capital, and client success.

 What You’ll Do

• Conduct detailed market and industry research to support live client fundraising deals
• Assist in internal operations and client communication workflows
• Pursue our Venture Scout Certification and help identify high-potential startups
• Network with a global community of founders, VCs, and startup mentors

 What We’re Looking For

• Interest in investment banking, venture capital, or startup ecosystems
• Strong analytical, research, and communication skills
• Highly organized and detail-oriented
• Open to students, recent graduates, or entry-level professionals

 Internship Details

• Type: Part-time Internship
• Location: Remote / Work from Home
• Stipend: Fixed

 Launch your career in venture capital and client services.

Apply today to make your mark in the startup world!

Position- CS- Executive

Location- Hyderabad

Job responsibilities:

• Should have relevant experience in Client Servicing in an event management company for a minimum of 2 year.
• Understand requirements and details of each event. Understand clients' needs and wants
• Meet with clients and coordinate with them regularly
• Excellent at making presentations.
• Should be able to create pitch winning presentations and coordinate as a central resource with Creative and Operations for various inputs.
• Carefully oversee event happenings

Job Specifications:

• 2 to 4 years of experience in Event Management in the Client Servicing function
• Great interpersonal and communication skills
• Good time-management skills
• Sense of ownership and pride in your performance and its impact on company’s success
• Degree in Event Management or relevant field is preferred

To ensure seamless onboarding of leads from digital platforms (primarily Instagram), build strong client relationships, and actively convert inquiries into paying customers by aligning with the vision and values of Astro Vistaar.

Lead Handling (Daily Priority)

• Monitor all incoming messages, DMs, and comments on Instagram and other social platforms linked to running ads.
• Respond within 10–15 minutes during peak hours with clear, empathetic, and product-aware communication.
• Use pre-approved messaging templates and personalize where needed.
• Maintain a polite, wise-yet-warm tone aligned with Astro Vistaar’s brand voice.

Lead Qualification & Tagging

• Classify each lead based on interest: Courses, Spells, Products, or Consultations.
• Use internal CRM or tracking system (e.g. spreadsheet/Notion/WhatsApp tags) to log details: Name, Interest, Budget, Timeline, Follow-up Date.
• Disqualify politely if a lead is clearly misaligned.

Conversion Strategy

• Share the right offering link/post/resource based on their expressed need.
• Suggest the best-fit product or session if the client seems confused.
• Upsell or cross-sell where meaningful.
• Nudge undecided leads through testimonials, limited offers, and behind-the-scenes insights.

Customer Onboarding

• For every successful conversion, guide the client clearly through:
• Payment confirmation
• Product/course access instructions
• Follow-up timelines (e.g., when to expect delivery or session booking)
• Confirm all onboarding steps are understood by the client.

Client Relationship Management

• Check in after delivery/service (in 3–5 days).
• Maintain a warm connect through occasional festival wishes, check-ins, or value-adds.
• Escalate any dissatisfaction or refund request immediately to the co-founders.

Collaboration & Strategy Input

• Share weekly insights on what leads are asking, common objections, and what’s working.
• Suggest content or campaign ideas to improve conversions or address objections.
• Coordinate with marketing/design when templates or creatives are needed.

Reporting

• Daily tracker update before EOD:
• Number of leads received
• Number converted
• Hot/warm/cold classification
• Issues/escalations if any

• Empathy without over-promising
• A balance of professionalism and spiritual insight
• Quick learner of our offerings and inner process
• Reliable, accountable, and proactive

• Instagram (DMs, comments, story replies)
• WhatsApp Business
• Notion/Google Sheet for tracking (or CRM, if introduced)
• Canva (basic familiarity is a plus)
• Payment gateways (Razorpay, GPay, etc.)

• Response time average
• Conversion rate from inbound leads
• Client satisfaction (based on feedback or repeat purchase)
• Contribution to strategy or campaign improvement

White and Grey Media is a full-service advertising agency with over a decade of experience delivering impactful marketing solutions. Our expertise spans Social Media Marketing, Search Engine Optimisation, Outdoor Events & Activations, Photography, Website Development, Video Advertising, Filmmaking, and more.

We have successfully executed campaigns for clients across India, Australia, China, the UK, and the Middle East, helping them position their brands effectively in diverse markets. With a portfolio of 100+ notable accounts across sectors such as IT, FMCG, Healthcare, Construction, and Automobile, we bring strategic insight and creative excellence to every project.

We are looking for a competent Client Servicing Manager with 2+ years of experience in advertising, who manages excellent client relationships & finds business opportunities. You will be solely responsible for the preservation and expansion of our client base. The ideal candidate will be experienced in sales and client service. We expect you to be a reliable professional, able to balance client orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Job Responsibility

Building relationships with Existing Clients, understanding client requirements in detail through an email or telephonic discussion, organized Follow-ups with clients, ability to respond quickly to clients, and should be willing to go that extra mile for supporting clients.

• Meeting clients to discuss their advertising needs
• Working with the creative team to devise a campaign that meets the client’s brief and budget
• Presenting campaign ideas and costings to clients
• Briefing the creative team who will produce the adverts
• Negotiating with clients, solving any problems, and making sure deadlines are met
• Checking brand guidelines, proofreading, and reporting on the campaign’s progress to superiors
• Managing the account’s budget and invoicing the client
• Making ‘pitches’ to win new business, Managing the entire sales cycle from finding a potential client to securing a deal
• Unearthing new sales opportunities through networking and turning them into long-term partnerships
• Creating detailed business plans to reach predetermined goals and quotas
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Outstanding knowledge of MS Office latest IT, Social media tools, and Google Sheets.
• Excellent communication written and oral formats, Presentation skills, and ability to build relationships

CTC- 3 Lakhs to 5 Lakhs INR

Advertising or Digital Marketing Profiles will get preference.

Conceptz and Beyond is a professional communications and advertising studio based in Delhi, India, servicing clients across the globe. We specialize in developing communications and strategy, designing brand identity, marketing collateral, photoshoots, and films. Recently, we have implemented mixed reality and smart audio tours as part of our digital innovation initiatives. For more information, please visit us at conceptzandbeyond.com.

This is a full-time on-site role for a Client Services Representative located in Delhi, India. The Client Services Representative will be responsible for maintaining communication with clients, ensuring customer satisfaction, providing customer service, and assisting with financial queries. Daily tasks include managing client accounts, resolving issues, and coordinating with the internal team to meet client needs.

• Client Services and Customer Service skills
• Strong Communication skills
• Ability to ensure Customer Satisfaction
• Basic understanding of Finance
• Excellent problem-solving and organizational skills
• Ability to work collaboratively in a team environment
• Proficiency in MS Office and CRM software
• Bachelor's degree in Business, Communications, or a related field

Company Description

Blusteak Media is a creative digital marketing agency based in Kerala, specializing in result-oriented online marketing campaigns for ambitious brands. Founded in 2017 by Telson Thomas, Jaison Thomas,the company has grown to a team of over 55 members and services more than 100+ clients across 4 continents. The team excels in online sales, branding, copywriting, and social media management. Additionally, Blusteak Media offers services in Search Engine Optimisation (SEO), Online Reputation Management, and E-commerce solutions.

Role Description

This is a full-time on-site role for a Client Services Representative located in Kottayam. The Client Services Representative will be responsible for ensuring customer satisfaction by maintaining strong communication with clients, managing customer service tasks, and addressing any client concerns. Daily tasks include responding to inquiries, providing detailed information on company services, and collaborating with internal teams to deliver exceptional service. This role will also involve handling client-related finance activities.

Qualifications

• Skills in Client Services, Customer Service, and Customer Satisfaction
• Excellent Communication skills for effective client interaction
• Experience in handling Finance-related tasks and client account management
• Strong problem-solving abilities and a client-first mindset
• Ability to work collaboratively within a team
• Bachelor's degree in Business, Communication, or related field
• Previous experience in a digital marketing agency is a plus